Had very little input on problem…read more Didn't say anything about a price to look at problem for 15 minutes Till he was leaving

Amazing response time to clients needs, very knowledgeable, and a good value for the services.read more

Tim was very knowledgeable and helpful. We received a quote promptly and it was fair. We did not…read moreuse Besson for our job through no fault of his. I highly recommend getting a quote from them if you are shopping for heating systems.

Besson was contracted in early May to replace our aging central air system, We chose them over two…read moreother contractors because they also offered an inside duct sealing service that maximizes system efficiency. This was a 2 day project using the 1st day to remove the old system and seal ducts and day 2 to install and test the new system. They arrived on time with all the necessary parts and equipment to handle any potential problems. During the duct sealing process, it was determined that the existing duct structure had the equivalent of a 25.8 square hole. After sealing, this was reduced to the equivalent of a 2.3 square inch hole. IMPRESSIVE ! The new system was installed per plan and has been running well for over a month which includes one or two 90 degree days. It is so quiet that one can hardly hear it. The 3 man team were very personable, neat, efficient and explained things clearly as work progressed. If you need a CAC system, call Besson 1st before anyone else

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Great customer service. I'm a new customer and had questions on my proposed payment plan. I had…read morethe pleasure of speaking with Julia who was very helpful and answered all my questions. Even provided a special offer to save me some money. Greatly appreciated and would recommend!

Smalls installed the heating system in our house. When I called to get the system checked for…read morewinter, they refused to come since it hadn't been serviced in a while. The "lady" on the phone said the owner would call me to explain. No call. I guess they have too much business, so I'd look elsewhere for service. Our propane company is coming today, no questions. Sorry I can't give them zero stars.

From the dispatch on the phone to the service techs who came to the house, Smalls was completely…read moreprofessional. I found them to be knowledgeable, prompt, and thorough. They replaced the furnace here in very cold weather during a storm and worked hard to make sure my family had reliable heat. I will be using Smalls again for any plumbing/HVAC needs in the future.

Very wonderful knowledgable professional dependable work was awesome and done in a timely manner I…read morehave recommended him to family and friends