*This review is for Adult Medicine*…read more Drove my mom to SW Medical today, 4/10/2026, for blood work and a doctor appointment. My Mom has to use her double wide manual wheelchair for appointments instead of her electric wheelchair because RTC Paratransit doesn't pick up in my neighborhood (she lives with me). The manual chair is so wide that she has to stand up and use her walker to get through the doors to the exam rooms, I have to fold the chair to get it through the door, and then, once we're through the door, I open the chair so she can sit back down. It really wears her out. By the time we got upstairs to Adult Medicine for her doctor appointment, she was completely pooped. The nurse who called her back, got two other nurses to assist us getting from the waiting room to the back. After the appointment, there were literally like 5 people- nurses and doctors- who came to assist my Mom out of the room. Two nurses then escorted us to the service elevator and out the ambulance entrance so Mom wouldn't have to stand up again to get back into the main lobby. They also pushed her to the car and helped her get in the car. I just want to commend the staff in the Adult Medicine department. You made my Mom's day. She said she felt like she was getting the VIP treatment. These days, that kind of customer service in medical establishments is rare. Thank you and may God bless you all!

Not even deserving of one star. Dr. Maligaya with OB/GYN is horrible. Very rude, very…read moreunprofessional, very passive aggressive. I had a C-section for my first baby on the 24th and was told by my delivering doctor that I would need to be seen by an MD within the same week to have my bandage removed and incision looked at. My primary OB office (Sienna) didn't have any appointments available with any of the MDs so I had to go to this grand montecito location. This location is a 40 minute drive for me mind you. After being taken to the exam room and talking with the nurse, we overheard the nurse and Dr. Maligaya questioning why I was in office and saying that I am being seen way too early. She didn't even want to see me and had the nurse come in to tell me that I shouldn't be seen for another 2 weeks and to turn me away. I informed her that I was told by my delivering doctor that I needed to be seen by an MD the same week and I was just following instruction. I was also attached to a battery powered suction device underneath my bandage that only had a 5 day battery life. The nurse leaves the room and Dr. Maligaya walks in, again, questioning why I was there in the first place. I told her as I told the nurse that I was just following the direction of my delivering doctor and my incision needs to be checked and the suction device needs to be removed. After going back and forth for a bit, she smacked the exam bed and said "well let's go, let's remove it then". My husband had to step in and tell her that we are just going to leave because she clearly was very rude, wasn't listening to me or believing me about the instructions I was following from my delivering doctor, and made me feel like she didn't know what she was doing. I drove the 40 minutes to this location 4 days after my C-section, in pain, with a newborn just to be treated like this. Never going to this location or seeing this doctor again.

Remove your Forman Martha or Mary at the Durango facility…read more De Wetzel is great, his assistant is great. Bepi is the receptionist was great. But it's up to you what you do with this poor manager Martha does not have any compassion for clients. And her nastiness was beyond the pale. So I left and she was horrible. And I will be tellling others do not go to intermountain. Maybe the person who hired her must be fired also. Because it hard to believe they don't know know why the staff feels about her. Ron 973-652-8876

I got reminders to make sure to be there at 1.15 for my appointment, to complete my paperwork, etc…read moreetc. So I did. I got there in time, paperwork completed in the app,... Reception was very surprised to see me there. No words to me, but it was pretty clear they had no idea about my appointment. At some point someone asked me if I was there for labs. No, I'm here to see the doctor about my labs. We made this appointment weeks ago. I get a tablet to complete the same stuff I did in the app. I return the tablet and sit down, only to get a text that a new appointment has been made for me in 1 hour 20 minutes. Ok, shit happens, the decent thing to do is to apologize to me and say they are doing their best, but they just hope I don't notice. It's been an hour now....

Dr. Ky is AMAZING!!! He is so good with my kids, especially my 6 month baby girl. I go to his…read moreSummerlin location. The office is a little far but it is so worth the drive. The staff is super friendly and helpful. The waiting room is a little small and it's always full but that's because his patient care is worth tye wait.. Thanks Dr. Ky.. The world could use more pediatrician like you..

