*Update: Apparently I can't respond to the business, with their unprofessional comment to my review. I am in fact a "real" customer, and perhaps the owner should take some business classes on businesses etiquette and how to respond to people.* Went with the company because of the name. I'm a woman, and I was with my kids alone. A man came late, and he barely spoke to me and kept giving me mean looks the entire time, making me feel very uncomfortable. Wasn't there very long, and I expressed my concern about the job not looking well. Didn't even respond to me. My son needed me out front so I said to hold on, and went to check on him, and in such a mean tone, he said, "I guess I'll just follow you then." I would never recommend this company at all. read more

Do not use this company! After I got home the day they came out, I walked around to see how it turned out. I was very disappointed. Only took them half an hour. I don't know how anyone can power wash an entire two story house in that amount a time. I have four camera's, two out front and two out back. The guy was only out back for 5 minutes. They didn't use any soap. When I called in to schedule the appointment I was told by Robert that they use soap. They didn't even move anything away from the house. I had two lawn chairs on the front porch, so obviously the siding behind those was not done. There was bird poop on front porch siding by door. There was spider webs over by our garage door and on the side of the house there was dirt. It was just dirt, I brushed it away with my finger. I called and left message to let them know I was not happy with the results. Robert called me back and said he would go out and take a look. He went out and I looked on my cameras, only thing he would have seen was what was on the front porch. Other than that he was 10-15 ft away, you can't see anything that far away. He knew I would be at work, so he calls me at 10:35am, 10:36am I sent it to voice mail both times. I was at work, not everyone can answer there phones while at work. He left a message and asked me to call him. I was going to call him on my lunch break, does he wait? Oh no, he call again at 11:14 am so I answered because obviously he wasn't going to stop. He tells me all he saw was the bird poop and guy didn't get that because it was too close to the porch light and the intercom speaker. Other than that he said it looked great due to the age of my home. After that he didn't want to listen to what I had to said and if he did all I got was we have gotten best award for the last 7 years, we never get complains, we do the mayors house every year, blah blah blah I don't care about that. Once I had said what I needed to say and was tired of him saying the same thing, I told him I was done with the conversation and bye and hang up the phone. I am baffled as to how this company got any rewards after the results I had and the attitude I got from Robert!! read more

This job was done awful, messy, totally disappointed Power washed my home didn't rinse everything off good, this job I will never hire them again left my new grill a mess along with every window on my house, you should not hire this company, had them back 3 times and other family members by my request has used them also, there quality of work has went down hill bad,use them at your own risk. read more

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they were done in 30is mins for a whole house. used a sprayer but might as well have been a hose. horrible waste of time and money

The bottom part of my house looks great. Unfortunately, the top part still looks dirty. The front door area didnt get washed at all. read more

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I had my house power Washed this morning and I couldn't ask for a better experience From beginning to end... Easy to schedule....answered all my questions... arrived on time... respectful of the property and me... plus did a very nice job...If you need anything power washed I would recommend them 100%... I'm a retired teacher and not easy to please...lol;) read more

A friend of mine recommended Mrs. Powerwash after they did a good job on her house. Bob walked me through the whole process on the phone and his team did a heck of a great job when they came out. Total class act at a fair price. read more

I highly recommend Mrs. Powerwash for house cleaning, deck and patio washing. I have used other power washing companies and you simply cannot find a better power washing company for the price. They were responsive and showed up as promised. read more

Average powerwash of our house, at best. They were here and gone in maybe 25 minutes. The wire for our water meter got blown out of the siding trim and they didn't put it back. A piece of plastic trim at the soffit on the second story portion over the garage got partially blown out. One of the second story vents didn't get completely clean. The house wasn't rinsed that good as there was still some loose dirt on the back. They added a $4 fee for paying with a credit card, but didn't tell me that up front. I had to ask how $149+tax got to $165. I wouldn't recommend them. read more

