We have shopped at this store every few months for several years. The young lady who seems to be…read morethe manager has always been quite nice. Yesterday, while we were in the ink aisle, an automated monitor kept calling for assistance. Both customers (us) and employees ignored it. When we reached the checkout counter, we jokingly mentioned the monitor to her. Hoping to make light conversation based on our past interactions, we tried to expand on the joke, but she immediately brushed us off and ignored us. While we know she is a hard worker and an asset to the store, it was disappointing to be treated like bothersome outsiders. We will still shop here, but we will keep to ourselves from now on. Unfortunately, this seems to be the way of the world today.

Just returned. 2nd time today trying to get a passport picture for Canadian passport that is…read moreadvertised on their website as being possible. 2nd time today - tall caucasian with white hair - you should get rid of him. He does not understand customer service. I got Jamaican passport photos 4 weeks ago and at the time, the lady doing them indicated they could do everything based on the system they had. But regardless...you are falsely advertising and that guy really sucks.

The worst customer service. The 2 employees there don't know how threat paying customer and of…read morecourse since their manager is not there they have the worst attitude don't come to this office ever. The don't wear name badges and went asking for name to be able to let corporate know about their bad treat to customer the denied to provide it and the don't even provide store location. I have been a customer of FedEx and gone to multiple locations and this is the first location that provides the worst customer service experience. Rude inefficient and incompetent. You can tell the really don't want to be there but are just there for a pay check not understanding they have a pay check cuz of the customer who come in for service. They need better trained employees and employees who actually understand the job and want to be there. I was having a good day until I went here and received attitude from them. For No reason just for asking for tape to seal A FedEx envelope that I was going to ship through them We are not talking about even being serve or weight or Charges or anything just said may I have a piece of tape to seal the FedEx Envelope I'm send for extra security and the lady went off no we don't provide that you have to buy a roll for that and a bunch of other things which I'm Not sure what she was saying seem Like she was not 100% relay her msg in English properly. I always send those envelopes at different FedEx locations across the region and for extra security I always place a strip of Tape across the seal part and never ever had issues or Been cursed for what it seems a foreign language speaker and told I need a to buy the whole roll and is not about the roll but the way and attitude given if FedEx has changed is quite simple as someone who works with the public I tend to defuse and on the personal level not give attitude to those who Work with the public. Simply they could have said sir dude bro I like to assist with the request but we now have a new directive and not able to provide without a charge by buying it a roll from the wall. And awesome I would have understood since they only work there and follow orders from corporate. But that was not the case. Remember you catch more bees with honey that vinegar and when work with the public you need lots of honey

I showed up with a FedEx Box already packaged up and labeled with a completed shipping label. It…read morewas about 5:00 pm in the afternoon - and there was a bit of a line - there were about 10 people in line in front of me. After a bit, I finally got to the counter, handed my package to the FedEx staffer - and was good to go. I should have asked if there was a place to simply drop off pre-labeled packages so as to not wait in line next time... #FedExOfficePrintandShipCenter

OBaid was outstanding!, Prices where excellent, My Office was in need of a copier ASAP, Intrawerx…read more.. Bravo to our outstanding customer Service! The VIrginia Eyecare Cener

We highly recommend this company (Intrawerx Copier), products and services. Obi is very…read moreresponsive and always available when needed. We've purchased several copier/printers from them and have been highly satisfied with the products and services received.

MP is A+ in my book…read more I purchased an HP7250 All In One wireless printer, copier & FAX about 3 years ago from CostCo. I got a good deal and the unit has been working great up until a few months ago. I started getting all sorts of different errors and it would shut down. I would try the reboot and repeat and it would work again. And then start the same trouble all over. I called HP and got the 'not so much help line' and that was an hour of my life I will never get back. An IT friend suggested I 'google' the error messages to see what might come up. One thing led to another & I found the Web Site for this place. I took it in last Friday and got it back today a five day turn around. They charge a flat rate service fee of $100 bucks upfront. If they can fix it with no additional parts or extensive labor it remains $100 bucks. I got a call from the Technician, Phillip Proffitt. He told me what had happened and how to avoid having the same problem. Great service, professional staff, efficient and affordable. It's easy to locate right off Manassas Park Drive near Euclid in Manassas Park. They are an Authorized Repair Dealer for Hewlett Packard, Lexmark & Kyocera. Support your local Veteran owned business!

We have been long time copier customers. They take care of our copiers and printers. Always prompt…read moreand professional. We recently switched our IT services to MP and have never felt better about our security. I would not hesitate to recommend to any of my clients and friends.