Amazing service and great communications.... This is the second time I had him service my watch and…read moreI've recommended him to my son ....as fair and honest...highly recommend...thanks

My 40 year old Rolex looks and run like new....did John replace it with a new one from Switzerland!read more

I had an issue with a bracelet length and had to get a couple links put in/moved and Mark the sales…read moreprofessional here was incredibly helpful and Gary the head jeweler came out and just took care of it all immediately. 100% I'll be back for jewelry and watches. of my repairs will come here.

A Wonderful Experience: Not only does this jewelry store…read morehave absolutely gorgeous high end watches and jewelry, the service there is very friendly and helpful. I was just there and I especially appreciated the service from Mark although I could tell all were knowledgeable plus down to earth so you don't need to be intimidated or uncertain in this beautiful jewel of a store.

did you know that Fossil designs Michael Kors smart watches? i didnt either until i purchased my…read moresmart watch as a birthday gift for self, right before my trip to France. i really like that it was my phone on my wrist and i could utilize maps from it as well instead of having my device out, whereas tourists could become victim of theft. at the time it wasn't well known to have a smart watch. my intentions were to wear on special occasions, but this time piece is like no other, you will definitely want to wear it daily. it definitely gets attention.

Fantastic! Such sweet staff taking all the time in the world to help out indecisive customers like…read moreme :) Logical thinkers who talk you into good decisions. GREAT variety - Michael Kors here too AND at outlet pricing?! Wish these girls worked at the Brandon store! I'll definitely be back! Oh and prices might help.... I got the Michael Kors rose gold/tortoise chain link watch for $115 (usually $200+) and a Fossil tortoise and gold watch for $70 (usually $135 I think?). Great deals!!

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

I can't say enough good things about the employees of Bartlett Jewelers. I stopped in with a watch…read morethat had a broken link, and instead of rushing me through, Maria and Oleg took the time to carefully add the link and then made sure everything worked perfectly before handing it back to me. What really stood out was their kindness and generosity with their time. It was clear that customer service was their top priority, not just making a quick sale. I never felt rushed, and they genuinely wanted to be sure I was happy and comfortable with the result. Experiences like this are rare these days. If you're looking for a jewelry store where you're treated with care, respect, and professionalism, this is the place to go. Highly recommend!

Offer fair, realistic assessments, very knowledgeable, no pressure, honest appraisals, excellent…read moreservice.

If you ever need your key fob battery changed, get it here! You get a lifetime warranty. And the…read moreprocess is so easy. You come in, they open the fob, see it was there's, swap them out and you're on your way. Cannot recommend them enough. Good prices and great deal with the lifetime warranty!

Awesome experience!…read more Great customer service on the phone and even better in person! Don is a true asset to the company. Their prices are very reasonable as well. I highly recommend this business!

I went into this store today with a few loose stones I had received in the mail, looking to…read morepossibly get them set. The owner was super helpful in identifying which were real, and also looking at a pair of cufflinks I had that I thought were likely glass (they were). They have a huge number of reasonably priced stunning pieces, definitely worth coming in if you're looking for something unique but not Tiffany's expensive. Waiting on a quote for my work, but even if I don't use this shop they are definitely top rate.

Nice small owned jewelry store. They are very friendly and helpful. I trust the employees. I…read morehave taken multiple watches in for repair and they have gotten them working again

I can't say enough about this store. Plenty of options and all different price ranges. Julie was so…read morepatient and helpful with my purchase. One of the best outlet stores for handbags in my opinion

I was just at the at the outlets in Florida trying to return or exchange actually a bag that my…read moredaughter bought me for Christmas it was just too big for me and I was just looking for something smaller. I didn't want the money back? I just wanted to exchange it for something help me told me that without knowing where the bag was actually purchased which she does not live in Florida that they can't return the item or exchange the item. It had all the original tags all the original paperwork in it, but of course have a receipt because it was a gift. Shame on you, Burke for not trying to accommodate your customers and the sales lady that was there this morning. I will let everybody I know understand the lack of customer service, especially at this store.