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Let me start by saying, I'm prepared for their possible snippy response comment - they are crooks, and that's what crooks do.. Anyway, I had my home power washed by this company. I asked the technician if my plants/ shrubs/bushes would be okay or if they take steps to ensure they aren't impacted by the chemicals. The technician (who was kind), said they would be fine. About 4-5 days after service all my bushes and plants appeared burned, partially dead, with heavy shedding (one bush is basically bare now). I called this company and spoke to Frank Thomas and Robert. I explained the situation and asked for a partial refund - They both were very unprofessional and shouted at me on the phone telling me their products would never kill any plant. That the chemical could be "pointed directly at a plant and it still wouldn't kill it" Robert stated he created the cleaner himself and that I am the first person to ever complain about this (this is un-true as they have many reviews on yelp/Facebook about the same issue) He told me he would only believe me if the plant "was taken to lab" to prove his chemical did it. This was laughable. He began to chant. "We have over 54,000 washes under our belt.. and we've never got a call like this" -- We run a 99% satisfaction rate and do several thousand jobs a year" They are clearly trained to say this over and over-- I asked him for a partial refund as I understand mistakes happen and he shouted "NO! and I don't care if you file a complaint with the BBB" He offered no type of customer service, no apology, no way to rectify the situation. He ended the call by hanging up one me. This company is awful. I know I may not get any of my money back, but I really want to save other's from this business and I hope they eventually change their ways. Paying customer's don't deserve this type of treatment. PLEASE DO NOT USE THEM. read more

I happened to be talking to my cousin about how I desperately needed my house/windows/gutters- powerwashed. I was leery about having any company do it because I had heard nothing but horror stories from neighbors and friends with regards to companies they had used and were so unhappy, not to mention how much they were charged!! My cousin recommended Mrs. Powerwash- he said they did an excellent job on his house, and he is as pickiest person when it comes to customer service and a job well done. He is a "do it yourself" kind of guy if you want the job done right! I spoke with Robert at Mrs. Powerwash, they had me scheduled within the week, and everything he said his crew would do, they lived up to it! My house, gutters and windowsills were beyond filthy. It had been years since I had addressed the outside of my house, years! They were in and out in less than one hour, used their own water source, and cleaners, and what an AMAZING JOB they did! $149 plus tax! Everything is pristine white and clean! I am so impressed and will use them in the future. and since they did the job, I have told at least 30 people I know- USE MRS. POWERWASH!!!! read more

Horrible customer service. Bob might have been intoxicated when communicating with us.

We just had our mothers house washed while in town. We called several places and prices we were getting $300-$500. We looked online and found Mrs Powerwash. The whole house wash was $149 plus tax as advertised and they did an amazing job. We scheduled through Robert the scheduler who was superb and answered our many questions. The technician Vince who did our wash was also amazing and work was well performed. The awards this company has won also helped us make our decision to use them. Would recommend 110%. read more

DO NOT USE! Wish I had something nice to say but they broke a window while power washing. The power washing was not great at all. There was a strong bleach smell even after they left for days.The guys apologized and said the company would take care of damages. The owner said his insurance would not cover and was very rude in the phone. I agree with the other reviewers that the owner has poor phone manners. He said he has never gotten complaints but seeing the other Yelp reviews that is obviously not true. I'm pretty sure the reviews on their website are all fake. Good thing Yelp is around! read more

Mrs Powerwash - Window that they broke and refused to replace - Pressure Washers Near Me

Please please DO NOT use this company. Terrible quality of work and left the job unfinished. Charged extra to have the concrete step on my front porch sprayed! Whatever solution that was used left terrible streaks on all of our windows which we had to have a window cleaning company come out to remove (some of which are not removable and have now stained the window). I very rarely leave poor reviews but I am so dissatisfied with the un-professionalism with this company. Do better! read more

It's hard for me to recommend Mrs Powerwash. They canceled on me twice. Do they do quality work? Without someone actually showing up to do the work, there's no way to know. read more

I worked for them for about a month over the Summer. No office. You get dropped off or park at a speedway. Then go to to a storage unite for the chemicals (basically strong bleach and dawn dish soap is only used). If your not white dont bother. They will just complain about you the entire time. But will be glad to take your money. If you try to add tip to cc or a check the workers won't get it. Nothin is branded but flyers they give out. If you complain its because your to picky. Was told it used to be Mr powerwash the old guy bob/robert. To many bad reviews so gave company to daughter an became Mrs Powerwash. No idea what she does.... Bob does the hiring an pays employees. The business address listed is bobs house(97%sure of this by map location). An as the comments accuse i can confirm. He is a very rude an disrespectful hillbilly. ‍. Prettysure the 5star review on here frim Vincent P. is one of the employees I did enjoy doin the work just not the people. Will say they arent racist or sexist cause they have their token black employee (1) an 1 lil girl out doin houses. Either do yourself, pay some neighborhood teens, just find someone who could use the work, or pay a higher price to a better company. read more

I saw Paul R's review and reached out to him about his experience. After speaking with him and getting quotes of my own my wife and I decided that this was a good deal. The quotes we received were not as high as Paul's. One was $241.88 which is $100 more than Mrs Powerwash. When I called the phone number the answering machine said that they were so busy that I would be looking at 2-3 weeks out on getting the house washed. When I received a call back the guy said they could be out to clean the next Friday. One week, I was surprised! I liked what I saw when I came home and I'm satisfied with the job that was done. Out the door with tax it was $163.00. My only complaint and the reason I didn't give 5 stars was the phone tag I went through to get an appointment setup. Other than that I will be using them in the future, and will be recommending this company to others. read more

