Not a super fan of Swatch by any means but I happened to stop by while the family was still…read moreshopping around Woodbury. I walked in with my son and he came across Swatch watches for children. They had a few so we decided to pickup a Disney one, I think the name of the cartoon is Jake the pirate. Too bad they didn't have Mickey. My son is only 3 but he really likes this watch and it's a great way to start teaching him the time and numbers. Also, Swatch watches include lifetime warranty for battery replacement with or without your receipt.

Very congenial service. They did two small jobs for us: reshaping my husband's wedding ring and…read moreenlarging mine. For the first job, I watched him work, very carefully and thoroughly, and then clean and buff the ring. For the second, it could not be done as I waited. It was ready in time; a perfect job. Both jobs were done well and were reasonably priced.

I have been buying from Joint2Jewelers for the past two years. Their customer service is wonderful,…read moreas is the quality of their merchandise. I find both negative reviews very hard to believe as I have had nothing but excellent professional experiences with Randy, Rachel and their mom. Their live show on Saturdays is such fun and I rarely miss it. I appreciate that reviews are written by one person (as is mine), but I hope you don't miss an opportunity to patronize this lovely store in Montgomery, NY (or join the live show every Saturday on FB and Instagram 5pm) so you can see for yourself what wonderful local jewelers are in our area.

I wish I could give zero stars. I've never been more disrespected by a business in my entire life…read more I walked in because I was curious about getting a family heirloom cleaned and restored and the old lady sitting there grabbed it out of my hand, looked at it and told me it was worthless and to throw it away. I honestly couldn't believe she had the audacity to say that to a potential customer. Never come here, awful people.

Jeff and his staff are absolutely amazing. My now fiance and I stopped into his shop a few months…read moreago to look at rings. We had brought an engagement ring and diamond earrings that my father had given to my mother. My father passed away when I was very little so it was very sentimental for me to have their diamonds as a part of my future engagement ring. When I asked Jeff if he could incorporate them, he and his wife assured me that they would have no problem at all. I entrusted him with those pieces and he created a ring far beyond my wildest dreams. It is so beautiful. I am so thankful he was able to create something so gorgeous and also meaningful for me. I would never trust anyone else with such prized pieces. Thank you to Jeff Cowan. It really is perfect.

The man there was informative and knew what he was doing and treated me well. Would recommend them…read moreto a friend.

My son bought me a gorgeous new watch and I needed to have it fitted for my wrist. I never really…read morewent to a jewelry store that was local before, I'm embarrassed to say, but I looked up a jewelry store in Peekskill and found this one. So I stopped by, they took me in immediately and adjusted my watch perfectly. Expert craftsmanship and a very reasonable price so, I will definitely be back! Highly recommend.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

Perhaps John is on vacation, sick, or even retired. I purchased a vintage watch from John in 2006…read more I've since had it serviced at the original manufacturer; however, it needs servicing again. Unfortunately, despite 3 emails to John, I've heard nothing back. 3 emails, including earlier correspondence between us, and John appears to have washed his hands clean of a product he sold. John may have some good ratings, however, remember "buyer beware!!!"

I have sent John several vintage watches for service and repair over the years. He is a wealth of…read moreknowledge and has always done a great job for me. He works quickly and does a great job keeping me updated on progress. In one case one of the watches wasn't quite right when I got it back and John honored his warranty by taking it back and quickly fixing the issue and getting it back to me. It and all the other watches he has serviced for me now look and run perfectly. I would highly recommend John to anyone looking for help with a watch.

Hands down the best Kay Jewelers! The team is always super helpful especially Cindy & Serafina…read more Everyone always greets you with a smile. Cindy also posts these awesome videos and photos on Instagram keeping everyone updated on sales and different jewelry pieces. Thanks Team Woodbury for always providing phenomenal customer service! Be sure to follow Cindy on IG: @Cindyatwoodbury

I bought earrings in Kay Jewelers in Woodbury commons, wore them once and one fell out of my ear…read more Went to Kay and was told there was nothing they could do. Obviously the latch was broken when I bought them. Never going there again they don't stand by their products.

Love Molino Jewelers for my jewelry needs. The team is talented and has a great selection of…read morebeautiful items. Polina is always helpful and goes out of her way to ensure you're getting what you want. My engagement ring if gorgeous and so unique. I have received so many compliments on it. Recently went back to Molinos for my wedding band and am so excited wear it come September! I wouldn't go anywhere else for quality jewelry.

Went it to possibly sell my 3 gold watches . Got retail estimates of about $3500-4000 for the 3 …read more After looking at the watches they offered me $300 for all. Not even 10c on a dollar. Avoid this place at all cost.

Cyrus jewelers is a family owned business who has been around for as long as I can remember. All…read morestaffs that are working there are all friendly and will do their best to help you out in any way that they can. Highly recommend.

Unfortunately my right hand swelled and had to have my right finger which had a long time gold ring…read morecut asap. I called them in morning and was told to come in anytime. Went in and they took care of me immediately. The staff was gracious and the jeweler took less than what seem like 2 minutes. Their service is excellent. Left the ring to have it resized at a later date. They will be my jeweler from now on. Thank you. Lydia Negron