Terrible. Fcking terrible. ZERO STARS. They just want to make money off sick ppl and not actually HELP. They do not care if the patient is dying. They will take their sweet time for nothing. What a piece of sh** hospital. YOU'RE BETTER OFF GOING TO A HOSPITAL IN MANHATTAN Husband was admitted to the emergency room and wouldn't let me because it's full to "max capacity." He was in a life threatening situation and yet they still didn't operate surgery until the next morning. So, that's 5PM until around 9am the next day, with no goddamn help whatsoever. The next day, they still wouldn't let me no matter the numerous times I tried to tell them, THE NURSE HAD CALLED ME TO PICKUP HIS BELONGINGS. I HAD TO RUN AROUND THE WHOLE HOSPITAL SEVERAL TIMES. Then, of course - they kicked me out AGAIN EVEN IF THE GODDAMN WAITING ROOM IS EMPTY. The whole surgery should had taken ONE HOUR, NOT TWO HRS. Lazy AF (witnessed nurses giving each other massages), not very smart and very RUDE. I ended up waiting in the rainy cold FOR HOURS. SUCH BS. Update : we both contracted COVID from this hospital. Filthy filthy filthy!!!! read more

my doctor gave me an RX for physical therapy due to a strained ligament in my foot. the evaluator (who was my pt therapist years ago and was great) insisted it was arthritis. she said that until my first appt., i should walk as much as i can and then ice at night. after a few days the result was swelling and severe pain. City MD said it was a ligament and took an X-Ray and sent me to an orthopedist who said it was a ligament and that i should have been resting, not walking. walking made it worse. 4 months later i am still in pain because of the walking. good bye Mt sinai PT. btw, the bill charges a fee for the hospital separate from the therapist. read more

The ER in this hospital is a joke, its not the first time im left with nobody checking on me.. I came in with covid and short of breath. Im assuming I'd be dead if it was very serious... I have been here since 10 pm. Its 2:40... all they have done is an xray.. the nurse taking care of me is careless, she let the fluids leak all over the floor, she drops everything and leave it as is. This trip here made me even worst for I got aggravated with this whole situation. I asked for water at around 11.. I never got anything nor anyone checking on me. read more

I usually don't like going to the emergency room due to the wait times, but this was a seamless process from the beginning to the end. The staff was super friendly, they listened to all my issues, took their time with my concerns and ran all their tests. I highly recommend this hospital to anybody who is looking for a friendly and caring staff. Tamara the nurse was supper caring and went out of her way to make sure I was taken care of and cared. Very well run, from top to bottom! read more

I have been here several times I have been ill. It is a fairly small hospital, but it offers all of the services that larger ones do. Dr Wu is amazing here he has a great bedside manner and has a vested interest in your health. He seems very smart and truly wants to see the best for you. PA Julie kang is very pleasant and will do anything you ask of them that helps you to get better she's very compassionate. Elisa in phlebotomy is wonderful. She has nice bedside manner and she always gets the needle on the first time. It's kind of hard to say good things about phlebotomist because you're coming to want to stab you, but with her I feel very comfortable with her and she does her job extremely well. It's not the prettiest hospital but it's an amazing place. The only downside is dietary is a little hit and miss. Louis in housekeeping in 2 East daytime 2nd floor takes so much pride in his work. He is wonderful to see smiling daily. read more

I was going to write a detailed review about my amazingly horrific experiences here, but everyone else seems to have covered what I've been through. Instead, I'll just reiterate by saying AVOID this place like the plague...especially if you have the plague, since they wouldn't be equipped to handle it anyway. They have nothing but band-aids and jerks. read more

Welcome to the worst hospital you'll ever have the displeasure of entering. Enter the ER and list your personal info and ailments without any semblance of privacy thanks to whatever frat boy-like member of the FDNY stands directly up your ass snapping his gum and staring at you. My best experience was when I was transported to this hospital with a severe fever and vertigo. The FDNY worker forced me to walk to the front entrance, despite my repeatedly telling him I was too dizzy and nauseous. After I miraculously stumbled through the front doors while he watched off to the side, I felt so sick and nauseous that I had to sit on the floor for fear of vomiting. The FDNY frat boy informed me that I should get up and "act like a man." I told him his comment was sexist and he searched the far reaches of his pea-sized brain for a retort but had none. Although, he continued to harass me as I checked in, preoccupied only with getting me to sign a form that would make it impossible for me to get a bed, because he felt I didn't need one. I of course refused and he left me, remarking "you're a real piece of work." On good days, you'll see a doctor fairly quickly and they'll proceed to do as little as possible with the very limited knowledge they have on anything medical related. You'll most likely leave with some very broad diagnosis or one that pretty much translates to "Duhhh... I'unno." To sum it all up, you'd be better off staying home and going on Web MD. You'll find better bedside manner there too. read more

