Came out to my parents house and took care of the faucet leak and replaced all needed parts for a seamless repair! Great guys who came out. The repair was done in an hour amazingly! I will definitely recommend them to everyone! read more

I've used Mountain High for years and have always found them to be ethical in their work and fair with their pricing. Today, my technician, Kliemer, was truly exceptional. He took the time to explain the issue in detail and walked me through the reasons I might--or might not--want to pursue certain repairs. I was expecting a very expensive fix, but he identified a solution that works for my situation. His honesty and clarity made me feel like I could genuinely trust him, which hasn't always been my experience with other companies. Because he took the time to discuss all my options and earned that trust, I ultimately felt confident choosing a better system and moving forward with additional work. A truly refreshing experience! read more

We discovered a leak in the plumbing that was associated with our hydronic heating system. I called various companies around town and either they weren't available or did not work on that kind of system. Mountain High was able to come out the next day. They quickly assessed a plumbing leak and did offer us consult on our heating system. They were efficient, knowledgeable, and reasonably priced. We willl call them again for any heat or plumbing needs. read more

Excellence Service!!! I can't say enough good things about Mountain High Plumbing, and I give them my highest recommendation. I've utilized their services several times when drain line and plumbing issues arose at our family's old house. The whole staff from Jimmy the owner, to Juile and Crista in the office, who are very helpful and friendly - Most of all knowledgeable field technicians Bird and Mike. They are not interested in up-selling and they put themselves in your shoes to help you make the best decision for your situation. The best solution is not the same solution for everyone, and this is key to understand. Your house design will play a major part in figuring out the tradeoffs so you can get the best value. If you're having any issues with your plumbing or heating, I can't imagine anyone doing a better job getting you all fixed up quickly, confidently and affordably. Five Stars without a moment of doubt! - If I could rate 10 stars I would! Keep Mountain High Plumbing on your speed dial! ~ Justin Copeland read more

On time, easy to with, quality results. Undercounter work on piping and disposal. Yes, I recommend and thanks for the work!

I wish I could give 0 stars. This company was working on the house next door to mine & they left their trailer parked in front of my house for 10 days straight...without touching it. Blocking my regular parking spot in front of my own house. Then when they came back to work on the house, they DAMAGED THE TELEPHONE WIRE TO MY HOUSE WHERE I LOST POWER FOR 3 HOURS. They were using a mini tractor that they clearly don't know how to use & somehow raised it & went threw my power line...I'm not making this up. Look for yourself. The man was extremely rude & unprofessional. DO NOT USE THEM read more

Mountain High Plumbing - Plumbing Near Me - Flagstaff, Arizona

Their service was EXCELLENT. New in town, Mountain High Plumbing came highly recommended. Will use them for all my plumbing, and heating needs. Great to work with. read more

We called another well-regarded plumber, but they couldn't get to us for two weeks. They suggested Mountain High which we thought was a meaningful endorsement. We're very glad we did. Bird, from Mountain High was out the next day and let us know we had a problem with water leakage, rot, and mold, and that we should call a restoration service. Once we had that taken care MHP was back, promptly, and the job was completed in a very professional manner in a couple of hours. He even let us know that further work we thought we needed was in fact not necessary. They're good people to deal with, and we can recommend them without hesitation. read more

Things started great. They gave me a good recommendation and saved us some money on what we thought was an emergency. But then didn't follow through when it came time to actually do the work we tried to hire them for. No show, no call, nothing. Waste of time. read more

Had a relatively simple repair for a leak/drip. Our house is 40 years old. The repair involved replacing a ball in the tub fauset. It required a "tub/shower kit that fit a delta with stainless steel ball single lever. The kit did not include a required screw. The plumber did not have a screw that fit. We had 2 choices - pay while the plumber went to get a screw or pay and go to Home Depot and get the screw and finish the job ourselves. We chose the later. This scenario would be like a hairdresser who had to go to the beauty supply to get the right hair color while you are waiting in the salon. Needless to say we are not happy with our experience. read more

