As a first time homebuyer my partner and I were uncertain of a lot of things and had a million…read morequestions. Jose was quick, patient and polite in all of our interactions which says a lot about his character and work ethic. He answers you morning-night via phone,text,email whatever you need. He is flexible with his time and caters to your busy schedule. Jose is also transparent in everything that he does so there are no surprises and that's an important quality to have in order to build trust. We would definitely work with Jose again and recommend him to our network.

José and Lisa made this easy for me. They were communicative, responsive, and highly organized. I…read morewas interested in the best product and needed help navigating the purchase of new property. Plenty of lenders were competing for my business, but at the end of the day I needed to know that my loan was going to close on time. I brought a cashier's check to closing after the team explained common pitfalls of wire fraud. Working with José was a success, and I look forward to our annual reviews!

We would definitely recommend Melanie and her team to help you find your perfect house. We had an…read morealmost a year-long, arduous and sometimes stressful, house search during this continuing pandemic. But  Melanie and Bryan kept us on our toes, with their bright smiles and perseverance. Now that we have our own house, we are so grateful for their patience and are thankful to have had Melanie and her team on our side to guide us through. For a detailed review please see below... We selected Melanie based on her stellar online reviews and our initial conversation with her. As we started visiting properties we very quickly realized that we were actually getting a 2-person team. Melanie has a gem of a colleague, Bryan, who would visit each of the properties with us. Bryan, who has 30+ years of experience, is very patient and took the time to explain the nuts and bolts of a house to us novice first time buyers. Over time we realized that we were getting the best of both Melanie and Bryan. Bryan was great at retrieving all pertinent details (including floor plans), understanding what our needs were and was able to tell if the plans would fit our needs and help us navigate each property visit. Melanie was great at listening to what we felt/thought about each property and guiding us thoughtfully as we wrestled with our decision to move forward with one property or not. After learning what we were looking for, in houses, and also learning our deal breakers, they were both able to use that to guide us throughout the process of buying. Furthermore, Melanie was adept at negotiating with the seller's agent and advising us of what to expect in terms of prices and competition. As our house hunting stretched on for months during stressful pandemic times, Melanie and Bryan were indefatigable, never losing hope or patience and were great in guiding us through each offer/negotiation. We never felt pressured into making an offer we didn't like or paying more than we thought couldn't afford or felt was not right. In fact after almost 100+ property visits, a smiling Bryan met us at each property and approached each property with unbridled enthusiasm which really helped us in the stressful search during pandemic times. Likewise, Melanie approached each offer with equal enthusiasm and was always available to talk to. She even managed to check and be on top of negotiations even during her important life events which we really appreciated. We never felt rushed to buy nor put an offer that we were not ready for. Even after each rejected house offer, Melanie and Bryan were able to give us hope that we would find our perfect home. Finally, Melanie has a wonderful network of home inspectors, real estate lawyers, bank closing agents, admins etc. who came in very handy after our offer was accepted and made the closing process quite smooth. In fact, she has made herself available for guidance/discussions even after we have moved into our recently bought property. Overall, we would highly recommend Melanie and her team. She takes the time to know her clients needs and desires and guides them thoughtfully to make the best decisions. In future, when we are looking for a real estate agent to buy/sell we will reach out to Melanie and team first.

We are grateful to have found our way to Melanie and her team in 2022 and recently closed on a…read moresecond property with team member Linnea. They are my family's go to real estate agents in MA and we feel comfortable and competent in their hands. They seem to go the extra mile and are always genuine and honest. You can't ask for more than that when you are outside your expertise.

George is the best loan officer I have worked with. I cannot recommend him highly enough. He was so…read moreincredibly helpful throughout the entire process. George walk us thru the often confusing regulations and prepped us for everything. He was always quick to respond to emails and phone calls any time of the day. He did extra work and tracked down any missing paperwork and made sure we closed on time. He even came to the closing. If you want someone that will not only get you the best rate, but will make sure that the process is effortless, George is the answer.

