I needed to have a two-piece suit dry cleaned last minute. Generally, Heritage Dry Cleaners will…read moreguarantee service in several business days. However, the staff were very accommodating. I took the suit in on Thursday, and they applied next day service for no extra charge. Do be aware that their notification service only works for the major cellphone carriers. They will let you know if your carrier allows for the notification feature.

friendly good folks, do a goo job .. very economical and about a week out most times but they can…read moreusually fit you in for an emergency. Overall one of the best ones in rapid city area

I am in Rapid City staying at a hotel that was doing renovation and their laundry was closed. So…read moreSiri brought me here and it's excellent. Use coin use credit-debit to buy coin or card - super clean - neat - staff was very friendly sold me coins - and the machines are newer with options ie - delicate and/or extra rinse etc and a double loader and dryer for WAY less than at the hotel using single washer - I would totally use this if I lived here locally and needed it.

Even midday on a Wednesday this place was packed. A few dryers and washers out of service but many…read morestill available for use. Very little seating to wait for your clothes to complete their cycles. Washers worked well and clothes felt just damp and not soppy wet when completed. Dryers did take a little longer than I expected. Two hours from start of washer to dried. Much better than the four hours it took us using the washers and dryers at the hotel we were staying at. Only a few of the machines had credit card ability.

Lovely, clean, fresh-smelling facility with very friendly and prompt service. A button fell off a…read morepair of my slacks while pulling out of my laundry bag, and the desk clerk picked it up, said "No problem" and sewed it back on herself! Eight items mostly dry-clean and one launder and starch...all turned-out beautifully.

Seamstress saved the day today for my husband. The man who answered the phone was so considerate…read moreand listened about the issue and called me as soon as the seamstress got in. My husband is having a great day now. So many thanks to your team! God Bless!

They ruined my expensive dry clean only comforter. They washed it and all the batting is bunched up…read moreand there's at least 13 cuts in it now. They won't even refund the $35 I paid for them to ruin it. We will never use them again and will be going to Heritage Cleaners instead

they had a coat which needed a new zipper for 2 1/2 months. I was told it wa done but when I picked…read moreit up today, the old zipper was still in the coat. two and a half months and they did nothing!!

Unable to accommodate large requests. Was made to feel ridiculous for trying to help a client out…read more Will no longer refer my clientele to this company again. Prices are decent otherwise for dry cleaning.

I love the drive up service. Very friendly service and I love the location - easy to get in and out…read moreof. I've never had a bad experience with dry cleaners and they are no different. Best in RC

Have done drop off service a few times, clothes are done by the next day, folded crisply and…read morehaven't had anything missing. Kind employees also.

We are on a Cross Country cycling trip from Oregon to Maine and we stopped in Rapid City for a rest…read moreday. The folks we sealed with at Dew Drop took all of our laundry at 3pm on a Friday and had everything ready and folded by 7:45am the next morning. Laundry was clean and pristine. We will definitely be using them again in the future.

They tell you what machine to use, no manners at all and stand there and watch you like a old…read morebuzzard.

Came here to do laundry while vacationing in the Black Hills. Laundromat was clean with…read morewell-operating, very large machines. You can pay via app or use quarters - app was easy to use and very convenient. Detergents and dryer sheets are available for purchase or you can bring your own. The attendant was very nice and helpful - she greeted and assisted every customer that came in, and if no one needed her help, she was cleaning. We were in & out in an hour.