Before the legacy Global merged with AlaskaUSA this place was the best now it's decent…read more I had a HELOC and never once had a problem. I'd make regular payment and some would go toward the principal and interest. Once everything started to be managed by Alaska they changed the statement date ans due dates so basically now my entire payment would only go toward interest. Look at any other credit union besides this one, I ended up going with Gesa and doing a loan with them to pay off that one since they Global now is so horrible. Gesa is doing the loan right which is how Global was doing it before Alaska took over.

Opened new accounts here about 2 years ago & can say that we love it! We love the points we get…read morerewarded by using our debit cards. The tellers are always friendly and recognizes us when we co e in and the kids get their lollipop and I get a cup of coffee. Great place to bank!

Great staff- they are always friendly and helpful! I have banked with bankcda for several years.read more

I just lost my debit card at 1:30 am, the contractor for lost cards keeps disconnecting just as i…read morereach the correct department!! I doubt it's a technical issue, probably a lazy ass CSR.

Superior Banking. They never make mistakes. Account is never hacked. Always say "yes". This is the…read moreplace to put your money!

What a refreshing difference from my old bank! Warm and friendly atmosphere. The employees treat…read moreyou like your someone important, with respect. They asked questions about our financial goals and made recommendations on how to set up our accounts to maximize our return. The variety of services gives me everything I need and more. Thanks STCU!

12.16.25: I had to go inside and actually speak with a bank teller. There was no line and Brandon…read morewas the teller who assisted me. He was very nice and professional and had noticed it was my birthday recently and wished me a happy birthday week. Everything went smooth and there were no issues with my request and transaction. Brandon did an awesome job informing me of a savings account promotion they were having and even offered to have a banker contact me with more info and details.

Without a doubt the best bank I've ever used!! Cameron Arm and all the staff are absolutely…read morewonderful!! Can't say enough good things!

Great customer service, we were treated great by Lauri, thank you for such care, friendliness and…read moreservice.

Tim and his Staff of professionals reviewed our current policies and were able to provide better…read morequality of coverage at a large reduction in price when compared with our former insurance company.

This review is really for Shanann Bragg, a member of Legacy Group. She is fabulous. I…read moreinterviewed a lot of realtors and was ready to settle for the wrong person and then a friend recommended Shanann of the Legacy Group. Shanann was fabulous. We settled on a good price for my home. She gave me all the right advice and my house sold to the first buyer who looked at it for full price. This is in our current descending marketing! Buyer or selling a home is a long process and can get quite emotional at times. Shanann was a rock through the whole process and understood every fear and concern that my husband or I raised. I could not imagine a better coach, sales agent, advocate, or champion. She shepherded us through the process beautifully. Call her at 509.944.1843. You won't be disappointed.

I am pleased with my interactions with Karlee Gibson & the Legacy Group. They have a huge resource…read morepool of realtors and working professionals to complete your real estate transactions. Karlee is hardworking and professional in her real estate interactions. Anything can happen with such a huge investment & she responds quickly to any situation. If you want real estate help in Spokane, call Karlee @ the Legacy Group!

Zach was very helpful and efficient getting my vehicle refinanced with Canopy. Smooth experience…read moreand got all my questions answered!

I am remiss in not writing a review sooner. Nearly two years ago, I had the opportunity to purchase…read moresome property, but needed a loan to quickly make the purchase. Canopy provided me with multiple options for funding the purchase and we were able to quickly close on the sale. Since making the purchase, payments have been quick, easy and alway properly posted. It is always a pleasure working with member advocates and ITM agents for all my Canopy requests and transactions. Thanks Canopy for helping me achieve my dreams!

As we all know by now, all Washington Mutuals are now Chase bank. This branch is small in size…read more Saturday staff of about 4 maybe more in the back. Customer service is fair and everyone seem to be friendly.

I had a good experience coming here to switch from my old bank. Keith helped me with setting…read moreeverything up. I'm giving 5 stars for the customer service and friendly staff. I left the place happy and am glad I'm banking with chase now.