It was wonderful. Tina at the front desk was great. She helped me find a good restaurant. She…read moredeserves a raise. The room was great too. This location is being renovated but it did not affect the service at all. Pool was still open. Everything was neat and clean. Nothing but raves from me.

We stayed here over a half dozen years ago and found the lobby to be regularly a mess with clumps…read moreof dirt from the frackers staying there who would drag it in on the workboots daily. Well things have sure changed here and for the better. No more dirt and grime from the frackers who are now told to remove their filthy boots before entering, thank goodness! As a result, we had a very pleasant stay here for three nights. The staff was great and the breakfast bar was well stocked and regularly attended to. Our room was super clean and the cleaning staff was terrific. The next time we find ourselves in the area we'll definitely stay again!

Just finished another fabulous evening dining al fresco at the lakeside restaurant. Started with…read moreripe pear wrapped in Prosciutto with a light balsamic dressing, Chilean Sea Bass that melted in my mouth, crisp, fresh medley of veggies, and a wonderful dessert of angel food cake with fresh berries lightly soaked in a delicious liqueur. Outstanding meal and outstanding service! A must for foodies and real connoisseurs.

I would not recommend this hotel to my worst enemy. We paid $160 a night for a room that belonged…read morein a trailer park. It smelled like it had not been dusted since the 1950's. The sheets were stained. The bathroom, with its plastic vanity and stained bathtub, looked right out of a Hitchcock movie. Frightening.

Family owned and operated and you couldn't get a nicer family. We have stayed here a number of…read moretimes and each time we are welcomed with open arms. The property has small and large accommodations which we have stayed in both over the past few years. Very clean, and cute. The rooms are rustic in decor and very homey which always make me sad when we have to leave at the end of our stay. I highly recommend staying here. A very beautiful and peaceful part of Pennsylvania.

This past weekend, my sisters and I met at the Lodge at Keen Lake. The condo was just great for…read moreour quick weekend reunion! We enjoyed walking the wooded trails leading down to Keen Lake! Very beautiful. We spent a good couple of hours at the Wallflower - the store owned and operated by the lodge owners - WOW... to be able to impress 4 completely different personalities?? Kudos! This store is a must see and shop! Joyce and Dean were so wonderful. We hope to return - perhaps for a bigger family reunion during summertime and have the option to camp as well!

My family and I stayed here a few months ago and it was one of the worst hotel experiences we have…read morehad. I would have written this review sooner but they overcharged us by almost $300 and I was waiting for my credit card company to close the dispute. The front desk staff and management were not helpful-- at check in the desk clerk was short, seemed bored and did not tell us about any of the amenities like breakfast, etc..., and our bill was an absolute mess. We tried to straighten it out with phone calls and emails but were completely gaslighted and had to involve our credit card company. I will say parking was easy and the cleaning staff was great. My advice: look for another option.

This hotel is a strange one to review, for everything good there was something equally bad. Hotel…read morehad a nice appearance but in an area where you feel something bad is about to go down. Room was nice and large but windows are so thin you hear every vehicle drive by the heavily traveled road (including the fire station across the street.). Staff was attentive but the walls are so thin I heard the guy in the next room clear is throat. They try to be ADA accessible but the shower seat provided was so comically small that my wheelchair wife has to sit on the floor to use it, something she can't get in and out of because, well she's in a wheelchair. If you're looking for a goodnight sleep this place is way to loud for that to ever happen. If you are in a wheelchair don't expect to be able to use the shower. At least staff was nice enough to let us depart early with no penalty.

I can't figure out where all the high ratings are coming from. The only thing that I can think of…read moreis they are family members or friends of the owner. This place at best is a one star motel. The place looks like it was furnished at a Goodwill Store. The beds are well worn. The room smells like old smoke. I would recommend that anyone looking for a nice place to go to Carbondale. Definitely not worth the $80 per night.

We were in the area tending to family business for two days. Found this Motel on a booking app…read more Since we were only looking for a place to sleep we gave it a try. Room was clean and beds were surprisingly comfortable with a memory foam top. Plenty of water pressure and hot water in the shower. A few minor nuisance issues were the tv volume was low and didn't adjust and no sugar/creamer for the coffee maker. Otherwise a pleasant place to stay.