Although COVID created a little hiccup in scheduling the work was impeccable. The team was professional , trustworthy , prompt and the pricing was fair. I will continue using this company and recommend them to anyone. read more

Needed to call for a septic tank problem. Arrived before the estimated time. Very friendly and knowledgeable. Explained the problem the solution and the price which was very fair and he got right to work and completed the job and fixed the issue in less than an hour! Very satisfied with their work and professionalism!! read more

We had some plumbing items that needed repair. This company was quick, responsive, and very professional. Would recommend them to anyone in the future. read more

I have used Mountian High for a few years but I'll never use them again. I had them come out for 2 simple things that I use to do myself. To clean out the sink drain and to fix the drain stopper. It took two weeks for a one hour job. I had to call them (the owner) several times to finish the job. When they finally finished the job I had to call them back out because he (the owner) did the repair wrong. They couldn't show up at the agreed upon times and never called. The only one that did their job was the person answering the phone. She seemed to be embarrassed at the whole thing. When your self employed it's imperative to learn from your mistakes. I hope this helped. read more

We have been customers of Mountain High Plumbing for over 6 years. We have used them for PRV replacement, new toilet installation and replacement of several outdoor spigots over the years. Never once have we had problems or call backs. read more

Mountain High of Flagstaff AZ. glued the sink to the counter top. Several years ago I was replacing my bathroom drop-in sink, faucet, and valves, but ran into a problem I couldn't solve so I called Mountain High. They finished the installation. However, I have never been happy with the sink, so I decided to replace it, but when I tried to remove it it wouldn't budge. So, I got under it and pounded it with a rubber mallet and it still wouldn't budge. So I called Mountain High here in Flagstaff and spoke to a plumber who told me they use Liquid Nails as a sealant for the sinks they install. Liquid Nails it is not a sealant, it is a permanent bonding agent for which there is no solvent. So, apparently, any sink installed by Mountain High can never be replaced without also replacing the counter-top. FYI The problem I couldn't solve: When I tried replacing the existing shutoff valve with a quarter-turn valve the collar wouldn't come off the copper cold water line no matter how much WD40 I used. Finally I called Mountain High and the problem was solved in three seconds with a piece of emory cloth to remove the slight burrs on the copper line that I hadn't noticed. Live and learn.mou read more

Years ago Mountain High Plumbing installed our sprinkler/drip system in Avondale. Operated flawlessly for many years. More recently, 2022, MTH Plumbing supplied all major plumbing materials for our 2nd new build in Prescott. They stayed on top of the supplier and kept us informed during all those "Supply Chain" issues. The owner, Jim Velez, has been accessible and given us great advice over the years! read more

We called for a simple fix. They showed up and disappeared only after a few minutes. They left our water off and when we called to ask about it, they said my family were drunks who they didn't want to deal with. Totally unprofessional and no one had been drinking. We called a competitor who helped us with ease. I would never recommended this sorry excuse for a company. I only wish I could've left a no star review. read more

I made an appointment well in advance. They said that they would show up between 8 and 12. At 12 I called. They said that the fellow was just finishing up his previous job and that he would be here shortly. An hour later I called again. This time they said that they had no idea when he might arrive. read more

We have used Mountain High for years. They have always preformed in a professional manner at a reasonable price. I would highly recommend them. read more

If I could give negative stars I would this is the most unprofessional company I have ever dealt with especially the employee Tony he lied for 4 days straight on coming out not having the equipment to do his job, getting stuck in traffic what ever lie he could think of he did one of the 4 days he was suppose to be there at 10:30 in the morning kept calling like always he had an excuse why he was late finally after talking to him repeatedly that day along with all the other days he had the nerve to tell me that he would have to charge over time if he showed up after 5. I am beyond disappointed and disgusted in this company if you don't know what your doing Tony don't schedule appointments. Also just a friendly recommendation to the owner you might want to teach Tony some social skills and language barriers. read more