Mount Sinai Hospital in Astoria, Queens is probably one of the worst hospitals I've ever been to. Here's why: 1) Like all hospitals in NY's Metro area they only care about Your Hard Earned cash whether you're Dead or Alive . 2) The Nurses rarely even try 3) The Doctors think that the nurses can read their mind so they don't even Communicate with them 4) I've seen people here on the verge of dying and all the staff does is just walk around in circles as if they're looking for something and that something is completely irrelevant to you or anybody else around you. 5) People have died here, left sicker than they were when they first came because of the negligence of the staff or felt worse than they came here because of the staff's mistreatment towards the patients ex: a man was laying down in front of the nurses for 7 hours and after those 7 hours they told him that he needed some Advil, he comes later on the next day and then they realize he has a Brain Tumor. Sounds Caring huh? 6) There were 2 men and one woman who's heart/blood pressure was too low and the staff just passed them by even though the machines alarms were so loud you were getting deaf. 7) The staff will make you stay here longer than you really should 8) They care about budgeting their supplies so if you need an oxygen mask you'll need to be half dead/in a coma for some one to give it to you. 9) They are so afraid for people to review about them that's why the link first says Mt. Sinai Hospital & when you click on it a weird address comes shows. 10) Come here at your own risk and see what's going on.... I'm writing this review in hopes that some one will read it and the hospital will changes it's way by taking the biggest step and retraining or even dismissing staff (esp. the doctors) some nurses they try they really do but the doctors are the ones who play God or like they're your master and you're just some dying slave/servant and it's up to them to decide your fate. nice feeling don't you think? read more

Don't bother coming here if your child needs urgent help. Their pediatric facility is practically non existent and they don't follow protocols. The nurse Sarah was way too relaxed about our son who couldn't breathe and it took us forever to finally see the doctor. They didn't even follow standard rules and didn't do X-ray on him to find out why he was choking. He could have died but they wouldn't do anything. I'm surprised they still have their jobs. Disgusting. read more

My grandma suffered some major kidney failure and thank god the ambulance brought her to this small community hospital nearby. Not only is she back in good health after about a week's stay here, but I can say, as a hospital expert (unfortunately have dealt with much illness in my family), that this hospital is just great for getting well! First - the ICU has some of the BEST nurses. It is definitely not understaffed up here, and these nurses will attend to your every need and want no matter how stressful it is up here. Miggie was one of the BEST, but this is not to overshadow any of the others that I unfortunately cannot recall the names for specifically right now. These nurses were also just so loving and caring. They weren't just doing a job, they were attending to a call of duty. Second, visiting is pretty generous. No problems coming up to the ICU, with oddly no limitation on visitors. Visitors to the regular floors need only get a pass. Each visitor can have up to 4 at a time, and hours begin at 10 and end at 9pm. Third - the doctors care. Though coming from a family of doctors, which helps with communications, I found that every doctor took the time to explain things to me (the non-doctor) what was going on and what was the issue. I also noticed how doctors who no longer had any requirement to check up on Grandma any longer would come by to see how she was progressing. That's just sweet! All this is not to say it's a perfect hospital -- because THERE IS NO SUCH THING! Hospitals are a tough business to run, and stress is high, and there is no shortage of opportunity to make mistakes. For the imperfections I noted: 1- It's a small space, and hospital machinery is clunky and big. The ICU has a patient waiting room to take a breather, but no such thing on the main floors. 2- There will be stupid people. One of the aides watching over my grandma for her fall risk was just too stupid for me to handle, but I have to still say, compassionate and caring. 3- Lack of interpreters. Even *I* got pulled aside to help explain an x-ray examination to a Mandarin speaking couple, because there just is no resource for interpreters here. That's too bad in this hyper-ethnic neighborhood! But all in all, I appreciated the care my grandma received here and believe it contributed greatly to her recovery. Thank you Mt. Sinai Queens! read more

