I'm not typically one to review healthcare online publicly, but I was looking for what time this…read morepractice opened today and saw the negative reviews, so I wanted to share my extremely positive experience. I've seen Deenah since I moved to Florida in 2015. I have never had a negative experience with her. I feel like she always listens to my needs and concerns, and she's very respectful of my desire to stay off of stimulants for my ADHD. She has helped me find medications that work well without me having to endure the negative side effects of stimulants, and for that, I am thoroughly grateful. This practice seems to be mostly holistic in their treatment, using the least amount of medication possible. That's exactly what I was looking for, so it's the perfect place for me.

All around the best Psychiatrist I have ever had! She's so caring and always takes the time to get…read moreeverything right. She tries one medication at a time to make sure it's working before adding an additional medication. I found Dr. Napolitano as my CVS Pharmacist recommended her based on several of the pharmacists patients really liked the care Dr. Napolitano provides. One additional bit on info that really made my decision to call and make an appointment was that the pharmacist said she really liked the way Dr. Napolitano prescribes appropriate medications at safe dosages and said she has not once in over ten years of working at the CVS in Dr. Phillips felt hesitant to fill a prescription from Dr. Napolitano. She could not say the same about the psychiatrist I previously had.

Receptionist is a total loss. If you want to be treated terribly, please go to Annexus. Your mood…read morewill be adjusted within moments of entry. While she insisted I received a text message about my appointment, I did not. Evidence is easily logged. They will never see my bank account or skin again.

Dr. Sandhu and PA Tilus are knowledgeable and caring. They take the time to answer all questions…read moreand make you feel confident of the care you are receiving. Additionally, the staff are truly committed to helping you with all your needs. Having an amazing staff is vital to a successful practice! I am grateful to Eddie, Rachel, LaHaire and everyone I have interacted with. Again, thank you for your commitment towards excellence! Would highly recommend this practice!

I have both positive and negative experiences with the Ocoee office of Central Florida Vein &…read moreVascular center. The doctor and procedure staff are very professional, knowledgeable and understanding. However the front office staff did not communicate with me whatsoever during my first office visit on 03/31/26 and again today for my second ablation on 07/16/26. Both times I was in the waiting room for one hour with no explanation as to what was going on as I watched patient after patient that arrived after I did go into the office. The front staff did not appear to be extremely busy with check ins or phone calls either. I had to approach the front desk twice to find out what the delay was during both visits. Again my first appointment back in March, the second in July. If I hadn't already had my right leg already worked on I was inclined to leave. But since I was more than halfway through finishing these procedures I decided to stay. I did speak to the practice manager who assured me this would be addressed. I certainly hope so as a patients time is just as valuable as the doctors and the staffs time.

(This review reflects my personal opinions and experiences as a former employee. It is written…read moresolely from my perspective and should be interpreted as such.) I would not recommend working at Central Florida Vein and Vascular (CFVV) under any circumstances. In my personal experience, this company demonstrates a lack of respect for its employees, poor leadership, and an overall toxic culture that leaves staff feeling overworked, underappreciated, and unsupported. Turnover is extremely high -- new hires come and go constantly, forcing existing staff to cover multiple roles without additional pay or recognition. Employees are expected to juggle front desk duties, scheduling, insurance, and assisting -- often with little to no proper training. Communication is poor, processes change frequently, and management expects staff to "figure things out" on their own. Leadership is largely absent. The main physician who owns the company is rarely present at any of the offices and seems disconnected from the daily operations. Patients have complained about rude or dismissive providers, yet these concerns are brushed aside. The office manager, who oversees multiple locations, contributes heavily to the toxic culture. In my opinion, they do very little actual managing. Instead, they gossips about employees to others, spreading rumors instead of addressing issues directly. They refuse to put anything in writing, insisting on phone calls so there's no record of what they say. I personally requested a raise over text -- the only way they communicate -- and during a phone call they verbally agreed. Months later, the raise never came. The assistant office manager is known for favoritism and drama. They clearly favor certain Spanish-speaking employees and often speaks in Spanish about others right in front of them, creating division among the staff. At the Villages location, I personally witnessed behavior that raised serious concerns. The doctor frequently failed to properly explain procedures to patients, often repeated the same plan of care for everyone, and displayed poor bedside manner. Several employees, including myself, brought up potential HIPAA and safety concerns to HR, but they were ignored. The nurse practitioner was equally unprofessional in my experience -- impatient, dismissive, and more interested in personal phone calls than patient care. Numerous patients complained about their rough manner and lack of compassion, but again, no changes were made. I was ultimately fired for "seeming unhappy" -- not for performance, attendance, or misconduct. I later found out that other employees were told I was being fired before it happened, and that management had already started interviewing people to replace me while I was still working there. That level of unprofessionalism and lack of respect speaks volumes about the culture. From a patient's perspective, the environment doesn't feel much better. The office atmosphere is cold and impersonal. Procedures are not clearly explained, and patients often discover they need multiple additional treatments even after being told their care was complete. On-time patients frequently have to wait because late arrivals are still seen. The office is often empty, which can make the place feel uncomfortable and unsettling. Overall, in my experience, Central Florida Vein and Vascular suffers from poor management, lack of accountability, and a toxic culture that affects both staff and patients. Leadership avoids responsibility, HR ignores complaints, and turnover remains constant. If you value professionalism, honesty, and respect -- I'd personally suggest looking elsewhere, whether you're seeking a job or considering them for your care. (Every detail in this review is my personal opinion/experience and is alleged.)

