We have used Bulwark for several years. Their service is exceptional and communication stellar. They text the day prior to service, arrive on time, and report any areas of concern. They remove cob webs that are up high on our porches. Especially appreciated the text with a picture of an empty plant pot that had standing water, letting us know it is a breeding ground for mosquitoes. Thank you, Bulwark! You guys are phenomenal! read more

Mark was on time and extremely thorough treating our home for spring time pests. We love having the same technician everytime!

Caught Matt while he was taking care of my neighbors yard. Briefly talked with him and was able to set up and schedule a same day appointment. He wore shoe covers inside the home, took care of everything that was needed. Did a great job and based on my initial experience, I would recommend this company. read more

Mark did a great job today establishing new service at my home. He was very thorough and explained everything clearly.

My service technician Tim is great. He treats and thoroughly inspect my home for insect activity. He is always punctual and professional when addressing my questions. read more

Mikey went above and beyond for out home service. He was thorough and even cleaned up some cobwebs I've been meaning to dispose of! Very kind and respectful. Highly recommend them! read more

Tim Chasteen from Bulwark has been absolutely fantastic in getting my home pest protected for the past several years and I've never been disappointed! Every few months I get a friendly call or text letting me know when Tim is coming over for service and he's always smiling and ready to help with any question or pest service j have. Highly recommend Bulwark! read more

Great work, Jesse, as usual! Punctual and thorough. My dogs didn't even bark at you!!

Jesse was great! Provided the services we needed and he was on time and very professional!!!!!!!

Mark always does an awesome job at my home. Have been with Bulwark for many years and have always been satisfied. Thank you Mark for a job well done. read more

We've been using Bulwark for years to help keep our home pest-free--everything from mice to wasps to all sorts of bugs--and they've consistently done a great job. Today, we had a visit from Matthew Welsh, and I just have to shout him out! He was thorough, knowledgeable, and really personable. He took the time to walk me around the house and point out exactly where the bugs were likely getting in, which I really appreciated. His attention to detail made me feel confident that things were getting taken care of properly. Great service all around--thank you, Matthew and Bulwark! read more

Orlando always does a great job for us. Been using Bulwark for a few years now, have always been happy with the service and responsiveness.

I would rate this a zero if possible due to their service or lack there of. We were loyal customers of theirs for 6 years!! We cancelled service in March as we decided to go with someone else who came to our door selling a new kind of product. I called to cancel that day and agent said my account was closed. Low and behold I got a bill again 7 weeks later. I called in again to check and make certain our account was closed. The agent assured me that the account was closed and yet again I still was getting billed. Then I get a bill stating that I owed 400$+ dollars and this was my final notice. This was printed almost a month ago as to when I received it in the mail and now Bulwark was turning it into a collection agency. As a small business owner myself I pride myself on ensuring my service is top notch including how I handle my customers which includes the customers that have been with my business for 6 + years. This is crazy and the amount of unneeded headache on me is not okay because someone did not correctly cancel my account the first time. Buyer beware!!! Not worth the headache. Other services in the market that offer good service all the way around read more

Joshua T communicates well and takes care of our issues in a timely manner. Whenever we have a problem, I can easily schedule a service on the app. read more

Tabitha is simply the best! She is careful and knowledgeable. She always comes on time and does a great job.

I am under contract with Bulwark for termite service, vole eradication, and general pest (specifically fire ants). All of the technicians they have sent have been kind, courteous, and very knowledgeable. Elizabeth is great, and I couldn't ask for better service. read more

This company has been doing a fantastic job on our yard. We had issues with fire ants, mosquitos, and wasps at the beginning of the season, and they've handled all of them beautifully (we were able to spend the whole Memorial Day weekend in our yard without worrying about stings or bites). Our Pro, Timothy, always does a thorough job, keeps an eye out for potential issues, and knows exactly how to handle any pest issue at hand. Very professional and friendly. read more