We unfortunately needed to switch hotels at the last minute due to a watermain break in Scranton…read more We were driving from Maryland for a wedding so we had to quickly find a new hotel, rebook, get to our new hotel and change clothes to head to the wedding. This hotel was so clean. Room was comfy. Our stay with short, but if we're ever in the area again, I would absolutely book this hotel.

From the moment we walked in till we checked out the next morning we were impressed! The check-in…read moreprocess was painless and the person checking us in was friendly and professional. The lobby was clean, the elevator also and our room was perfect. We liked the fact that we could login to AppleTV+ & Netflix for our tv watching time. At check-out that process also went very smoothly and the person at the counter was friendly and professional. We have nothing to say bad about our stay.

Mold in the bathroom and the HVAC units. Needs a deep clean. We woke up with chest pains the…read morelingered for a few days. Neighbors were smoking marijuana. Sheets on the bed were dirty and stained with either blood or other bodily fluids...

What a shit-hole. Used to be OK, now it's dirty, terrible mold in bath, doubt they vacuum anymore…read more Won't stay here again (and we come yearly to visit family).

No.internet or tv due to internet and no one offered money back or comp for it, I had to call front…read moredest to find out why tv wasnt working, they did not tell at check in

Minus Zero Stars. Home2 Suites by Hilton, Scranton, PA…read more914 Scranton Carbondale Highway As a Hilton Honors Diamond member, I have stayed in a lot of Hilton properties during 20 years. I used to take pride in choosing Hilton brands. Over the years, the standards have dropped fast. This location is a perfect example. Let's start with breakfast. The coffee is awful. Not "kind of weak." Not "could be better." Just bad. If I did not travel with my own coffee, I would be stuck with something I would not even serve at home. Now the bigger issue. Service and cleanliness are not what you expect when you pay a good price for a room. A clean room should stay clean. Rooms should be serviced the way they were for decades. Daily basics. Trash. Towels. Bathroom. Floors. Instead, guests get excuses. They blame short staffing. I blame supervision. If a hotel cannot meet basic standards, that is not a staffing problem. That is leadership letting problems slide. And when I hear staff blame other staff, it tells me the accountability is even worse. Even the basics have been cut down. The toilet paper is so thin you can read your iPad or a newspaper through it. pending upon what you use, it a joke. And the room does not smell clean. It smells like whatever perfume, cologne, cigarettes, they smoke, or strong cleaner the person used. That is not "fresh." That is covering up. The final straw is the visible neglect. If I can stand in the bathroom and see mold and cobwebs along the floorboards, that tells me the hotel is not being maintained and not being checked. This is not about "elite status." This is about being a paying customer and expecting the bare minimum: clean, maintained, and professionally managed. And yes, they still charge you full price on the way out. I will not be back.

Impressed. We stopped here for a quick meal and had no idea it would be so pleasant! The bar was…read moreabsolutely full but that made me a little weary. I was worried it was more of a bar experience and I was so wrong. The menu was huge! It took a long time to get through the it. The food came out and everything tasted so homemade! The dressings were homemade. The portions were huge. The beer battered fries were so good! I am really wondering about the ground hamburger in the taco salad. I don't think it was store bought. It was too fresh and flavorful. I would like to try some of their specials. The bill was like a mere $28 for dinner for two and a drink. Great place. Small hidden gem. Will be back sometime.

We made family dinner reservations for 10 persons at the Lakewood Hotel about 4 hours before the…read more6:30 pm reserved time. After ordering, it took 1 1/2 hours to get the first 3 òrders and 3 hours for the last 3 orders, two of which were sandwiches. The food was average, at best. The waitresses were apologetic and told us that they would be fired if they said anything to "the kitchen". After our last 3 meals were finished, we asked for a conversation with the owner who apparently was "the kitchen". We professed our dissatisfaction and told him that we didn't want to pay for the meals. His response was a threat to put a wheel lock on our car. The waitresses were apologetic and visibly upset with the owners callous attitude. With the help of the waitresses, we finally negotiated an offer to discard the cost of some of the meals. We left 4 1/2 hours after arriving for what was hoped to be a happy family outing. Sadly, it turned out to be a miserable experience with an owner who has little regard for customer satisfaction. This is evidenced by other Yelp reviews Iand by the fact that he offered no apology for our hours-long wait for our meaĺs. I've been in many restaurants all over the world and have never had an experience like this one. I will not return again to the Lakewood Hotel and encourage the same for those who read this review.