Dr. Ky is the best pediatrician in the valley! He's so busy that he isn't accepting new patients…read more Not only is his training great but he is very caring and patient. We never feel rushed and he answers all of our questions. As a first time mom he definitely puts me at ease. I love the fact that all their locations have a separate sick and non-sick waiting area!

Dr. Rodriguez is a very detail with patients concerns. I am glad I choose her as my Primary care…read morephysician. The office staff is very professional caring and kind. I will recommended to all my family and friends. I cannot believe still healthcare providers with such an dedication for their patient. one hundred percent recommended.

Nurse Practitioner Magdalena is great with patients and was focus on getting me better. She will go…read moreto your house as a House call in which I think is great for the patients specially if is an old patient and very sick. She referred me to the doctors I needed to go to within 1 day. Magdalena listened to what I had to say and took her time to do a check up from head to toe. She is also a Spanish speaking. I wish all doctors were like her to listening to one has to say instead of making the patient wait 2-3 hours them come into the room for 5 minute. I am very happy with Magdalena and I will recommend her to all my family and friends.

Dr. Rafferty is the best pediatrician my children have seen to date. He has called personally with…read moreany concerning results and has always taken any medical concerns seriously. The entire staff is kind and helpful, and the offices are always clean. They have 2 separate entrances and waiting rooms for sick visits vs well visits which is so nice.

Great new location, closer to home…read more Great customer service from the front desk. Inside was well maintained for cleanliness. Dr. Rafferty is an exceptional physician who prioritizes building trust with his young patients and providing necessary care. His presence alone afforded our entire family a sense of comfort, knowing they would receive required care. I highly recommend Dr. Rafferty if your looking for a pediatrician.

Such an amazing team that works here. Fast, accommodating, and friendly. Dr Owen is amazing. Great…read morecare, family oriented, truly a great experience. You're treated like a friend and a patient, not just a number. Highly recommend

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

My Experience Thus Far Has Been Beyond Amazing…read more -Friendly -Clean environment -very Professional -Hardworking -passionate - my experience has been truly a Blessing and I so greatly appreciate Every moment and second with Dr. Harter and His Amazing Team.

He delivered 2/3 kids and I could not have asked for a better experience. I wish I would've have…read moreknown about him for my first as my experience was pretty traumatizing. My births with Dr Harter were like night and day compared to my first. I would recommend him over and over.

Dr. Perez-Tselikis aka Dr. Perez or Dr. Jackie Perez has been my children's pediatrician since…read moretheir birth. After my son turned a year old, she had him checked through a simple blood test for Fragile X Syndrome (long story), in which he was diagnosed after results coming back positive! I can bet most pediatrician In THE NATION don't even know or the very least think of Fragile X Syndrome! I bet if I had another doctor, they would have probably just given my son the general "Autism Spectrum Disorder" (ASD) diagnosis, which many if not most often do, and would go as far as to say, some, if not a good deal, may actually have Fragile X Syndrome (FXS), which is, actually the number one genetic cause of Autism, or even something else, but had never had the adequate medical guidance to be checked! Dr. Perez caught this at one year of age, helping me start a regimen of therapies and not losing precious time! She always answers our questions and concerns, and is patient with us. At times she might be quick with her prognosis, but it's only due to 30+ years of experience in the practice, and has seen just about everything. Plus, if we have any concerns or doubts, she is flexible and pro active in covering any needed bases. As a mother, I worry, and Dr. Perez is always there to make sure my children are healthy and doing well, or if any modifications need to be made, or if they're sick, quickly get a plan of action going to get them better as soon as possible. We've been with her for well over a decade, so I think I can speak candidly regarding her review. Additionally, her nurses are wonderful, and the staff is helpful, friendly and kind. Yes, during peek seasons, predominantly winter, there might be a bit of a hold on the phone to schedule an appointment, and likewise have a bit longer wait in the waiting room, but during those times, it's something to be expected not just at Desert Valley Pediatrics, but clinics (adults too) in general. However, I usually can schedule an appointment on the phone in less than 10 minutes, and our wait times don't usually exceed anything more than 10-15 minutes, it just all depends on the day and the demand- good doctors might run late because they actually care and take the necessary time with each patient- good doctors are worth the wait, and Dr. Perez is worth the visit. The facilities at each of the three locations I've been to are separated by well and sick waiting rooms, which is nice, but then you get called to the back and at times have to pass by other patients, so nothing, of course, is 100% separated. The murals throughout each clinic are beautifully painted and create a nice distraction for some, however some of the rooms are in need of a deep clean (walls, baseboards, etc. - things not quickly noted on a daily basis), but overall are generally clean and well maintained. Overall, I strongly recommend Dr. Perez and Desert Valley Pediatrics, who have other good physicians worth looking into, especially when/if Dr. Perez is away and you need a back up doctor. ;) Hope this helps. :)

