WI'll never try to donate again. Trying to drop off some plantation shutters. They took some last…read moreyear. Today, took one and not the other. Made us take it back. So tired of them being extremely picky and wasting our time! The young man was nice, but we never know what they will take and not. Will not donate or shop there.

Amazing staff. People there are very nice. They let you roam around freely. Not pushy, and will…read morehelp when asked.

Staff was super helpful with helping me find what I needed. Would come again in the futureread more

Staff was super friendly and helpful. I purchased an Inca v120 miter gauge. When I got home there…read morewas a v27 in the box. The folks at rockler fixed it for me with no hassle. 100% will shop here again.

I have tried reaching out for the last three months. What is the best way to get ahold of someone…read moreat REAL THIN BRICK? I ordered brick from there and encountered a problem. I sent an email on April 16, 2026, then again on April 24, 2026 and sent another email today JUNE 15, 2026), to design@realthinbrick.com. I reached out in April asking how much weight the real thin brick (I bought) could hold? I was going to put my water heater back on it after laying the brick underneath it. They said - "a water heater is no problem and that the brick is incredibly durable and strong and can easily support the weight of a car", so a water heater should be no problem. Well, the brick ended up cracking. Three times reaching out and no response. That is very telling. When i spent over $2,000 to buy the brick, they were very helpful with that. The brick is wonderful by the way. I get compliments on it every time someone comes over. I just wish someone would have gotten back to me about the crack. So my warning to others is - if you encounter a problem with the brick, they won't respond to you. And I am unable to leave a review for them anywhere else. They post their own reviews.

We ordered $16,000 worth of brick from this company in early December, paid up front. We had to…read morerepeatedly ask for lead time and expected arrival date. We finally got a response the first week of January. That is the last communication we received and it is now February 17th. I have called a dozen or more times, countless emails, voicemails, etc. Zero response. I will be boarding a plane and flying to their doorstep next week to sort this out face to face. Steer clear. I hear they have a nice product, but I doubt I'll ever find out.

Beautiful tile show room. They have bigger slabs so you can actually visualize and touch the slabs…read more It is definitely pricey and according to the lady, it is a local company.

We placed our tile order in October 2023. The order was supposed to be in Seattle in early March…read more2024. We have been waiting for our tile for 5 months, only to find out that the tile maybe will be here in May due to a customer order mistake. Unacceptable!

Natalia was not helpful and so rude and arrogant. drove many hours to go out there and ended up…read morehaving a rough time working with her very very frustrating.

This place is awesome. Been renting trailers for the for years, and they've extremely efficient and…read moreprofessional. How efficient and professional, you ask? Well I got a 12' drop-back flatbed reserved and paid for in about 3 minutes, beginning to end:

As a former employee of the coatings Division Branch in…read moreTukwilla WA. I must express that my experience working there was very bad. I was underpaid overworked,underappreciated and dealt with daily small forms of harassment and small bullying tactics by another older employee I worked with in the warehouse. And constant on off microaggressions I received from the on-site general manager and him constantly underming my opinions and ideas to top off his very Condescending demeanor.I often felt disrespected culturally. And to mention I am someone and male of color. Theres more to this. But I will say . this much.

The warehouse personnel have the worse customer service I've experienced. If they have given me the…read morecorrect materials the first time I wouldn't be returning items x3s with that said you have definitely lost a customer. Consider yourself warned .

Terrible company. Buyer beware. Our contractor bought kitchen cabinets from them. Less than a year…read morethe cabinets are pealing and this company refuses to repair or replace. Nasty customer service by Ryan. Do not recommend them at all!!

This place is awesome. Great selection of different materials/sizes. I only discovered when I…read moreasked my mom (they've been customers for decades) cause i was trying to find something other than the ugly grey gravel sold elsewhere. Service was great - one of their employees hand bagged 4 more bags for me. I'll be back (this week I think)! Only downside is that they're not open on the weekends.

My favorite terracotta gravel was only here and came again, A normal office has a fire in January,…read moreand the next RV becomes the office. 2First, see if you have the gravel, rocks, soil, etc...you are looking for. Then go to the office, tell them what you want and they will give you a ticket. You can also give the ticket to an outside employee. Move the truck to the designated location according to the employee's instructions. An employee brought the ordered gravel with a tractor and put it in my truck. There, I get a form with the weight written on it, and I take it to the office and pay it. There isn't much service every time, but I come here because my favorite gravel is here. I still need this, so please don't run out of stock.