I have stayed at probably +20 cabins in the area. I have stayed with numerous companies. Every cabin and every company has issues. It happens. Just like your house, things break and have to replaced or fixed, how you handle it makes the difference. We had our annual Girls' Weekend trip planned. We stayed at Longview and had a great time. The view was absolutely fabulous. We were disappointed when we found the hot tub wouldn't heat up. We called and they sent someone out. It couldn't be fixed without a new part that wasn't in stock anywhere local on a holiday weekend. We were kept up to date on what was happening and when it would be fixed. It was fixed before we left. A week or so after our trip, I received a phone call from the property manager. The cleaning crew found a bathing suit in the bathroom and wanted to know if it was one of ours. It was! It turned out to be an expensive bathing suit and one of my friends was happy to pay the postage to have it returned to her. Give them a try! Remember that most people only leave a review when they are mad or feel like they have been wronged. read more

We stayed in River Spirit. The cabin itself was great. It was super clean, close to the river, and full of amenities. We won't be going back for one reason: You are no longer allowed to have a real fire in the fireplace. You can only have one of those manufactured logs burning. My wife and I are in our late 50s. We go the mountains and rent a cabin each winter to do our yearly planning retreat. We have three fireplaces at home and know how to build a fire without causing damage. The cozy fire is the centerpiece of our planning meetings. In the hot summer months, it would not be an issue, but having a fire while in a mountain cabin during the winter is a must-have amenity for us. As long as the competing rental cabins allow it, we will have to go elsewhere. read more

Mountain Oasis Cabin Rentals - What a disappointing centerpiece. - Vacation Rentals Near Me - Ellijay, Georgia

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Stayed at the same property 2 consecutive years. LOVED it. They were right in it when we had an issue.

Our family stayed at the Hearthside Hideaway for seven nights, the week of Thanksgiving. The cabin was spotless, warm and inviting, comfortably fitting our large group. There was plenty of space throughout the three floors of the cabin, with comfortable sleeping accommodations. We never felt like we were on top of one another. Don't worry if you have little ones because there are doors to the stairs going up and to the stairs going down, which is great for safety reasons! One thing we loved was that there was a kitchen on the main level as well as the first floor. There were plenty of activities to keep us occupied inside. There were a number of different board games, toys and several televisions, in fact there's one in every room, which was a bonus! The hot tub was thoroughly utilized and many early evenings were spent sitting by the firepit roasting marshmallows or on the veranda observing the wildlife. Elijay is a charming, small mountain town, with plenty of restaurants, bars and shops. We really enjoyed exploring Downtown Ellijay! There are also a surprising number of vineyards and wineries located in Gilmer County and the adjacent counties. We had the pleasure of visiting several. In close proximity to the cabin, in East Ellijay, you'll find Walmart, CVS, Aldi, amongst other chains and stores, which was convenient. Overall, a great trip was had by all. I could not recommend the Hearthside Hideaway enough for your next vacation. This property is one of the best rentals we've had the pleasure of staying in. We will be planning a return in 2025! read more

Great prices, great customer service! We loved the cabin we stayed at. Not sure what else to write, but Yelp insists that my review be longer. Here you go. read more

Warning! If you book through an online site, make SURE Mountain Oasis is NOT the Property Manager. Everything the below reviewers said is true. We had a miserable experience. You will arrive to find things are broken, missing, dirty, etc. And if you, sadly, found out AFTER you made your non-refundable deposit that this company is the Property Manager that you will have to deal with - heed our warning! Keep everything in WRITING, as this company will ignore messages, and later claim that they never got any from you. Best advice: try to avoid them altogether! read more

We drove 8 hours from Florida. To get away and to enjoy some time in Beautiful Georgia. We rented a cabin from Mountain Oasis Cabin Rentals We arrived around 5am . We unpacked the car and just wanted to take a shower and rest for a couple hours. I took my shoes off by the door as I entered the cabin. I notice my feet felt dirty... The floor was filthy!!! The inside of the cabin looked like it had not been cleaned in months . I went and bought cleaning supplies and cleaned the floors and used disinfectant wipes and wiped down everything. I also swept and washed down the outside screened in porch. I reached out to Debbie and told her the cabin was filthy. She stated that she was confused because it was cleaned prior to my arrival. WOW!!! Really! The outside is horrible dirt, dust and spider webs on every chair and swing. So I was unable to go outside and use any of the furniture. We came here to rest and enjoy but we spent our time cleaning!!!!! I will never book a rental with this place again! So disappointed. They charge a cleaning fee of $140 Maybe the should hire a new cleaning service.... read more

