Master Hands did an excellent job completing the tasks I needed. They painted doors, changed light…read morefixtures, and moved a curtain rod up. I look forward to doing more business with them in the future. I experienced skilled craftsmanship and great value in service.

From the owner: We offer complete general maintenance, repair, renovations, and remodeling work for your home,…read moreinvestment property, and/or business spaces. We are a family-owned business with over 18 years of experience in all levels of construction and electrical work. We are ready to help! Give us a call for your free no obligation quote! Hablamos Espanol!

They came out and did some really good work. No issues. Small family business no bologna. Will…read moredefinitely use again. Prices were fair as I would expect them to be. They cleaned up after themselves. They were on time and they did exactly what I needed them to do. Thank you very much

We had 12 recessed lights installed, 2 ceiling fans with lights and 6 barn lights! Great crew,…read moreefficient and reasonable for the job! I have been a repeat customer for more than 10 years!

WOW!! Amazing, amazing, amazing company. For starters, they came and repaired our generator…read moreunbelievably quickly without exploiting us even though we were in a desperate situation after Hurricane Beryl. We learned that the COO of the company, Josh, sometimes answers the emergency calls which is who we talked to. Also, the technician, Brett, they sent out was knowledgeable, friendly, professional, and competent. He worked quickly and answered all of our questions without being annoyed at all. We called many, many companies including the big ones around here and were reminded of how important it is to support smaller businesses. Everyone we spoke with truly cared about our situation and they actually answered the phone when we called. Very thankful to have come across this company. Very thankful that people like this still exist in the world. Thank you guys for helping us!

ARK response to BBB complaint contained many inaccuracies. No help in resolving Kohler generator…read moreissue

Justin did a terrific job on our electrical issues and estimate for 50 amp service. We will request…read moreJustin in the future.

I am so pleased with Dailey. The technician was on time, very personable and discovered my problem…read moreimmediately. I definitely recommend them.

Very responsive and great customer service. I had a generator installed and Nathan has very…read morecompetitive pricing and showed up when he said he would. Highly recommend!

From the owner: NS ELECTRICAL, Greater Houston/Conroe, Texas is a family owned and operated business started in…read more2022 offering licensed electricians providing expert electrical services, backed by our combined 25 years of extensive experience and knowledge. At NSE, we offer a wide range of power and electrical solutions, installs, repairs and services, including generator sales with complete installs for commercial, business and residential projects. Flexible financing and installation options are offered. Our goal is to listen to your questions and needs and respond with quote accuracy, gathering the best materials for the job at a fair, competitive price, all while maintaining our high standards of professionalism and quality workmanship. Our office is located in Conroe, Texas, however, we proudly serve a wide area encompassing Greater Houston/Conroe, Spring and their surrounding communities, including Lake Conroe, Downtown, Medical Center, Bellaire, Heights/Montrose, The Woodlands, Willis, Tomball, Lake Houston, New Caney, Porter, Kingwood, Cleveland, Coldspring, Lake Livingston, Livingston, Crosby, Huffman, Katy, Sugar Land, Huntsville, Lufkin and beyond. Our team of electricians have you covered with value, quality, fast turn around and guaranteed satisfaction! Contact us today for more information. TECL #38286

