This review has been updated to have at least three stars at the request of the company: Our experience with Moving Ahead was mixed. It was easy to schedule the move and they were flexible with changing our moving dates when needed. Throughout the process, the management was easily reachable, friendly, and attentive to our complaints about the movers. When the movers got lost on the way to our new place for over an hour and were not answering our calls, the management was able to contact them and rectify the situation. This company was also significantly cheaper than other moving companies. It would be ideal for college students or young people who do not have valuable or fragile items. If you go with this company, please make sure that you watch the movers very carefully when they are loading the van, as we got into a number of situations where furniture or valuables that were clearly marked would have been seriously damaged if we had not been there to protect them. Also, the movers arrived without any tools, so make sure you have the tools that they will need to disassemble or reassemble any furniture. After a stressful experience trying to protect our furniture throughout the move, the movers slammed our dining room table into the hallway wall of our new apartment building, creating a sizeable hole in the drywall. They did not let us know about this, so we found it out only after we had tipped them and they left. Luckily the administration at Moving Ahead was immediately available to hear our complaints and worked with both us and the management of our apartment building to ensure that the damage to the apartment property and our dining table was addressed. Just make sure you don't check the box for "least reimbursement offered" when the move begins, as our movers encouraged us to do, since if you have any valuable furniture that might be damaged during the process that will mean you will get the least possible reimbursement for it. But I can say overall that, given our complaints about the movers, the company was great in getting back to us in a timely manner and apologizing for the damage caused by the movers. read more

Wow, there are so many positives to list; I don't know where to start. I really can't think of any negatives. Go Moving Ahead! First, Jeff gave me a fair quote very promptly. It was't a lot more than my recent move from NYC to Cincinnati, and the distance is much greater, so it seemed like a good deal. I mentioned my Angie's List discount, and they honored it, even when I later told them that I may have underestimated how many items I had. Wow, impressive. Integrity from the get-go. Then I was handed off to Spensir, who was really great (and patient) in so many ways. He was always super quick to respond to my emails, and we even chatted a few times on the phone. I probably drove him crazy with all my questions, but he always gave answers and good advice, often within a few hours! Once I even felt he was my temporary therapist. ha He alleviated much stress! Thanks for the moral AND logistical support, Spensir! I felt like the entire logistics/paperwork process was too easy to not be a scam. I had to be missing something. How could moving be this simple? I've been lucky with all my previous moves in the sense that all the guys have been ethical, polite, and hardworking, but this company (and moving guys) took it to another higher level. It's going to be hard to live up to my new standard, future moving companies! heh Allen (sp?) from the local department called several days before my move with a few questions and words of advice. Helpful chat. I spoke to him again briefly to give him/the movers instructions for parking at my apartment complex. I was able to get him immediately. I had Bob, Desmond, Ryan, and Joel in Cincinnati, with Joel being the guy who drove all the way to California. Joel came in a separate truck -- the one used to load up my stuff. Every single guy was a total pro, very likable. They seemed genuinely interested in what I was doing out in Los Angeles, too. They were super appreciative of the food goodies we left for them and post-load tips. They chose to take the stairs (I'm on the 3rd floor) instead of the elevator, because the elevator was so far away from my apartment. I couldn't believe how quick they were, especially with many heavy items and stairs! I don't think they even really took a break?!?! They moved over 125 boxes, plus quite a bit of heavy furniture and miscellaneous items in under 2 hours! I had a 2 bedroom, but more stuff than the average 2BR. I think they were the quickest movers I have ever had, but they were also very careful. Nice combo! They seemed to get along really well with each other, too, which always helps the teamwork. A+. Thanks, guys! You are awesome. I also wanted to add that I was worried that all items would fit in a 26-foot truck. They alleviated my worry as soon as they got there and told me that they would fit, with quite a bit of room to spare. Right again. They packed everything efficiently, and I still had a good 8 feet? of room? I'm still glad I chose the 26 foot truck, though, as the 16- footer could have been quite tricky, and I wanted the peace of mind and less stress on moving day. I reconnected with Joel in Hollywood and two other local guys. All of my stuff made it, and there really wasn't any damage! Again, Joel and the other two, Justin and Chris (and Moving Ahead dealt with finding local guys so I didn't have to worry about any of that), worked very hard and got everything moved in about an hour! Amazing. The two new guys were careful and polite, too. I had a nice chat with Joel after the move. I was actually sort of sad to see him go...he (along with everybody else) helped me out big time. He took care of all my belongings for many, many miles. He had a nice combination of professionalism (checked in with me to let me know how things were going -- all the reports were positive, he made perfect time...was always on track...) and laid-back ease. He seems like he could just roll with the punches and get the job done regardless of any potential obstacles, which is clearly a great quality to have as an employee of a company. Also, as a side note, great personality and hilarious! I have already had a few negative experiences in Los Angeles, but Moving Ahead sure made at least the moving part simple for me!! The following is included on their website: "...the worry and stress associated with any relocation, whether long or short-distance, is both taxing and completely unnecessary." It is evident to me that this isn't something they just say to get business. It's what they truly believe, and I certainly understand why the company has an A+ BBB rating and is one of the best moving companies headquartered in Ohio. Thanks, guys of Moving Ahead! Highest Recommendation. read more

