This review is specifically for the childcare. The girls working here are truly wonderful and I appreciate that most of them are moms. I don't even know where to begin. Dropping my 4th baby off was just as hard for me as my 1st baby! As a stay at home mom, and a homeschooling family, I am very picky about who watches my children. Walking into the gym only being 8 weeks postpartum, I was really nervous not only because it was my first gym experience, but mostly because I had a little bitty 8 week old newborn baby and I didn't want anyone to watch him other than me I let Kylah (the childcare manager) know that I was really nervous about dropping my newborn off. She was attentive and understanding with my initial concerns, but her sweet demeanor and confidence she displayed reassured me as she talked me through everything. I felt comfortable dropping them off and since then our family has been coming pretty consistently M-F since April, and now, they can't get rid of us! Other girls I can think off the top of my head that are also just so sweet with my kids are Amber, Alexis, Samantha, Christina, and I'm sure there's more. Kylah does not receive enough credit or recognition for her hard work. Her ability to manage the needs of multiple children while still giving individual attention is truly impressive. She treats them as her own. She listens to me and what I might want for my kids that day, she does her absolute best. I trust her and I appreciate how patient and attentive she is with children, no matter the situation. She handles challenging situations with grace and professionalism, always putting the children's needs first. She consistently goes above and beyond, and I know my kids are in good hands with her. read more

I can't place my membership on hold over the phone? I am out of state and a conversation with the corporate office cannot do anything to help? Also nice job dealing with covid - trainings we canceled but you still charged. Class act my friends. read more

I have mix feelings about this gym. The Good Plenty of classes to choose from Enough machines Plenty of Parking at Arrowhead Good location and accessible The Bad High price but it's good for those that use the sitter service, showers, lockers, towels, sauna. I wish those like me that do not use the sitter service would get a discount even if we don't use the sauna and showers. The yoga instructors here do not demonstrate the poses. Except two of them Alice and Glenn are very good. Alonso is new in this location but seems ok so far. The rest not good and not friendly. I been in class in November 28 where half of the people walk out the class with Michelle Tani. Customer service: Meh ... December 20.2023. I arrived to a yoga class 6 minutes late and there was no one in the room. I went and asked the front desk and the guy had no information or update and said " they don't give us any information. I don't know what to tell you". And ok whatever but then the instructor should send a message to those who booked the class. read more

Mountainside Fitness Arrowhead - 6 of 11 people walked out this class. I was gonna be number 7. - Trainers Near Me - Glendale, Arizona

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I have been with Mountainside fitness for 3 years now working only with trainers. My trainer Sebastian is attentive to my goals, coaches where he sees I need improvement and provides a balanced work out plan so that all areas needing development are addressed. I would highly recommend Sebastian if you are looking for a trainer. He's welcoming, thoughtful and engaging and will make you feel very at ease read more

My cousin goes to this gym and told me about it so I decided to use the 5 day free trial when I was visited him from out of town. Once I arrived at the gym and showed them I was using the pass they said I couldn't use it until I talked to a sales person. Once I sat down with the sales woman she said I couldn't use the pass unless I provided proof of residency and I explained that I was visiting from out of town. She basically said tough luck and said that I could use the facility for the day even though I had signed up for the free pass they offer on the website. I felt extremely put off from this experience and would never come to back to this extremely expensive and overcrowded gym. read more

Morgan Allen is my personal trainer at Mountainside Fitness Arrowhead. She has a Masters degree in Sports Conditioning and Performance and it shows! She's been my personal trainer for almost 4 years. Not only have I lost weight and maintained my ideal weight, I have gotten stronger and more fit than I have ever been before. She is always increasing the intensity of our exercises so I can continue to improve and increase my strength and overall fitness. We hardly ever do the same exercise twice, so my sessions are never boring. She is very creative with both the machines there and the free weights and other equipment. If I want to focus on a particular muscle group, she will tailor our sessions to focus on that. I am so pleased to have found Morgan and I always look forward to our sessions. Thanks Morgan! On a separate note about the mountainside fitness arrowhead facility, the air conditioning is never up to par and needs a serious assessment and should be subsequently repaired. We're paying enough to cover adequate air conditioning, yet it's sub par. Perhaps visit other Mountainside facilities which are up to par and ask them how they do it? read more

From the sign up process to the personal trainer interaction this is a great club. It's clean, logical, offers many classes, great equipment, I highly recommend this club read more