Mrs Powerwash - Before the cleaning was done - Pressure Washers Near Me

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I do not recommend this company. I was at work the day they washed my house. I received a call at 10am to say the work was done and wanting payment. I said I would inspect the job after work and then make payment. The person that did the work was professional but said he needed payment. I told him to have his boss call me. I received a call from Bob. Bob was belligerent. See the other reviews relating to the companies customer service. Bob informed me has done 55,000 washes and he was not changing his policy for me. If I didn't pay by 3:30 the money was coming out of the workers pay check and Bob would take me to court for payment. I asked to speak to the owner of the company. Bob said the owner was out of the State for 2 months and so was not available to talk to me. Really? The owner can't make a phone call to a customer because they are out of state? Based on my call with Bob I would rate this company a zero if that was a choice. I went home, did the inspection and called the guy who did the work. Again he was very professional and I made the payment. read more

Power washed our house and killed every plant that was surrounding the house. I was told it was not their solution because they've used it for 25 years without issue. I've seen other reviews with the same complaint. I've used two other companies before without this issue. I will just spend the little extra money next time with another company to not have my plants die read more

I had my brick patio and cement sidewalk cleaned in October 21 by Mrs. Powerwash. The crew that came were excellent and made everything look new. I had three neighbors around me have their sidewalks and patio's cleaned in the last two weeks. You can sure tell that Mrs. Powerwash did the work. This company has the most competent, reliable, honest and knowledgeable workers I have seen. The owner should be very proud and is doing something right to attract such good workers. JoAnn N., New Albany, OH read more

One of the workers who came to our house solicited about tips right at the beginning of the job. They missed several spots and killed many of my plants with their harsh solution. No warning to us about what should have been done before or after the wash to protect the plants. Never again! read more

I was looking for companies to get my house power washed. I had never had this done before so I took my time researching. I called a company who quoted me their "discounted" price of $535. That was totally out of my budget. I pretty much gave up and started looking to possibly rent a power washer and do it myself. Then I came across an advertisement for Mrs. Powerwash. They had a special going on for a whole house power wash for $150, I thought this was too good to be true. I called and made the appointment. They came out on time and did an excellent job! I could really tell the difference and was thoroughly pleased. I highly recommend this company to anyone needing their home power washed. read more

Quality work and a great price! Staff was courteous and punctual. Highly recommended!

scheduled for early july, but they had a truck fail so they rescheduled for 7/22. They don't tell you the time until the day before so I had to block out the entire day. Scheduled for 9-11 am. Did not arrive by 10 so I cancelled my 11:30. Did not arrive by 11:10 and did not call. I called and left a message. They then call back and say their pump blew. Could not reschedule until next week because the "office" was already closed for the weekend. Enuf. read more

House was power washed today was not satisfactory whatsoever. There were Brown streaks all over the siding which were visibly noticeable if they had checked before they left. Also they unhooked my hose to use the water and never hooked it backup again I don't find this type of service acceptable I will not have you back read more

Was needing to get a thorough powerwashing done for my house. I've always done it myself with an electric powerwasher which was a pain and never got my house as clean as I'd like. Finally sprung for a professional service. Called the highly rated local powerwashing company near me and received a quote after they looked up my home on Google I presume? The quote was for $456! That was out of my price range. I saw Mrs. Powerwash offers powerwashing for a set fee of $149. I called and set up an appointment. The two man crew arrived exactly when they said they were going to and were professional and friendly. My house is beautiful and clean. I cannot believe the price of $149 wasn't an exaggeration! Mrs. Powerwash earned a customer for life and I will have them return each year. read more

We had booked an appointment a month ahead. One day before they called to say there had been a death in the family of a crew member When we asked when r to get could come out they have us a date a month later. We asked "what if we called today". They said it would still be a month out. They could have cared less that we had waited a month. read more

I received my quote on May 13. They next appointment was 6/15. They never arrived so I left a message and was called back that they had truck issues. So they rescheduled me for 6/19. On 6/17 they called to tell me they don't work holidays (this was Fathers Day) So I was then told next opening was 6/26! I was like shouldn't you put me ahead of the others that were scheduled instead of me being behind them and of course NO. So 6 /26 arrives and NO SHOW again. I called the office and left a detailed message. No response. THe next day I called the office again and left another detailed message telling them I wanted to give them one more chance to respond to me. NO response from them, so this is MY response to them. Not reliable, yes affordable if you can wait 4 months. The brag about these awards on their voicemail and I wonder if they are actually real. read more

