I have forgotten my Admin password for our Canon printer. I called Cab=non USA, and they referred…read moreme to Copy Resources in Manassas, VA. I spoke with Ron, he was very meticulous in helping me step by step on how to reset the admin password. He is on the money with his knowledge on Canon printer. I would highly recommend to work with him on any of your business printing needs. Luke B.

I highly recommend Copy Resources for consumer inkjet printer repair. I took my Canon MG8120 to the…read morestore, and Ron spent over an hour with me discussing the problems I was having, fixing what he could right there, and recommending where and what to buy for a part that is no longer manufactured. He also gave me many helpful suggestions and was very patient as we troubleshooted. Thank you!

These guys are the real deal. They have tons of used high end task chairs from the brands you know…read moreand love (eg Humanscale, Herman Miller). They also have spare parts so you can fix it yourself and save some cash. I got some parts for my 22 year old Humanscale Freedom chair. It was painless and fast. I should have come in months ago when the seat cushion was starting to disintegrate!

Looking for a new office chair for your work from home setup?! Look no further! Morad assisted my…read morehusband & I in finding our perfect chair. Their Herman Miller chairs sell out SUPER FAST so you have to constantly check for updates. The chairs are all generally used/refurbished and they've got a great inventory. Morad was so helpful and made sure we left happy! Showed us what the fix and how to use the different functions on the chairs. Definitely recommend coming here to get great deals and fantastic customer service!

I've worked with several employees at Offix on both a professional and personal level and I have…read morehad nothing but amazing experiences! Offix is a great company who really care about their customers. I recommend Offix to anyone who is in need of office supplies!

This is a great company, i highly recommend working with them for your office equipment. Very…read moreprompt, even after the sale, which is rare! Personable , tech Jason is amazing! Sales staff not pushy at all. Thank you Tim King.

I used to get great deals on laptops here. Also printers. Those days appear to be in the past. Some…read morein the business world, might like their supplies. To me they are overrated. It's a competitor to Staples. Have fun if you're here, as they certainly do carry a lot in inventory. It's not crazy busy in here, the last few times I've been here. That could be good or not so great for them. I will say they have above average customer service. Their people know the technology section quite well. If I remember correctly, they have some good sales on tablets occasionally. There is an ok amount of parking close by, but also a Costco is in the area. Be careful as the driving experience can be problematic.

Don't rely on this location for FedEx service. Refused to take my package because FedEx hasn't been…read morepicking up packages so they don't have enough storage in that entire big box store.

We have shopped at this store every few months for several years. The young lady who seems to be…read morethe manager has always been quite nice. Yesterday, while we were in the ink aisle, an automated monitor kept calling for assistance. Both customers (us) and employees ignored it. When we reached the checkout counter, we jokingly mentioned the monitor to her. Hoping to make light conversation based on our past interactions, we tried to expand on the joke, but she immediately brushed us off and ignored us. While we know she is a hard worker and an asset to the store, it was disappointing to be treated like bothersome outsiders. We will still shop here, but we will keep to ourselves from now on. Unfortunately, this seems to be the way of the world today.

This is to inform you what happened to me at your Liberia Rd. Manassas, Virginia store on June 19,…read more2025. It was the worst customer service experience I've ever had in my 62 years. I ordered a plastic chair mat the night before through your online store. $19 of my rewards was applied to the purchase of which I paid the additional $11.65. The item was to arrive the next day and I would receive an email when it did. On June 19, I received that email and clicked on the button within the email to notify customer service that I was on my way. It said it would be up front to pick up within the hour. When I arrived, a young woman with long magenta-dyed hair went to the back of the store to retrieve the item. I waited nearly 15 minutes when I asked the young man at the service desk what was taking so long. Apparently the item was behind or blocked by some items in the back warehouse. When she came out to finally tell me, her attitude from the very start was condescending and dismissive. I suggested that she have the guy move the boxes if she could not. She said she'd get her manager. About another 20 minutes went by before the two switched roles and he went to retrieve the item. At one point I asked if he could show me how bad the item was stuck in the warehouse so maybe I could come back at a later time. I was shocked when he said, "If you come back here I'd have to call the police." That was totally uncalled for. I was just trying to assess the situation since it seemed odd that they had the item but couldn't get it for me. Another 10 minutes went by and he brought out a different kind of chair mat than I ordered, said that they could not find the model I ordered, even though the night before online it said 53 were available. We went to the register and I suggested that they scan the barcode in my email to make sure they were actually looking for the correct item. They never did. At this point it went downhill further. The woman met me at the cash register and we proceeded with a refund. She asked me to stop videotaping, which I started earlier when I could see this was getting out of hand. When the camera was off, she laid into me with such viciousness, at one point saying, "Oh, this is nothing," like her job meant nothing. And, "You see what's going on on TV right now!" It was like she was insinuating that I had something to do with ICE deportations. It was weird, and several customers looked on in shock. I requested a full refund because at this point I no longer want to shop at Staples. I was polite when I left but I could not believe how I was treated. A woman who witnessed what had happened met me at McDonald's nearby and told me she was so sorry I went through that. This whole experience lasted 45-50 minutes. What the Staples employee should have told me was they had the item and politely ask me to come back when they could access it. Even then, though, according to them, they DIDN'T have the item. So, so many problems with your system that caused this mess. And at no time did I get to speak to a manager. Awful experience. The woman needs to reprimanded or fired. I have a 10-minute video in which you can see her condescending attitude and me waiting. Victor

Friendly, reliable and on-time. Highly recommend for ink or print service needs.read more

From the owner: Keep your business printers in perfect working condition with help from SupplyLine Inc. Our printer…read morespecialists are proud to serve local business clients throughout Alexandria, Virginia. The next time you require our printer specialties, contact us to speak with a member of our team. SupplyLine is a family-owned and operated business that offers laser printer services and supplies to business owners throughout Virginia and Maryland. You can rely on us to repair and maintain printers, copy machines, fax machines and other important pieces of office equipment.