A fantastic place to work out, they've got free weights and dumbbells and weight machines and anything you can imagine to facilitate your path to greatness. They've also got a fantastic yoga room and a cycle class that have me shaking my head. A great workout. They've even got an indoor basketball court and there's usually always a game going on in there that you can get into. This place looks like it's brand new, the staff is always available and more than gracious. This is a good place. read more

Thank you to the whole staff that do their absolute best to make this gym awesome. My only 3 complaints: 1. Use of camera phones in the lockers. 2. Use of super nasty outdoors sneakers inside the steam and sauna rooms. Kind of defeats the purpose. Guys, it's gross. Stop doing it. 3. My wife said their Zumba instructor was out of shape, and made the guests instruct the class, which made her and a few others leave. I agree, if we are paying for membership, we hope that your instructors are the ones actually doing the instructing. Other than that, I love this gym. read more

Mountainside Fitness Arrowhead - Love their smoothie choices. - Trainers Near Me - Glendale, Arizona

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Love Mountainside. Easily the best gym I've been a part of! I never have to wait for equipment and everything is always in great condition.

Great gym great services great vibes workers are very nice equipment is very clean and good read more

Mountainside Fitness Arrowhead - Trainers Near Me - Glendale, Arizona

Great experience. Friendly staff. Good equipment. Hours work always get a good workout in.

I have been a member for years! This gym is superior to all of the other gyms I have visited in the valley with its cleanliness & commitment to keeping the facility in excellent condition! The trainers are amazing, the staff are friendly & professional! There is a welcoming environment atmosphere for everyone! I highly recommend this excellent gym! read more

Mountainside Fitness Arrowhead - Trainers Near Me - Glendale, Arizona

We pay a lot of money for our memberships and have been long standing loyal members to this gym. Tonight was a very crucial football game that will decide whom goes to the Super Bowl, we kindly asked for the game to be turned on to just one of the very many televisions in this facility. The young man at the counter was unsure if he was aloud to turn the channel so I asked him to ask his manager. He called his manager whom told him no he cannot turn on the game. We are very dissatisfied and disappointed with the lack of willingness to do something so simple for a customer. Please people, we should all be going above and beyond for our customers no matter what all day every day. Please change allowing your employees to use the televisions, and by the way any sports game this crucial should be playing on one of your 27 televisions! Thanks! read more

Been going here now for over 2 years and will never leave! Great staff and clean bathrooms

Great gym, just inconvenient location for us. The amenities are solid. The gym is clean and they maintenance equipment as quickly as possible- yes there are still supply chain issues with gym parts and they have to get the manufacturer parts for liability reasons. Sign up was easy and so was canceling. We could only make it on the weekends due to traffic. The equipment is well spaced. The employees are friendly and accommodating. I can't speak to classes or kids club, but it's a solid gym at a reasonable price for what you're getting. If they open one closer to Stonehaven we'll be the first to signup! read more

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Great place all around gym Plenty of classes and a great variety of classes.Also they have cold plunge and sauna. I have used the personal training and the prices where the most competitive I have found. The price for membership is very reasonable and I recommend this fitness center to anyone read more

This is a great gym! Everything is so clean & well-maintained. The staff is so friendly and always willingly to help. The locker rooms are large, typically kept clean, stocked with clean towels, and include showers, steam room, & sauna. The gym has a huge floor of various weightlifting equipment, punching bag, turf slab, CrossFit cages, & a basketball court. Tons of workout classes are held throughout the day from 5AM-6PM ranging from cycling, yoga, Zumba, and so much more which you can reservation through the mountainside app! I would highly recommend getting a mountainside membership. It doesn't cost much, you get a lot of benefits, & there are a lot of locations throughout the valley! read more

I've been going here for a while, and it's gone downhill. The lockers are always filthy, towels are never available in the evenings, barely any towels to use. and the equipment is dirty with missing weight markers that the gym obviously doesn't care nor they even take the time to check all the equipment. The staff barely greets anyone--they're usually chatting with friends at the front. They will say have a nice workout to people that go in before me and when I check in, nothing. Really rude to be honest.. at least acknowledge me. Also, how are you going to have a gym so dirty and so nasty. The towels whenever they are available smells awful. Please please use more soap. I don't believe it is cleaned at all on a daily basis. Soap dispenser is always empty for at least 2-3 sinks in the bathrooms. Not worth the $50 a month. I've seen gas stations bathrooms cleaner than this gym. Going to cancel my membership. read more

