We've been with Moxie for years and they've always been responsive when issues with pests have persisted through treatments, even to the point of sending out regional managers, who are the top level experts! We mainly struggle with ants and the knowledge and attention of Moxie experts to the issues combined with their retreatment and follow up (even if it takes 3-4 cycles of treatments) has made a huge difference. We switched to another company for a year and found service and control over pests to be severely lacking, so the change back to Moxie hasn't made us question it since. For the complaints about issues persisting, there is an unlimited number of times they will come back and address it with stronger and more strategic approaches- any complex pest issue will require more than 1-2 treatments! As for the door to door complaints, I get it, I do not like door to door either, but sometimes you find something you didn't know you'd need, especially when new to the South and all the pests that can come along with it. read more

Horrible!!! They haven't get rid of the pest and want to keep coming back. 5-14 day wait period sucks too. They aren't resolving anything either read more

I have been a customer of Moxie for several years. I appreciate their flexibility and willingness to work with you. The technician came for my quarterly service on Saturday to accommodate my work schedule. He was friendly and professional. I had concerns and he answered the questions that I had. Overall good service! Another great customer service is that Moxie will return to your home outside of your quarterly appointments if needed. read more

I've had Moxie for a few years for quarterly service. Recently, I had mice activity and I'm happy with the result. I've had three returns and I especially appreciated how the last two services with Johnny and most recently Joshua took the time to explain what they were going to do, what they found and recommendations. read more

I've been a long time customer and always happy with the results and attention to detail. if critters ever do come back they are willing to come as many times as needed! Joshua was very friendly and polite! read more

We've been using Moxie for a few months now. I don't think their treatment is making any difference on the volume of spiders, ants etc around our house. I even had them come out for another "free" service in between visit. Yesterday we were scheduled for our 3 month maintenance service visit. He didn't arrive until 7:30pm. The technician was very nice but I didn't like having someone at my house for a scheduled routine maintenance at 7:30pm in the dark. They should be able to provide my service during regular business hours. The cost for their service combined with the actual service we are receiving I cannot recommend. They need to improve the customer experience in my opinion. read more

Excellent service and the person that came out was very friendly and knowledgeable. I have used Moxie for years and will continue to use them! read more

Good customer service., good communication. Joshua is good at his job. He found and removed the nest of wasps. He answered the questions that I have. Thanks for his kindly work! Lily read more

We have been using Moxie for approximately 1 year. I called them in a panic because of a Yellowjacket nest in the wall of our house .... Everyone, from Daisy (who answered the phone and coordinated visits) to Christian who came out the same day, to Titus who followed up with a visit a couple days later went above and beyond. I cannot remember when we had such great customer service. I highly recommend them for all your pest needs!! Thanks everyone for all your help!! read more

BJ was awesome. He showed up the day after the requested warranty visit, killed a yellowjacket nest, treated the fire ants which were deceased by the next day when he came to physically remove the yellow jacket nest and even carried a heavy bag of dog food he noticed my wife struggling with. All no charge because i was between quarterly visits. Fantastic service and Moxie always communicates well too. read more

We've had Moxie for over 10 years and we have been extremely pleased with their service. They answer any inquiries quickly and are very helpful. Every tech that we've had visit our home has been friendly, knowledgeable and accommodating. The tech that visited recently for our maintenance treatments. Isiah was great! read more

Isiah was very professional and yet friendly! He took care of all my concerns from the attic to the crawl space!

Zachary did a great job and was especially attentive to flea treatment. Also a very friendly young man . So far, I'm really pleased

Tristin did a great job today! He provided my quarterly service as requested and insured that my home is free of pests. Thank you.

The staff at Moxie have always been courteous and try to adjust to your scheduling. I have been pleased with their services as well as their adjustments. Chef Zacki Murphy read more

Isaiah showed up today to do our monthly service and he was so thorough de-webbing (even our very high windows.) I love that he always has a smile and is attentive to the little things. He has good advice on how to help combat pest problems as a homeowner. Thanks, Moxie!! read more

We've been long term customers and have never had any issues with Moxie, until recently when the company tried to scare us into spending over $17,000. Jayme came out to our house and quoted us almost 3x the price for a service and used every scare tactic in the book to convince us the service needed to be completed within 24 hours. We got a second opinion and became aware of their deceit. Please be cautious when doing business with this company. In my opinion, they can't be trusted. read more

Moxie pest control serviceman was very professional. He did an excellent job clearing any cobwebs and spraying for insects both inside and outside the house. read more

We were serviced by Zachary C. from Moxie. He was punctual, performed all extermination necessities in timely manner and was thankfully very informative about what things caused the infestation and tricks to prevent them moving forward. More than anything else, Zach was incredibly kind and pleasant to work with. He certainly went above and beyond in ridding our home of fleas and we recommend his services to anyone in need of pest extermination. read more

Excellent service today! Very knowledgeable and on time! Made sure my pets were safe as well!

The tech was very courteous and nice, did all the work I asked him to do. They let me know when they were on their way and they finished on a timely matter. read more

They looked out for the critters in my wild flower garden! Matthew was kind and curious of my needs. Thank you!

I've used Moxie for several years and to me, they have the most amazing customer service! I can't recommend them enough!!

