Autolocity was responsive and professional! Josh was great and pleasant to work with.read more

Wished I saw this first. Unprofessional, they would rather…read moreuse automated system then reach out in person. We had a time line. Had the truck picked out from then was in contact for weeks with something waiting for someone to reach for financing 3 weeks go by and nothing. Finally called directly and was told it sold. Then told me it was a hot item as if I was taking to long to buy. No finance manager reach out. They said their AI was not working right so now that puts us behind on the deadline we have. I do not recommend this company

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

It was transparent and they were easy to talk to, they let us test drive and look all we wanted, it…read morewas a no pressure experience and didn't feel scammed

These guys prey on the most volnurable. Those who already struggle financially are put in an even…read moreworse position . Giving 20% interest and payments of $700 a month for a 10 year old car should be criminal . Trying to figure out how to get my son's girlfriend out of this horrible situation has been unsuccessful ! Do Not Go Here

If I could give more stars, I would! Jared at Smart Buy Auto is hands down the BEST used car dealer…read morein the world. The entire experience was beyond amazing. Jared doesn't just sell you a car--he makes sure you leave with peace of mind, confidence, and a deal you can't beat anywhere else. If you live in the Salt Lake or Ogden area and you're shopping for a car, do yourself a favor and go to Smart Buy Auto. Honestly, if you go anywhere else, you're missing out. Jared makes the process stress-free, transparent, and truly enjoyable. The prices are unbeatable, the value is incredible, and the customer service is second to none. You don't just walk away with a car--you walk away knowing you made the smartest choice possible. Smart Buy Auto lives up to its name 100%!

I meant to write a review a long time ago but better late than never I guess. This is my second…read moretime buying a car from Smart Buy Auto and it is always such a great experience. So much so that I'm willing to drive an hour from Salt Lake just to buy a car from here rather than any other dealerships in Salt Lake City. Both times Jared has made the process of buying a car simple and painless. He gets all of our information ahead of time and we are usually in and out with a new car in an hour or so. I've never experienced that before EVER at another dealership. It's always at least a day long ordeal and so many hoops to jump through to get approved. We always get a great deal and something that works with our budget. Jared even helped us get approved for a car right after a bankruptcy. I would highly recommend Smart Buy Auto to anyone and everyone!! I love my new car!! Check them out, you won't regret it

They are 2 faced... smiles til you purchasee then ghosts after.. they do not follow their own…read morepolicies and are not there for you after the sale.. I felt like a burden.. . Zero stars needs to be a thing to accurately show reviews

Let me start by saying, I fully understand that is my responsibility to read the fine print. We get…read morethat. But when you're just out of the Hospital and you are on crutches, recovering from a serious accident Barely able to move, You're not really in the best shape to be combing through contracts trying to find the fine print. That's the condition I was in when my fiancé and I went to Marcose an auto in Ogden Utah. I had just totaled our truck and with my income now gone we were relying on On my fiancé's paycheck Entirely which doesn't even come close to covering our month Expenses. We were in a desperate situation and the salesman took full advantage. He told us the payment was $277 and naturally any person would assume that was $277 a month just like every other car payment that everybody's ever had. Especially since we had been talking with him involved in that conversation that 277 would be a little bit tight for the month. He would just smile and nod when we talked about that. Turns out it Wasn't $277 a month it was $277 every two weeks now that's About $600 a month. And they just let us drive off, knowing that our payment was double what we thought. Yes, I agree we did sign The paperwork. But the way it all turned out it really feels like a giant baiting switch! They knew our situation they knew we were financially strapped They knew that we assumed it was $277 every month yet they let it go through without saying a Word. So if you are in a tight spot, financially, medically, or mentally Be extremely careful with Marcose and auto because they will take full Advantage of you. And by the time you find out, it's too late. They didn't just sell us a car they took advantage of two people that were in survival mode!! Buyer beware!!!

I went in to look at some of their cars and the owner is super friendly and works on all of the…read morecars himself, I let him know what my situation was that I was looking at getting a new car since mine got totaled on Monday and he didn't push or pressure me into buying right away, all of the cars he let me test drive with him were great running cars despite the high mileage, once my car gets paid out I'll be going right back and paying for one of his cars. I would give a higher rating if possible

If I could give 0 stars I would. I bought a car from them years ago and had to put about $5000 into…read moreit within the first year. They sold it to me with a small balloon tied to the right rear view mirror (which obviously seemed fine because car lots always have certain cars decorated). They cut the balloon off when I bought it, but when I got home I noticed a small string still on the mirror. The next day I removed the string and the whole mirror fell off. They also didn't disclose any of the problems the vehicle had. They had cleared the lights on the vehicle and had it in decent condition for my test drive. Within the first year I needed a new timing belt, water pump, clutch, battery, radiator, and shocks. It finally came to the point where I needed a whole new engine so I sold it for parts and junked the rest. They were unapologetic and would not help with any of the issues. I was a teenager at the time and they definitely took advantage of me. Hoping this review will help people steer clear of these lying thieves. They are not good people and I'm surprised they have stayed open. DO NOT SHOP THERE. There are plenty of reputable car dealerships on Wall Ave that I have worked with for myself or with a relative and they have all been amazing. If you are looking for lower prices and don't want to visit a bigger car lot like Avis, try Citte Center. Good luck!

This dealership has been a help from the start to the finish. Raul was one of the best dealers I've…read moredealt with. Way better than a lot of them within this general area in Ogden. However, even with the repo that happened with the 2008 Dodge Charger, Raul was nice enough to make an exchange and buy back the car, and also help me out again in the future. I'll be back to this dealer and will be bringing my fiancé as well.

10/10 experience. I went in with some problems with my old car & left with a really nice Tahoe…read morethanks to the help of Chris & Andy!

I personally own a 2000 C5 Corvette. The Corvette recently developed a problem so with that said I…read moretook my 25 year old vehicle to John Watson Chevy in Ogden, Utah. Located on Wall Avenue. I went to the service department for that is where I felt my 25 year old car would get the proper service being as old as it is. After a day of being diagnosed, I was called by my advisor and told that the car needed a new fuel pump and filter. He then said that GM no longer supported my car with the parts. Then he proceeded to tell me that it was available from a aftermarket vendor. I told him to go for it, he told me that it would take a couple of days before they were going to have the parts. I informed him I didn't care how long it was going to take because I do not use it on a daily basis. Like Mike said, the part arrived on time and they then put it in my car. I personally could not be happier with the way things went! The car was returned, I left the dealership with the thought that if it was going to need any future repairs that I would definitely be taking it back for service @ John Watson Chevy for assistance do to the age it is! I will give the service department and all of the advisors, mechanics, even the shuttle crew member high 5's for the way that they handle the situation from beginning to end!! Thanks for listening.