DO NOT GO HERE unless you are about to bleed to death. Just avoid it. Instead jump in a cab and go to the 24 hour Beth Israel clinic. http://www.yelp.com/biz/docs-physicians---beth-israel-medical-group-new-york#hrid:6cLtQ-mcE9LjVK-wcNHeNg/src:search/query:beth%20israel%2024%20hour It's technically a primary care walk-in, and it sucks too, but you're generally just better off than in this hell hole. read more

New York needs to shut this hospital down permanently. Don't come here unless you're dying or have no other choice. We had a horrible experience here with our 6 month old baby. We waited over THREE HOURS in a dirty room before a doctor saw us. Hello?! A 6 month old baby cannot and should not have to wait hours to see a doctor when it's an emergency. The wait alone was unacceptable. The lady at the front desk took our info, we were then sent to a room and briefly checked by a rude and tired looking nurse who asked a few routine questions and seemed distracted. Then we were sent to another room across the hall where there were two beds. The boy in the next bed with his parent had a cast on his leg and was sitting on dirty sheets. There was trash on the floor, plastic bags, wrappers, and a soda can in the corner. The sheets on our bed were stained and ripped and looked used and dirty. We waited for over three hours before a doctor came to see us. One of the staff members quietly told us to go to Flushing Hospital next time with any baby emergencies. Dirty hospital, rude and impatient nurses, stained sheets with rips in them, plastic bags and medicine wrappers on the floor, nurses and staff standing around talking about their personal lives in the hallway, no real doctors in sight, unacceptable treatment of patients and visitors, and the absolute slowest service I have ever encountered in medical care in any country. I have visited hospitals in poor, third world countries that have been more competent, better and cleaner. Unless you are DYING or have no other choice, do not come here. read more

This place is fucking awful. I went there twice the other day because it's the closest to me and I ended up walking out both times. In the morning I was taking a pill that went down wrong and it caused my throat to close up, it was so swollen I could barely swallow, talk or breathe. After a while I went to the ER in the afternoon and they wanted to give me an x-ray without even examining me first. I knew the pill had likely dissolved and it was a chemical reaction. When I questioned why I needed an X-Ray when no one even examined me first, the ER nurse, Triage Doc and X-ray attendant all started yelling at me. I ended up walking out and going to a neighborhood doctor who got me in to see an ENT Specialist nearby. He actually examined my throat (WHAT A CONCEPT) and gave me steroids to get the swelling down. Later that night the ENT doc called to check up on me. The swelling really wasn't down much so he told me to go back to the ER to get intravenous steroids that would work faster. After the awful experience I had earlier I didn't want to go back. The ENT called the ER, told them exactly what I needed and asked them to give it to me when I went back. He even called us back to tell us the name of the doctor he spoke to there. Very stubbornly I went back. I was in the waiting room for over 2 hours, I told everyone I saw that the doctor called in my situation but no one had any record of it. There was a drunk guy yelling and screaming in the ER waiting room freaking everyone out and any time a patient complained about it the staff just ignored him. They messed up my allergy information TWICE, and after 2 1/2 hours they finally examined me and said they'd give me the steroids, but they had to admit me to do so, give me X-Rays (even though they knew exactly what the issue was) and keep me for observation, once they could find a bed. I ended up sitting in a chair in the back surrounded by people in random hospital beds in the hallway. It looked like a triage tent in a 3rd world war torn country. People's machines were flashing red and their vitals were all over the place and the nurses barely flinched. It was a nightmare. After about an hour of that mess I decided I'd rather go home and risk not breathing in my sleep than stay there. So I walked out again for the 2nd time without anyone treating me, even though they knew exactly what the issue was and what to do for me. Luckily I woke up the next day and the steroids the ENT Doctor gave me finally did the trick. If I get a bill from this hell hole I am fighting it tooth and nail. All they did was ignore me, lose my information, fight with me and make me choose to risk my airway closing at home and possibly dying in my sleep then to let them ignore me or give me unnecessary tests like X-Rays to run up my bill. Unless you are bleeding to death and can't get anywhere else in time DO NOT go to this hospital. You'll be glad you didn't. This place doesn't deserve even one star, but negative stars aren't an option so.... read more