This was the worst.job ever! There were so many missed spots. The Equipment they used looked like it came from a junk yard. I am so disappointed because I have used them before, but Never Again!! Save yourself some frustration and call a more reputable company. read more

I have used their service three different times over the past few years. Every time I have received a quick return call and was able to get an appointment that fit my schedule. They arrive on time and are very friendly and accommodating. The difference in appearance after my wash was remarkable! They cleaned my 21 year old deck, which was mildewed and dirty, and made it look like new again. There is a concrete pad that used to hold our hot tub. They cleaned it for free. A couple of my neighbors used a power washing company who had been distributing flyers around our neighborhood. The other business charged over $300 for a full house wash. Mrs. Powerwash only charged $149. My deck was only $79, whereas the other company was charging well over $100. I will always return to them for my needs. read more

Mrs Powerwash - Before and After with Mrs. Powerwash service - Pressure Washers Near Me

Scheduled a soft wash service since I got a nasty gram from my HOA. They got me scheduled and serviced my house in less than 2 weeks. I was away and came home to a BEAUTIFUL looking home. I never knew how white my house could look. Their pricing was significantly than everyone else but the quality of their work was high!! read more

Horrific experience. I am handicapped after a stroke. They cancelled me several times. Today promised to be here 2pm I told them I have medical appointments and could not do too late. They no showed. When they cancelled me last time a very rude lady named Karli dictates to me what time they would be here. I told her I'm in stroke recovery and she can't just spit out a time. She said between 2-6 today. I told her that was late for me and I have therapy to get to. She then says 2pm but I waited until almost 5p and no one showed or called. Horrible service in my opinion. I can see why they have 2 stars I later contacted Karli. She was rude and all she had to say was "I'm the co-owner and we don't even have to service you if we don't want to." I GIVE THEM 0 stars. How unprofessional! I will never call Mrs. Powerwash ever again. I am so happy they no showed. After reading the horrific reviews I will steer clear. William sounds like a complete psychopath. Thank God they never came. Their service sounds like a nightmare. Karli talks very uneducated and rudely. read more

Very disappointed. Received an estimate for both deck and stone work. Decided on just stone work after hearing that one employee sort of blasts wood work ( could damage decking) and another doesn't. Was called and told I would receive a call the night before the work was to be started with a time of arrival. Date was set. No one showed up and no call with time was given. I left two very polite messages. NO reply from them. Last night (almost a week later) at 9:43 PM, I received a call from them with no explanation other than they had been trying to call me multiple times. I think not.... and I have the screenshots to prove they never called me until last night. Hired another company and they did a great job. read more

We had a window between 9-11 am one morning last week. They had a cancellation and knocked on our door at 7:20am! Not up yet and before neighborhood noise ordinance at 8am.. did not call ahead , just showed up. They proceeded with the cleaning- our house wasn't too terribly dirty and they did improve its look- they couldn't remove the "bleed" from some of the window frames onto the stucco. The $150 charge is reasonable, but that is cash price... pay by check and $10 more,, by credit card add $14.. something you should disclose but was not. Workers were nice enough and power washed our front porch .. 2.5 rating in my book. read more

I had Mrs powerwash to do my house, very dissatisfied with the job that was done. The guys showed up on time, they spent the first hour working on their equipment. They had to wait for a 300 gallon tank to fill they used my water hose and went off and left it strung out instead of putting it back like they left it. A total of less than an hour and they informed me that they were done. They were paid by check. My house looks worse than when they started. I called the company and left them a message to call me back. My wife called and left them a message to call me. I eventually called them and talked to a man who was very disrespectful to me and called me a jackass and that I was just looking for something free. I informed him that I had stopped payment on the check and that I had read the bad reviews on this business. He informed me that he had done 50.000 washes and was given awards for the last year. Yet the reviews are totally opposite of what he said. He even discredited the reviews saying that I must have been reading some other company's reviews. If you are looking for a reputable company to do powerwashing then please spend a little more money and use someone that you can trust to do a quality job and be respectful towards you and not call you a jackass. I would not recommend this company to powerwash an outhouse!! The people who own this business needs to be responsible and respectful of their customers!! Calling them a jackass is not professional or respectful. I was even told that he could give me the number for Delaware goodwill if I was looking for free stuff!! Thanks but no thanks to this company!! Tim Dean. Marysville Ohio 43040. If you want me to provide you with a reference for this company just email me. I will be happy to provide a reference!! read more