We had previously used Bulwark, and the service seemed good; however, since using the service in Durham, we have been entirely unsatisfied. First, we had initially called them for mosquito control, but we have continued to have mosquitoes. Worse, after more than a year, when we cancelled our service with them, we learned that they had not been spraying for mosquitoes, which is obviously ridiculous since we had initially employed them to do just that. Second, we had them come to address fleas in our yard, and even with follow-ups, they haven't been able to address the issue. Even with using Frontline on our dogs every month, we still have them in the yard during the summer, and we live in central Durham--an urban area. It doesn't seem difficult to address them. Just do the job we pay you for. Third, 'technicians" come out to your house every month, but consistent with the lack of results above, I'm not sure they actually do anything. I just watched our last "technician" Josh merely walk around the house for a few minutes for our $60/mo. treatment. Didn't seem like he did anything. Sixty bucks for a couple-minute lap around the house with no results seems like an exploitative payday. Given that and the lack of results, we have cancelled with Bulwark and will be seeking other/better pest companies. I would not recommend them. The results speak for themselves--nil read more

Very happy with employee who came to our house to set traps for mice and sprayed for insects. He was polite, professional, and thorough and it really showed that he cared about doing a super good job for us. We are happy to begin their every two month plan. read more

We moved here from PA about 4 years ago and quickly realized professional insect extermination is a must. Bulwark is an excellent service provider and my only objection is the annual cost. I question the number of visits (bi monthly), but the results have been good. On occasion, we'll see ants or something and they promptly hop on the truck and handle it. Unless they increase the price soon, or we find a cheaper competitor with comparable results, we'll stay with them. read more

Ever schedule an appointment, say you are in the way and 3 hours later pull up. Best of luck to you but first impressions failed

She wasn't sure of the issue, did not explain in detail what she was going to do, just said 'I'm going to dust it' what ever that means. Issue was in the crawl space, did not going into the crawl space just put dust in from the entrance to the crawl space, no explanation of what the dust does, no explanation or instructions on what the product was, how long before I can go back into the crawl space, any issues for pets and children being ING around it. No discussion on alternative treatments that could be used. No discussion about how to prevent the pests or looking to see where the mice came in. Just a poor job that she 5 minutes at most doing and then I get charged $160 for. In my opinion it seemed a totally pointless visit. Asked to sign the visit report before the job was completed. read more

Thanks to the technician Thomas Pulliam for a thorough pesticide treatment of my house a couple of weeks ago, I haven't seen any bug-activity since he diligently addressed all the issues during our appointment. read more

So far so good! If I have any issues they address it fast and efficient.

Bulwark is great. Easy to work with. Shows up when needed and communicates well. Their online portal is easy to use. The technicians are all knowledgeable, professional, and reliable! read more

We have been using Bulwark for almost 2 months and are happy with their service! They are knowledgeable, responsive, and professional. Definitely recommend! read more

I've been so pleased with Bulwark! Especially our assigned representative, Christopher Brown. We are set up on an ongoing membership and have not had any issues with bugs in and around our house. The one time we did have trouble, due to all of the rain, Chris came out to fix us right up immediately and get rid of the ants that were trying to seek refuge in our bathroom :) Chris is always such a pleasure to see - he's so friendly, takes pride in his work, and truly cares about doing an amazing job. I highly recommend Bulwark! Great pricing, great staff, and great results. read more

I called because I was having a huge ant problem in my kitchen. I was at my wits end and called hoping to get an appointment asap. I was able to get one the very next day and Daryle showed up right on time. He educated me on what I was doing wrong. Those things you buy at the store invite them in instead of solving the problem, so I just made my situation worse. He did a very thorough job of getting rid of the ants and also sprayed for other bugs. He then went outside and did a great job out there. Thank you so much! read more

Paul is my Rep from Bulwark. He is very knowledgeable and takes his time to research and listen to customer's concerns! I appreciate his effort and feel confident that he will eradicate all my Spring critter concerns! read more

