I come to this valvoline faithfully.. the employees are always soo nice, and knowledgeable. I often…read morestop in between oil changes to get air in my tires and top off my fluids.. they go above and beyond. And I truly appreciate it..

DO NOT TAKE YOUR CAR HERE!!!!! my car needed a simple an oil change. They convinced me I needed a…read moreradiator flush and new filter. I took my car home and it sat the rest of the day. The next morning (Sunday), I tried driving it and had no heat. I started getting warnings about it overheating. I let it sit and had intentions of taking it the next morning back into Valvoline to let them have it for ruining my car. However, on the way home I started to slowly lose power and luckily was able to pull off the highway. It completely died and I had it towed to a local auto place in Wooster (where I wish I had taken it to for this oil change - Vans Auto). Who informed me that the engine was shot. I immediately contacted Valvoline and filed an investigation. They even went to Vans to talk with them. They call me back and said "you can not prove it was anything we did. It would have eventually happed anyway" I am 100% convinced their work was a result of all of this. I am furious. They are not making this right. I had just gotten new tires and brakes on this, not to mention them talking me into paying for these extra things. I am not in a position to buy a new vehicle and feel they need to make this right. Even the auto place I had it towed it to was too coincidental that the area that they were working in didn't cause this. After talking with friends and family they too have had issues after having their car serviced here. Do not take your car here. I intend to continue to fight this.DO NOT TKE YOUR CAR HERE please see other reviews as people have had similar issues when they do radiator flushes

An appointment was made to fix a leaking brake fluid. The source of the leak was known and…read morecommunicated to the staff. When the vehicle arrived, staff asked "did you make an appointment for this?" Yes, yes we did. It is obvious the staff was not well experienced with the vehicle we brought in and instead of saying it was out of their wheelhouse, they attempted a repair. The issue was NOT repaired. The mechanic replaced a brake line that was not leaking, was not the source of the leak, and had already been replaced recently. When driving home, the brakes failed. When we contacted the shop to let them know the leak was not fixed and that we checked and it is the same exact location of the issue we dropped it off for we were told yes they did repair it. It obviously broke somewhere else and the would look at it again but would not comp us any of the previous WRONG repair or any work toward the new repair. I understand they took time to work on the vehicle, however they didn't repair the problem and then tried to tell us they did! From now on, I will take pictures of the problem before hand so I can prove it was not fixed. We have used this shop in the past with no issue, but this experience was SO bad we will never use them again.

They work on all my vehicles. Trustworthy and good work. There are so many scammers out there, its…read moregreat to find a mechanic you can trust.

1700 for ac and a air flow sensor is wicked work guys come on now what's really going onread more

Lisa and Josh went above and beyond. Everything I requested was done in a timely manner, at a fair…read moreprice with no attempt to upsell. It's the only shop I'll use. Spectacular job!

I was traveling through Ohio and needed to front tire for my 450 I called late afternoon and they…read moresaid come in the morning no appointment needed I got there about opening time 8:00am I walked up to McDonald's came back and they were done mounting balancing and had them installed and the price was very affordable I highly recommend this business Great service

From the owner: We have certified technician's able work on all your medium and large truck and trailer tires…read more Also, we offer Road Service, On The Farm Service, and MRT retreading. Our staff has many years experience and is able take care of all your tire needs.

I made an appointment and left work early only to find out they would not honor the appointment…read more They said the number I called was the main scheduling number and I needed to call them direct. I reluctantly rescheduled and had 4 new tires installed. When I drove the vehicle, it had a horrible vibration. I brought it back for rebalancing, they rebalanced (no charge) and it still had a vibration. I then took it to another tire shop and they said all 4 tires were 2.25 to 3 ounces out of balance and they were able to get me back on the road vibration free. I do not recommend tire choice.

My car is now leaking coolent and overheating my car was perfectly fine before I went in there and…read morenow it's all messed up and not driveable not really sure what's going on.