The ER is completely messy. There is No process. Look like everyone is lost. The nurse that you have the first contact is not polite at all. We came with our little son and the room that where we stay it was dirty, with bugs. Don't go there for a emergency. read more

I went to Mount Sinai Queens yesterday with excruciating chest pain. I was put in an area for people who are categorized as "not that bad." For starters, a nurse named Maria prepared my I.V. on a dirty tray, used no gloves, and was reckless when taking the I.V. out of my arm. It was unprofessional and more importantly, dangerous. I'm getting a blood test in 4 weeks just because of her carelessness. Moreover, a physician's assistant is the only person I spoke with. No doctor, no specialist, just an assistant. She gave me drug after drug in a very elementary trial-and-error way; something a kid with no training would've thought to do. My pain didn't decrease until she blasted me with codeine 5 hours into my visit. "If it still hurts tomorrow, just come back," said the physician's assistant. Beyond that, some patients were allowed to walk around the facility with no masks; actual doctors did not attempt to facilitate a cleaner, safer environment. Frightening experience. read more

Let me preface this comment with the fact that I am in the medical field, and usually comment as a student rotating through hospitals rather than being a visitor of one. This time I am visiting for my grannie. Usually when we need to send someone to the hospital we pick a large or medium teaching hospital. The idea behind that is that in a teaching hospital, every patient is a learning case, and therefore each patient is discussed more (at least hypothetically). However, for reasons I am not sure of, our family decided to send her to this tiny community hospital, and I am not regretful of this decision at all. So why only three stars? Well, to be honest, this is more of a 3.5 stars, and I will explain why. The place is beautiful -- hospitals spend a lot of money to make their outside look good, and that is usually where money is put into first, so if the hospital looks sh!tty at the get go, it is probably not going to be a good experience. What struck me is how the ICU looked more like a regular floor rather than any sort of critical care floor, but otherwise it was nice. They have a good waiting room for family members (other than the fact that it is extremely cold). The bathroom in the waiting room was very clean. The ICU nurses are incredible! They were attentive and caring and came ASAP when you called for them. They were very patient with my grandma, and I was very pleased with their service. One of the sticking points that struck me about this hospital was the fact that the patients are basically being cared for by "shift doctors," i.e. doctors who come in for 12 hours at a time. My only problem with that is whoever is about to leave usually leaves all sorts of things to be done by the next doctor, and often times the doctor first coming on to their shift is often irritated by that. So when extubation right as the new doc was coming on, her irritation was quite evident. However, kudos to her for actually listening to me and not just leaving her there until she was in a better mood. Another thing about doctors outside of the academic center is that sometimes they just follow protocol without thinking very much. Believe me, while some people say we can replace doctors with nurses, PAs, or even machines, really you cannot. Furthermore you cannot replace well read doctors with "cook-book" doctors. The GI specialist, while very pleasant and going with the proper protocol, did not really take into account his patients age and future management. Luckily he was not very pushy just to make a dollar, but I wonder what would happen if my grannie didn't have so many medical personnel in her family looking after her? I am thinking... a lot of unnecessary and invasive procedures that suck away our money from taxes because it will mostly be paid by medicare. Finally, when she was transferred to the regular medicine floor, it was clear that they made the best of their space by smashing as many patients as they could to a room. it was 4 patients to a room, when for proper breathing and walking space, it should be no more than 3 to a room (better to be 2 to a room). It's a small hospital, so what are you going to do? Also, my sister reported to me that there were some nurses, and one in particular that she felt was going to cause the hospital trouble some day. I will not be the one to go into the details on that, since I had not seen it with my own eyes. So would I recommend this place? Probably, but not if anything serious is going on. Otherwise I would ask for a transfer to a larger teaching hospital. Note: this place used to be called Astoria General Hospital before it was bought up by Mount Sinai, so if someone tells you that name, you should know it is Mount Sinai Queens. read more