They did a great job moving all of our belongings out of a 10x40 storage unit into our new home. They took very good care of our stuff and did it in the amount of time they promised. read more

The guys at Moving Ahead were awesome! They were quick, efficient, and very personable. I had them move for me the larger items (whole kitchen set, a piano, etc.) from my apartment to my new address. The deal I received was 2 guys, a 16 foot truck, for two hours...I figured it would take 3 hrs total, but they did it in 2.5 hrs. Absolutely everything went smoothly; nothing was damaged or broken. And the price was quite reasonable. I would most certainly use them again. Thanks a lot! read more

I could of not asked for a better moving service. The consultation was very relieving and helpful, The movers themselves were polite, hard working, careful, and fast. It took a lot of stress off my move and I tell all my friends about them. read more

The team that moved my stuff from my home to a storage unit was extremely professional, motivated and efficient. I will hire them again when I move to a new home. I have moved many times previously and they are among the best I have worked with. They were on-time, conscientious, easy to work with and highly motivated. It was a pleasure to work with such a professional and flexible team. Highly recommended. read more

We had Ciara and Seth come by for an estimate and we were very pleased with the company thus far. We are moving locally and need a company that can move a lot of furniture and small boxes out of a very small space. They had great tips on things we could do to make the move easier (color labeling boxes for faster room delivery) and seemed eager to help us with our move. They were professional and courteous. It's worth having them out for an estimate. Will update later if there is more info regarding a move.... read more

What a great experience moving. Move Ahead Service far exceeded my expectations. Mike and Martine called to see if they could come early. They worked quick and efficiently even up and down multiple flights of stairs. They were very courteous and respectful. Asked us if there was anything else they could do to help us. What great guys! read more

Moving Ahead Services was very fast and efficient!! Awesome company.