Great Gym would recommend this to all my family and friends staff is friendly facility is clean they have a steam room and sauna great place to work out! read more

Clean, towel service, wet/dry sauna, kid-sitting services, massage chairs, and that's all the extras. All provided at a reasonable fee. They have a great variety of classes from tabata, spin, Zumba, old school aerobics to TRX group training sessions. It's all included in your fees. Great equipment, lots of free weights, a CrossFit like free open area, and a green belt. Although it can be busy at peak hours, most patrons are courteous and the guys give you space without creeping you out. You know, side eyes while you squat are expected, but I don't want blatant stalker stares while I'm trying to get an honest workout in. Don't have to worry about that here. Side note* I've experienced this more than a few times at various EOS's, enough to make me stop my workout and leave. Best class teachers Stephanie! Yusselly! Vanessa! And Tim! They'll kick your butt, but you'll come back wanting more read more

I have been coming here for about 2 months now and it has honestly been a rollercoaster of an experience. Signing up was fairly easy, however apparently to use guest passes you have to sit there for 20 minutes filling out a bunch of forms while they badger your guests repeatedly to sign up. One of my "guests" went online and signed up for the 5-day free pass and when we got there, the member service girl asked if they were interested in signing up today, which they responded with "we're just checking it out today" and she told them they can't use the 5-day pass unless they plan to sign up. Well, with this horrible first impression I can't even convince them to come back to the gym with me as guests, let alone sign up. My friend and I signed up for our memberships together and wanted to inquire about personal training sessions. The girl we were supposed to do our personal training with was also the girl who worked at member services. I got an email saying my friend and I were scheduled for different times (we were supposed to do a group session at the same time) and it had another persons name down as the trainer. So I called the gym to see why it had his name instead of the girl we were supposed to train with, and I was told the girl we originally talked to, isn't even a personal trainer. A week later, we show up for our training session early to get in a pre-workout and the girl comes up to us and says she accidentally booked us for a day she was unavailable. So I explained to her the situation and how I called and they told me she wasn't a trainer, and she seemed just as confused as my friend and I. Not to mention, instead of shooting us a text or call to tell us our training was cancelled, she waited until she saw us at the gym to come and tell us. This made us both feel like our time and money isn't really being valued at this gym. We rescheduled the personal training session and when we showed up, I got a text (at least this time there was a message) saying she was running late. She showed up almost 20 minutes late. Again, no regard for our time and money. Since then we have been laying low and just enjoying our workouts but we recently decided to sign up for a Zumba class with Vanessa. Being that it was our first time, we didn't really know what to expect but it definitely wasn't that! The instructor walked in 5 minutes late and immediately started BLARING music, didn't introduce herself AT ALL, and literally yelled "time for a warm up" and that was it. Everyone around us seemed to know exactly what to do so I'm not sure if this specific class just wasn't beginner friendly or if it was just the instructor who wasn't great at teaching. A week before, we did a yin yoga class with Alice and absolutely adored her and loved the class. She explained everything thoroughly and it was very beginner friendly and much more welcoming than the Zumba class. Also, I completely agree with the people saying it looks nice at first glance but you can tell the equipment isn't being cleaned. There's been several times that we have tried to use a machine and it was dirty and literally felt grimy. While using the leg press, one of the rubber handles literally came off right in the middle of my set. It really is unfortunate because I choose to drive out of my way to this location instead of the one closest to me, because I have heard it was worth it. Now I am going to start attending a different location and hopefully it'll be better. read more

Amazing gym! Not too busy most days. The front desk workers are always so kind and welcoming!

I have had many gym memberships over the years, but Mountainside Fitness has always been one of my favorites. From the friendly staff to the very clean and well-kept gym equipment/bathrooms/etc, this is always a very pleasant experience! The various amenities you gain access to are also better than many offer. Definitely recommend! read more

.Great staff and gym as well ! Kids area also has great workers from my experience. Definitely recommend

Great place to pump! Appreciate the hard work and help everyone has around. Great gym to come to

I've been to so many gyms in different state and this is by far my absolute favorite. The people who work here are so fun and supportive! my son loves the childcare here. 10/10 experience. read more

We love mountain side fitness. It's an incredible gym with great childcare area that throws amazing events throughout the year. Highly recommend anyone looking for a new gym! read more

