I had what I thought to be an "untraceable" leak coming from my home's hot water heating system. It was coming from an unknown origin and pooling up in one particular location. I contacted several well known plumbing companies that used various high tech water tracing instruments, but all were unsuccessful. They stated they would have to start breaking my walls to "seek and find". Some even told me that it was coming from a main water line, but I was not convinced. When I contacted Joe from Mr. Plumber that all changed. First off, Joe was very prompt and professional when arriving to my house. He thoroughly explained what he was going to do and what I should expect. By process of elimination and use of high tech devices, he troubleshooted my heating system. In this case, no device was able to help. It took more than that. With some "old school" knowledge and techniques he was able to detect the leak location. Not even a hole was made in the wall. I was truly impressed! He went over the work needed and my options. We then scheduled a convenient day for the job to get done. Upon completion the leak was remedied. I highly recommend Joe from Mr. Plummer, as I will definitely be using him for any plumbing needs! read more

Joe (Mr. Plumber; Joseph Prestia) is wonderful - and more importantly does great work. He arrived exactly on time at our Bronx Home (Morris Park area) and set to work clearing drains on the three floors of our three family house. He took his time, explained the process thoroughly to my wife, me and my tenant. We had a great time speaking with him - and as a landlord I learned a bit more about the structural layout of my 1915 built house (purchased by my grandmother in 1935 or so). Anyway, 2.5 hrs later he was done - everything drains as it should. Joe arrived clean and left the house clean...He is kind, attentive - listens well...and goes the extra mile to check if other aspects of the plumbing are working well. He will not try and oversell products/services you may not need...He has a home/family here in the Bronx...takes checks, and even credit card (no extra fee). And from a landlord's viewpoint (mine) - he gets the work done right the first time...does it efficiently - and clean! My goodness how many plumbers have tracked mud everywhere through the years in this house...Joe is a new kind of plumber/tradesman - and someone worth your time/attention. Highly recommended read more

Joe is not only an excellent plumber, but, he is an overall great guy. Warm, friendly and professional, he took the time to answer each and every question I had about the repairs. He arrived on time, wearing a mask and removed his shoes before entering the apartment. He understood the mechanics of our very old-style plumbing and brought the correct parts with him to fix the leak in our toilet pipe. The day Joe arrived I noticed that the bathroom sink was leaking as well. Since I didn't let him know in advance, he didn't have all the necessary parts to make that repair. He was kind enough to send one of his team out early the very next morning to fix it (Hi, Ritchie! Thanks for the great job!). Joe was responsive to my texts and phone calls and his pricing was exceptionally fair. All the completed work is great. I can't say enough good things about Joe and his company! If you're in his service area and you need a really good plumber you can trust, call Mr Plumber. You will not regret it! read more

I woke up to my garage floor covered in water due to a leak from my main sewer line. I was referred to Mr. Plumber and am very happy for the referral. Joe arrived as quick as I could have imagined. He was friendly, professional, wore a mask, and answered all of my questions. A clump of roots was pulled out of the sewer line which indicated a more serious problem, so he needed to return with his camera to see the extent of the problem. Today, he again arrived quickly, and while he prepared me for what could happen in the future, he showed me what the camera was depicting and explained how it could be maintained for now. His rates are fair and he is a pleasure to deal with. I will certainly call Mr. Plumber in the future. Thank you Joe! read more

Joe came by wearing a mask. He gave me a time and was there. He was polite , friendly and professional. It was cold in my house and before he left my heat was working again. You could not get a better deal on the price! He was awesome. You think when it's someone young they may not know what to do or that you will be overcharged for a simple job. I was pleasantly suprised. If I ever have a problem with my boiler, heating or plumbing. I have his number locked on my phone. I will be calling Mr. Plumber and you should also. I was very happy with my service. He made my New Year already! 1/11/2021 Thanks again, Joe read more

Needed emergency service for a leak coming from my upstairs bathroom. I called very early on a Saturday morning and to my surprise someone answered the phone. They were able to take my information and get my on schedule for same day emergency service. The tech came within the next couple of hours (I was advised I would have about a 3 hour arrival window which was understandable given I did call around 6:30am and it was a Saturday). The technician came, diagnosed the issue, performed a same day repair, and for an emergency- the rate I felt was very reasonable! Thank you Mr Plumber for your help!!!! read more