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

The sales and operations side of the project was wonderful. The administrative and project…read moremanagement by the "Project Coordinator" has been a nightmare. We made the required deposit at the end of July and we were scheduled for installation on September 23, with the possibility of it being soon as they were going to start doing 2 installs a day starting the following week. When I called on August 19 to just confirm everything was still on schedule, or if they schedule was pushed up with the 2 installations starting, I was told by the PC she had not scheduled our installation yet! It was after reaching back out to our salesman that we were scheduled as we were told. I was repeatedly to asked provide documentation of the HOA approval and the survey plat, both had been previously email twice to the PC. We have been lied to, twice, regarding the inspection results, which I ended up calling the City of Conroe myself to find out why the inspections were failing since the PC told me she didn't know why and they don't get that information. The first inspection had not failed, as I was told, as the city confirmed the initial passed. The final failed because the trenches were not filled in as they should have been. The PC blamed the trenching subcontractors and said they were supposed to have filled them in the prior week. However, the first inspection would not have passed had this happened bc that would have been the week before the inspection. A project that should have taken 5 days per the PC provided timeline took over 2 weeks, our credit card was over charged when the $1000 down payment wasn't credited to the balance due. I'm told I'll get a check in the mail rather than crediting the $1000 and the 3% fee on this money they charge to use a credit card. As far as the credit card, I was told we couldn't use our Generac issued credit card because we didn't apply through their website, we applied directly through Generac. I called the card issuer and this was not the case and had to provide the steps on how to process the transaction to the PC. I'm still waiting on a call from the owner for a week and a half since my request to speak with him and I'm not confident at all the message was relayed due to the repeated discrepancies during this whole process with the Project Coordinator. The salesman was fantastic, the subcontractors were great, but if you decide to use this company make sure all communication is via email and to keep an accounting of all the financial transactions.

In addition to my Generator install and service, I reached out to GenTex Elite Services LLC to see…read moreif they could refer me to an electician to change out my porch lights. As it turns out, they do general electical work as well. Their tech, Robert, came out today and did the install, taking special care to make sure that the caulking around the lights matched the surrounding brick work Great job! It's nice to know that if I need an electician, GenTex is there to do the work! Thanks!

So impressed! We 100% recommend using GenTex Elite Services LLC.. This is the company you need to…read morecall first! The entire team was professional, efficient, paid attention to detail throughout the process, plus THEY ARE NATURE FRIENDLY. There were birds' nests near the installation site, which went undisturbed throughout the whole process and the guys always left a clean worksite. Thank you again to Aaron Hallmark, the owner of the company. Aaron would frequently come to the job site, roll his sleeves up, and you couldn't tell who was working for who. The way that he treated his employees was admirable, to say the least. The installation team--Verrel, Austin, Tucker, and Robert--worked seamlessly together. The process went extremely smoothly, and we were kept informed of any potential delays, which were minimal. Their coordination and communication were excellent. A special note of appreciation goes to Verrel, who noticed and informed us of a structural defect in our attic. Although this was outside the scope of his responsibilities, his observation potentially saved us from significant damage to the roof. This level of care and integrity is truly commendable. The owner also played a key role by suggesting an alternate route for the electrical wiring, which resulted in substantial cost savings. This kind of proactive problem-solving reflects a genuine commitment to customer satisfaction. Just amazing service After installation, we encountered a minor issue with the generator's Wi-Fi communication, which was not connecting properly. During this time, Erica in the office was incredibly professional and pleasant to work with. She remained diligent in coordinating with Generac until the issue was resolved, and did so in a relatively short timeframe. Her persistence and customer service were greatly appreciated. Selena, also in the office, was present and supportive throughout the process. We are completely satisfied with the installation and the service provided. The team demonstrated technical expertise, clear communication, and genuine care for the customer. We confidently recommend GenTex Elite Services LLC. to others considering generator installation! Thank you again!

We were getting ready to close on our home and he dropped the ball and didn't order the part when…read morerequested. Also, didn't call when he said he would. He finally ordered it after I asked him again 4 days for an update and then it ended up being backordered. I asked if there was anywhere else he could get the part since I needed it installed before closing which was 5 days away and he didn't respond. I asked him for the part number and got nothing. I asked for the model number on the furnace and got nothing. I had to get it myself and then call around for the part which I was able to find and get delivered. I will have someone else install it, which will at this point be after closing. He could've cost us the sale of our house!

If I could give more stars, I would. I've used Airtite twice. Adam takes the time to explain the…read moreissue and his prices have been reasonable. The bonus is that he also shows up when he says he will!