There are occasional misses but out of the 4 local Swenson's that I've regularly visited…read more(Brecksville, Parma, N.Olmsted and Avon) this location is THE most consistent. It has some of my favorite workers and delivers on the quality most consistently. Also a great location because of all the convenient stores nearby, love coming out here and getting some shopping done: Menards, Aldi, Lowe's, Cabelas just a very cool spot. Menu recommendations? Obviously the Galley Boy, whatever the drink of the month is those are usually good. Even the burger of the month is usually good too, LOVE when they have bottle caps (deep fried jalapeño.) If you're getting fries just go for the Cajun seasoning, they're pretty standard frozen fries otherwise.

Disgusting. Got a cheesecake one was cold inside and FROZEN. The second one was pink and mooing…read morestill. Fries were old and hard. I kid you not I ordered my food and 2 minutes later I got it. This isn't my first experience with this place. Got to the point where I had to make this account to speak on it. And also STOP HIRING KIDS!

LITERALLY THE BEST FOOD AROUND!! Service is amazing and I can TRULY say we have NEVER EVER had a…read morebad meal there. One dish is better than the next! We go there quite often for our office lunch take-out and have NEVER been disappointed!! Just the BEST!!

Let me start by stating that 99% I love this restaurant, but this visit was disappointing to my…read morehusband and I. I ordered a well done cheeseburger and I stressed no pink, very well done. I also asked if they could add bacon and she said yes. My husband ordered chicken wings. When my burger came I took the first bite. I can tell something was off. The burger had pink through and through . I called the waitress and she agreed that is wasn't what I asked for. I let her know I didn't want the burger anymore to switch it out to potato skins. While they were making that order, I noticed they didn't even add the bacon. My husband's wings were underwhelming, as he stated nothing to write home about. By the time the potato skins came out, I ate one and asked for a box. I just wanted to leave, by the time all this transpired I didn't want to eat anymore. The reason I gave them a few stars was that our waitress treated everything professionally. She is the face that we see. We don't see the people actually cooking. I know that she relayed the order as given. She was so apologetic and just took the brunt of the blame. I didn't and don't blame her. She received her tip, but not the extra I usually give. Lately I feel that the restaurants are trying to survive possibly with lack of employees (not sure this is the case for them). It was a Sunday, who knows. Come on Max & Erma's, I was one of your biggest fans! I gave you a three stars due to my long standing patronage of your restaurant and overall love for this place, I want you to succeed. Sometimes these reviews maybe wake up calls to right the ship.

The service was amazing, the blond kid did a great job. The food was prepared quickly. Will be…read morecoming back.

I skipped lunch and decided I wanted a chicken sandwich on the way home, but didn't see anywhere…read moreeasy. Pulled into the Marcs plaza and remembered this place is in there. There were a handful of people at 3:30 on a Friday, but not too busy. Charley's is currently (late 2024) offering a $7.50 small chicken sandwich and small fries combo deal, which is pretty great. I think the last time I went to Jimmy John's it was $12. So I got a chicken/cheese/ranch sandwich and a small fries. The lady at the counter was super friendly, and I think I was out in about 10 minutes, prize in hand. The portion size was pretty much perfect. Was it the best sandwich I've ever eaten? No, but it was decent, the price was good, and I wouldn't say no to returning!

Who doesn't love cheesesteaks. I have had cheesesteaks from many different restaurants. And I…read morewill say the quality of this cheesesteak is on par with most others. I was very pleased to enjoy the sandwich. But.... The loaded cheese fries are not worth the value. They were approx the size of a McDonalds small fry. With toppings on them. For the price I expected at least double the amount. The shake was delicious and I enjoyed the cookies and cream shake so much.

Great service from Remy highly recommend this location. Very friendly and everything was cooked to…read moreperfection.

You can't go wrong here traditional food and plenty of it…read moreWait time every day at lunch and Saturday ( closed sundays) Is the indicator

Now this is what a sandwich really is. spot was really good! If you are a fan of corned beef come…read morehere! I got a melt, and my bf got the club. I liked his a little better because it came with the coleslaw right on it. The service was fast, and the value here is unbeatable. And 100% get the thousand island, it really makes the sandwich shine more.

We enjoyed our stop at Johnny's today. Our waitress Nautica…read moregreeted us with the greatest smile. I ordered the Shorty Shoreman Burger on a grilled Hogie bun that came with the greatest French Fries. Loved it!! Next visit if I can keep myself from ordering one of their great breakfasts, I'll ask that grilled onions be added to the sandwich. My wife enjoyed the Mushroom Burger and fries. See you next month!

Worst restaurant ever! Dirty, nasty environment. Horrible service. Can't say how the food was…read morebecause it never came!! We waited 45 minutes for food, and just had to leave. Huge waste of time.

We visited the Taverin 2/25/26 for dinner. Boneless wings were great for my son and I. My husband…read moregot the gyro. He took a bite and tasted something hard not recognizable. He took it out and placed it on the plate thinking it was a hard piece of lettuce. He took another bite and bit into something else. When taking it out of his mouth and looking at it, it was a defiormed/melted piece of plastic. He returned the sandwich and they made a new one but NOTHING was taken of our bill. I expected something like plastic in your food to be exempt from your bill. We did not even receive a discount. Very disappointed in the service tonight. Will think twice about dining here in the future. Update! The waitress credited us a $15 gift card for the incident! (After writing a little note on receipt). All is good. Glad that it got squared away in the proper manner!

Start first: signage above place missing. No sign on door. Restroom filthy, I picked up 5 wads of…read morepaper towels from the floor Gross and dirty and no one checks it. Ordered turkey sandwich and tots. The sandwich was so greasy and gross I couldn't eat it. Tots were awful like no tot I've ever seen. It's like some fried ball with no potato in it and again greasy. When the waitress came with our bill I told her and she said "why didn't I tell the waitress?" I told her no one came to our table after the food was dropped off. Never go there again. Place lacks management,

Potbelly is a great place to go if you want an awesome, fresh, "honest" sandwich. I've been coming…read morehere for 20 years, having lived in Chicago since 2005 before moving to Cleveland. This is a Chicago company that I'm glad has landed in Cleveland. I was never a fan of Subway or any of those other places. Potbelly is different. How? Allow me to explain. First, I'll tell you what I usually get, then build from there. I love their turkey, Swiss, and avocado--my absolute fave. Their Italian "Wreck" is Ah-Mazing. The new prime rib is also excellent. For these sandwiches to work, you really need to start with fresh ingredients, or they'll be awful. After they come out of the oven, they add the avocado. I usually add the lettuce, onion, tomato, and a heaping helping of mayo and giardiniera or hot peppers. They're SO good. Their sandwiches are stuffed with ingredients, regardless of which size you get. The Skinny is filling; that's their smallest size. But wait, there's more! Their bagged chips are sui generis to Potbelly. I haven't even seen them sold in Chicago. But they pair perfectly with their sandwiches. Now, I recommend washing this all down with a bit of sweetness. Their Dream Bars are AH-MAZING. Grab one, even if you save it for later. I love them. I'm a big fan of their lemonade because I'm just sick of carbonated sodas. Folks, Clevelanders....it's worth your while to give this place an honest shot! Potbelly... bring back the PB&J! Nothing like a good, toasted, PB&J!

Potbelly is always one of my favorites. The sandwiches are always good and the buns are great and…read moredelicious. Always a value , and don't forget the cookies. Service was prompt and efficient. No issues. Tables clean and clear.