Seemed fine to me. I went to get a fairly large cut across my knuckle stitched up. Couldn't write so the nurse offered to fill the paperwork for me. Only took a minute. I had already stopped the bleeding myself and seemed very calm, still only had to wait about ten minutes before the doctor saw me. He looked at it, made sure I didn't damage the tendons, then left. Came back five minutes later, numbed affected area and cleaned it, then sewed it up and put a splint on it. Prescribed an antibiotic and gave me a paper telling me how to care for it. All in all, I was there for maybe 45 minutes total and everyone involved seemed competent and pleasant enough. A lot of reviews are citing cleanliness of waiting room as a reason for a bad review. That's kind of got more to do with the patients than the staff. I'll update this review when I get the bill, but as far as everything else was concerned, I'd be hard-pressed to find a reason to review poorly. read more

Mount Sinai Queens - Hospitals Near Me - Astoria, New York

Here it is in simple wording: Go in for an emergency or heart attack and you may never ever make it out. Avoid it like the plague. read more

I had two trips here in the past three months. Waiting time was quick and painless. I had the corner of the room twice with a TV and a nurse assisting me in every way possible. Pretty sweet ! Both times, my doctors were friendly and flexible. Nurses had a good sense of humor and created a helpful atmosphere. Maybe I just got lucky twice but what more is there to expect from the ER? read more

What kind of pain are you in on a scale of 1-10? Uhm, I'm a high 1, just give me a Flintstone vitamin and I'll be out of here lol. Not necessarily as bad as Yelp would have you believe. Most of the time, You get seen and treated quite fast. Hallways are so crammed. Front desk staff seem a bit apathetic, if you have some adrenaline shots back there you might want to take a jab of it to wake yourself up. And there was a girl in feet schakles next to me in the waiting room, Astoria is getting rough... read more

December 2013. Argh, Argh, Argh. Pain in the stomach, light headed and can't move a muscle. What is this the flu? No it's a stomach bug. It's been two days now I been in bed and it's not something I want to try for a third day because the symptoms are not getting better, well maybe just a little. Call the ambulance, dang FDNY ambulance are on the scene in 5-10 minutes, super fast. They take me to Mount Sinai hospital because it's the closest to where I live. The hospital does not have anything fancy or appear to be state of the art or well funded. I was worried they were going to leave me somewhere for a while being too busy with other patients, it was actually slow that day, not too many people in the E.R. I got a slot right away with a IV hooked up. Got attention from nurse right away, issue of why I was there was addressed right away. Good on intro but they leave me there for a few hours before anyone real comes by to see about me in pain from being sick. Besides that IV, it take a few hours before any medicine comes. I lay there some more. Then I lay there some more and lay there some more. Then you fall asleep and they leave you there overnight. Which I can't tell by the bill but cost about $3,000 a night. Then as they deem me not well to leave yet, they put me in a bed and roll me upstairs and I share a room upstairs with three other people. Not much to say, same medicine, same IV. Two days later I am much better, out of the three days I saw the doctor twice and the nurses kept waking me up at night. Final bill $16,000 for a scan, medicine and 3 nights due to a stomach bug? Are you kidding me, luckily I have medical insurance. I kid you in no way, I can fax you the bill. read more

My mom has been here for a couple of hours in the hospital. When we came in from the emergency room they took long in bringing her in she was crying from her arm pain almost screaming. When they finally brought her in she had to wait more than 30 minutes for pain medicine she almost passed out from the pain. After they did a X-ray to her shoulder I had to bring her myself to the bed in the wheel chair. I had to plug in the oxygen and tell them to put it on. Now she's in pain again and she's been waiting for pain meds. This is the worst hospital. read more

Rude staff. I'm sorry if I'm burdening you with an emergency?? Bald guy who did the EKG was a douchebag. Kept telling stupid inappropriate jokes. How hard is it to just say something like "funny weather we have today huh?". The nurses are clearly understaffed and overworked, I don't blame them for having an edge but don't take it out on patients, they don't give a damn. One lady inside by the x-ray rooms was sitting there doing what looked like nothing for an hour was almost harassing what seemed like a repeat patient who had a miscarriage. The intake nurse lady at the front was pleasant, everyone else around her was not. Security guards seem super relaxed here. People without ID were just walking through into the emergency room and they don't even bother to ask if they need help or anything. A mob boss could get his target super easily in this ER. The actual doctor was nice. Had no issues with him, he gave me the amount of time that I pretty much expected before he had to run, about a full two minutes total. Also the waiting area was nice, recently renovated. If I was dying and had to wait somewhere, it is above par compared to some other places. Spent a total of 2 1/2 hours here. Pretty quiet at the time, but I think a very serious case came in at some point which delayed us so time was.. ok? read more