Service was great. He came in and added some bait for a few ants that we're having in the kitchen. My only negative would be that he came at 6:00 last night, which is a little late to me, but I understand they're probably short of help like the rest of the country. read more

Anthony was wonderful!!! He explained everything he was doing and gave us great tips to keep the pest control working. Please keep sending Anthony for our regular visits, he's truly a pleasure to work with! read more

Very professional and extremely nice. Knew the science behind the treatment and products used.

Received excellent and professional pest control service today from Andre and Zay. Thanks!

Zachary C. came to service our home and did a fantastic job. This summer we have been battling hornets nests and every time a new one is found, Moxie is at our residence within 1-2 days! No questions asked! All the service providers are very courteous! read more

They're accommodating and will come out any time we call. The service people are very nice and professional. 4 stars because we are trapped in a termite contract. They did a good job getting rid of them but I have to pay an endless monthly fee for them to come out once a year to check. read more

This company seems to hire only the nicest employees. I have never had any issues. they will come and re-treat the whole house if you do. They are professionals. However, you have to realize nature is very good at replacing pests. So if you see a few bugs, don't blame Moxie. Blame nature. read more

Always very responsive to our needs and requests. The team is professional and respectful. We are happy with the service we have received

Isaiah was my technician . He did a great job and provided excellent customer service!

Another wonderful svc from Moxie today!! The field expert Isaiah was kind, professional & answered all my question. Thank you guys!!

Moxie technician introduced himself and explained what he was about to do. Very friendly and professional.

SCAM. DO NOT SIGN ANYTHING. They clearly monitor and remove bad reviews from Google, but not here. Along with everyone else on this page, we have had a terrible experience with this company. They straight out lie to you when they come to the door. We are renters, and specifically discussed how we can't be locked in, as we don't know if we can renew the lease. As everyone else has said, they tell you there is not fee to cancel and you can cancel any time. THIS IS NOT TRUE. We had Zach Brooke, in Cary, NC specifically, lie to us. They swipe through the contract details on the iPad, and then you sign without knowing that there is a cancellation fee, because they straight out tell you to your face that there is no fee. We cancelled because we truly cannot afford to pay it anymore. When they called to demand their $160 cancellation fee (which is more than the actual payment for spraying) we asked to speak to customer service. She then made a fake "click" and answered the phone again, in a sarcastic way, saying she is the customer service rep. She stated "you are wrong, they did not say there is no cancellation fee." The gaslighting is unreal. Clearly, this is how they do business everywhere. Additionally, they came to spray without us knowing in April, AFTER we had canceled and confirmed we canceled service. They are trying to charge us for this also. I see this has happened to another person in the reviews as well... We are currently waiting for a call from Zach Brooke, who told us there is no fee and signed us up. So far, they have refused to remove the fee and continue to gaslight us. read more

I signed up the service when their sales rep knocked on our door in mid August. He told me that they warrantee their work such that the cobwebs will be disappearing after the first 2 services. Also their work is covered for 3 months so they will come by every 3 months for a treatment. The first treatment was done in a week and the 2nd was supposed to follow in a month afterward. When I asked how the billing is done, he said the only way is through credit card charges. The traditional way of leaving a bill and sending in the payment through mail is not an option. The issues: 1. After the 1st service, I noticed the cobwebs were reduced. However, they were not completed gone. These were the old cobwebs so it seems that the technician was not very thorough for their first service that I would think they would want to impress their new consumer. 2. Since I don't get any statements (either through emailing or by mail), I had no idea that the 2nd service didn't happen until I called today (Oct 22, 2021). They confirmed it never happened. 3. I asked for a cancellation of my contract and they told me because I didn't finish all 5 treatments as stated in the contract, I will be billed for an additional charge of $150 because my first treatment was "discounted" for $199! 4. I never received an email from them for my account information so I don't really have a way of knowing the contract agreement. Since the charge is going through my credit card, I hope the contract is really "cancelled" and will not see surprise charges to my credit card in the future. read more

Moxie Pest Control - Raleigh - Pest Control Near Me - Raleigh, North Carolina

Unprofessional, unresponsive, 80% contract cancellation fee, snake oil door-to-door sales tactics. Horrible customer service. Stay away! Would not recommend this company under any circumstances! read more

I really hate to give bad reviews, in fact this may be my first. This company was very kind and promised to take care of multiple issues we faced after moving into a new home. We often work from home and were here whenever the first two services were offered. Both gentlemen were kind but not as knowledgeable as originally promised. They also did not complete half of the services we requested and left quickly and without communication. When going on the costumer portal, they both reported completing things that they simply did not do. They promised to cover areas that they did not examine or touch. They said they placed bait traps that were not set. They said they swept areas for webs that were not swept. They also promised that we would see a difference after a month, and we did not. We communicated this with the sales person and they cancelled our subscription. They then charged us $150 that was "discounted" when we signed our contract. Where they failed was taking ownership for their lack of promised service and their difficult communication. We tried for three months to get ahold of them and were forced to pay the fee with no apology or promise of better service. I hate to say we do not recommend them. read more

I've had Moxie Pest Control service in Cary NC for several years now. They are always professional and easy to work with. I'm on a contract for Pest and Termites. They always come out if I call and need extra service outside of my regular service dates. My last service technician was Kyele. Very pleasant. Lee W. read more

This is the second time their door-to-door salespeople ignored our no soliciting sign. No surprise, they did the same thing to our neighbors. This company is the only pest we can't seem to get rid of! read more