I really love how friendly and efficient this practice is…read more They get you in and out and it's relatively easy to get an appt. They offer many different options for skin care to special skin disorders.

Derrow Dermatology was a huge lifesaver for me. We were on vacation in Florida and I somehow had a…read morehuge allergic reaction and they were able to squeeze me in within an hour of calling for an appointment. I saw their nurse practitioner Wendy Alvarez and she was a delight. She was extremely professional and prompt with my diagnosis which was so reassuring. No one wants an allergic reaction rash while on vacation in sunny Florida. The front desk staff and waiting room are very friendly and clean. There is a private lot to park directly across the street.

This office is a rarity in the world modern medical practice. It is a well-oiled machine. The staff…read moreare consistent and know what they are doing. In my entire life, I have never been to an office that had such a great on-time performance. I've been coming here for the last five years and don't believe I've ever waited 5-10 minutes beyond my appointment time to be seen. The providers are skilled and do excellent work. And if you need to have larger excisions, they even do complementary scar treatment, which is a grand bargain. I have high standards and visit 3-6 times a year as a pale skinned person who grew up in Florida. The few negative reviews you seen here are not indicative of my countless experiences. I also know other people who feel the same way. The negative reviews are from people who are probably always negative, and don't handle mistakes or miscommunications the right way. Go here with confidence!

I absolutely love this place. The staff is always so friendly when I go and the wait time is very…read morevery short. I can have an appointment for 8am and before 8:30am I am done and in my car ready to go. I started coming here for alopecia treatments many years ago and had to start coming again for the same thing. Outside of getting monthly injection treatments they also offered me a prescribed topical ointment that's been working nicely. I've also had moles checked with my yearly check-ups and had some laser treatment to remove some spots I was self-conscious about. Regardless of what I've been here for I always feel comfortable and well-cared for which is why I highly recommend this place. The parking may seem tricky since this building is right off of a main road and you'll only see a few spots in the front, but there is plenty of parking in the back. And there's an entrance from the back as well so you don't have to walk around and in through the front.

Yikes. After being a patient of Dr. Serrao's med spa and accompanying my mother for her multiple…read moreprocedures and check-ups I have nothing but negative things to say about this facility. While the doctor has a lovely bedside manner, the operational and organizational structure of the office is a disaster. Be prepared to WAIT forever, regardless of your appointment time. Nothing irks me more than having to ration out my entire afternoon for a 20-minute doctor visit. On a more ridiculous note, my mother was charged upfront for a procedure (standard protocol) that she never underwent. Here's the kicker... she was NEVER given a refund!! Thieves! And now she's out over $5,000. Completely and utterly unethical. Oh, how fun it will be to hire an attorney to unravel this horrid mess. Save your time and money and go elsewhere. This office is a joke.

Dr. Serrao is one of the kindest doctors I've been to. He always fits me in when there's an…read moreemergency. Dawn, the receptionist up front is great as well. I never have to wait for a call back she's always there! Love this office.

It's a decent place but I really despise the parking and coming to this location. It's such a pain…read more If you are the type to leave early, plan to leave even earlier. Once you arrive, you have to drive 4-5 flights up the garage just to park and then you have to take the elevators to the 5th floor. So keep that in mind. The place is clean and the staff are friendly. But I still don't like derm offices lol sorry. Just came to bring my son though. 3 stars for this location because the parking situation super sucks and the fact that the bathroom is out in the hall-key you have to get from front desk for the men's and it's a code for the women's. Sorry yes these little things irk me. My time is extremely pressed always so all these little things just make it difficult for me to do things quickly since it's already kinda far from me.

This was my first time and I am glad I made the switch!…read more They have early appointments available for those who work normal business hours. The front office clerk was one of the nicest humans I have ever met. About 7 minutes after my appointment I heard her asking if anyone from my doctor's team was available because I had been waiting. They did come about 5 minutes after so I appreciated her keeping on top of it!! My exam went smoothly and I felt comfortable the entire time. They have 2 people in the room to ensure exams are done correctly. Parking is free in the lot of the building - behind the building is pay so make sure you go in the garage. :)

I really like Karen. She's the aesthetician. Very knowledgeable, friendly, and professional…read more I love the location. Right inside the Waterford lakes plaza. The staff is welcoming and also attentive to your needs. I highly recommend this spa.

I always have a 10 score for Affinity Spa! From the minute I walk in, till I walk out I feel…read morewelcomed and appreciated. Angela and staff are amazing!I'm always have a 10 score for Affinity Spa! From the minute I walk in, till I walk out I feel welcomed and appreciated. Angela and staff are amazing!