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    Mr Computers

    5.0 (1 review)
    Closed 7:00 pm - 8:00 PM

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    12 years ago

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    Will Get IT Done

    Will Get IT Done

    (13 reviews)

    I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

    Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

    COMPU Computers

    COMPU Computers

    (24 reviews)

    $$

    Sent them my PC with a fried CPU slot on the motherboard, they then purchased the wrong motherboard…read moreas a replacement, but gave me a "free" PCIE network adapter to make up for it. Not only did they not re-install the back plate of my PC case (leaving a giant hole in the back for dust to get in), but I later found out that the network adapter they gave me doesn't support Bluetooth, where as my old motherboard did, which I wasn't warned about... The price was UP THERE but probably fair, given that they replaced the whole motherboard, and while it took a long time, that was mostly due to them having to wait for the new motherboard to arrive. Still, the only reason I'm even willing to give two stars is the fact that it FUNCTIONS after they returned it. EDIT: Since yelp is annoying and doesn't let you(?) delete reviews. The bluetooth issue SEEMS to be an issue of my Windows install being borked, not at all Compu Computers' fault as far as I can tell. However, the entire situation was still incredibly annoying, so I can't bring my rating MUCH higher.

    Horrible experience. Knew my acer laptop had a display issue I wanted to see what pricing they…read morewould offer for that fix. I had to call 48 hours later to get an update on it just for them to say it was a $800 motherboard issue. Complete bs, called again to pick up my device and received no answer for another 24 hours.....worst part is when I got home I used an hdmi cord and the laptop displays just fine on a monitor! Complete robbery if I would've allowed. They even offered to charge me $300 for the warranty service for them to manager support with acer....dont come here please learn from my experience

    Mr Computers - itservices - Updated May 2026

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