So my hot water heater went out and I looked up plumbers in my area on yelp. Mr. Plumber was close and seemed good so I took a chance. I couldn't be happier that I did. I called at 6:30 Monday morning and got a call back 2 minutes later. Joe was at our house that afternoon. There were a few issues with the heater but Joe got it done for the quoted price, which is really impressive because of all the issues since it's an old unit. I will be using Mr Plumber for any issues that come up and I've already recommended him to all of my neighbors. I'm giving this service 5 stars because 20 wasn't an option! read more

I contacted Mr. Plumber via text and response from Joe was immediate. I explained I had 3 stoppages in my condominium and informed he was fully booked for the next 2 weeks ( I'm sure from Hurricane Ida) I explained I'm a single mom and became unemployed due to pandemic (not his problem). Joe immediately texted back and said he will fit me into a 2 hour window the following day. Richie the plumber and his associate came and resolved all my issues within 30 minutes. I highly recommend Joe & his team. They're reasonable, efficient, reliable dependable and professional. read more

Yes, they did it again! Our old toilet tank was corroded and leaked- not funny. I called them on Saturday. Mr. Joe and Mr. Santiano showed up- as promised- right after the weekend, analyzed the issue and went to work.. Now, only about seven hours later, we have a new toilet, tank, water supply valve installed, all with smiles and good cheer under the N95 masks . Also with social distancing rules followed. Pricing was reasonable. That's the way to go for a young business these days. Ten thumbs up! read more

On Christmas Day, as our house was filled with guests, our heat stopped working. We got his number from our neighbor and he came within ten minutes. As soon as he came, he was able to identify the problem. He went to his truck and the heat was back on within a few minutes. My husband has not stopped talking about all of the knowledge he had on top of the kindness he displayed. We will be using him for our future plumbing and heating needs! We are so thankful! read more

I never thought I'd be raving about a plumber, but Mr. Plumber is in a class by itself. Not only are they experts in their field, but they are the nicest guys, very conscientious, and always willing to go the extra mile. In addition to the best service we've ever received, their rates are extremely reasonable--another indication of the caring they show their clients. Customers for life; we recommend Mr. Plumber without reservation! Luke and Claire read more

Mr Plumber did a great job overall. They responded quickly and were professional throughout the visit! The plumber explained the issue clearly and fixed it without trying to push unnecessary services. The work was neat and the pricing felt reasonable! There was a slight delay in arrival, but they informed me ahead of time, so it wasn't a big problem! Overall, reliable service and good workmanship. I'd definitely call them again if needed! read more

Had major plumbing issues at my house, main sewer issues and leaking pipes! I called them and the owner John Prestia responded quickly with his crew. They were all professional and respectful, not something you really find in this industry. They took care of all my plumbing problems in a timely manner and above their speedy work force their prices were phenomenal! Would definitely recommend this company to all my friends and family. read more

I found Mr Plumber on Yelp and could not be more pleased. Joe responded promptly, came to my home as scheduled. He was pleasant professional and knowledgeable. He cleared my clogged drain and addressed some issues o had in a bathroom ( not anything I had scheduled with him). I am so happy that I now have a reliable plumber. His prices are more that reasonable, I highly recommend him. read more

I wish there were more stars. As a homeowner for 22 years, I understand the value of identifying a professional service. I cannot recommend this gentleman enough...he came early, extremely pleasant, explained everything to me, fixed the problem, cleaned up, and had fair pricing. Couldn't ask for more. I look forward to doing other projects in the house with him! read more

I had been calling multiple plumbers for the last two weeks to get the trap under my sink fixed. Other companies didn't even call me back. Mr. Plumber not only got me taken care of the same day, they were able to fit me in early. Santino, was fast, clean and courteous. He had the job done in less than an hour. Will definitely use again for other work. read more

Called on Monday, came on Tuesday morning. Joe was amazing! Fixed leaky pipe under kitchen sink and also fixed the inside of toilet tank. Personable, neat, friendly....I can't say enough....wish I could give 10 stars. Definitely know where to go with any plumbing issues from now on! Highly recommend! Thank you for your fast and courteous service! read more

These guys are Fantastic!!! I'm a Maintenance Manager for a Church Campus. We NOW use these gentlemen as our Campus PI lumber. They are masters, no doubt about it!! Owner, John Prestia , takes a personal role in all problems and corrected/ replaced in record time & at a VERY REASONABLE PRICE!!! I Highly recommend them!!! KC read more

We had clogged pipes in the bathroom. Alex did a great job checking everything in the house to access where the problem was coming from. He was kept us informed of every step he was doing. The company was great at keeping in touch with me via text and phone. I highly recommend Mr. Plumber. read more