Been to many Mr. Hero and tonight here in Amherst we got the best two Roman burgers and cheese steak sandwich we have ever gotten. Place was clean and all the condiments like lettuce tomato and fries were very fresh at 7:30pm. All the staff presented themselves like professionals and were all very polite. We will be back for more! read more

The food comes out fresh and they get the orders right. The space it a little bit small and dark so I prefer to order take out but the staff is friendly and they get your food ready quickly. read more

Food was great, as well as service Yummy yummy yummy Cashier was great, clean environment read more

Called in my order and when I got it home the order was wrong. I asked for a Deluxe cheesesteak and got meat and bread. Was told it was my fault. All the food was cold, fries and cheese were cold and about half of a regular size serving. I've been going to this restaurant since the 70's. Never Again. $30 to feed 2 people greasy cold fast food is too much. read more

I have no idea why this place is rated so low. I always come here when I'm visiting. The staff is friendly and the service is quick. The food is always great. I usually get my items to go so I haven't dined in but it seems clean, albeit a bit small. At any rate, I've been to others and this one is my favorite. read more

Not sure why we haven't stopped here in all the years living here, but glad we finally found them. They have a nice, varied menu and the two times we have stopped, our order was perfect. I had the 10" Italian, and was so hungry I thought I could devour the whole thing, but I couldn't. The bread is fresh, ample meat and cheeses and an all around good flavor. I know I should try something different next time, but I like this so much I just want to order it again. Sadly, because of Covid, you can't dine in, but take out is easy and I felt comfortable going inside. read more

I love Mr Hero!! Every time I get back to Ohio I'm here!! Hot buttered cheesesteak with the works! Next up the Romanburger! NO WAY you can go wrong on any of these! But don't forget the waffle fries with cheese sauce! And if ur like me, make sure to ask for malt vinegar to slather ur fries with! Thank u for always making my visit home delicious! Now can I please franchise one in Vegas?!? read more

Mr. Hero - a sandwich and waffle fries - Sandwiches Near Me - Amherst, Ohio

Stopped here on a random trip in august if 2022 to Ohio in my hybrid to test the mileage on it. Decided on going to Mr hero, haven't been here in 30 years and was in the mood for sone mr hero. Some might call me crazy for driving 400+ mikes to go eat but when it only cost $20 in fuel it's not a bad deal and since I haven't had them in so long I ordered a triple Romanburger and a triple hot buttered cheesesteak and waffle fries with chz sauce. In man it was delicious! Just like I remember them only now they're in a brand new building and bigger store. When you haven't had something in so long you'll do anything to get it was fun. This trip was in august 2022. read more

Bread and meat hard and burnt. This place used to be good. Not anymore. I have pictures but not sure how if it's an option to post. I work in food service and rarely complain because of that. So if I'm leaving negative review there's very good reason. read more

Not sure why they have such a low rating. Friendly staff and more tables then most. Been to several in the area and this one has the best Roman burger by far. Give them a shot and I know you won't be disappointed. read more

My first visit to this place. Went through to grab food for me and my coworkers. 3 of us got the gyro and 1 got the hot buttered cheesesteak. #1- if you are going to claim tzaziki sauce, then dobt water it down. It was cucumber water on my gyro. #2 you will get corrected if you call it a yeero and not a j-eye-roh #3- the cheesesteak was not hot or buttery and it was small, like the previous review stated. The meat to bread ratio is a little off. I would not Go back to this place. read more

Mr. Hero - Cheesesteak - Sandwiches Near Me - Amherst, Ohio

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I've never seen this chain/franchise before. So I gave it a shot on a recent trip. First impression wasn't great, wasn't terrible. Funny smell when I first walked in, unidentified. 6 small tables or so for inside seating and a take out / ordering counter. The place looked clean to me. Really nice lady took my order. 7 inch meatball sub, zesty fries and a fountain drink, all for under 7 bucks. The food was good overall, especially for the price. Good competition for subway. read more

Mr. Hero - a sign for a restaurant - Sandwiches Near Me - Amherst, Ohio

Food was delicious and service was awesome. However, there's no public restroom so we opted to go to another Mr. Hero.

Went into this establishment this evening it was approximately 830pm. There was a guy standing by the grill. He said we will be right with you. Mind you there are no customers. So I couldn't understand what was the hold up. After standing there for about 6-8 minutes 2 people came out from the back. A young lady comes up to take our order. As we ordered our food I told my daughter to get it in a combo because we were eating here. The lady taking our order looks at me said in a very nasty tone our dinning area is closed. I looked around and laughed. I said closed, we still have 30 mins before closing. She looks at me again and said we are closing in 20. Needless to say we didn't buy anything.She was very unprofessional. I won't be going back there again. Please save your money don't buy here. read more

Don't understand their restrooms situation. The signs say no public restrooms I've been here twice and both times I've asked to use the bathroom I got the " someone's in there right now " And they have to escort you to the back to go in a tiny room with a toilet. And they wait for you to come out so they can bring u back to the front. read more

They don't allow you to use the restroom even as a paying costumer !!! Owner yelled about a women wanting to use her coupon and made his wife ring her out!!! Also forgot t0 give me the dollar something cheese sauce read more

Decided to randomly stop here on the way home after a trip to Cedar Point. The place could use a little fixing up, but who's counting. The only employee I encountered as friendly and helpful. Pricing is pretty good, but the philly steak sandwich seemed a little small for some reason. Either way, the food is pretty good, and the employees are nice so I can't complain. read more

Where on gods green earth do you go to any fast food restaurant and order a medium meal and get a small fry and small drink. If you want a medium drink and medium fry with your already ordered medium sandwich meal, you have to pay extra! Place is a joke. Elyrias mr hero is better. Do not recommend this one!!! read more

They got my order wrong, I called to advise them and the female co-owner spoke to me like she was talking to someone on the street. I asked if she was a manger, she replied "what's up", I said "excuse me" and she repeated again "what''s up". WOW that's definitely NOT business like. She told me that I was LYING and that she did not mess up on my order. She said that she had all of this on video and I told her that I will come down there tomorrow to view the footage with her!!!!! I AM GOING DOWN THERE TOMORROW TO PROVE HER WRONG!!!!! I am NOT one to complain, but when someone tells me that I am LYING then naturally, I have a problem with that!! I don't recommend this restaurant to anyone!!! By the way.... I own and run my own business (not food service) and I would NEVER disrespect a customer in the manner in which she disrespected me!!!!! I am planning on telling everyone that I know how this lady treated me!! I very well might even pay for an advertisement in the local newspaper telling all of the surrounding population what type of customer service that they provide!!!!!!! read more

I went there and asked for a BMT not on menu , but they made one anyway . That was 6/10 /16 . I stop there today 6/17/16 ask for same they treated me like an idiot and disrespect . Laughing that is Subway , you can be sure that is where i go in the future .I asked for corp phone number and or email and was refused . read more

This place is unbelievable! no restrooms! the people cooking were arguing. So rude to people...you have to ask for ketchup and they only give u 4 packets. food wasnt horrible but not great. nickel and dime you for everything here. Will not be back! read more