My family spent Thanksgiving together in a Mountain Oasis Cabin located in Ellijay Georgia. I must say that it was the great mini family vacation and we all come from different parts of the country. The view from our cabin sunrise and sunset where absolutely beautiful. Now let's talk about the cabin, Upon rival we were greeted by numerous lady bugs and spiders which continued to visit us on a daily basis. On Thanksgiving evening we had the pleasure of having a infestation of ants coming through the kitchen wall. We had three levels a bedroom on each, my daughter and her husband were up above me as I was on the first level. I could hear every single word of there conversation, to trying get comfortable in bed, and using to the bathroom. One morning my son-in-law and I had a conversation through the floor, it was so clear precise it was like he was standing right in front of me. Ridiculous! Let's talk about the beds my particular bed as well as my daughters bed would squeak constantly you could not move your pillow without the bed squeaking if there was a way to put the recording inside of this review I would and it was so bad that I recorded it. You don't expect your mattress to be as comfortable as your own but when it feels like you're sleeping on a piece of plywood, which is what it felt like I was sleeping on daily. My son and his family were on the lower level adjacent to the hot tub. There is a crib in that room that my daughter-in-law felt unsafe using as it was unstable. It was absolutely freezing down there as there is one thermostat which is located on the main level. Therefore when the first level gets to The temperature on the thermostat it no longer provide heat to any area of the house. My granddaughter actually had to sleep in the loft area as it was too cold for her on the lower level. Come to find out there was actually a huge draft coming through the lower level door that connects to the outside. They covered the draft area with numerous towels, which did make it a tad bit warmer. Bathroom showers are all hit or miss might have a hot shower or a cold one...ugh The kitchen was a small U shaped one with dishwasher,flat top stove,and refrigerator. There were four barstools at the counter. Small round kitchen table with stools know chairs with backs. The living room had two recliners and a sleep sofa all where leather. They all need to be replaced the recliners are actually peeling and lumpy and bumpy. The sofa..lol as soon as you sat down in one of the three cushions you started to slide back and get lost within the couch. There is the rug in between the living room furniture that at first glance looks like a normal rug only to step on it or touch it and you realize that it's this hard plastic material that not only hurt your feet but you can't sit on the floor as is hurtful to sit on. Let's talk about the great things about the cabin. Great view, Fully stocked kitchen with pots pans,utensils, dinnerware ,cups glasses, mini appliances washer & dryer, porch swing, and fireplace. My family liked the Jacuzzi even though it was broken and it only worked on one speed and the jets did not work. This seems to be a continuing problem as going onto mountain oasis cabin rental a prior renter of this property had the same issue. Two stars for the view and the porch swing and the fireplace. read more

Mountain Oasis Cabin Rentals - This sign and key is an every room with the door to the outside - Vacation Rentals Near Me - Ellijay, Georgia

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I do not like to post negative reviews but want to make sure people know what they are getting for their money. Classic case of online vs. reality, things are not always as they appear. We recently returned from a stay at Carter's Lake Lodge and the cabin condition is not as it appears online, by far. It is clear that property management is not a high-priority for Mountain Oasis as we found several obvious items that made it clear that the property has been neglected for some time. We did reach out to them and made them aware but as a customer it should not be our job to let them know the upkeep is lacking. They did not offer a single apology nor any type of restitution for our troubles and the misleading condition of this cabin. Please see additional items and photos included. -Railing on porch is rotten and posts falling out -Microwave held together by a terrible gorilla glue job and electrical tape -Handle on downstairs sink falling off -Mold in the downstairs shower -Pots in the kitchen missing handles -Bedding tattered and had holes -Numerous chairs by fire pit broken -Pillows old and foul smell -Faulty fire-alarm that abruptly woke us from sleep during the morning of our last day. No fire, no one cooking, the alarm kept sounding for at least 1.5 hours causing us to leave early on our last morning as it would not stop and the property manager could not figure out the issue either We had hoped to enjoy our trip and were not looking for a problem however several obvious problems found us! Maybe if this cabin was advertised for $1000 for three nights it would have been different but we paid $1700 for three nights and did not get what we paid for by far. Beware before booking with this company! read more