Leaving one star because no star is not possible. They did not show up for appointed three hour window. About two hours into window - they called and said they were running two hours late, but would be there no later than 6 pm. Of course, they never showed up. I did receive a call at pm to reschedule. No thank you. Actually, my first turn off was the message on their answering machine. Yada yada - be sure and tip our cleaners for their outstanding service. That's why they offer such a low price - I guess they want you to supplement their low wages with tips. read more

Our house was cleaned today and I'm really pleased. The men were on time and polite. We received A+ service from this company. They cleaned up afterwards before they left. The pictures tell the story better than I can. No more grit and mold. read more

Mrs Powerwash - Before they started - Pressure Washers Near Me

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We were trying to get our house power washed before our baby was born. They were very accommodating and managed to get it done on very short notice. They did a fantastic job. Both the tech who came out were very friendly. They also took the time to take our Easter decorations down. And put them back up. They did a fantastic job. We will use them again. read more

I've had both excellent and poor customer service experiences in my lifetime, and I can unequivocally state that my worst experience ever, has been in dealing with MRS POWERWASH, specifically William Krutko, whose behavior was beyond egregious. It was at the advice of a friend that I hired MRS POWERWASH, a decision now that I deeply regret! The flagrant incompetence of this company can not be emphasized enough, but even THIS paled miserably in comparison to the racist, aggressive, argumentative and abject disrespect displayed by William himself. I was astonished at the degree of professional ineptness, and his complete lack of willingness to remedy the shoddy work performed was simply shocking. I would caution anyone considering this company to BEWARE and STEER CLEAR of it! William displayed a level of blatant disrespect and overt racism that left me stunned! He's unethical, untrustworthy and unreliable. He is not a man of his word and the work his company performed was substandard, falling well below even marginal expectations. After getting home from work on the day that the services were rendered, and seeing the horrible job that was done, I immediately contacted the company, left a very detailed voicemail, and forwarded photos documenting my concerns. I received a call from William, the company owner's father. I shared my concerns about the extremely poor job that was done, detailed in the pictures I had sent to him for his review. He immediately started making excuses for the subpar work performed, but stated he would look into it and get back to me. After talking to his crew, he called me back to assert that his men performed their work in a satisfactory manner, which I immediately disputed, challenging one of his claims specifically, and offering video proof of the same....he declined to view the video. Not only had I captured the work via my home's exterior video surveillance system, I had also watched remotely, in real time, his crew's actual behaviors while at my property. As an example of my dissatisfaction, I explained that after swiping a finger across the 'power cleaned' window sash, the finger pad was left caked with dirt. It was CLEAR little to no effort had been made to clean this. Also, when scheduling the appointment, I specifically indicated that the awnings on one of the properties would need special attention. I was assured this would be attended to, however, the awnings looked as if zero effort or attempt to powerwash them had been made. He stated he would PERSONALLY come back out to my two properties within a couple days to address my concerns and go back over the areas I was unhappy with, however, one week later, after receiving ZERO further correspondence on the matter, I respectfully submitted the following refund request: "Good morning Ashley, It has been over a week since I spoke with your father and he assured me he would rectify the situation, however to date, nothing has been done. As such, I will AGAIN respectfully ask for a refund as the results were considerably less than satisfactory and no serious effort to correct the issue has occurred. Please notify me ASAP about the issuance of my refund." William responded to that text with a very angry phone call, which worsened progressively as the call continued and I shared my assessment of the work done. I let him know that there was absolutely no way this poor display of workmanship could be considered even marginally acceptable. At one point he had the audacity to ask if my house was "the one in Bexley, or the little house in hood?" U.N.B.E.L.I.E.V.A.B.L.E. This overtly racist question, combined with his derogatory tone was inflammatory and completely inappropriate. It got worse from there, resulting in my having to harshly admonish him TWICE about his nasty tone, instructing him to lower his voice and refrain from yelling at me, lest I respond in kind. He continued his rant, stating that I was unrealistic in my expectations, because they "....don't perform toothbrush level cleaning......." and went on to FIRMLY state that they "DO NOT OFFER REFUNDS!" I told him in no uncertain terms that his behavior was extremely offensive and if he couldn't speak to me in a more respectful tone, then he did NOT HAVE THE RIGHT to continue to talk to me at all. Upon him opening his mouth to yell again, I discontinued the call abruptly, hanging up on him. I will NOT tolerate such disrespect from anyone and certainly not from the likes of a such a rude and obnoxious individual as this! William does not have the right to treat ANY client this way and I'll make sure everyone I know knows NOT to use this company, ever! This is not how business is conducted, this cannot be underscored enough! read more