Professional and efficient and thorough service in my gas dryer. I was pleased with the work, but…read morethe cost was higher than usual.

I requested some quotes fro fixing my washer. Gabe responded that he doesn't come to my area of the…read morestate but offered to help me as much as he could. After talking to him, it's time for a new washer and he recommended a good one. So far, he is the only business that has responded to my request.

This company is all around great!!!!! They have the nicest down to earth plumbers. They tried…read moreeverything they could to get our old pump working again. When it didn't they got the part quickly and got our water running again. Didn't try to rip us off. If you don't know who to trust this is the company!!!! I would 1000% recommend and will be using them going forward.

Hector was supposed to be here at 3 PM on the schedule day, he showed up before 8 AM and knocked on…read moremy door! I did not answer, and waited for an hour, until 4 PM, for him to return to the appointment. He spent 30 minutes, evaluating my problem and inform me that it was not plumbing issue. I have been charged $155 for this! That is a ridiculous amount of money to have no work done in 30 minutes invested. I also don't appreciate my time being wasted by waiting for an hour. Will not use them or recommend them.

Came out to my parents house and took care of the faucet leak and replaced all needed parts for a…read moreseamless repair! Great guys who came out. The repair was done in an hour amazingly! I will definitely recommend them to everyone!

I've used Mountain High for years and have always found them to be ethical in their work and fair…read morewith their pricing. Today, my technician, Kliemer, was truly exceptional. He took the time to explain the issue in detail and walked me through the reasons I might--or might not--want to pursue certain repairs. I was expecting a very expensive fix, but he identified a solution that works for my situation. His honesty and clarity made me feel like I could genuinely trust him, which hasn't always been my experience with other companies. Because he took the time to discuss all my options and earned that trust, I ultimately felt confident choosing a better system and moving forward with additional work. A truly refreshing experience!

We have used Brian and this company for the last couple of years- we are in Kachina- for our main…read morewaterline, for toilets, for gas dryer issues, and to add water shut offs to our house and at the water heater - he's done it all! Nice to have a local who is stands behind his work!

Brian is awesome - hard-working, answers the phone every single time (no matter what day or time it…read moreis), goes above and beyond in customer service to make sure the job is done right the first time. Prices are so reasonable and fair and Brian is just a great person building his plumbing business in Flagstaff. I won't hire anyone else!

Timely with great service. Technicians are professional, courteous and friendly. They seem to be…read moreable to handle any plumbing issue or project.

Brian and Carlos from TCR Rooter installed a Navien tankless water heater yesterday. Their work was…read moreoutstanding with attention to detail and cleanliness. The existing plumbing they had to work with left much to be desired, but they piped in the unit with skill. Now we have endless hot water. I'll definitely be calling them again to do more work.

Another job well done by Your Plumber Heating and Air. I trust Matt and Micah with any project…read moresmall or large. They are great guys, who have fixed every problem I have thrown at them. Good people and companies are hard to find and I feel blessed we have crossed paths. Thank you guys!

This is an amazing company to deal with. Family owned, highest integrity, best price. Matt and…read moreKelly were always one step ahead. Best service provider. I used for plumbing, but if I need heating or AC, I will call them.

My experience with this company has been incredibly frustrating. In short, I do not recommend them…read moreand would not use them again. Details: Our house did not have a/c and our upper level was getting pretty toasty during the summer. After getting six quotes, we went with Master Mechanical. Our furnace covering the upstairs was over 30 years old so we decided to replace that at the same time. MM recommended a heat pump and furnace combo to address all our heating/cooling needs. Since install, we've needed MM to come out multiple times for various different issues that all amount to them cutting corners and doing a very sloppy install job. Ironically, when getting quotes, two of the more expensive companies warned us that a lot of contractors are cheaper, but cut corners during install, causing problems down the road. At the time I chalked that up to sales tactics, but now I wish I'd taken their advice more seriously. The problems started right off the bat. They couldn't get the a/c system to work after install. Supposedly it was a thermostat issue -- the old wiring for the thermostat wasn't compatible (whatever that means), and instead of just running new wire they went for the wireless thermostat option. They eventually got it working, but the wireless thermostat they installed wasn't a smart thermostat, which was in our contract. They came back and left some additional piece that could be connected to the thermostat to make it a "smart" thermostat. And I mean left it -- some assembly required by us that was not as simple as plug and play. Fall comes and we discovered our furnace for the lower level wasn't working. They didn't replace this one -- it's an older one, but it was in the same closet as the new one, so I figured something must have been unplugged or wiring messed with on this one while installing the new system for the upstairs. They come out and tell me some door shutoff piece was broken, not their fault. I can't prove it had anything to do with them, but this furnace was working beautifully with no issues the previous winter and I definitely didn't mess with the door so seems pretty clear to me what happened. But I sucked it up and paid that bill. Not long after, the new heat pump for the upstairs started having issues. It was working well for heating during the fall, but then temps dropped to a point where the heat pump should have shut off and the furnace would over, but it didn't. The heat pump just ran constantly trying to heat the house but unable to raise the temp anytime the outside temp was below 40. I called MM and they came out a week later and figured out they hadn't hooked up the wiring correctly so the furnace wasn't able to kick on. (I had asked after the install if they tested the systems and was told yes, but obviously they didn't test the heat). They "fix" the wiring and tell me it's good to go but I have to put the system on "auxiliary heat" (emergency heat) for the furnace to work. I ask, "so the heat pump won't work at warmer temperatures and then automatically kick over to the furnace once the temp drops enough?" They had no idea. Their solution was for me to manually change the heat source between normal and emergency heat for the two systems and they would come out again to add some outdoor sensor to see if they could make the transfer work on its own. How do you recommend and install a system and not know how it works??? Absolutely baffling. They topped it off by sending us a repair bill for the wiring issue, despite it being under the labor warranty and their mistake. I now have no faith this system will last and have considered hiring another contractor to come inspect it and make sure there's nothing else glaring. Do yourself a favor and go with someone else.

I requested an appointment for routine maintenance tomorrow morning, but they worked me in same…read moreday. They did a very thorough inspection and cleaned the coils for the $135 service call. (Previous comanies just offered a visual inspection for $99). They were very honest about what I needed, offered good prices and a 10% teacher discount. Michael was friendly and patient with his trainee.