The most unprofessional company in flagstaff. Have called several times for work, and each time the employee has lied and not shown up at all. Called them back, and the employee gave a flat out lie about why he couldnt show. How does this company still exist when they never keep their word. I would give negative stars if possible! read more

I came back from a 3 week trip to Phoenix. No hot water and it was 35 degrees. I called Mountain High and from the moment the dispatcher answered, I was treated with professionalism and kindness. Tony was the service technician and called me twice to check in. I was able to get the matter resolved before Tony arrived. He was glad it was taken care of and offered to help anytime in the future. This was my experience and I appreciate that even though the company and Tony didn't make any money off of my situation. They were glad I was able to get the matter taken care of. Thank Tony, the nice dispatcher, and Mountain High Plumbing. read more

I had my water heater replaced by Demarcus last week. He was prompt, personable, courteous and very professional. He went out of this way to wrap the water heater and pipes w insulation. This is the second time MHP has helped me, the first time was to replace a leaking outside faucet. I was told by a different Plumber it could not be fixed but MHP fixed it. I will call them again should the occasion arise. read more

Very friendly service, and the technician was excellent. Price was fair. I was very satisfied with their quality service, professionalism and I highly recommend them. My technician was Demargus, great guy. read more

Had a great experience with Mountain High. Kyle was right on time, was very professional, worked quickly, and cleaned everything up before he left. We had 3 small jobs; install a new toilet, replace a kitchen faucet, and fix another toilet that was running. All were done perfectly and the bill was very reasonable. Happy customers here! read more

Called to get an estimate from this company. Was told a time and date. 15mins past the agreed time I called to inquire about their location and ETA. Was told running late on previous job and would be there in 10 mins. 30 mins later (45 mins past agreed time) CALLED A SECOND TIME to inquire ETA was told would there in 10 mins, I said that is what you said last time... left house after waiting for 15 more mins and was called 10-15 mins after I left asking where I was. Unprofessional, inconsiderate and definitely will never hire for work. read more

Super quick and efficient. Someone was here day after I called. Plumber who arrived was professional and friendly and agreed to help on an issue not on work order. Affordable. Would recommend and use again. read more

Lazy! Unprofessional! Inappropriate! This company claims to have 24 hour emergency services. The reception/ dispatch person was excellent and realized that my fiancé was in distress when all our toilets and plumbing decided not to work. This happens outside of normal business hours. However, once we did get to talk to a Tech on the phone... CHRIS was condescending, snobbish and refused services without explanation because we didn't know if our house was a "sewer clean." CHRIS was so inappropriate that when asked his last name for reporting purposes he proceeded to laugh at my fiancé in a snarky tone. CHRIS claimed that his last name was CHRIS, and continued to refuse services. CHRIS took complete advantage of our desperation and proceeded to claim they would not come out until Tuesday. I take it that CHRIS was simply too lazy to get off his rear end and do his job, but he answered the phone, so no one can claim that they're not open 24 hours. I highly recommend that you do not give these people your business if you can help it. read more

Demarkus did a fantastic job. Punctual, professional, and COVID-aware with a mask on at all times. He even showed up at 7AM on a Sunday morning to make up for a coworker who was a 3-time no show. Thanks again Demarkus, great job! read more

