Customer Service (Guest Services) doesn't answer the phone! They disconnect the call.read more

This is the Target I frequent the most. I've had some instances where their website says they have…read moresomething in stock & they don't and it ends up being still in the stock room & not yet stocked. But there have been a couple times where they will go back and get it. I also just took advantage of drive up order pickup for the 1st time ever. It was incredibly easy to do & super convenient. This is a great option - pandemic or not.

Five stars for not being Mens Wearhouse aka Spamhole of America. I need to add more words.read more

Today I went in to use some of my gift cards and buy a couple things for a trip tomorrow…read more Unfortunately one of my gift cards was scanning as "not found". Nicole at the register was an absolute ANGEL! She called customer service for me, was so patient and kind, and took care of the situation. She went above and beyond and made this such an amazing experience. Nicole is a gem, take good care of her Nordstrom!

Having a LL Bean in South Barrington is so nice and convenient! The store is very large and has a…read moregreat inventory within all offering departments. I visited to look at their shoe department for a holiday gift. Don helped me and I could not have nicer things to say about him! He got me a variety of bean boot styles, heights, and sizes to try on to truly see which I liked best. After my research was complete, he found us back in the store to have me try one more boot that had my preferred size, width, height, and was on major sale! He never applied pressure for me to buy and actually recommended I put it on a hold if I wanted to think about it. He made sure I was well informed of my options and went above and beyond for me. I ended up coming back Sunday and bought the boots! LL Bean has some great products where I've bought blankets, flannels, sweaters, and slippers previously but Don's service was some of the best I've experienced in a while.

Yesterday my wife Jenny visited her favorite clothing store and purchased some slippers and a…read morehoodie pullover. Today she realized that she was missing one of her earrings, so we looked all over the house, but couldn't find it. After thinking about it, she thought that she might have lost it when she tried on the sweater in the fitting room, so she decided to go back to the store to find out if anyone had found it. After looking in the dressing room, she was offered assistance by an employee named Cathy,. After explaining her problem, Cathy told her that someone had found her earring late yesterday afternoon, and that it had been secured for her. We are very grateful for the help from Cathy and whoever else had found her earring! Thank you SO MUCH! John & Jenny

I love the brands they have here, Coverse, Vans, Dr. Marten's, Puma, Adidas, Cole Haan. There's…read morejust not enough wide sizes for my Flintstone feet. The prices are okay, mostly better than going to the mall. Service is relatively non-existent, but I like it that way. I'd rather take my time and not feel rushed.

Well stocked store with many different options. We were in search of children boots and found…read moremultiple choices. We also purchased a pair of gym shoes. Thank you for making our journey a success!

Today I was in Torrid right when it opened. Amanda( she's from the Bloomingdale's store) and…read moreMelanie( from woodfield) both extremely pleasant and BOTH incredibly willing to help me. They even explained how they were new to this location filling in but would be more than happy to assist with whatever I needed help with. And they did. Would I shop here again? YES... only if these two individuals are there to help. They didn't miss a beat, made pleasant conversation, helped me find exactly what I was looking for. Great attitudes for two people who e come from a long way to make sure this store was opened and ready to rock and roll right on time!!! Kudos !!!!

I am an avid Torrid shopper. I frequent this location as well, as others and shop online. The…read moreservice of the McHenry location has been on the decline for years. I always have looked past it because I like the quality of the clothes. Today however I had an incident that may make me not return to the store or even support Torrid further. I am in the store and purchase an item. Then I ask the girl checking me out if they price match the online prices. At this point the sale is complete. She says they can but I would have had to do it before checking out. So I ask about exchanging the item for the lesser price. The manager comes over and says something about no they can't do that because of how the receipt runs in the system. So I left the store, I then turned and when back in to just return the item...I was told no, I can't return the item because their system won't have it processed for 24 hours. I left very frustrated. Number 1 that is the worst possible policy. So you mean to tell me if they made an error and rang something up twice and I catch it after I check out, they can't correct it for 24 hours? I find that hard to believe. Number 2 I called another store and was told the information I was given by the always unpleasant manager in McHenry was a LIE!! So needless to say, trying to scam your customers doesn't gain you any.

The owners are very sweet and always eager to help customers. They have high quality unique jewelry…read moreat very very reasonable prices. 10/10 recommend!

the woman who runs the birk side is incredibly rude. I love supporting smaller businesses but she…read morewas so unkind and off putting. sad since the husband has always been delightful

I absolutely love this store and the customer service has always been amazing but my reason for…read morethis particular review is because of my last experience there. I went in looking for a particular bra for my wedding. I was greeted right away and informed that they don't have the bra I needed. The staff member was so kind and told me places where I could get it. I was able to find one because of her. Thank you so much!!!!! I wish I knew her name so I could let everyone know how helpful she was!

I recommend Home Goods overall but NOT the Algonquin location. It is always a mess and makes for an…read moreunpleasant shopping experience.

It's a mess. The staff can't keep up with the customers rifling thru everything so it's all over…read morethe place