Shay was excellent today when I visited to get my self propelled mower repaired. It had stopped…read moreself propelling. She had a mechanic take a look and there was a twig stuck in the belt that was causing the problem. They removed the twig and sent me on my way no charge. Thank you for operating a business with integrity. Thanks!

Friendly people, good service, fast, exactly what I needed. Wheel replacement and air filter for…read moremy toro push mower.

Been with these guys for over 20 years .And should have wrote a review long time ago .5 stars is my…read morevote .Ive bought two zero turn gravelys here . I recently took one in and the repairs were speedy . Customer service is fair and professional in all departments !

They have great customer service excellent parts and even better people the work thereread more

They are amazing! So responsive too. My scissors work perfectly. I was in desperate need of my…read morescissors because I was in the middle of a large project. They did a very quick turnaround

I happy to see the Edge Brothers truck setting up for the day in the Kroger/Crosstown parking lot…read more My knives are BETTER than new. They also did scissors for me as well as yard loppers. Next is the lawnmower blade! Seriously, I highly recommend these guys.

I had an amazing experience, putting a knife collection together for my daughter who is a new Line…read moreCook. She was amazing and very helpful. Teresa Hirsh made my experience amazing!! thank you so much !!!

My husband & I attended the class that included a menu of: Grilled lemon herb shrimp, smoky grilled…read moreeggplant parm, crispy prosciutto & melon salad & roasted cherry buttermilk ice cream. The class was well organized and the chef, kitchen staff and volunteers were helpful and attentive. A very nice way to spend time meeting new people while having fun with your friends, family or solo. Unfortunately for us, the old adage "too many cooks in the kitchen" applies here. When class started we were told there would be plenty of food, but we definitely left hungry & a tad disappointed in what was served. We made a lot of shrimp, yet each person got 3. Our table was curious where they all went. The melon on the salad was not ripe, making it unpleasant to eat. The main entree, eggplant parm, was completely inedible by everyone. Apparently, the eggplant had been salted before the students arrived and then salted again during class. So no one had any main entree. The finale was a scoop of ice cream. This made us feel as though we got very little value considering the cost for the class as we certainly could have enjoyed a meal at a sit down restaurant for less & left full. Don't get me wrong, there is value in expertise and instruction, but not $200 worth. However, at the end of the day, it was a good time and we would like to try another class in the future.

I have dealt with Stephens for many years. Made big and small purchases, mowers and parts. What I…read morefind is that they tend to be quite opinionated, but it is an informed opinion, but their humor can be an acquired taste. I always found them to be honest and frank about repairs, the amount of money it would take to do it correctly and the amount of time it would take. In sum, this is a business I will continue to patronize and would recommend to others. Kevin D.

I will not be going back…read more Dropped my weed eater off to see why it wasn't running. No one called with an estimate, only that it was completed. It cost $127. Had they given me the estimate I would not have paid that much to repair a machine that old. However, I figured, if it was running, that was okay. Got it home. It would run for 15 minutes or so before it died. I took it back and they thought the carburetor they put on it was defective, so they ordered a new one and switched it out at no extra charge. Got it home. Same problem. I called back and they now think its the rings. I explained that it was a little frustrating having to bring it back a third time and offered to just pay them for the parts they had already used and have them refund me the rest. I felt that this was a fair settlement since they were having difficulty diagnosing the problem. They were only interested in racking up more repairs for more money, or using what I paid toward a new one. However, at this point, I didn't feel they had earned my business enough to give them any more money. Asking someone to bring their equipment in a third time should be an embarrassment and more than an incentive to make the situation right. I was surprised that a local company that has been in business for so long had so little interest in making sure that a customer walked away satisfied. Some people have reported that the staff was rude, but I did not experience any of that.

There is a reason there are lawn mowers and leaf blowers stacked high at TLC; everyone knows this…read moreis the place to come for great service. I brought my mower in because youngest son had poured gas into the oil tank. Dead on arrival. TLC flushed the tank, gave me a full tune up, and sharpened the blades all for one very reasonable price, then called me back in just a few hours to tell me the mower was ready. Great local solution that I will use forever more.

Dropped my lawn mower offer 3 weeks ago. No status update, when I call no one picks up can't leave…read morevoice mail no answer to me emails.

I used Premier Sharpening to sharpen 4 pocket knives. A…read moreSpyderco Military, a ZT 560bw, an Emerson Commander, and a Benchmade Presidio Auto. All are $200-$300 knives. I will not trust anyone less than a professional to work on my knives. Even with my Ken Onion Work Sharp, I was not able to get the perfect polished edge that I knew was possible. Premier did a marvelous job! Now all 4 have an obscenely sharp sticky edge!

Premier Sharpening was excellent. Great communication, punctual, extremely efficient, and very…read morereasonably priced. After learning that several places no longer offered drop-off sharpening, we were amazed that Premier could come to our house, put sharp edges on two blocks of hard-used kitchen knives and a lawnmower blade, and provide such a great customer experience from our first contact to parting handshake. We will definitely call them again.