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We stayed at the Carter's Lake Lodge this past July. My first point of contention was the fact that the rental company, Mountain Oasis Cabin Rentals, could not properly identify the street the cabin is on. Had they simply given us the correct address, we could have shaved an hour off our drive. Instead, the email with directions literally had TWO different addresses (100 Lakeside Park Cir AND 100 Lakeside Trail - I'll try to attach a picture) for the cabin and, once in the cabin, a third address was posted on the refrigerator. The cabin itself was nice though it could use a bit more attention to cleaning details and a few maintenance issues. For example, a couple of the dining room chairs are not safe to use and the pool table is in laughably bad condition. Additionally, the hot tub's jet feature is not working properly. We dealt with the issues in kind; however, we did feel compelled to call about the hot tub issue since it was a primary reason we chose this cabin over others that were nicer or cheaper. Unfortunately my complaint to the management company was met first with silence followed by a blanket statement that they are not responsible for equipment malfunctions. This is ludicrous. They then followed up by telling me they sent a repairman out after we'd departed and he didn't find any problems with the hot tub. This, also, is ridiculous - I am not so simple minded that I can't figure out how to turn on the hot tub but that is what they are suggesting. Finally I'd like to point out how they like to charge by the occupant to the point they imply that they will be watching you to see how many people actually show up. This is just creepy. Are they using cameras? Are the driving by to check up on you? No idea. It should be noted that if you have an extra occupant (say your daughter's boyfriend tags along) they will drop the hammer on you by charging you for the extra occupant AND a penalty fee; HOWEVER, if, like in our case, some people can't make it at the last minute, there is not even a thought about refunding you for the lower occupant count. In conclusion, if you can find another rental company to work with, you should. This one is all about watching out for number one which is NOT you, the customer. read more

Mountain Oasis Cabin Rentals - Two different addresses in one email - neither is correct according to Google Maps which works perfectly fine to navigate you there. - Vacation Rentals Near Me - Ellijay, Georgia

AVOID THIS COMPANY AT ALL COST!!! This is the message that I sent to them along with the pictures, It appears they don't care at all about their customers!! We stayed at the cabin July 16 to the morning of the 19th. We left your cabin at 0815 this morning well prior to your 11 am deadline as we were ready to be done with it. I had attempted to email you but the internet at the cabin would not send with all attachments. I got an automated response and so I called the number at 706-276-4343 as directed. I spoke with a young female that didn't really seem concerned with our issues but did make an effort to make excuses for what we found. I'm not sure who you utilize to clean but this was ridiculous. I fixed the clogged non working vacuum cleaner you have here as It was not working due to being clogged with years of dirt, hair and dust. I also washed the porches since there was grease and foil caked into the top under the grill. I took the fork that has been under the master bed for what appears to be years and washed it, placing it back in the drawer. Also threw away someone's slippers we found under the Livingroom table while cleaning. I found Hair balls and a t-shirt wadded up behind the small chest in the second bedroom closet. The TV in the second bedroom will turn on, using the button on the set but all you can watch is snow as it has no signal from any source. The glider rocker in the master bedroom had hair balls and dust on the leg floor pads. Found Hair balls and a chocolate candy under the couch in the living room. I also tightened up the door handle at the bottom of the stairs that was about to fall off. Would've loved having a cup of coffee before we had to start cleaning your cabin properly, but alas no coffee filters for the Mr. Coffee maker. I passed on signing your guest book because it appears that any negative comment or review is ripped out anyway read more

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Do not rent from this company. We had to cancel our reservation last minute due to covid travel restrictions and after calling stores in the area to find out if they had necessary supplies. This was also the day the president declared a national emergency. The woman we spoke with said she would talk with the owner and get back to us asap. We never heard back. Called credit card company to dispute the charge since we were never credited from company. Mountain Oasis LIED and said we never cancelled and that they had no documentation to show that we cancelled. We have names and phone records. We cancelled. Do not work with these people. Honestly, they don't deserve even one star. read more