Dr Perez is AWESOME!!!! She helped us with our son's ADHD and helped us understand it and what was…read moregoing on. I would give her 10 stars of it was allowed. The only down side is her office at Desert Valley Peds, sometimes it's a roll of the dice on the waiting times. Sometimes it 30 mins sometimes it 1 1/2 hours. Busy like any other peds office. But staff is always nice and friendly.

I can't say enough how much I love Dr. Bacala. She delivered both of my sons, and from start to…read morefinish she was incredibly caring, attentive, and truly present through every step of the process. She has a way of making you feel seen, heard, and completely supported during such an important time. This may be TMI to some, but it was beautifully life-changing for me, when I gave birth to both of my sons, she allowed me to reach down, grab them, and bring them up to my chest myself. It was the most amazing, heartfelt moment I will never forget. With my last baby, she had told me she might be on call, and I was so worried because I wanted only her to deliver my baby. Somehow, she made it happen. I truly believe my son waited for her, the second she walked into the room, it was go time! Her dedication and genuine care for her patients goes far beyond the medical side, she cared for me and my family in a way that I will forever be grateful for. She and her team are truly the best.

Moving from California to Nevada, I was very nervous about giving birth in a new state. After doing…read morea lot of research, I came across this office and decided to give it a try. The first doctor I saw was Dr. McLemore, he is very respectful, calm, and has great bedside manners. Although I was initially nervous about seeing multiple doctors instead of sticking with just one, I'm actually very glad I did because it allowed me to get to know several of them. I can honestly say that every doctor I encountered was amazing, compassionate, and supportive. Dr. Agosto was incredibly sweet and had such a fun, uplifting personality. Dr. Moody was also very kind, compassionate, and patient. When my baby showed signs of distress, she immediately took action and made the decision to induce me. I truly felt seen and heard by her, which meant so much during such a vulnerable time. Dr. Kasar delivered my baby, and she is absolutely amazing. She is calm, understanding, compassionate, and soft-spoken. It's clear that she genuinely cares about her patients and the quality of care she provides. Erika at checkout was wonderful, she communicated clearly while helping me navigate my disability process and consistently provided great customer service during checkout. I did experience a small issue during one visit when I was running about 15 minutes late. I called ahead and was told it was okay to still come in. However, when I arrived, the woman at the front desk on the right was a bit standoffish. I explained that I had called ahead and that I was dealing with pelvic pain and walked as fast as I could, but there was no compassion shown. I did file a complaint with Liz, who was very understanding and apologized for the interaction. Liz was also extremely on top of my disability forms, kept me informed throughout the process, and was overall very helpful. Thank you, Liz, for all your support. Overall, my experience at this office was great. I would absolutely recommend this practice 10/10 and I'm very grateful for the care I received from the doctors and staff.