We moved to NC last Fall into a house that surprisingly included a host of unwanted 'tenants' who thought they owned the place. When my sister arrived with some pizza and cookies to celebrate our new home and help us with the unpacking, I was shocked to see the box of cookies entirely swarming with ants before we even got to have one (and they were such good cookies). Suddenly it was as if our kitchen might be carried away... entire colonies of ants trailed all over the floors, walls, and counters. We followed their lines through the dining room, to the stairs, and all around the entryway wall too. They seemed to be everywhere, yet coming from nowhere. That night, I also began seeing roaches everywhere...having one scurry off my bed the next morning! I declared WAR. That was the LAST roach to ever share my bed! With help from fellow yelp reviews, it was clear to see that Clear Defense needed to be my first phone call. I have not been disappointed. They came right out and addressed my ant and roach problem, targeting areas in the yard where they seemed to be coming from. If you hate bugs, and I HATE bugs, you need these guys. The results were in keeping with what they explained, almost immediate, and have proven effective over time as well. The techs have always been a welcome presence in our home: jovial and personal, yet professional, knowledgable, and efficient. We started out with what really was, all hyperbole aside, an overwhelming pest problem, which included our yard. I appreciate that Clear Defense includes thorough, environmentally sensitive treatments for keeping our yard free of fleas and ticks so I know my dog and our kids can enjoy the yard. Most other pest control companies I have used in the past include coverage around the exterior of the house to keep pests from coming in. But this is the first time I've seen a company treat the entire lawn, shrubs, and beneath trees for fleas and ticks. If you have any other issue with certain pests in your yard, only say the word and they will tend to it, all while explaining to you an encyclopedia-worthy account about that species. Our current tech, Ryan, is fast becoming like a favorite cousin who stops by once in a while and helps us out. I really appreciate this company for their effectiveness, professionalism, and personable treatment. They really want us to enjoy living in our home and avoid any further issues. The cost to maintain a contract is comparable to other companies I have used in other states and they put technology to good use in maintaining communication and an easy to follow payment structure. Really, no one should ever spend even one night sleeping with roaches when these guys are a phone call away. read more

Unfortunately, I have had cause to require pest control services during the pandemic, at 2 different homes: previously in Durham, now in CH/Pittsboro area. Since I hired them in 2020 to present, I've had top notch service 95% percent of the time. At my then Durham-rental, where I had German roaches and a flea infestation due to failed pet flea control, Brandon Oakley on the ground and Pierre via phone were both immensely helpful, each on multiple occasions. Pierre was a tremendous support when I called him distressed about the flea infestation--he walked me through thorough education about fleas, interventions, what to expect, and fantastically, it was included in my existing contract. At this old and poorly maintained rental, I once found a cockroach in my bed, called ClearDefense immediately (while distressed) and they sent someone out IMMEDIATELY--as in within a few hours that SAME day! About 6 months ago, we moved to a country house and learning from our previous experiences, hired clear defense preventively. ROB C has been out at least 2x for us now (including today!) and has been awesome. He's really even-keel and calm, but also very knowledgeable and personable. Previously, he's been out for our quarterly and some ants that won't quit in our owner's bath. He was such a champ last time and really rolled with it--we had a contractor in our bathroom (where the ants were) and he was super willing to work with and around our contractor, as well as head down to the crawl space (major points in my book). This week, in addition to the ants migrating, and a mouse and multiple roach sightings indoors, I called Clear Defense to come out again and sent ROB given his existing knowledge of our property and pest history. He thoroughly addressed indoor and outdoor sources, for all 3 pest problems, educated me throughout his visit per my request, and also, at my request, gave us some pointers for home owner intervention and prevention. He also loves snakes and is really fun to talk to about them, if you're interested or curious. He spent an hour with me--truly incredibly helpful and thorough. As undesirable as it is to need pest control, really grateful for Rob's time and expertise. read more

What can't I say here? John-Mark was incredible! This company goes above and beyond when it comes to customer service, or should I say customer PEACE OF MIND. I had called yesterday and spoke with John-Mark about a potential mouse problem in the new home ( actually a very old house) we're in the process of moving into, and of course when I called I was rather panicky about the prospects of living along side of unwanted pests. Especially after I had spent the last 48 hours cleaning and bleaching the kitchen alone. He was very reassuring that they would be able to get out to the house with in the next 24 hours and sure enough they did! John-Mark was actually my Technician today as well. He answered every question I had, and was extremely knowledgeable! Not only that, but he was super thorough, and attentive. He even helped my move a few old boxes from beneath the stairs, and then proceeded to vacuum out the little gifts the mice had left behind for me! The product they use is actually plant based, which is amazing, and has no odor or color and dried completely within 30 minutes. After he sprayed the inside of the house, he went around to all of the outside awnings, trees etc and knocked down a ton of spider webs. *I am terrified of spiders* I was nearly in shock when he said he had killed a large female black widow under the grill that was on the back porch, and sprayed her nest as to be sure that nothing else would hatch. He also took the time to explain the 'flushing process' and what is normal to see after your first spraying, which I am grateful for, or I would have been calling all freaked out! I could go on, and on.. I am so happy that I called this company, I am blown away by their business practices and professionalism, and passion for keeping your home pest free. The value of the services rendered is amazing, so much so that I decided to pay for the Mosquito Management service as well out of my own pocket (the property owner is paying for the pest control). Do yourself a favor and call Clear Defense, at least let them explain what all they do all for one extremely reasonable fee! Thank you so much John-Mark! read more