If I could give them no stars , I would. Story time: Run ‍ ‍‍ 73 N Cherokee Drive Blue Ridge GA. 30513 First night was a bit suspect. We have been in several cabins, but this one was different. They had cotton balls on the table (slavery), no extra tissue, a baby size dish detergent bottle and NOTHING extra for us to use‍ as if they were thinking that us Black people were going to steal it. We had to buy everything that we needed. This visit felt like the host was on a budget, but we knew that wasn't true. Day 2: the power went out but it wasn't a big issue, because the weather was bad. Plus, it came back on before we froze to death and before the sunset. However, as we were cooking, we noticed that water was leaking from the top bathroom through the kitchen ceiling. A call was made to management, and a promise to come out to fix it the next day, but never happened. Day 3: Christmas 2022. We really enjoyed ourselves since we had purchased everything that we needed. Monday, December 26th, 2022, is when we saw the side of the owner/manager that we had already felt. We received a call around 11/12PM stating that we had 2 hours to get out because we had a dog on the property. Mind you, the dog had been there since Saturday 12/24/2022. ONLY because we did not know that dogs were not allowed. If you look on the refrigerator, (even though they are going to remove it), you will see where they taped on the contract that the place "isn't dog friendly" but goes on to tell you what you should do when it comes to the property if you have a pet ( clean the hair, get up deposit...etc. I took a picture of the letter on the refrigerator as evidence. My husband was trying to plead with them as well as my brother in law who was telling them that they would leave with the dog, just let us stay because we didn't have a flight until the next day 12/27/22...the answer was no. They were SUPER RUDE Now, we all know that certain people love animals, so for them to act as if the world was ending because we had a pet with us really SCREAMS RACISM. Normal people that's not racist would have said remove the dog or leave. In this case, they did not give 2 fucks about us, our dog nor our flights. We do Christmas in the cabin every year but we will NEVER book with these people again. read more

Great cabin on Cartecay River and $150 cheaper than VRBO. Check them out or call for info.

Rentals are taking over the local neighborhoods and the residents are sick of the constant traffic, garbage, people driving over our property. They are running the homeowners out for dirty cabins. read more

AVOID THIS COMPANY AT ALL COST!!! This is the message that my Husband sent to them along with the pictures, It appears they don't care at all about their customers!! We stayed at the cabin July 16 to the morning of the 19th. We left your cabin at 0815 this morning well prior to your 11 am deadline as we were ready to be done with it. I had attempted to email you but the internet at the cabin would not send with all attachments. I got an automated response and so I called the number at 706-276-4343 as directed. I spoke with a young female that didn't really seem concerned with our issues but did make an effort to make excuses for what we found. I'm not sure who you utilize to clean but this was ridiculous. I fixed the clogged non working vacuum cleaner you have here as It was not working due to being clogged with years of dirt, hair and dust. I also washed the porches since there was grease and foil caked into the top under the grill. I took the fork that has been under the master bed for what appears to be years and washed it, placing it back in the drawer. Also threw away someone's slippers we found under the Livingroom table while cleaning. I found Hair balls and a t-shirt wadded up behind the small chest in the second bedroom closet. The TV in the second bedroom will turn on, using the button on the set but all you can watch is snow as it has no signal from any source. The glider rocker in the master bedroom had hair balls and dust on the leg floor pads. Found Hair balls and a chocolate candy under the couch in the living room. I also tightened up the door handle at the bottom of the stairs that was about to fall off. Would've loved having a cup of coffee before we had to start cleaning your cabin properly, but alas no coffee filters for the Mr. Coffee maker. I passed on signing your guest book because it appears that any negative comment or review is ripped out anyway. (Ill also include pictures from another unsatisfied guest and what they found in another cabin) read more

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owners beware!!! They don't take care of the cabins they patch work stuff back together which is probably their cheap way of keeping money in their pockets and not spent on the house. The pictures online are nothing like what you get as a renter... I find it very unsettling that I had to call and have a cleaner come back out to clean a house that should had been cleaned when I got there not hair on the floors around the toilets or in mopped floors. The furniture was old and broken the person I talked to on the phone was rude and careless. Never again will I rent from the place. read more