I purchased a new Honda Passport 18 Inch Rugged Black Alloy Wheel…read more08W18-3BM-100B. They had the best price around and fast shipping in well protected box. Good communication too. Very pleased with my purchase!

We are disappointed with our recent experience with Germain Honda of College Hills and the handling…read moreof our 2017 Honda CR-V service concerns. In December 2025, our vehicle was serviced at this dealership, including replacement of all fuel injectors. Several months later, in July 2026, the vehicle developed significant performance issues and became disabled. The dealership diagnosed the vehicle with a head gasket failure. After reaching out regarding our concerns, it took approximately two weeks to receive an initial response from the dealership. Given the seriousness of the situation and the potential cost of the recommended repair, we expected more timely communication and a more thorough explanation of the diagnosis. We requested documentation supporting this diagnosis, including any available diagnostic test results, technician notes, inspection records, or other information showing how this conclusion was reached. We were advised that no additional records were available beyond the customer invoices/receipts. Our concern is not simply that a mechanical issue occurred, as we understand vehicle failures can happen. Our concern is the lack of supporting documentation and explanation provided for a major engine diagnosis, especially given that the dealership had performed significant engine-related work only months earlier. We believe customers deserve transparency and clear communication when faced with a costly repair decision. We would have appreciated a more thorough explanation of the diagnostic process and supporting information behind the recommendations being made. We hope the dealership improves its documentation practices and customer communication so future customers can feel confident that major repair decisions are supported by clear information.

Very..Very unprofessional..paid $510.00 for a tune-up..drove 15,000 miles..acted up..under…read morewarranty..took back..scanned again..couldn't tell me what was wrong except that it mis fired..engine..right?.. ask me about my job I'll give a definitive answer..but no..wanted overnight to scan again in morning..ok..inconvenience right?..only car i have..they could care less..just want more money ..that's the name of this game..customer always right?..not anymore..told me I needed work done that I didn't need..about another $300.00..nice try anyway..I was born..but it was yesterday ..public relations..forget it..a yelling own..absolutely..if it wasn't for customers he wouldn't have any money..i will GLADLY go somewhere else..not getting any more of my money..by the way..quit emailing me..

Good service with no pressure. Fair pricing.Staff was friendly and showed a concern for keeping my…read morevehicle service up to date.

Both my vehicles were in need of great repair, and I was concerned a mechanic would take advantage…read moreof the opportunity and gouge me for thousands! Roth's was a breath of fresh air. Honestly, kind well priced business. I will never go anywhere else. Thanks Roth's

Roth Auto does a great job with domestic and import auto repairs, from simple to complex, the staff…read moregoes the extra mile to make sure that I am completely satisfied with the work that they perform. My last three visits were excellent with my three vehicles and I take my mother's Toyota there as well. The Roth's appreciate the fact that I want the most life out of my vehicle as possible and they help me reach those goals. Professional and efficient communication keeps the repair process moving with your choice of email, text messages, or phone calls. I have a high degree of trust in Roth's with their well lighted property and convenient parking and drop-off locations. Honesty and integrity are words frequently used by other repair facilities but Roth Auto delivers!

This shop did work on my car the part failed in 1700 miles . The younger man who is taking the…read morebusiness over is rude and does shoddy work. They replaced an outer tie rod on my car which failed in 1700 miles and when i called them to work out a plan his answer was "i doubt that" A 3rd party Mechanic looked at my car and told me to take it back to get my money back. When confronted with bad work their response is not to make it right but try to find a way to make it your fault. I spent $3000 here and there are issues with every part of the repair. The transmission work they did is also failing. If you have an issue with their shoddy work their solution is to hang up on you b/c business is good. As long as this man can run off the reputation built by those no longer doing the work he will take your money and leave you out to dry.

If I could give negative stars I would. Mechanic is very rude and disrespectful to their customers…read more They deliberately ignored customer phone calls in front of me. Saying "I don't want to talk to them". They were incredibly rude to me when I asked for an estimate as to when my car would be fixed. Saying "they'd get to it when they get to it."