I hired Louis and his team on February 28, 2025 for a $70,000 basement renovation. The agreement…read morewas that work would begin by early May and finish by early June. Instead, work did not start until mid-June and the project was not completed until mid-September. During the project, there were several significant issues: 1. Thermostat buried - At one point, the team plastered over the thermostat and forgot it was there. This required corrective work that should not have been necessary. 2. Plastering problems - The plaster work was uneven and needed to be reskimmed, which their GC, Matt, acknowledged. When Louis came to inspect, he became visibly frustrated, blamed the painters who were not responsible, and attempted to sand the walls by hand to demonstrate a prep issue. He also made negative remarks about the other workers present. I later apologized to the painters to smooth things over. Ultimately, I had to negotiate a compromise to have the walls corrected properly. 3. HVAC access - Instead of installing the contracted access door, a low-cost plastic cover was installed. This did not meet standard practices for a project of this scope. I requested that this work be completed properly, but no action has been taken to date. 4. Flooding - The crew overloaded the electrical outlet connected to the HVAC condensate pump, which tripped the breaker. Since the breaker was not reset, the pump remained off over the weekend and the basement flooded. Louis attempted to make us pay for a plumber to diagnose the issue, even though it was clearly caused by how the work was left. 5. Pest infestation - After the project concluded, a cockroach problem appeared in the basement storage areas. These areas had not previously had issues. After consulting an exterminator, it was determined that the likely source was construction materials brought in during the project. When I raised the issue, Louis stated "Good luck proving it was my fault" and hung up on me. Some of the team members -- Matt, Dave, and Junior -- did solid work and were professional to deal with. However, Louis frequently did not take accountability, did not resolve issues professionally, and shifted responsibility to others. Bottom line: If you are considering this company, I recommend reviewing other options. While the project was eventually completed, the delays, extra costs, and handling of issues made this a stressful experience.

As a customer I have to say their trucks are incredibly unprofessional, I had one cut me off the…read moreother day in the parking lot of McDonald's. Poor service for a previous customer.

I received a recommendation to use Stan to redo my backstairs and landing with composite and…read moremaintenance free materials. Stan came over, saw my situation and right away knew exactly what I want. He saw that it was very narrow and said he can make it a little wider. While he was there, I mentioned that I want to have my foundation wall finished with stucco. He told me he has a guy who can do that too. Well, I got a couple of other quotes from others and I knew after that Stan was the right guy for the job. His numbers are very reasonable and I can tell he knew what he was doing. Stan has a great crew who showed up early and worked professionally. Good guys! The stairs, landing and the masonry work came out perfect!

Stan and his crew did a great job replacing our deck, paying attention to small details and…read morehandling complications in a transparent and helpful way. Stan is super responsive and attentive, will definitely be using them again in the future!

My wife and I bought a 1950s colonial fixer-upper about a year ago and had a laundry list of things…read moreto upgrade/renovate. The biggest centerpiece of the job being a full kitchen/dining room renovation, but also including fixing up a porch, half-bathroom, and installing a new custom-sized basement exterior door. Jim and his crew were great to work with. He was a very thoughtful planner, always thinking of little things to make our designs better (ex: "What if we extended the wainscoting around the corner to carry the flow?" and "We should use a larger handle on this cabinet so that it doesn't put stress on the wood.") He definitely has an eye for detail. He ran a tight ship, making sure that his crew cleaned up at the end of the day and organized all of their tools, as we were living in the house during the project and the last thing we wanted was a messy and hazardous area. Would definitely recommend to others.

I almost wish I had more issues just so I could call J&T to come back and do more work! They are…read moreexceptional! We recently had them replace all our windows and fix the cedar wood siding on our home. They do an amazing job, reasonably priced, and Jimmy is a pleasure to work with. His communication skills and expertise are comforting. I will absolutely use them again in the future and highly recommend you use them as well!

Bassett Construction did a wonderful job renovating our condo. They were professional, great…read morecommunicators, and explained everything along the way. Each day our space was left clean and neat. The attention to detail is seen in their final work. They worked within the expected time frame and our budget. They made the process run smooth and worry free for us. They took our vision of our dream condo and made it a reality. I would highly recommend!!