The cabin itself is gorgeous, with the exception of the roach and centipede that I had to kill the day we arrived and terrible water pressure. Our problem began when we discovered, on the drive up, that the supposedly well maintained (narrow) gravel road isn't as well maintained as it should be. Yes, rain happens and that's not in their control (I get it!) but when I called before booking, I asked SPECIFICALLY about the drive up because I drive a 6 speed Mini Cooper, Small and light. We should have been told that when it rains it can wash part of the road out and make it difficult to navigate. We were looking for cabins when we found this one. That bit of information WOULDN'T have deterred me from booking with Mountain Oasis, just THIS cabin. We've booked with them before and wanted to do so again. Once we decided that the trip up isn't altogether safe for us in my tiny car, I called to see what our options were; moving us to another cabin ( I looked and they did have available cabins) or kindly refund a portion of our money so we could find somewhere else to stay on our own. They were willing to do neither! So my children and I have lost several hundred dollars and a whole day of our vacation because we are getting packed to move to another cabin with another rental agency for ANOTHER several hundred dollars. I'm very disappointed that they refused to help us find another solution. They come out on top though, they have my money and can rent it again as we are leaving several days early! It is hard for me to post a not so nice review. I try really hard (as an elite Yelper) to find good in every place I go but I also believe that others need to know what our experience has been so they can ask more specific questions before booking, not just with Mountain Oasis, but any agency. Lesson learned! Here's to hoping that the next person asks more pointed questions read more

They don't serve fortnite burger. I need fortnight book group can you get me fortnight Bucher I want to fortnight can you buy one at fortnight I want to short day I want fortnight I want to work today I want fortnight can I have fortnight read more

Loved the location, which was easy to find when following the directions provided, and close to the town, but far enough away to feel away from it all! The neighbors were nice and we even had a slight back & forth conversation on Saturday night about firewood and wine! The hot tub was perfect and the fire pit was also a great way to unwind at the end of the day. Everything inside the cabin was very quaint and clean. Enjoyed our weekend away and will definitely be back in the future, hopefully for a longer stay than just a weekend! Great little cabin with everything you need to escape from the realities of life and the city! read more

Our experience with Mountain Oasis Cabin Rentals was excellent from the first contact we had with them. I called them with a few initial questions and they answered all of my questions and followed up with an email. Booking was a breeze and their communication regarding payment and directions prior to arrival were great. We rented the Golden Oaks at Sugar Creek cabin and could not have been happier. Mountain Oasis had everything prepared for us upon arrival. They had lights on, music on the TV and the hot tub was ready to go! We had six couples and our family dog and the cabin was perfect. It had three master suites each on a separate level with on-suite bathrooms. Mountain Oasis provided initial toiletries, bath towels, hot tub towels and a bundle of wood for the outdoor fireplace. The check-in and check-out process was also very easy. We will definitely rent from them again! read more

Terrible rental service Owners beware...if you have hired this terrible rental company to represent your cabin please think again. Renters beware...they will nickle and dime you for any and everything. It is sad that such a fabulous vacation has to be ruined by such a money hungry company. My family and I stayed at a "pet friendly" cabin this past weekend only to be sent a bill for $150 following our stay. Why?..because Mountain Oasis Cabin Rentals had to launder the bed sheets because of "dog hair" First of all are the comforters and sheets not typically laundered? This is just disgusting. Second of all, we do not allow our dogs on the beds...so this simply not true. If an owner of a cabin allows guests and their approved pets to stay, then hair is to be expected..it's just inevitable for obvious reasons. Dogs shed and shake, hair floats around in the air..its impossible to prevent this. Also, day two of our stay...with temperatures in the low 30's mid 20's and snow flurries, the downstairs gas fire pit shuts off. Things malfunction like this..we all understand. However, my family was without heat downstairs for 24-48 hours following our initial call to Mountain Cabin Oasis. The fact that we had such a dilemma during our rather short stay is unfortunate. Whats also unfortunate is that this rental company still has charged my family $150 to clean our bed sheets....even after our heater experience. Please double check which cabin company you rent from. Even if you book through vrbo or airbnb double check who the other rental party is...and if it is Mountain Cabin Oasis, think again. read more

We looked at so many different cabins on may different websites. We specifically wanted to be on a River/Water. When we found Brown Trout Lodge, it had everything and more that we could imagine. The outside deck with the fireplace sold us immediately! The place was decorated beautifully, all the extra details were amazing! The drive once you turned on the gravel road was not bad at all! It was a beautiful and we saw deer every time we left the property. Which was a plus to me seeing the wild life! Sitting on the deck listening to the river flow was extremely relaxing. The guys fished everyday, the water so so clear! We have already inquired about booking a week long vacation this summer. If I could give more than 5 Stars to Mountain Oasis and Brown Trout Lodge I would! Great place and Great Rental Company! Thank you for such an amazing experience! read more