ZERO STARS PRE-MOVE With excellent Angie's List reviews. I spoke what appeared to be a Cincinnati office of Moving Ahead Services moving co, and agreed to book Sat June 3. At that time, we reviewed the layout of the apartment we were moving from: Two floor 3-BR apt with 1 car garage, many boxes from July 2016 move, garage with items and boxes. Specialty items: upright piano, freezer, armoires. During initial call, carefully gave our apt address, email address and phone number, and described the layout of the condo we were moving to: Two floor 3 BR condo with basement and 2 car garage. To benchmark our June 3 move, I described the 2016 move into our apt, with number of men & trips taken. The company representative suggested and I agreed two trucks would be best for our move. I understood their would be a mileage charge. Because Moving Ahead has a Cincinnati phone number, it appeared there is a Cincinnati office and would be sending Cincinnati drivers, and I was not told otherwise. I was told to expect the movers to arrive at 9:00am June 3. I heard nothing further from them, so I called and spoke with the Moving Ahead Services Cincinnati week prior to confirm move, which they did per our original phone conversation. MOVE DAY TRAVEL & ARRIVAL Movers called at 9:20am to say they had just 1 truck, three (not four+) movers, and had just left Columbus. They expected to arrive in Cincinnati around 10:30am. At about 10:40am, I called the movers, who said they were on their way to northern KY to a street with a similar name as ours. We gave them the corrected OH address and they turned back. They arrived 2.5 hours late at 11:30am. They parked squarely in front of the driveways of 2 of our neighbors, not understanding that would cause a problem. They actually did this for two of their three trips. The lead mover presented us the company liability options, not discussed during either phone call. They showed us the paperwork they received that listed both our misspelled street and email addresses. We asked them to wrap our white living room furniture to keep it clean, and not to carry out sofa or chair cushions unwrapped. One man started to carry a white upholstered chair out, and we saw he had created brown marks on it in the process. It will have to be professionally cleaned and hope the stains will come out. They had enough wrap for only some of the upholstered furniture. We happened to have extra large garbage bags, and used them for some of the pillows and cushions. If we hadn't provided these bags, our cushions would have been placed uncovered into the truck. Other upholstery did go into the truck without any protective covering. They did not have any wrap products for our mattresses or box springs, so they went into the dirty truck and came out dirty. In a post-move phone call with the company, they said mattress covers are an extra charge. We were never offered this option, which we would have taken. CONCLUSIONS We were told by phone to expect the final amount to be around $1800. Instead, it was $2500 + $250 insurance on damage. Also, while we understood their would be a mileage charge, the $300 mileage to/from Columbus instead of Cincinnati was a surprise. Our crew left their trash lying around throughout the day which we had to pick up. They asked us what we did for a living, and commented on how much we owned. One man spent a tremendous amount of time on his cell phone throughout the entire job. We provided Gatorade and bottled water. I don't know what they'd have done without it. They seemed to not want to move large items to the basement, saying they wouldn't fit. Based on previous owner's furniture, we knew our furniture would fit. The apt driveway has a small patch of blacktop that remains gooey. We put white powder on it as a visual reminder, and asked them to avoid stepping in it. They repeatedly walked through it. (What a contrast to our cable installer, who wore bootie covers to keep our floor clean.) One man told us this his first ever move job. If it wasn't bad enough that we were understaffed, we also had an inexperienced team. As the evening grew late, we felt we had to step and move items ourselves. Even with our help, the job ended at 1:15.AM This is unacceptable. We are now going to have hire another local company to move several large items, because the movers were exhausted and couldn't be counted on to move items upstairs or to the basement. In summary: It was an unprofessional move from a very late 11:30AM start to ridiculously late 1:15AM finish. We feel Moving Ahead misrepresented their company, the service they would provide us, and the charges. Moving Ahead staff were not professional. I called Moving Ahead 6-5-2017 to lodge our complaints, was assured I would hear back from them, and as of 6-10-2017 we have not received their response. read more

Entire experience was pretty much flawless. From my initial phone call till everything was complete was nothing less than a stellar performance by a team of obvious professionals. My early conversations with Liz provided me with not only the info I was looking for and budgetary pricing, but a level of patience and genuine concern that was nothing short of amazing. Each contact with her was equally professional - I always felt like I was the most important person she was dealing with each time. Excellent and critical, since she was creating my first impressions about the company. Matt was equally professional and obviously very knowledgeable and experienced about the moving process. He offered excellent advice and suggestions regarding our desire to store much of our furniture at the time of our move. His recommendations ultimately resulted in cost savings to us. Lastly, the team that came to move our belongings (Thomas, Johnny and David) were clearly NOT rookies, each exhibiting not just knowledge about what needed to be done and how to do it, but again, a level of care and concern for what we were going thru and our belongings that rivaled any/all previous moving experiences we've had before. True professionals who were polite, caring and worked their tails off to get the job done in the most efficient & timely manner possible. Kudos to everyone who had a role in making our move one of the best in our memory-thank you all!! read more

Great and dependable..... Nothing broken! Movers were timely, careful, and maintained great attitudes on both ends of trip! read more

If you are looking for an affordable moving service with great quality this is the place to look! They are efficient, loyal and hard workers. I would recommend this company to anyone!! read more

We had a wonderful experience with Moving Ahead Services for our recent move from German Village to Worthington. The crew was friendly, efficient and careful with all our furniture and boxes. There were also no hidden fees and the price was right. We would certainly use this company for future moves. read more

Moving Ahead Services was the best moving company I have ever experienced. The 2 men who moved us were clean cut, appropriately dressed, and had a very professional and polite disposition. I felt my valuables were treated with respect and in good hands. My husband and I will definitely use Moving Ahead Services when we need them in the future. We highly recommend this service to all. Sincerely, Mary & Eric Ebeling read more

Contacted these folks to move my son's "over sized" one bedroom apartment near OSU to a local storage locker. The communications from start to finish was excellent, Two VERY nice young men showed up exactly when they were supposed to. Did an assessment of needed to moved and started at it. They were hard workers--Bob and Galvin. They refused to take a break even at our insistence. Whole job took less that 3 hours which was amazing to me. I would recommend these folks add this company without hesitation. As a previous reviewer wrote--"Too many positives to list". read more