UPDATE: tldr version - if something obvious and physical like broken leg, this place is fine. If exhibiting symptoms that require diagnostic acumen, even very serious obvious ones that add up to something like a heart attack -SKIP AND GO TO A MANHATTAN HOSPITAL. You'll save your life. Not sure what to make of this place. It's brand new and the facilities are gorgeous. The doctors and nurses are actually quite nice and competent. So what's wrong? There seems to be a total communication breakdown between all parties that leads to a complete lack of efficiency where things have to be repeated 6x and strong, consistent advocacy is needed to get anything done. At one point during my patient's (I was a companion) stay, we were left waiting for 45 minutes for a transport to be wheeled from one end of the hallway to the other. Doctor had to ask us whether we've completed x/y/z test repeatedly yet instead of being able to check on internal system. The ingredients were there. The execution unfortunately was totally lacking. read more

Nurse Eric was absolutely delightful and made the ER experience better than I've ever had before! Came in at around 1 pm, were promptly taken care of and were handled with courteous and wonderful staff! read more

There's definitely worse ways to kill an evening than the emergency room at Mt. Sinai, considering your reasons for showing up there are probably less pleasant than listening to the dulcet tones of hospital beeps. Besides, all the necessary amenities are right on the same block for your convenience--a pharmacy, a greeting card emporium and a funeral home in order of severity. But the question of the century is why in god's green earth does the sofa room close at 11:30pm? I'm reviewing as a patient-accompanier, and short of faking my own death and landing in a morgue drawer, there was just nowhere to be that wasn't in someone's way. read more

My experience and stay at Mount sinai hospital queens was great the nursing staff was excellent my doctor vassa is the best doctor I'm the world this hospital hired and added a great asset to their team thank u doctor vassa for saving my life without u i would not of been able to write a review or my son would not of been able to say merry Christmas mom and to the world if ur looking for the best pcp or infections disease doctor take it from one who knows he's the best . read more

Mount Sinai Queens - Hospitals Near Me - Astoria, New York

This ER is horrific. I came in needing stitches after I fell and split my chin open, and I sat in triage for about three hours with a dirty, open wound before a doctor came to see me. He stitched me up, and I kept repeating that my jaw felt dislocated, but he didn't bother to even look other than to remark that my teeth are crooked. (Yes, they are, but yes, it's def dislocated, and I'm making an appointment with a dentist.) They only checked me for a concussion after a friend repeatedly pointed out that there was a massive hematoma on my temple, which they hadn't previously noticed. (The nurse also told my friend that she should be admitted for a "swollen neck," even though she was not the patient. She clearly made the comment because my friend, whose neck is very much in proportion to the rest of her body, is overweight.) When I told the same nurse I had been to a party the night before the fall (which happened when I was sober), she took the opportunity to regale me with stories of snorting adderall in college, which really did not instill much confidence in me for her ability as a caretaker. (I mean, who among us...but COME ON, YOU'RE AT WORK.) I finally got out, sans painkillers, about 7 hours later. I've been to several ERs in NYC, and this was BY FAR the worst. Go to Bellevue or Beth Israel or literally just go to a car mechanic before coming here. read more

Three weeks ago my 102 year-old mother had to be taken to the neighborhood hospital by ambulance to the emergency room. It was about 2 AM, and I had no choice but to have her taken to Mt.Sinai, Astoria. I had heard so many negative things about this hospital, but again, I had 'no choice'. Well, Folks, I am now here to set the record straight. I was in for the biggest (most Extraordinary) surprise of my life! To say my mom was treated like a Queen in the Emergency Room is an Understatement. I was highly impressed with the Emergency Room, itself, it's a "State of the Art" facility, very well-kept and maintained, replete with the latest in technology and apparatuses. The nurses and doctors were Wonderful! They were sympathetic, and friendly to both of us, and were very understanding that I was a veritable wreck! I repeat, we could not had been treated more kindly! A free lunch was even provided for me, I discovered it when I woke up from sleeping on a chair next to my mom! Later, Mom was taken to the second floor as a patient. Once again, I was totally grateful for the Fantastic, and Professional care given to her by the Nursing Staff, Doctors, Social Workers, and Sanitation!! They all were on the ball, caring to Mom's needs and comfort! Her linen was changed regularly, she was constantly looked after (no slacking around here!), her meals were well-prepared and pureed. Mom loves ice cream, so the staff did their best to provide her with it or pudding, along with her regular meals.You could cut the friendliness of the overall atmosphere with a knife! The floor area and the rooms were immaculate! I have to say, it was a pleasure to come and go to this hospital for visits to my mom. When Mom left the hospital for a Nursing Home after six days, I said I would definitely write this unbelievable experience on Yelp, and here it is! To me, it was by the Grace of God to make the decision to have her taken to Mt. Sinai Hospital. ( I am choking up just writing this now). Thank You All Again, I hope you read this review, and God Bless You All!! read more