Used them a couple years ago to get my place. They are parasites and Andrea Blum is completely…read moreunprofessional. One morning I was out driving and had my phone off. I had told Andrea I would not be available that weekend as I had other priorities. She wanted to get ahold of me though so she constantly called my roommates (who I had just listed as a reference on my apartment application, I didn't tell her she could contact them for any other reason) all morning asking them where I am. This was all because she wanted to get a check from me that Saturday and couldn't wait til Monday when I was both available and the banks would be open. I think she may be an addict of some kind based on that behavior. On top of that she was just rude and did not want to lift a finger. I am paying this person thousands of dollars to essentially just be a paperwork middleman, and I told her that I need specific language in my lease saying I can have a dog (the landlord agreed to this verbally so I just wanted it in writing). She just straight up told me she didn't want to do that because it was too much work. I'm sorry I asked you to do a teeny tiny amount of work for your insane paycheck Andrea. I definitely will never be coming to you again!

I was referred to Dorte Engel a while back through my grandmother. Prior to hiring her as my…read morerealtor to help me find a rental property I had heard good things about her and savvy and effective she is at finding rental and sale listing properties for her clients in the past. She is very well known in my family and has done business with various members of my family over the years. After working with her I recently referred my mother and sister to her as an outstanding realtor who works fast to seal the deal in getting her clients signed to a rental lease. I was disappointed in her unprofessionalism 2 months ago when I hired her to help me find a rental property. She tried to hustle me into signing a handwritten lease agreement drawn up by the landlord whom I was approved for a 2bd condo located in Silver Spring, Md. I  immediately notified her that I was waiting to receive my housing voucher and that I that I couldn't give her and exact move-in date but she insisted that we keep the condo that I was approved for and that she would inform the landlord of the situation and for him to hold the unit for me until such time that I was able to move in. After 2 months of waiting for my voucher application to be processed I reached out to Dorte and stated to her that I wanted to withdraw my application because I wasn't sure how much longer it would be before I'd receive my housing voucher. I than requested for her to contact the landlord in order to recover my first month's rent and security deposit check that I paid him to secure the unit, but she defended the landlord's right to retain my money by stating to me that I forfeited my rights to retain my rent check due to lack in ability to move into the unit in a reasonable. She also went on to say that "If I could get you your rent check back I would but I will try to fight for you to get you the security deposit back that you paid". Her statement to me was immoral and unethical and she is fully aware of landlord tenant rights and responsibilities and for her to say that it was illegal for the landlord to have kept my money since I did not sign a lease agreement nor did I provide him in writing a confirmed move-in date. She never spoke with the landlord to address my concerns of withdrawing my application and requesting a refund of the security deposit and first month's rent that I paid to his realty company's office. To say the least I was shocked and appalled by her scandalous behavior to recoop a retainers fee from the landlord for getting an approved rental application. She didn't care about the interest of me, the client when she made that move. I than fired her as my realtor and stopped any present and future referrals to her by notifying my family whom I sent her business to that she is a red flag and to not do business with her. I will never use her for my rental or home buying needs nor will I refer her to anyone else in the future.

