We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

I've taken my truck here twice and I can honestly say that Josh is great!…read moreGreat customer service, fair prices and very honest! I will continue to give them my business

Great people...helpful and honest. Have had a couple vehicles repaired here after accidents and…read morehave always been happy with the service, communication and quality of repair. They keep you informed and stay on schedule. They have repaired our cars back to looking new!

I had a great experience with Grand Slam Towing! I was in an accident in June and Jerry, the owner,…read morewas so accommodating and helpful to me during a traumatic experience. He spoke to me and my sister at the scene of the accident and waited in the towing lot after he towed my car there so she and I could get my personal items out of my car. He helped get the spare tire out of the car for me and hauled it to my sister's car. In an age where people really don't care much about others, Jerry went above and beyond his duty early that morning to help us out!! Lori Fellows

Very professional and knowledgeable and fast response time .low price and very trustworthy…read more awesome people to work with.

We have had to call on them multiple times. Twice we got stuck in the ice. But we knew where our…read morecar was located. I suppose they thought the other reviewer was a prank call since they didn't know where to tell them to go. They are always polite and helpful.

Car and truck repair: Honest, super knowledgeable, dependable, quality work. Best ever for vehicle…read morerepairs and at a fair price.

Only place I will take my vehicle! I know the repairs are done correctly, I'm not being price…read moregouged or told I need repairs that aren't necessary!

Don't be in too big a hurry. Had to have engine replacement and it takes time but it's also hard to…read moreget something done when you show up to work at any old time you feel like it. Things started bad from the beginning. I'll make it brief but believe me when I tell you this bunch was a lot of headaches. Knowing my motor that I had paid him for was being delivered was a no show at 10:30 am on the day of delivery! I stood in the parking lot and watched my new motor be hauled off for redelivery because, although I had paid, the mechanic had not and driver could not leave the engine without the business owner being there to pay for it! 10:30am folks! Long story short, not very dependable to be at work, had to constantly go by just to make sure of work being done on mine to find others being shuffled in front of mine multiple times, asking for money before job is done, tells you he will take care of something and make it right but only talk, vehicle had multiple cosmetic issues that were non existent before turning it over to him, and all in all just very unprofessional. Do not recommend. My vehicle still isn't right and it's things he worked on and said he would make right. Headache from the get go. By the way, 2 months after motor was delivered before I got the vehicle back. This for a 12 to 24 hour job. Yes, it was a good price for labor but so what if you have to have someone go behind and clean up the mess?!?!

These people treated me like royalty. It's an Acura dealership, so they have ridiculous standards,…read morebut here is the thing: they do it for Mazda customers too. So you are going to get Acura service for your Mazda. Nowhere else in America will you get this level of service, it truly is legendary. I was amazed.

I will make it a very short review. They would not honor the price they had listed on their…read morewebsite and while they were going back and forth with me with texts and emails they sold the vehicle to another person.

Went by the shop on Trigg Street Abingdon late in evening to get an inspection sticker on truck…read more Owner got right to the truck and performed the inspection and was fast and friendly. I only had a debit card to pay for the inspection $20. Owner said I could pay with cash only. He said I could come back anytime to pay . I told him I had another vehicle to inspect and would be back the following morning. Return the next morning to pay with cash. Amazing that I could do this and was trusted to return. Very nice and fast service . This would not be aloud with many shops. Superb customer service .

I had a choice, and I'm glad I came to Larry & Terry's Collision. My car was in the shop earlier…read morethan expected, and turnaround time was as promised. The repairs look great. Thanks, again!

What a company! Great skills, commitment to quality, friendly relations. David Bowers, manager, is…read moreprofessional, easy to do business with and honest. They did an incredible of job fixing my car. No one can even guess what side was damaged! I checked in on my car frequently, maybe too frequently but Dave was a straight shooter, no bull. He delivered on every promise and I know that was not easy. I wish every company I had to do business with was as honest and skillful as this one is , and I mean it!