Moving Ahead contacted us with a new offer for reimbursement that was much more appropriate to the damage. I would recommend Moving Ahead do some research on high end gun safe like liberty and train their employees accordingly and invest in some better dollys for such jobs. read more

I did a Military relocation move and Moving Ahead Services did the loading of my household goods to move to VA. If you're not familiar with a military move, you have one company that does the packing, one company that loads up and moves your things, and one company that delivers and unloads/unpacks your things at your final destination. This is all coordinated by one major company - in my case, Stevens Worldwide. Fast forward to the day of the move - we were not given a time frame in which they would arrive - we were just told by the Military that someone had to be at the house with the movers from 8am - 5pm. We naturally assumed that they would be at the house at 8am. They were not. Many phone calls and several hours later, I finally decided to give up trying to contact my military liaison and Stevens Worldwide, and contacted Moving Ahead directly. Loooong story short, they finally arrived at 4:15pm (with only 2 loaders - 2 more showed up over an hour later) and got about 3/4 of the house loaded before a torrential downpour put the kabash on the rest of the loading. They came back the following morning and finished loading in a few hours. The reason why I'm still giving them 4 stars is because, despite my extreme frustration and stress, they took full ownership of everything, apologized profusely, and worked with us until 8:30pm to make everything right. You don't come across that kind of honesty from businesses these days - most are quick to cite some fine print somewhere that they know you will never read, make up some BS to try to cover their a$#, or blame the customer. These guys didn't, and to a frustrated customer already stressed out beyond belief due to the process of selling a house in Ohio and buying one in Virginia, that little bit of honesty and integrity went a very long way. And at the end of it all, our household goods got loaded up and off to VA. They offered us a discount, but since the military was paying for the move, a discount didn't really do us any good. Since they knew that we had just sold the house and were closing the very day they finished loading everything up, they paid a professional cleaning service to come out and clean the entire house for us. Moving Ahead Services came through for us in the end despite a rocky start, and I would recommend them not only for their workhorse loaders (they were beasts!) but also for their excellent customer service and issue resolution. read more

The movers were great - very helpful and careful. Move took about as long as I expected and was reasonably priced. They did show up about 45 minutes late but apologized extensively - and I've heard of movers that showed up much later than that! read more

Quick response to a quote request. I chose not to go with them because of the price. I checked around and they gave me the highest quote of any company so far (have 6 other qutoes). I just wanted to give a heads up to people that are moving on a budget not to waste your time. This company is 2 hours at $360! Then $120 per hour! WOW. EXPENSIVE!!!!!!! UPDATE! I originally gave this company 2 stars but after the owners lecturing response, I changed it to 1 star. Your price is extremely high. I don't appreciate basically being called a liar. $120 per hour is outrageous. You were the highest priced hourly rate moving company that I contacted so don't lecture me! I don't care how great your employees or your service, your pricing is high! I left a review because I noticed that you don't advertise your rates here, on your website or anywhere which wastes time because most would never contact you! With your pricing, I completely understand why you don't post it on your website. I am so glad that I didn't choose your company not only because of pricing but you seriously need to learn how to handle some criticism without pulling a "Trump" and turning into a bully! ALSO, look up the definition of slander, my review was honest, not sure how you are considering it slander. ANOTHER UPDATE: They changed their wording on the response to make it more polite! One thing that I did miss in my original update is that they made the statement about a truck and trip fee, but they charge $120 for this on top of $120 per hour! Also the other companies I've contacted have all stated they charge in 15 minute or 30 minute increments. This company is trying to justify high pricing and their responses and changes to their responses shows something is not right. read more

I have used Moving Ahead Services 4 times in the last few years! Jeff the owner is incredibly responsive and cares about the customers. The Columbus crew is very nice. They work hard at being quick and efficient. I will continue to use them whenever the need arises. read more

We used Moving Ahead Services to rearrange furniture in our home during our remodeling project. Jeremy was the lead mover both times they came out. He and the other movers were extremely polite, prompt, professional and conscientious. They took extreme care in handling our furniture and were very careful not to scratch our new hardwood floors. We have used many other movers when our children moved from college to jobs out of state, and these moves were not positive experiences. How we wish we had known about Moving Ahead Services! We intend to use them for another upcoming remodel. We will definitely refer family and friends to Moving Ahead Services. We highly recommend them. read more