I went to Mount Sinai Queens for a covid vaccination this past weekend, as I am considered at high risk of severe disease due to asthma. Apparently my "appointment" was for the time I was to start standing in line. I waited in line outside, in 40 degrees and light rain for an hour in a line of at least 200 people. Little did I know this was the *good* part of the process! I assumed that the vaccination would be in a nice, safe, socially distanced outdoor tent, since that was what they told me when I made the appointment. Boy was I surprised once I got to the head of the line and was ushered into the building lobby, where I waited for another 5 minutes with at least 20 people. Then those same 20 people were herded into a narrow hallway where we waited together for another 10 minutes. Then we were herded into an elevator in groups of 8. Then we we herded into another very narrow hallway where we stood in line for another 10 minutes to register for our current shots and schedule our second shots. Then I was sent into a small waiting room that held around 20 people (in every 3rd chair marked off) plus staff walking in and out, where I waited for another 10 minutes. Then I was called in for my actual shot - which took only about 5 minutes, but was in a very small private room with a closed door. Then I was told to wait my 15 minutes after the shot in a medium-sized conference room with eight or ten other people spaced less than six feet apart. Then I was finally permitted to leave, after spending a total of 55 minutes in poorly ventilated indoor spaces with crowds of strangers. Why why WHY? Why are you putting all of these people in small, poorly ventilated places together for such a long time? At least everyone I saw was wearing a mask (though one nurse did pull her mask down to yell down a hallway to someone while I was waiting in the conference room!). But at this point we should know that this is a recipe for a super-spreader event! This is insanity! Almost an HOUR indoors in poorly ventilated spaces, exposed to at least 100 different people who don't live with me! I have literally not been to any indoor space other than my own home for months (grocery and prescription deliveries, laundry service, no indoor dining, all purchases online). If I come down with COVID, I 100% know where I got it from! I just pray I don't end up with it and pass it on to my husband. I feel sorry for the staff at Mount Sinai, too! The worst part of it is that is would be so easy to *not* do all of this! Why not just do the registration/scheduling right in front of the lobby door before you go in, and have the shots given right there in the lobby? The waiting period could be in heated tents or another first floor room. There was NO REASON AT ALL for this huge disease transmission risk. And I have to go back to the exact same place in 3 weeks to do it all again. read more

Nowhere near as bad as before in terms of speed of service and diagnostic procedure/testing, at least during off peak hours. Will update rating once the post-insurance bill comes through however for the lab labwork and sonogram. I think the problem which adds to wait times is many people use this place instead of their PCP and potentially because they don't have insurance and many other places will reject them since they know they cannot pay. If you come during peak times expect to be here at least 6 hours or half a day. (In addition it seems quite a few of the patients are in because of chronic ailments or mental problems.) If you need emergency surgery, have a gunshot or stab wound Elmhurst will be a better bet, as they handle those more. (Don't ask how I know this) But in general if you don't have life threatening injuries, severe pain or poisoning etc, expect to be in any hospital around 3-4 hours. The only quick ERs in my experience are University Hospitals where you cam be in and out in 1-2 hours. I was seen within 15 minutes of entering after intake which was a quick process. The waiting part was initial urine, blood and sonogram test results. So it probably depends on how many tests you need run and what condition you're in when you get here. Either way good luck. I had a follow-up appointment with a specialist that ran similar tests which confirmed the initial ER tests were accurate. So if you have some concerns over a potential internal injury/trauma/need screening for some type of suspected infection this is an OK place to start. read more

