He came out and gave us a quote quite quickly (lots of q's) after we dropped our home warranty…read moreclaim (didn't want to touch us when we were in the middle of a claim). He even went so far as to reccomend City Plumbing to purchase a tankless water heater (City Plumbing was GREAT, btw). Then....after tentatively setting a time to come and install our system, he didn't show. Vague communication, round about times. (Was supposed to come today at 10:30. Initially told us he has a small job before us. then at 12:00 noon. My husband texted him and he replied "still at doctors office or hospital ". What?!? Needless to say, after 2 weeks of attempting to schedule the install, we have found a reliable technician in Dahlonega. Thanks for nothing.

This is the second time we've called Tommy McClure. In both instances he showed up on time and got…read moreright to work. Problems fixed; no surprises and he was personable and a gentleman.

Emergency leak on a Friday night - Brandon was here within an hour- did solid repair and…read morereplacement of old piping finished in less than an hour - good guy !

Hendrix plumbing was amazing. Showed up on Memorial Day to help me with a failed hot water heater…read more Was honest, knowledgeable, and fairly priced. By Tuesday we had hot water back. Highly recommend for any and all plumbing needs!

I have used Dockery's Heating &Air on several occasions and the quality of their work and speed to…read morerespond are exceptional. They ran a gas line for a pottery kiln through demanding conditions with a genuine ease and expertise. They even installed dual regulators and safety valves, increasing the robustness and reliability of the supply line. This is great peace of mind when firing a kiln up to 2,400 degrees! They have also fixed our dual fuel heater on a cold day in January, the same day I called and asked for help. These folks are definitely go-to contractors when these type of services are needed.

Dockery's came out to replace our shower arm & head (supplied both by us) and the technician…read morefinished the physical swap in less than 10 minutes from arrival to leaving. Being billed a $35 "Service Call" fee plus $175 for 1 hour of "Plumbing Labor" bringing the total to $210 seemed on the steep side. I was referred to them as being a local family business, which is great but I expected them to be more reasonable than the large national companies. To make matters worse, when I reached out regarding the miscommunication on billing, they weren't very helpful in trying to work anything out. They wouldn't take a check while they were at the house but gladly slapped an extra fee to run a credit card when that's the only option on their online system. Fast work, but very poor customer service and billing transparency.

The relationship starts out strong, but fades quickly. Beware of the employee named Dusty, he's…read moreless than worthless. They started my commercial install, left me hanging for over a week and now refuses to come back to finish the job and is demanding that i pay for the completed job which was not completed. He has threatened to send me to collections and refuses to answer my calls and my simple question, " What did we do wrong?" This is a understaffed company that refuses to give out their physical address, so they can hide when they pull things like this. I have attempted several times to reach out for answers but they simply don't answer. DON'T USE THESE PEOPLE. YOU HAVE A CHOICE. Try Solid Rock Plumbers. David is just that, solid. Patterson's could learn a few things here.

I am unfortunately writing this review primarily as a warning to others in the area in need of…read moreplumbing services. Patterson and sons quoted that 2 plumbers would take 6 hours to complete my job for a total of $720 plus a $120 show up fee that was not communicated to me ahead of time. I ended up getting Request The Best Plumbing who also serves the Gainesville area instead and he was able to complete the job by himself in less than 2 hours for less than $400. The difference in price is obvious but the quality of the work is also significantly different. Patterson identified a "gas leak" and when they began to drain the hot water heater they used a regular hose without a pump. There was not actually a leak upon further testing with a different service and the better plumber from Request the Best used a pump to drain the hot water heater. I suspect that Patterson did not use the pump to extend the amount of time that we would be paying their two plumbers to be there. All in all Patterson plumbing was lower quality, more expensive, and less amenable in terms of customer service. Curtis Patterson was disrespectful enough to my family friend who called that they requested that I not continue to do business with them and having seen the local competition I would not even consider them as an option in the future.

Palm Springs Plumbing in Alto gave us honest and excellent service…read more During the year of 2022 Pro Restorations of Demorest referred us to them (this is also a very good contractor) when we found that our entire plumbing was in need of revamping. We were also pleasantly surprised just a few weeks ago when another contractor discovered water in our crawlspace. The man from Palm Springs was here in no time at all. He a little less than an hour here, advised us he found no leaks, and said that we just needed to re-caulk around our shower stall. Last night we had temperatures in the teens, and we suspected we may have had a pipe under the house to freeze and break, so we called PSP and asked them to check it out. A real live person answered the phone and scheduled one of their men someone to come check things out. We are now satisfied and established customers. When we have any kind of plumbing issue we call no one but Palm Springs Plumbing. I highly recommended anyone within an hour's drive from Alto.

I must say that I have been very pleased with the work that was done by your company and your…read moreemployee Robert White, he went above and beyond what I thought anyone would do just to make sure that I was informed with what had to be done and pleased with the work when he got done. Thank you all for your hard work! I will highly recommend you to all I know.

Take your business elsewhere. American Water just wants your money. In less than 4 years with…read moreyearly maintenance my $4k system was ruined. I had another filter specialist come out test our system and install a new system. American Water only tested our water for Iron. The new filter specialist that conducted the test said the iron was not the major issue, but manganese was the issue which explains why the system they sold me didn't work as advertised. American Water also charges by the mile for service calls which they don't tell you when you buy the filter system. None of the techs ever checked the medium in the tank on their visits. I regret ever doing business with the company and will do everything I can to make sure others don't make the same mistake.

Outstanding first experience with a checkup on our Generac 16kw. Nathan was the embodiment of…read moreprofessionalism and "going the extra mile" to ensure total customer satisfaction. A++++

Service Master was just wonderful from my first call to them to the final repairs. We had a ice…read moremaker line break and had no knowledge it was flooding our kitchen until the water was dripping from our unfinished garage ceiling below. I called Service Master and Matt came right out tbe following day. He accesed the issue and advised our flooring had to be removed and 3 cabinets repaired. He quickly jumped into action, with the help of his crew and got everything removed and left us with a partial floor and a utility sink. It took a bit of time by time our Insurance sent us the claim money and the construction completed. Dan was the contractor who handled all that. Dan and his crew did a fanomial job to complete the job. I highly recommend Service Master. Thank you all!

Disappointing. Outstanding issues. Lack of Communication. I had to clean up the water from the…read moreburst pipes, then the clean up (?) Service Master Restore did left a lot to be desired. It took a week from the time the pipe burst and my floors were underwater to actually see them. A pipe from the removal of a b/r sink was left dripping with more water accumulating. Many other issues.