We hired Durable Coatings to polish and seal our basement concrete floor, and the results were…read morenothing short of disastrous. We were originally quoted a cost of 8,000 dollars and 2 days duration; 5 weeks later we are out 4,000 dollars and will have to cover the slab with LVP flooring. From the beginning, it was clear this was not a process they were experienced with. Their crew arrived with a handwritten instruction sheet and were unable to answer basic questions such as how long the job would take or how long the floor would need to cure before use. The first attempt left the floor uneven, riddled with imperfections, and nowhere near the examples they had shown us. To their credit, a representative came out and admitted it was not done correctly. Unfortunately, their second attempt was even worse--scratches throughout, heavy surface glazing, and a finish that looked unprofessional and damaged. Durable Coatings then brought in a third-party contractor, who explained the underlying problem: the floor had not been properly cleaned or prepared before sealing. The haziness and irregularity we were seeing was characteristic of the final matte coat being applied to a dirty surface. He also confirmed the floor had already been sanded too aggressively, exposing large amounts of aggregate that would tear out and leave thousands of holes. In short, the floor was beyond repair. Despite two failed attempts over the course of 5 weeks and their own acknowledgment of issues, Durable Coatings refused to take responsibility. Instead, they sent an email highlighting the problems with our slab--which were never previously mentioned--and demanded our only recourse was to pay another contractor our remaining balance plus additional money for "supplies" to attempt a fix or accept the loss of our $4,000 payment. Thankfully, we had not paid the full $8,000 up front as they had originally requested. At this point, the only option left is to cover the ruined surface with LVP flooring as the third party contractor stated point blank that the final product would not be favorable. To be fair, Durable Coatings appears to have more success with epoxy projects, and other customers appear to be satisfied in that area. Anyone considering them for clear concrete finishing should think twice. They do not have the expertise to perform this work, and they do not stand behind their results when they fail. Of note, in 15 years of working with contractors, I have never had to leave a negative review. Despite attempts to contact the owner to mediate the situation, no contact was ever made.

From the owner: First, we, Durable Coatings, want to make sure you are armed with the proper knowledge so that you…read moreare informed to make the right decision. It is most important that you trust who you will be hiring but more importantly who will be installing your product. Over 90% of installations fail from installation errors and less than 10% are related to product failure. We want you to have the confidence that you have selected not only the right company with the best products but the right person that will do your installation right the first time. Yes, our hands are calloused and our work boots are worn but you will see right through that and tell our hearts are genuine and we know what it takes to do your job properly. You will begin to have confidence knowing your consultant is also your installer. This leads to so many positives for you as the stakeholder in the investment for this project.

We had a great experience with Kinzler Construction Services, they came highly recommended and we…read morealso have recommended them since. They did outstanding customer service, and were very efficient with time management as well as with us while we were debating what order to do our home improvement projects. Specifically, we had Kinzler do our fiberglass blown insulation in our walls prior to completing residing and gutters a few months after this. They were more than willing to coordinate the timing of this project to avoid having our home be in a transition between jobs, but we had them go ahead and complete the job at the time they had available for first opening, which was only a week or so after we decided to move forward. Their pricing was very competitive and their invoice and communications were above par. This in comparison to some bigger name companies that we used for siding and gutters later in the summer. Again, very please with this company and their contractors. Unlike some people we got the opportunity to see first hand how good of a job they did when we resided our home and took down the old exterior wood siding. They filled every pocket as much as they could and did not take any shortcuts. It was also apparent with our first winter, as our heat was actually staying in the home and not escaping out our empty walls reducing our energy consumption and saving us money. Definitely worth the investment! - Nevada Iowa

From the owner: We serve home builders, commercial construction contractors, remodelers and homeowners. When you…read morepartner with Kinzler, you can count on unparalleled quality and accountability, delivered by a team of local construction professionals who live in, work in and love the communities of central Iowa. Installed Products: Spray Foam Insulation Batt Insulation (fiberglass & mineral wool) Blown-In Insulation Blown-In-Blanket® (BIBS) Cellulose Insulation Agriculture Building Insulation HIGH-R ® Metal Building Insulation Fireproofing Air Barrier Gypsum Concrete Underlayment Building Science Diagnostic Testing Distributed Products: Steel Framing & Accessories Insulation (Batt, Blow, Board, Spray Foam) Drywall & Finish Accessories Acoustical Ceiling Systems Acoustical Wall Panels FRP Panels (Fiberglass Reinforced Plastic) Access Panels E.I.F.S. Dryvit ® Air Weather Barriers Plywood (CDX & Fire Treated) Fiber Cement Cladding (Nichiha) Gypsum Sheathing Foam Board Insulation Tools & Fasteners

Bam contacted me very quickly folloring my initial inquiry through Yelp. TJ came out and told us…read moreour problem wasn't with our foundation. Moisture in our breaker box was through a hole in our siding where a ground wire is located. TJ pulled out our breaker box, showed us where the moissture is coming in from and advised us on doing the minor repair. Friendly, professional, and thorough, TJ is an excellent representative from BAM. If we are unfortunate enough to experience foundation problems in the future, our one and only call will be to BAM.

We had a very pleasant experience with BAM. They revised our quote several times to fit our needs…read more Also split up the job as I needed them to do half of it first due to personal reasons. They were very understanding and talked me through the whole process. On the day of the job, they called me and told me what they would be completing. They called me back later when they had an issue (one with my house, not an issue they created) they did have to enter my home, and they left it very clean! I couldn't have asked for anything else from this group of guys, we got every single question answered from start to finish. They explained it in terms I understood and have called me every single time I needed it. I would recommend them to absolutely anyone! Also, a plus is the quote was very reasonable compared to others we had received!