Love this gym. Staff are friendly at the door; Kids club is on point for my 3 & 8 year olds. Dry and Wet sauna is amazing. I've been using a personal trainer called Emmanuel since January and my results are amazing. He has brought me along so much, Top man. I highly recommend him and his boss Heath at personal training to get you motivated and into shape. read more

As previously mentioned by Ana R., the general manager Kalie Baker is a racist and Mountainside fitness should not tolerate such discriminatory behavior from an employee that is supposed to exceed customer satisfaction. She clearly hates Latinas and wants to belittle and stereotype us. I had an incident that occurred this morning at this location. As a new customer and a Hispanic woman, I was dismayed and distressed by the unprofessional and discriminatory behavior exhibited by the general manager after I brought up an incident of my child getting bullied/hit by another child. This child being her own daughter. I simply wanted to see if she was able to see camera footage, expressing concern about the safety of my child since her daughter had thrown a hard toy at my child's back and hurt her. Instead of receiving a professional and empathetic response, I was met with hostility. The manager not only dismissed my valid concerns but also threatened to have me escorted out (with my 4 small children) by the male in the front desk and, alarmingly, suggested that the police might be called. When I proceeded to tell her to call the police so that I could press charges and have the cameras looked over, she backed down. This reaction was not only unwarranted but also racially charged and deeply offensive. She even suggested that I don't speak English because "my voicemail is in Spanish" which is a complete and utter lie and even so, what does my native language have to do with anything? Just like with Ana, she proceeded to encourage me to cancel my membership and followed me until I did so. This type of behavior toward minorities should not be tolerated!!!!! I am appalled by her behavior and corporate needs to do something to rectify this because clearly she likes to intimidate people with her position of power as a "general manager" at a gym. read more

Good gym, friendly people. Not too busy before the sun comes up. Clean and well-being maintained equipment.

Amazing facility! Super clean, staff is friendly, up to date equipment. Would reccomend!

Been going here since it opened. Have always enjoyed the classes especially flow and yin yoga.

I love the smoothies here! A great treat to have after any work out. Customer Service is on point.

good machine variety w lots of space to move around. easily accessible , 10/10 location

Great gym, affordable and has everything you'd need. Staffs great too. Facility is very clean and organized

Lots of variety in classes! Love that they have so many locations around the Valley. I do wish the massage chairs would be functional more often, though. read more

An Act of DISCRIMINATION really happened to me today as a regular member at this location, when I invited my son to be my guest for the day (I was even considering signing him up a month!). In other opportunities, I wasn't obligated to pay Just for One time pass. But Kalie Baker, who was in front, wanted to put above her Authority and arbitrary decision today by denying the passing day to my son at the gym, if he would not pay the fee demanded by her. Hold on, it's not about money... We have been a loyal customer for over 2 years, me and my husband, and money it's not a matter here, it was her attitude and her arrogant manner of talking us, her tone.... that didn't make us feel welcome, or to me part of the gym. In another opportunities I passed before with other guests, and No one in front stopped my guest for such a requirement as paying a fee, until today with Kalie. Like I said, to pay $10 dollars fee was Not so much the deal. But later my husband tried to talk to her and also he wanted to consider our subscription at the gym. So, instead of being professional, she over escalate the situation by kicking out to my husband and banning me of continuing being a member. Excuse me?? As a latina mother I found this a lot insulting and discriminatory. This never ever happened to me. Even when I even mentioned to her that may be I should consider my subscription at Mountain Fitness, she simply responded "it's ok", and she kept working on her Things. So Kalie is the type of worker that prefer to hold her embolden position in the front, rather than conserve loyal customers and lose business than provide a good customer service. Shame on you as Manager!! By the way, this location has an F as accredited business with the BBB. Come on, it's not a secret that at other gyms, they offer free one-day passes for guests. I'm really disappointed of this location and its staff, also, I got a bad taste of continue being a member of a place that will charge fees to my guests. So some guests can pass others no? Anyway, Thanks Kalie, you saved me good money by me signing up already to another gym! Adiós. read more

great workout place with a great basketball court for sure recommend great place good people and great workout machines to use

This gym has a good assortment of weightlifting machines and cardio machines. But, in the past I've continually watched their massage therapist, Maryanne, vent her frustrations out on members of this gym who refuse her massager services (including me). It's very rude. I'm not so sure this gym is the best situation for me. read more