From the owner: Bassett Construction LLC – Building with Integrity & Precision…read moreAt Bassett Construction, we specialize in residential remodeling, home additions, kitchen and bathroom renovations, deck builds, window and door installations, and masonry work including steps, patios, and stone veneer. With years of hands-on experience, we take pride in delivering quality craftsmanship, honest communication, and reliable service on every project — big or small. We’re fully licensed and insured, ensuring your home is in good hands from start to finish. Customers choose us because we show up, stay on schedule, and treat every home like our own. Whether you’re updating your kitchen or building something new, we bring professionalism, precision, and pride to every detail.

Mike job well done the roof looks great thank you for using quality products…read more very impressed with the speed of the job will definitely use you for next project I will definitely recommend you to other people thank you

Had an excellent experience with Mike. He fixed the steps on our back deck which were rotting and…read morealso fixed some broken steps in our hallway. He was punctual, conscientious and fair. I would recommend him to my friends and family and I would use him again any time I have repairs or other contracting needs.

Responsive and did a good job. Was the most detailed vendor out of all that I have requested.read more

Most of the work was accomplished functionally. The discount we requested was satisfactory as it…read moreshould cover the cost of fixing the screen that was damaged during work and replaced (see pic) and some of the siding, and the electrical outlet issue, we had the same experience as others in that workers were not showing time, or would cancel last minute. Contractor estimated 3 days and the work took approximately 3 weeks. No one has come out for the punch list items after Tom said he would send someone out about 2 weeks ago. No paperwork was provided with the sliding door- so no manufacturer warranty. We don't expect any further contact.

Having a 1940's house, I had the original pink/blue/black bathroom décor and wanted it all changed…read more WD+B delivered new style and calm elegance to a space I lost hope for. Fast, professional team that had the work completed within a month, within budget, and blew away any expectations I had. It's unrecognizable as the same space. There was constant communication of style, options, the process. They organized professional specialists for glazing and plumbing, but did much of the work themselves. I've moved my office into the bathroom, but I don't feel like I'm working at all because it's such an oasis. Exaggeration? Maybe. Maybe not. It is so perfect. I have another bathroom that I hope to engage WD+B for in the near future.

Great work and very easy to work with. I have had trouble trying to get quotes and work completed…read morefrom other contractors but Derek has always been on site when he has a job scheduled.

It has been about 18 months since the completion of a rebuild project due to a tree. I waited to do…read morethis review to give me time to appreciate the work and unpack how difficult Jim was to work with. The work he did was good, no question. BUT... communication of extra costs and the intimidation of not completing the job if you questioned the extra costs was beyond stressful.

This is absolutely the worst contractor that I have ever hired. Overcharged me for labor and…read morematerials then left with the extra materials. Caught him lying about it on the phone. I would never use him again for anything. His work is fine but he is dishonest.

B Dean Builders turned our attic from an unusable and unlivable space into a beautiful and…read morecomfortable office and work space. What B Dean Builders turned our attic into was beyond what I could have imagined. Brendan and his team are as professional as they come. They show up on time, work hard and care about the space they're working in. They left our house cleaner than it was before every day they were done. Please consider using B Dean Builders, they deliver a wonderful product and take pride in what they do.

From the owner: Brendan is a skilled and trusted carpenter based in Lynn MA, proudly serving the entire north…read moreshore. With years of hands-on experience in general contracting, Brendan specializes in kitchen and bathroom remodels, custom decks, and full scale home renovations. Whether its updating your living space or transforming your outdoor area, Brendan delivers high-quality craftsmanship with an eye for detail and a commitment to client satisfaction.

Ruy Barbosa is high off the charts in professionalism. He was responsive to our questions, and…read moreintuitive about our interests. He communicated with us throughout the project of installing a new Timberteck deck. His crew worked straight on through from start to finish without empty lapses of time. The men are so highly skilled. We continue to be happy with our beautiful deck. Therefore, we asked Ruy to install a Timberteck stair rail at our front doors, which also has withstood the test of time. We'd been concerned that installments like this would compromise the brick, whereby requiring a total rebuild, but a rebuild wasn't necessary. He also advise us on an easy and effective fix to divert water from flowing from the gutter and freezing to ice on those brick steps in winter. Based on the outcome of these projects, and our experience in their progression, we highly recommend this company.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.