Exceptional Real Estate Partner - Phil Delivers Results…read more I've had the pleasure of working with Phil at Park Hou Group through Splice on multiple transactions over the years. Phil helped me purchase a single-family home in Cambridge, buy a townhouse condo in Somerville, and later sell the condo. Each experience exceeded my expectations. Going Above and Beyond from Day One For my Cambridge purchase, Phil's team secured an early showing before the open house, allowing me to submit a competitive offer ahead of the crowd. In Cambridge's cutthroat market, this strategic move made all the difference--I'm confident I wouldn't have gotten the house otherwise. Phil provided an incredibly detailed comparative market analysis (CMA) that gave me the confidence to make a strong but justified offer. Expert Advice That Pays Dividends One of Phil's best recommendations was converting my 2-bed, 1.5-bath home into a 3-bed, 2-bath. This renovation created a versatile home office and guest room, and when I relocated, significantly increased the property's rental value. It's rare to find a realtor who thinks so strategically about long-term value. Unmatched Expertise and Resources Phil's personal experience with rental properties and renovations sets him apart. As a first-time renovator, I had countless questions, and Phil never hesitated to share his knowledge--even well after closing. I later learned he develops properties himself and manages investment properties for other clients, which explains his deep understanding of what to buy, what to avoid, and how to maximize ROI on improvements. A Full-Service Team with Vetted Professionals Phil has built an impressive network of trusted vendors--inspectors, architects, contractors, loan officers, attorneys, photographers, stagers, and more. When he makes a recommendation, I don't waste time researching alternatives because I know they're competent and fairly priced. This network is invaluable and saves tremendous time and stress. Proactive Marketing That Gets Results When selling my condo, Phil convinced me to stage the property (excellent advice) and staffed the open house with multiple team members to ensure every visitor felt attended to. What impressed me most was his follow-through--he personally called every prospective buyer multiple times for feedback and to maintain engagement. Phil doesn't just list properties; he actively sells them. Always Available, Always Professional Throughout every transaction, Phil was accessible via text and phone, answering questions and easing anxieties. His communication style is both professional and reassuring during what can be a stressful process. I've recommended Phil to all my friends because I genuinely believe you won't find a better realtor in the Boston area. His combination of market knowledge, strategic thinking, and exceptional service makes him an invaluable partner in any real estate transaction.

Splice Realty is and has been amazing…read more They were the reality group that help my partner and I brought our first home. On every step of the way, they walk and talk us though it. As first time home buyer, there were many things that we didn't know or weren't aware of. Splice educated us on so many different things such as flood zones, tax, and other fees. They made as feel comfortable with every decision and empower every decision with facts. They honesty and fact checking was something we needed. Buying a house is difficult but factors such as the pandemic and inflation doesn't make anything easier. So we highly recommend this group. They really do have your back, have your best interest, make time for any questions you have, and never rush the sale. Thank you, Splice!

Corinne is extremely kind and helpful with all her dealings. I wanted to have a lease transfer and…read moreshe was very responsive to that. Being an international student, I did not have any idea about the whole thing but she made sure that I do not face any hindrances. All my communications have been smooth and she promptly invested her time to answer all my queries. She would even respond back at 12 in the night! Right from the beginning till the end, she was kind enough to guide me throughout the process. I am lucky to have her as my broker and would surely recommend her to anyone looking to rent

This company has assisted us in every sense of the word since day one. From house repairs to…read moregeneral upkeep, to working with us in times of struggles. Corinne Shea is an incredibly kind woman and she and the entire company are willing to listen and do what it takes to truly make their tenants happy and safe. I am an extremely happy tenant and hope to have the fortune of renting another property of theirs.

Leah and Lisanne helped us find our perfect home! As first-time home buyers we naturally had many…read morequestions, concerns, and reservations; they relieved all of our fears and guided us through this unfamiliar process seamlessly. They are both incredibly professional and went above and beyond to deliver. If we ever look to buy or sell in the future, Leah and Lisanne will be the first people we call!

We used Lisanne and Leah to both find our new house and to sell our old one. We've worked with…read moreseveral real estate brokers over the years and have never enjoyed working with any as much as these two. They're smart, they work really hard, and they did everything they said they would and at the highest professional standards. We felt very confident our needs would be met, and they were.

Our condo association was lucky enough to find IRM during a very difficult time for our building…read more We had a number of seemingly insurmountable issues that involved the city of Boston, multiple contractors and complex repairs that needed to be completed in a short time period. IRM came in and we're solutions oriented from day 1. Brooke, Frank and their team used all of their expertise, experiences and resources to bring our building out of crisis. They are organized, responsive transparent and extremely honest. Our building has gone through several management companies and I can honestly say this feels like the best fit for us.

Worked closely with IRM when my condo building was replacing a chiller and roof. They were super…read morehelpful and worked to help oversee the vendors. Have known the new owners for 10+ years and they bring a lot of great experience to the company. Highly recommend.