I have stayed in many cabins in Georgia, Tennessee and North Carolina and this one by far was the worst cabin. The pictures looked beautiful but in person it was not. There were spider webs on most of the lights, dust on the windows, behind tvs and basically anywhere it would take just a tiny bit of effort to clean. The rugs in the bathrooms looked like they were never washed. The comforters also smelled like they weren't washed often however the sheets smelled clean and were soft. The hot tub was missing headrests and the pool was not usable which was not even mentioned when booking the cabin. Its very poorly kept and the management never returned calls. Won't be using these rentals again. Even though the cabin wasn't great the area had lots of hiking paths and antique shopping so it was a fun trip. read more

Location: River Spirit cabin in the Coosawattee River Resort, Elijay, GA. Everything about our accommodations was excellent! Very clean (I have high standards) comfortable and inviting. Perfect place on the creek surrounded by the forest. When at the cabin, we spent most of our time sitting on the deck, sipping wine and talking. We even grilled out dinner one night. Easy check-in. And great amenities. Including welcoming ambience when we arrived. The kitchen was fairly well stocked with utensils and necessary cooking ware. Anything else we needed we got at the local Walmart in Elijay. Now, it must be noted that, although, the cabin is located in a gated community, it is quite a drive up and around the mountain to get to it from the gate. Also, the driveway is a bit steep but not unsafe with both an SUV and 4door sedan. We personally thought it added to the adventure and we felt very secluded and safe in our little cabin. Would not recommend driving at night, however, mainly due to all the wonderful deer along the roads! Would not hesitate to stay here again or any other Mountain Oasis property. read more

We stayed at JB's tree house this past weekend. What an amazing cabin! Spacious, pool table, jacuzzi, bonfire area, 2 patio areas with sitting areas, a swinging bench on the main level patio and porch. Well done!!!!The trail to the creek was fun, and lots of hiking trails near by! The cabin states it sleeps 6, however we found two air mattresses and they had plenty of extra comforters. Our family had such an amazing time. read more

I NEVER EVER review anything online, but this warrants a warning to anyone using this agency. I stayed at Carter's Lake Lodge with my family and sister, Julie, who posted a recent review with photos. To say the very least, the cabin is NOT as pictured and is in poor shape. It is "patched up" in various aspects and the cleanliness is subpar. The one basement "bedroom" is actually closet, apparent by the light switch on the outside of the so-called room. Somehow they crammed a twin bed in there and on a positive note, if you party too hard and get off the bed drunk and are about to fall, you will hit a wall in any direction. The pull out bed upstairs is STILL not functional per previous reviews and the nice "do not use" sign still on it. There are multiple wall plates missing with cable wires just dangling out of them, the roof in the dining area leaked while it rained and you can see the stains on the ceiling and water damage on the floor, not to mention the beautiful white caulk in between the tongue and groove wood ceiling where they tried to "fix" the leak. Rotten porch rails just waiting for you to lean on and roll off maybe a 1st floor balcony with laughs, 2nd floor with injuries, or maybe a 3rd floor with a broken neck or death. Outside security lights dry rotted and falling apart and inoperable. ALL of the plastic chairs at the fire pit were dry rotted and legs broke off when my brother sat in them. What frustrated me the most is that the owner never apologized when he had to come early morning on our last morning when the fire alarm started blaring while we were all asleep. No fire. No smoke. No gas. NO reason for the alarm. We later contacted the agency with our complaints and they pretty much tried to make it our fault that we took a couple of weeks to complain and that they were all booked up for months to come, had not received any other complaints, and wished we had let them know sooner so they could address the issues that miraculously we were the first ones to bring to their attention. HOGWASH. Read the reviews folks...we aren't the first! I have been in business and customer service for over 25 years and this is not how I would ever treat my customers. While it is not about the money, they had two chances to offer some form of reimbursement for our troubles and not being able to enjoy our last morning together as a family, but not once did they take the high road and make any effort to do so, and to this day after an additional follow-up to the agency it has been nothing but crickets. I personally own rental property (long-term residential not weekend rentals) and I can assure you these issues are NOT issues that someone just overlooks, these are issues that are blatantly IGNORED as long as the money keeps rolling in. I would never accept my property being anywhere near this condition and contest any review that this cabin is as advertised. We saw the Big Mac on the pretty shiny menu, but got the sandwich that the new kid smothered together and smushed into the wrapper. read more