If I could give this company a zero I would. The level of unprofessionalism is on a level I have never experienced before. On day one that our toilet stopped working we called a plumber out and he told us we needed to replace a part and he would order it and have it in by Monday. When I followed up on Monday, I was informed that plumber from Saturday did not order the part. They then asked for us to send a picture of the part to them via text. We explained we did not know exactly which part is the issue, but we sent a couple of pictures. The plumber said that he could work with the pictures we sent. He ordered the part and would install it that Wednesday. On Wednesday the plumber came and said he ordered the wrong part because he "guessed" on what we needed and guessed wrong. When asked why he guessed when he had the pictures from us, he said the pictures were not helpful. I don't understand why he would not have told us at the time on Monday instead of guessing or moreover, come to the house and see the part for himself (and I should let people know that this company installed the piece not even 6 months ago, so they have the documentation of the piece and we reminded them of this since day one, but they could not be bothered to take the time to look it up). He ordered the piece and came on Friday to install it. On that Friday, 6 days into not having a single toilet in my house, the plumber came. He tracked sewage from his boots all over my area rug despite having more than one way around the rug. I then had to get my rug professional cleaned. He asked to use a towel to pick up some of the sewage, but then I discovered he left the dirty towel in the corner of the bathroom. He did not remove it with his waste. He left my bathroom a disgusting mess that required me to use bottles of bleach to clean. We tried to resolve this issue directly with the company and we were treated with such disrespect from the manager and the woman who answers the phone. At no time did we ask for anything more than to have our concerns validated and they were incapable of doing so. This company and their lack of professionalism is disgusting. AVOID THEM AT ALL COST!! read more

We called Mountain High Plumbing today about a leak in our outside irrigation system shut off valve. Demarcus was at our house 10 minutes later. He developed a repair plan, got the parts and the whole job was completed in less than an hour after the orIginal call!! We highly recommend Demarcus and will use Mountain High Plumbing for our future plumbing needs! read more

I called Mountain High Plumbing to repair a dripping outdoor faucet. Mike was very pleasant and personable. He explained each step of the way what he had to do. The pipe had to be accessed under my kitchen sink, but the crazy homebuilder dry-walled over it. Mike had to cut out a section of drywall and did a nice job of it. We were able to put it back in place in one piece. There wasn't enough room in the wall (between studs and pipes) to solder the pipe, so Mike had another solution that worked without soldering. He knew what he was doing and worked quickly. I would use them again. read more

We've used Mountain High Plumbing on several occasions. Always professional and prompt and they do a quality job. I will use them every time! read more

Terrible company. Charged $105 for a five minute consultation which said they couldn't do anything without putting in a whole new gas line. When questioned about the bill, they said they charge that for 5 minutes or one hour and that other plumbers charge the same --- which is far from true. My recommendation to anyone who needs a plumber is run as fast as you can from this one and find a reputable one. read more

If I could do zero stars I would. This company came to our house and did not test anything but told us we needed to replace the entire suction side of the water pump and possibly the entire system as well. I put my trust in this company, thinking they would help me out. I listened to the instructions from what I thought was a respected company and took off my day of work and spent eight hours digging up the suction side of the pump. As I reached the tank realized it wasn't the suction water line and thought it was the tank which would've cost thousands to replace. As a precaution I called out another company to look at the issue. They came to my house looked at the pump, put some pipe dope on the fittings replaced 2 hose clamps primed the pump and it was fixed... all that work for nothing. Just another company trying to take advantage of people who work hard for their money. read more

I was overcharged for parts and charged for work that was not required. The worker did not know how to fix my problem, so he did something that made the problem worse. Also, he spent many hours trying to find the problem, but could not. I hired another firm to fix the problem. I could have taken my family on a 2 week cruise for the extra money that I was overcharged--several thousand dollars. The owner of the this firm said that he had been in business for 30 years so he could be trusted. To his credit, he did try to fix the problem, but did not, and the problem that he was attempting to fix was caused by his worker's mistake. read more

Having a problem with drains and a leaking bathtub valve. I called Mountain. High Plumbing, they sent out Joey. He was friendly and effective in doing both jobs. He showed a lot of patience with the home owner's request to check the his work several times. Excellent Job! read more

My problem was (and continues to be) a leak from the plastic spigot of our hot water heater. The fellow who came out looked at the hot water heater and tried to close the valve by hand, as if I hadn't done this yet. When that did work, he left to get a cap, came back 30 minutes later and tried to screw the cap on the end of the spigot. He then determined that the plastic was stripped and left without any further guidance. I received a bill for $95 (Labor only) and an additional $5 for "FSC". $100 to literally do nothing. That is pretty unacceptable. read more

The plumber spent more time leering at my wife than fixing the actual problem. Stay away from these guys!