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    Saratoga Homes

    3.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    Pulte Homes

    Pulte Homes

    (2 reviews)

    Kingwood

    This post is for Pulte Homes- Centex Builder:…read more If I could give less than 1 star I would! DO NOT buy from Pulte Homes or Centex Builders! They use cheap products & when things break, mold/mildew they are quick to blame it on homeowner maintenance! They come out and do patch work they claim they are doing it as a courtesy. If you are looking to purchase with them DONT! They do horrible work and have ZERO communication skills. HIGHLY UPSET WITH THEM! If I could do it again I DEF WOULDNT WITH THEM!

    Warning to all Homebuyers looking to purchase a Pulte Home!!! Among their most egregious offenses,…read morethey flooded my hardwood floors the first day I moved in, refused to address the emergency until several days after the fact, and made me the bad guy through all of this and all of the other ordeals. Issues that I've had with my brand new Pulte home are coming out of the woodwork left and right and the management at Pulte has been apathetic and neglectful of my issues. I do not recommend Pulte due to the following experiences that I've had with them that are ongoing and they refuse to satisfy the customer. Timeline: June 28th - inspection with Greg. Pointed out a lot of things with blue tape. Fence will have to be moved but Mike agrees we can do it after closing. June 29th - close on the house June 30th - internet installers come and notice the box in the closet doesn't have the coax attachments. Called Greg and he came over with some help to pull out the box, get all the coax cables pulled from behind the wall, and they installed the new box. Appliance people deliver and install my refrigerator, washing machine, and dryer. July 1st - family comes down to help move/see house/celebrate 4th of July July 2nd - move everything into house from storage/old apartment. Start washing dishes from storage and notice leaking water coming up through the wood floor. Decide not to use dishwasher due to leaking and contact Marc/Greg to fix. Marc said to call emergency line so I did. On-Call Tech said it'd be the next morning until someone called/visited to fix the flooding. Meantime - we wash dishes by hand in the sink. Notice flooding is getting worse - large puddles of water appear and standing water on floor is constant. July 3rd-4th - More flooding since leak isn't fixed yet. Floor boards are starting to warp. Baseboards are separating from the drywall. July 5th - Greg contacts me about getting plumber set up and asks if I'm home. I am at work so will not be off. Greg sets up plumber to come on the 6th at 9am along with the floor guy to take estimates of the damage. July 6th - I take the day off of work so they come by and look at the damage and see what's going on. They fix the leak but leave a mess of debris on the outside of the home and on the inside - as well as holes in my house. Greg said a manager (Mike - see contact info below) would call me on Thursday afternoon. July 7th - I'm expecting a call from Mike in the afternoon; 2pm rolls by and no call so I contact Marc and let him know I'm unhappy. He said he would escalate it for me - even though he was on vacation in Florida. Mike calls around 3pm. He's also with another person and he has me on speaker - don't recall who that guys was. He says he's sorry about the issues and they will fix it. I bring up again that I'd like a sprinkler system as a token of good faith and for the inconvenience and he says no. Gives me a spiel about how they're going to put a senior guy in charge of my repairs, but that I have to expect repairs during business hours Monday-Friday. Greg contacts me and says the fence people are at my house fixing the fence and the landscapers will fix the sod on Friday. July 8th - I take off of work to be there for the repair people. No landscapers come as promised. Marc contacts me and asks if I've been called by a manager. I say yes but don't know when everything will be fixed and back to normal. I tell him I just want an irrigation system. Marc says if not a sprinkler system then at least a gift card or something. Get a call from a guy named Eddy with Pulte. He comes over since I'm home from work and we discuss the situation. I tell him that I've been more than patient and professional throughout this whole ordeal and I ask for an irrigation system - he says no way. He said he'd look into the wood being ordered and the drywall people to come over and fix the hole in the kitchen. He also said he'd look into them working later hours to fix my house. July 9th - I discover that the dishwasher does not work anymore. I write up the dishwasher and a few other items that still need fixing on the Pulte website. I become more frustrated with all of the issues that are piling up and send the long email that you received. I am prepared to sue them. July 10th - Discover the hole in the fence as well as nails sticking out of the fence (see pictures). July 11th - Landscapers come and lay sod in the front and back yard - but are missing some more in the front (see pictures). They fix the fence but not before the dog escaped from the yard. I receive an email reminder about the Pulte survey - I fill out the survey and give lots of bad scores. Ask for the director to contact me. *****NO contact for over 60 days!!!***** October 24th - Repairs still are not done.

    Space Design Solutions

    Space Design Solutions

    (3 reviews)

    Kingwood

    Same as other have stated!…read more If you are looking at this company for work, you truly need to listen here and the other one star reviews. Stay far away. Esteban Ramon is nothing more than a true scam artist as many others have also stated. There is absolutely no way that the five star reviews he has are credible. He'll do anything and everything you need until he receives the deposit. Then, all that follows are excuses, one after another. "i'm addressing a family matter" "i'm addressing an issue with a project" "i'll call you right back" "i'm out of the country" I contracted Esteban for basic restaurant drawings with MEP to submit to the city on December 9 2022. Drawing in which he apparently already had on file because he claimed to have done the work for the business that previously occupied the space. Therefore, the only work was to simply adjust minor items. Today is February 10th 2023 and I have yet to receive a response other than an excuse let alone any sort of progress with my project. There are so many quality, trustworthy, and most importantly, respectful companies out there to work with. Avoid the scamming and disrespectful nature this human carries. DO NOT WORK WITH ESTEBAN RAMON OR THIS COMPANY!

    We used Space Design Solutions per a referral from our home builder. Before signing a contract with…read moreEsteban the owner I received phone calls multiple times a day with him wanting our business. During our first meeting with Esteban we explained to him EXACTLY what we wanted. Since we didn't purchase plans online he had to draw them up, we provided over half the dimensions to him. A few days later we received a blueprint without anything we discussed during our meeting. He told us to give him time and he would shape it into our dream home but to make corrections to the drawing with a sharpie. I printed the drawing, made the changes and sent them back. A week later we received the drawing again with only 1 of the few changes we requested. Once again I printed the blueprint and made the corrections again. A week or two later we received another blueprint. This time it had our requested changes yet he made the square footage smaller (not what we asked him to do). Kicked it back again. A week went by and we got no response. Two weeks went by, still nothing. We would call him, no response. Text him, no response. Email him, no response. Show up to his office and he wasn't there. After 1 month of no responses we had to involve our home builder. After a couple of weeks he told our home builder he no longer wanted to deal with us (the clients) he only wanted to deal with the home builder. Last time I checked we the clients were paying for his service and not the home builder. After almost 3 months of being lied to, and receiving no responses he finally gave our home builder the blueprints after he refused to hand them over until we paid him the final balance. Esteban was the worst person to deal with, he made the beginning of our home building process a complete NIGHTMARE.

    Saratoga Homes - homedevelopers - Updated July 2026

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