Where to begin is the question we usually rent cabins in Tennessee or North Carolina that being said we thought we would try a close getaway for a few days. so we rented the cabin Appalachian escape from the pictures it would work great for myself, wife an 3 kids. well don't go on pictures because this cabin is outdated, doors falling off from the hinges, TVs note working and remotes not working.Then the little game room the pool table was bent in the middle so you couldn't play pool so we thought ok we can play air hockey nope , not all the accessories were there to play. The bed in the master suite is pretty much on the floor but if you look at the pictures they have on their website from the cabin it shows complete difference. so just a quick list of stuff we ran into here we go. TVs, TV remotes, lights, gaming tables, doors falling of hinges , light in the hot tub, rugs looked liked they haven't been cleaned in over a decade. I forgot to add the steep flight of stairs that are not child friendly at all if this picture was included we the cabin pictures I wouldn't have wasted my money to begin with. all I can say is find another company to rent from because out of all the cabins this is the worst we have ever had. love the view, that's what gets a star. read more

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We enjoyed our stay at our cabin this past weekend because of the beautiful hiking in the area, but it was clear the place was not well managed. They neglected to tell us that the water at the house was brown, well-water that smelled and was clearly not potable. The approach to the house is an uphill gravel road, and fortunately we brought an all-wheel drive vehicle and not our electric car. I had to wipe down all the surfaces because I checked out a few spots to see if things had been cleaned well (in this time of pandemic) and the wipes came up with brown dust on them. When I opened the fridge, I noticed dead fruit flies on the shelves, and so I cleaned out the fridge and emptied the ice try. The next day there were more dead flies on the shelves and frozen in the ice! To top things off, my daughter had an accident in the sheets the day we were checking out which I recognize is unfortunate. The property manager kept $100 to clean the linens (they were old, tattered white sheets), and I thought that was fine given that it was our mistake. Then, Ms. Osborne was kind enough to leave us a scathing review on VRBO. I had initially left a good review, because I never like to say anything negative about people's business and livelihoods but this management company is something else! read more

Cabin was not well prepared... inside of cabin was 63 degrees upon arrival, grill didn't work, not nearly enough dishes for everyone, gas fireplace turned itself off and radiated no heat. When we confronted management, excuses were made. I do not recommend renting through them. read more

Our experience with Mountain Oasis has always been great. Clean cabins, great customer service and when there has been an issue they always respond promptly. I look at some of these poor reviews and it is just not consistent with what we have experienced. Regardless, we love Mountain Oasis! read more

After reading these reviews I decided I needed to speak up. We have stayed with Mountain Oasis Cabin Rentals for the past 4 years, always stayed in a different cabin and have had excellent customer service as well. All the cabins we stayed in were very clean or I would not have kept coming back! Debbie and her team have always went above and beyond, just don't believe everything you read, for every bad review there are probably 100 great reviews. Just sayin... read more

Unfortunately, we will not rent from Mountain Oasis again. The cabin was beautiful, but we had a major problem with large roaches. Not just 1 or 2, but 8, very large roaches over the course of less than 2 days. One fell from the ceiling right in front of us trying to relax by the fire. I wore a hat for the remainder of the stay. 2 in the master bedroom, and more on all levels of the cabin (Moose River Lodge). The rental company didn't feel this was an issue worthy of a refund, claiming it was normal for 1 or 2 to fly in from the outside, even after I repeatedly tried to explain it was far more than 1 or 2 coming in to the lights. Luckily it was warm outside so we spent most of our time there. Sleeping was a challenge knowing there were roaches. We killed as many as we could, but some escaped. If the rental company had made it right, they would have received more stars, but it's hard to give a glowing review to a place that justifies multiple roaches. read more

We had a family gathering over July 4th. We rented Shady Brook inn through mountain oasis snd were extremely please wth the property and the rental company. Everything was first class. What a beautiful house and mountain handled our reservation with out a hiccup. Highly recommended. read more

We stayed at one of their cabins and had an incredible time. Being able to bring our dog made it even more special. Mountain Oasis staff were great to work with and we were so impressed, the few times we called, night and day, they ALWAYS answered their phones, something we have never got with other companies we have used. I'm pretty picky and usually end up "cleaning" when we arrive to a rental. Not here, everything was spotless and you would never know the cabin we stayed at was pet friendly! We will definitely be using Mountain Oasis Cabin Rentals in the future and plan on telling everyone one we know to try them too! Great Experience! read more