Went here today to take my GF, she was really sick. We got there around 12pm and for our around 2pm. Not crowded at all, only one patient in front of her and of course they checked her up and gave her some antibiotic. Thanks read more

To the paramedic team Paul & Paul & Brian, Thank you very much for your prompt response on the morning of Dec 7, 2018. I really appreciate it. I can't thank you enough for the good care you gave me at the time of my trip and fall accident at LGA. Thanks again. You are truly doing God's work. Sincerely, Mindy To Dr. Melanie Malloy, MD and to all the ER staff at Mount Sinai ER, I am really grateful for the level of care you were able to administer to me. It was great comfort. You all did a great work! Merry Christmas and Happy New Year to all! Mindy I also like to thank the two ladies and the LGA staff who carried me from the middle of the crossing street in front of Terminal B after I slipped/tripped and fall and I couldn't get up. They safed my life! before the traffic light change or other wise I maybe crushed by the cars. I don't remeber their names, but I'm very grateful and thankful for their help! They called the ambulance for me and they kept me calm and comfort while awaiting for the paramedic ambulance. Again, thank you so much. God bless you all! Mindy read more

Terrible hospital ! Had test done last year not even a call or Email from the doctor or assistant to tell me the result. Worse part is I had a deductible which I paid then they sent me to this collection agency, still dealing with this collection agency. What a terrible choice I made going to this hospital. Stay away!!!!! read more

I'm writing from the hospital while getting treatment. I want to give them a chance since my experience today was pleasant. The check in was fast. The nurse in the front desk was very caring. I've heavy bleeding, so she placed me in a private room with restroom. The doctor came in and ordered some tests, also gave me med for pain. They might find your problem but you've to follow up with your own doc/ gyn. You get emergency treatment only, the doctor was being honest, and explained it to me nicely. 10 stars for the lady who sits behind the ultrasound desk. She kept calling the transporter to take me back to the room as I'm in a lot of pain, they were busy. So, she left her station to quickly drop me in my room. read more

Let me start out by saying that this review does not reflect the staff or the doctors in any way. I would say my actual medical experience here was a 4/5, but the condition of the hospital is vastly different to others I have experienced in NYC. Even the other Mount Senai locations are much better handled than this one. Put simply, this place isn't what I would call clean. There are very few "rooms" and even smaller spaces in the emergency room. Those are problems, but I don't think that makes it a bad hospital. What makes this a 2 star review is that all of these problems come with much more demand than supply can handle. We were in the waiting room of the waiting room of the emergency room because of how limited the place was. The doctors are always running around and appear to be understaffed. The doctors do their best and the place will help you if you're in need. But if you could go elsewhere (Cornell or another Mount Sinai location) you'd be better off. read more

I went to emergency room on a Friday afternoon for a very bad ear infection both ears....I Was So Hysterical March 15, 2019 the waiting was not long the entire staff was so nice.. The Hospital Was Very Clean.. Emergency Room Dr Joseph Alaimo Was Amazing, He Explain To Me What The Problems Was & What He Will Do To Help Me.. Dr. Joseph Alaimo Did A Fantastic Job I left The Hosiptal With My Hearing Restored & It Was Still Daylight Outside I Spent Approximately 3 1/2 Hours At The Hosiptal Emergency Room On A Friday Afternoon I Left Feeling Completely Healed Happy & 100 % Satisfy Thank You To The Entire Staff For A Fantastic Job & All The Hard Work & Patient Care & Thank You Dr. Joseph Alaimo You Are The Best read more

You are better off dying in the comfort of your own home because if you come here you will die before you are seen. No one cares about patients here. No one does anything except stand around and bs with each other about their social life. There are like 3 "nurses" who just slowly walk back and forth all day and night without seeing patients. I am inclined to believe that this hospital does not actually employ a single doctor. This place is where you go if you want to die uncomfortably. Go to literally any other hospital anywhere else except here. You're better of going to a hospital in the slums of Mumbai than here. Take a taxi elsewhere. Avoid at all costs. read more

HORRIBLE BED SIDE MANOR HORRIBLE CUSTOMER SERVICE HORRIBLE CLEANLINESS I have tried to call to give my health insurance info with the run around to each different department over and over. They are a organization of zero accountability. read more

I'm in the ER and I have waiting 2 hours and 20 min so far to get blood taken???? I should have went to City MD. I know they are busy but come on??? read more