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    Mountain West Glass

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Mountain West Glass

    Auto window repair

    Auto windshield repair

    Mountain West Glass Photos

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    3 years ago

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    3.1
    (83 reviews)

    SO GREAT! My…read moredaughter's car was broken into. Smashed a rear passenger window. Called a couple of different companies - all very backed up due to recent hail damage. Spoke with Rhonda and she said if I could drop the car they would work to get it done the same day I called. Both Rhonda and the technicians worked well past the end of their normal work day to get the work done. While I understand they couldn't likely do that for everyone, I so appreciate their willingness to do that for us. Their price was the lowest of everyone I spoke with and their over the top service would bring me back there again. THANK YOU!

    I'm writing this as a witness to another customer's VERY terrible treatment by the manager of this…read moreestablishment. Today I went in for a simple rock chip repair. While I was waiting, another customer, Justin, was waiting on a replacement window on the rear passenger siden of his vehicle. The manager called Justin up to the counter and told him that they mistakenly ordered the wrong widow and explained no other place in town had it but they could get the correct widow tomorrow. For background, from what I heard in passing conversation between Justin and another customer in the waiting room, Justin is from out of town/state and is trying to get back home. Now, knowing all this, I need you to KNOW that Justin's tone and attitude was PLEASANT. Understandably, anyone would be pissed off, annoyed at the very least, but he was absolutely cool as a cucumber and simply asked if he could get a discount for the inconvenience. The manager, (older white lady, didn't catch her name) IMMEDIATELY gets an attitude with him and says "Well that's what I was going to offer you until you got an attitude". Justin was like, "whoa, I'm sorry, there was no attitude here, I'm simply asking a question because I'm trying to get home." She puts up her hand up at him and tells him that he needs to calm down. Me: *shocked Pikachu face* Me and the other gentleman in the waiting room are like, "Whoa, WTF is HER problem!?" She then escalated things further to the point where Justin is now genuinely and justifiably upset. Even then, he's not rude, he's not swearing, NOT EVEN yelling, raised his voice a little, because who wouldn't, but NOT yelling. This woman absolutely did this poor guy dirty, he did NOTHING wrong and witnessing the manager's crappy attitude, behavior and poor customer service skills was absolutely disgusting! Justin, if you see this, I'm SO sorry this happened to you, you did nothing wrong and I hope you make it home safely! To the manager at this store, you SUCK, YOU were wrong and I WILL be posting this review across every platform I'm on because YOUR behavior was appalling! 0/10 Do not recommend unless you enjoy dealing with a Karen manager who would rather escalate a situation than provide actual customer service and resolution for a screw up she caused.

    C&O Window and Door

    C&O Window and Door

    3.0
    (4 reviews)

    From start to finish I have had a wonderful experience with C&O. The staff is friendly, sales…read morerepresentatives are knowledgeable and honest and the installers showed up on time, professional and did a great job. I would highly recommend C&O for all your window and door needs.

    We had C&O replace our patio door around 2019 and were pleased with the work. Unfortunately, when…read morewe went in a few weeks ago, the salespeople were out to lunch. We left our information including measurements and were told someone would get back to us. Well, needless to say, I called today to verify why we weren't called and were told that the info was relayed to the salespeople and the excuse was, "...they've been working on a large commercial project." I said, ok, I guess we aren't important enough and that I would use someone else. Very disappointed in the overall quality of services/providers here in Pueblo. I don't know how many times I've set up appointments for estimates, given the job to the person/company and then get ghosted. Even upon reaching out two, three times to see if they're interested or not. Common courtesy is not that difficult. Just a to or text to the client to let them know so we don't waste our time waiting around. Guess I'll have to rely on Colorado Springs. UPDATE: I received a call and an apology for not getting back to us regarding a door we need. He told me they are short-staffed and was apologetic so I wanted readers to know they did finally reach out.

    Mountain West Glass - windowsinstallation - Updated August 2026

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