We have been utilizing Bulwark for 4+ years. We have been thoroughly satisfied with the services that they provide. In particular, this morning, technician, Thomas Pulliam, did a thorough and comprehensive job servicing our home and property. He was patient and took his time. He also explained everything that he was doing. I would highly recommend Thomas, specifically, and the Bulwark company, in general! read more

Bulwark not only met my expectations but exceeded them. Moved into my new home & quickly realized I needed a professional exterminator -- a can of Raid was NOT going to do the trick! I called and I think my panic was detected. I not only had a same day visit from one of their professionals, but they fit me in at the end of the day and treated my home at 6pm. Not just a 9-5 business. In addition, the cost was reasonable and even better, the technician was courteous, pleasant and professional! I don't usually write reviews, but I believe this business deserves this 5 star rating and felt compelled to provide it. read more

I requesting a specific technician someone who is a friend of the our family to service my 93 year old mothers house for bugs. They promised to send who I asked for. To my surprise a different technician showed up. Sprayed and we still have the bugs. I have called and complained and have not gotten any satisfaction. They are insistent I pay $ 129.00 and have now sent me to collections. It is the principal. Stay away from Bulwark. read more

I live in a wooded area and had a huge problem with large roaches entering my house starting earlier this year that was stressing me out to no end. Thankfully, once I contacted Bulwark about getting the house sprayed and rid of the creatures, they responded quickly and efficiently and were in to spray in and around the house within the week. After they had sprayed, one roach appeared, flipped over and dead in the kitchen, but after that, there were no more. Bulwark was very diligent with the schedule every other month perimeter sprays and I had an overall pleasant experience with everyone I interacted with. read more

Great customer service. Had some specific problems in addition to quarterly service. The team in the office and in the field are both great to work with, very helpful in understanding where and when to apply, what we can do in addition to keep pests away. read more

I thought I had updated this review but I must've missed it. Their quality control department called me and did offer excellent customer service to finally resolve the issue read more

Chris Brown has been out to spray for us once a month for the past three months. He does a great job! Chris takes his time and is very thorough. Bulwark is very affordable and worth every penny. We look forward to seeing Chris every month! read more

No problems,always on time. Price not bad and so far... No bugs (3months) so that's a bonus...

This is as good as it gets for exterminating companies. I was watching my friend's dog and he got into the mouse box that has poison in it for mice. The mice eat it, leave, then dehydrate somewhere. The box they placed turned out to be broken, but we told them that was fine because we didn't have a dog. Oops, we forgot about the box while we were pet sitting. Next thing you know, doggie has a blue block in his mouth, down his throat. After a call to poison control for animals ($60) and $150 vet bill, Bulwark offered to pay our entire bill because it was their fault. "No dog should be able to get into the box." How's that for customer service?? To top it all off, we hardly have any bugs in our house. What they use is so safe for animals, by the way, they don't use the poison for mice that could affect the nervous system in animals. They use the easiest poison on animals there is on the market. Definition of Bulwark: a defensive wall. They do their best to keep animals away from the poison they put down. read more

Christopher Brown came to get rid of ants in my house and did it with a smile! Even after I tried everything, Christopher got rid of them in 5 minutes. Thanks!!! read more

We came home to find that Bulwark Exterminating had visited our yard and did a treatment of insecticides that are highly toxic to honeybees, bees and aquatic animals and toxic to earthworms, crickets and grasshoppers. We immediately called them when we found out because they poisoned the WRONG address. Their response was - "we won't charge you." We have worked hard to keep our yard poison free and they have now ruined that and delayed our ability to get our yard certified as a butterfly highway spot. As well as endangering the local Eastern Box turtle, frogs, grasshoppers and skinks that live in our yard. And with the breeze today, it more than likely drifted into the stream that is across from our yard. Apart from that, their worker knocked over some of my flower pots, trampled many of my plants and left big piles of poison granules in spots in the flower beds and below the water spigot. There is no way to undo the damage they have caused and this poison will remain for months - destroying the habitat we created. If people want to poison everything, that is their right, but Bulwark employees need to READ their paperwork and READ the address markers so as to not destroy someone's habitat. read more