What an amazing store! The employees were so helpful and helped find the perfect shoe to address my…read moreMIL's foot issues. I saw so many nice shoes I want to go back and purchase some for myself. Great 1 on 1 service and such a pleasant experience.

Great personal service and lots of selections. I will shop at this small business again.read more

I have foot issues and was thrilled, last May, that the salesperson at Heisler's introduced me to…read moreAetrex Marz Sport sandals. Most comfortable sandals I have ever owned and I would never have found them without the sales person's knowledge and help. I purchased 2 pair. Arch and cushion are great. My daughter also purchased Aetrex wedge sandals. Wonderful experience!

Just walking by noonish on a Saturday when I caught sight of a tall 8" work boot out on the shelves…read moreout on the sidewalk. Imagine my surprise when I picked the boot up, discovered that it was a Red Wing, a '2nd', and surprisingly, in my size, an uncommon wide size. And it was marked down substantially. I tried the pair on, walked around the shop floor for a couple minutes and walked out a couple minutes later with a new purchase. I got a quality pair of workboots for a fraction of their retail price. Delighted at the unexpected bargain.

I need them to fix of a good pair of gym shoes. I've driven past this place 1000 times and finally,…read moreI stopped in. I met with Shannon, who was very polite, and she helped me picked out my pair of gym shoes. The pricing was not the same as buying shoes at Kohl's. But neither is the quality. I paid 140 something for my gym shoes and I love them.

I've had the privilege to work with Mark and Stella across multiple visits to this location, and…read moreI've received exceptional service every time. The prices are reasonable and the selection is expansive. If they don't have what you're looking for, they can transfer it from another location. Very convenient. Will be back again soon. Shop local!

I've interacted with this store professionally and personally. Every single time the ladies inside…read morewere squared away. A good mix of friendly and Get Sh$t Done. It's impressive how quickly I'm in and out with exactly what I need. My most recent visit was a personal one, to order new Class A's for a peer's funeral. They knew my size just by looking at me. They had my tailored items in my hand the next day. Knowing that my navy long sleeve shirt would not arrive in time, they offered to patch a short sleeve so I'd have something in time for the funeral. Quality service.

Curiosity drew my friend and I into this store. Neither one of us works in a profession where we…read moreneed uniforms. We were walking in Crystal Lake, saw this store, and said to ourselves, let's check it out. Who knew that we'd find such useful, comfortable clothes? My friend bought two pair of pants. She wanted something that she could "kick around in." These fit her perfectly. They even were available in tall (she's 5' 11"). I've talked to her since our outing, and she's crazy about these pants. She only wishes she bought more. I bought a scrubs-style top. These are available here in all sorts of crazy patterns. You would not believe how comfy this shirt is. It washes beautifully. It needs no ironing; it truly is "wrinkle-free." The clerk talked a bit about how comfortable scrubs are, and that you don't have to be a nurse or CNA to wear them. She is absolutely right. It was interesting to walk around and see the other items. If you're an Elgin police officer or fire fighter, you can buy uniforms, badges, hats and more here. You can buy several different kinds of stethoscopes. You can get shoes. If I needed shoes to live in, not for a wedding, I'd come here. You know these shoes are designed for people who spend hours and hours on their feet every day. I never dreamed I'd be a fan of a uniform store, but I am. You wouldn't come here for stylish or special events clothes. You should come here for the clothes and shoes you wear every day. I know I'll be back.

We have been having the hardest time finding shoes that fit our little guy. Now that he's roaming…read moremore we've just been letting him wearing shoes just a bit bigger but he would keep stumbling, that is until we visited Tootsies. We were browsing until the owner came back and help explained to us what to look for and properly size our little's feet. We found shoes that gives him room to grow but fits him comfortably but also give him the confidence to walk and explore. We felt no pressure to purchase anything, and had a great time learning what to look for and what to watch out for when shoe shopping for him and us. Overall a great experience, if you're on the hunt for shoes and need shoe-advice, we can't recommend Tootsies enough.