I wanted to wait to post my review until the initial and follow-up services were completed. I'm happy to say that both services went well and the results were outstanding. I initially contacted ClearDefense to service the home I just moved into. My wife and I had discovered several spiders, roaches, and other insects roaming around our house. My intitial research for a pest control company returned highly rated reviews for ClearDefense with special notes for attention to detail and environmental awareness. Ben M. completed our initial treatment. Ben explained what each treatment was, where it would be applied, and what it would target. He thouroughly treated all areas of our home in addition to three feet around the perimeter. He was a champ for taking care of us on some of the warmest days of the year. After the treatment, we spotted a few, young roaches in our home but, they had crawled out die after coming into contact with the treatments Ben made. After a few days, we didn't spot anymore pests roaming our home. 30 days later, Aaron M. came out to complete our follow-up treatment. Again, everything was explained in detail and we did a walk around the home to review what was done. Aaron pointed out that I had left our utility closet locked and inquired as to whether or not it should be treated. It seems like an insignificant detail but I appreciate his vigilance to see the job all the way through instead of dismissing that area and not treating it. I could not be more satisfied with this company and team. Though I don't expect that we'll see any pests in our home, it's reassuring to know that ClearDefense will come out and retreat the home, for free, if they do resurface between quarterly services. read more

I rarely write reviews so you know this must be really good or really bad. Thankfully, this review is going to give Clear Defense Pest Control an awesome review! A friend referred us a few months back but we had already scheduled a service with another company. The other company came out and provided their services and were on their way. About two weeks after that service we noticed the critters (roaches and spiders mainly) coming right back out. Soon the spider webs were taking over, so despite having just paid $$ to the other company, we bucked up and called Clear Defense. We IMMEDIATELY noticed a difference. Little dead bug bodies everywhere within a matter of days. This service was on 04Sep2013 and we are still seeing the after affects of a job well done. Looking back we never noticed any sort of 'remains' after the first company sprayed. If your only looking at the bottom line you may think that they are a bit more than other services. However, if you look across the board at what Clear Defense offers you are getting way more bang for your buck. For example, after the first service they come out a month later to do another service, they clean out spider webs, they do crawl spaces, they LISTEN to what your problems are. If it's possible to be excited about a pest control service than shop no further because you will be satisfied with not only the job on site but the customer service provided before, during and after the service. Josh did a great job during the service and really explained what the services entailed. Great job Clear Defense! read more

We were burned with our last pest control company, having to do treatments between services, so I was very apprehensive, but trusted so many 5 star reviews. Also, all of my friends who use them have had nothing but positive things to say about them. We live in a heavily wooded neighborhood, so having a pest service that also treats for mosquitos was very important to us. We also had tons of spiders and recently MICE. Jacob, the technician that came out to help was polite, concise, knowledgeable, and very helpful. He knew what he was doing, and put me at ease, especially about the mosquitoes and the mice. He put bait that dehydrates the mice upstairs and showed me how to check to see if the mice were eating it or not. He also told me that they also put one in the crawl space, and I could check it if I wanted, but that they would be checking it when they came back next month. We were not thrilled about moving from a quarterly payment service to a monthly payment service, but for us, you pay for what you get. Not pulling spiders off of my car, child, or out of my kitchen every day is worth it to me! Being able to enjoy my porch in the summer without being a mosquito's paradise, is worth it to me. Being able to sleep peacefully knowing that if mice come in they won't be here long, is worth it to me. This will not be the cheapest option, but it will be the most cost efficient for the degree of thorough services and quality people they hire. I'm extremely pleased and couldn't say better things about this company! read more

THREE years after my first review and (surprise) STILL a happy camper! Please see my other reviews for details, but just know that I'm a stingy girl and yet I've never even BLINKED at the autopay for ClearDefense Pest Control. - People who answer the office phone: SO friendly, super efficient, extremely accommodating of reschedule requests - Technicians: the kindest people ever -- extremely respectful of our home, always listen to our specific concerns and tell us how they plan to treat the property, and have great attention to detail (garage nooks/crannies, going around furniture, putting extra traps) - The actual pest control product: I would be fine with toxic fumes if it meant I never saw a roach again, but whatever the technicians at Clear Defense us is apparently effective AND child/pet-safe once it dries down (we have neither but good to know!). In 3 years, I have only found 6 dead cockroaches (zero alive) inside my home, which is a really low and super predictable rate of horror that gives me great peace of mind. anyway, tl;dr: still advocating for whoever reads this to switch to Clear Defense. I'm cheap, easily terrified by bugs, and extremely picky about in-home service providers -- I have never complained about the price of my service, I have never felt their treatments were ineffective, and I have only ever had glowing reviews about all of the technicians that have treated our home. read more

Clear Defense came to our rescue again. We spied a brave mouse in our house (ewww) 5 days before we were about to have 35 people at our house for a birthday party. The thought of having the furry houseguest around for that made my stomach lurch. I called Clear Defense at 3:30 on Monday afternoon and Josh was at our house at 8:15 the next morning. He put down numerous glue traps and snap traps. I would have been pleased with this service. He then took his flashlight and started looking under the appliances where I had spied the mouse. He thought he saw it under our fridge and used a long piece of plastic to try to guide the mouse out onto the glue trap barrier he set up. The mouse did in fact come out and ran to a closet where he set up a glue trap barrier again. The chase then continued back to the kitchen where the mouse stayed put under the fridge. He then apologized for not being able to catch the mouse. My husband and i were both just impressed that he took an extra 30 minutes trying to catch the mouse while he was there on top of laying all of the traps. My story had a happy ending (for me, not the mouse) when at about 3:30 that afternoon, I found the little furry intruder in one of the traps. We could now breathe a sigh of relief that the mouse would not be the party crasher at our house that weekend. Thanks so much to Josh and Clear Defense for coming to the rescue! read more