Love this store! Brought my 18 month grandson to Tootsies recently for his first pair of real…read morewalking shoes. He has a chubby wide foot and I felt more comfortable with a fitting by someone who knows how to measure properly. Doug was super nice, patient and knowledgeable with finding the perfect shoes! It's hard to find customer service like this now a days. After our purchase, my grandson had so much fun walking around the Ice House mall in his new kicks, he cried when we left, lol. I hope this store will be able to carry the new acqua shoes I saw a sample of. Would be perfect for summer.

Urban Athletics was an excellent choice when selecting our spirit wear vendor. The two women were…read moreextremely professional and friendly. They developed adorable designs for our team and then were timely with the orders. Absolutely recommend!

We went to Urban Athletics in 2014 for team apparel for our dance team. Things started off well -…read morecute designs and great ideas. Our first order went great. After that, (a couple months later when we needed more items) it went downhill fast. Emails went unanswered, deadlines passed. This year we decided to give them one more chance, thinking it was maybe just a bad year for them. Two months later, we have no order form and emails are again unanswered. We will have to start from scratch with another vendor. We have wasted a lot of time on them and now have to chase them down to get back the designs we submitted.

Great service on a busy weekend day, and prompt email response even afterhours…read more I was pleasantly surprised when I came here for a holiday event. I had struck out at just about every high-end department store you can think of, and couldn't even find a decent to try on anywhere I had gone. Gipper Prom has a large selection, with most inventory displayed on mannequins instead of just on hangers. There's no lugging around 10lb dresses, you just write the style number and color up on a slip they give you when you first walk in, and when you're done, they bring it to your dressing room. And it IS a room, with a locking door, so no worrying about that big dress leaving you exposed as you turn around. They had several associates at the dressing room, ready to help zip, clasp or adjust when needed, and they make sure the walkway is clear for you to move about. Since most people do not go dress shopping alone, they thoughtfully have ample seating and complimentary water for the poor soul you may have dragged along with you. Seating is arranged several feet behind a wall lined with mirrors, each section accompanied by a platform and appropriate lighting. The platform is likely useful for any tailoring needed, but I just used it to make my significant other nervously rate me in each of the 10 or so dresses I tried on. The staff didn't pressure you to buy, nor did anyone look at my long list of dresses like I was wasting their time or making their life terrible for no reason. The people working were friendly, and the other customers and their guests were also all cheery. Dress shopping can be a nightmare - hot, cramped, nothing fitting the way you hope, sizing not available, etc. But not the case here - and the other women shopping seemed to feel the same as me. Customers were openly complimenting each other, and the entire atmosphere was very warm. I can't rate their ability to modify or make minor fixes to beading, etc. The dress I purchased was perfect without anything needed. Overall, I was more than impressed. If you're an adult, well - clearly we aren't going to the prom, but this is a great store for many other events including pageants, galas, black tie or formal parties, or any time you can get away with being a little "extra," or are in need of a good selection of floor-length, high-quality formalwear. I will definitely be coming back!

Given the amount of $ I paid for my daughter's dress, I expected a perfect dress that was properly…read moreinspected by the staff when they bagged it up. They even told me they were taking it in the back and checking the beading and we waited a few minutes to get it. I get home and she tries it in and I go to zip it up to see beads falling off and already missing from near the zipper. Take your business elsewhere or check the dress carefully yourself before leaving. They were very dishonest with me!

Beautiful store Easy location…read moreVery helpful and friendly staff Would recommend this location.

I went to the location in Naperville and they are so helpful here! My son ordered the wrong size…read moreboots on line and we went here to return and seek help finding the right fit! They have an amazing selection of beautiful boots and jewelry! The staff really went out of their way to fit my son with some boots he would be comfortable with! They even stayed 15 min late after closing helping him to ensure the right fit. All of the staff is so friendly and helpful!