I suffered a crush injury to both of my legs and feet yesterday. I went to CareSpot, where they…read moreconfirmed one leg was broken, gave me a walking boot, and referred me to Orlando Orthopedic's walk-in clinic first thing this morning. When I arrived at Orlando Orthopedic, I was told that because it was Saturday, they would only evaluate ONE body part. I was literally asked to choose between my right leg, left leg, right foot, or left foot. That policy is nowhere on their website, despite advertising walk-in care. If your clinic only handles a single body part on weekends, patients deserve to know that before showing up after a serious injury. Policies like this make it feel less about actual patient care and more about turning patients in and out as fast as possible, regardless of the severity of the injury. A crush injury does not conveniently happen one body part at a time. Do better, Orlando Orthopedic. There's a reason so many people prefer AdventHealth.

This staff cares! They were friendly, helpful with paperwork and I was seen very quickly. It's not…read moretoo often you visit an urgent care and feel welcomed. Everyone was professional from the person checking me in, to the person taking my vitals and the nurse practitioner who saw me for the visit. I recommend them highly and will be visiting their facility whenever I need an urgent care site.

My husband and I came down with a terrible cold and the staff and Drs were amazing!! Many thanks to…read moreCrystal, Anna and Charles...highly recommend!

I set up an appointment with a nurse practitioner for a physical at Village Medical in Casselberry…read morethrough their call center. I was told to fast so they could take blood for routine tests. After being taken into the exam room, I asked about the blood draw, I was told they do not take blood on Tuesdays, the day of my appointment. I would have to come back on Friday for a blood draw. The nurse practitioner who saw me was very nice and laid back. The only issue I had with her was the fact that she pushed meds on me, meds that I did not need. I assume that Village medical and/or the nurse get some sort of compensation from pharmaceutical companies for writing prescriptions. After 3 weeks, I tried calling Village medical about my bill. No one could determine how much my bill would be, including the escalation department. They said they would have the clinic supervisor call me but she never returned my call. I will not go back.

From the moment I walked into Oviedo Medical Center until the day we brought our sweet son, Luca,…read morehome, I had the most incredible birth experience imaginable. Every single person we encountered made us feel cared for, respected, supported, and genuinely loved. As a first-time mom, I had so many fears and questions, but this team exceeded every expectation I had. Heather, my first nurse, immediately made me feel comfortable and helped calm those first-day nerves. Kristen, the night charge nurse, was wonderful and helped ensure everything ran so smoothly. Taylor, my day nurse, deserves every award imaginable. She truly was my fairy godmother. She spent the entire day preparing me for birth, explaining every single thing she was doing, answering every question, and making me feel informed and empowered. She listened to every wish I had for my birth experience and did everything she could to make it happen. I never once felt like "just another patient"--I felt heard, respected, and advocated for. She was constantly by my side, so attentive, compassionate, and encouraging. I was genuinely heartbroken that her shift ended before my son was born because she had become such an important part of my birth experience. Colleen, my CRNA, was absolutely wonderful. Getting an epidural was one of the things I feared most, but she explained everything so thoroughly, talked me through every step, and made me feel completely at ease. She was incredibly personable, warm, and kind. What touched me the most was that after working a 24-hour shift, before heading home, she stopped by just to meet my son. That small gesture meant so much to me and perfectly reflects the type of people who work here. Dr. Bartlett was phenomenal during delivery. One of my biggest fears throughout pregnancy was tearing during birth, and she took such incredible care to help prevent that. She was calm, encouraging, confident, and made me feel completely safe during one of the biggest moments of my life. I couldn't have asked for a better physician to bring our son into the world. Brandy, my night nurse, is simply unforgettable. There truly aren't enough words to describe how much I adore her. She has the most amazing personality and is such a breath of fresh air. She somehow managed to make an overwhelming, emotional experience feel joyful, exciting, and even fun. Starting at 7 p.m., she was constantly repositioning me to help my son descend, encouraging me every step of the way, teaching me how to push and breathe effectively, making me laugh between contractions, advocating for me, listening carefully whenever I described what I was feeling, and adjusting everything based on my feedback. It is so obvious that she absolutely loves what she does, and because of that, she made one of the most important nights of my life unforgettable. Susan, who performed Luca's hearing test, was incredibly sweet and kind. Tracy, our postpartum day nurse, was amazing as she gave Luca his very first bath and patiently helped me begin my breastfeeding journey. Those first few days as new parents can be overwhelming, and she made us feel so much more confident. A huge thank you as well to Rebecca, the charge nurse, for helping everything run so smoothly, and to Kathleen and Suzanne at the front desk, who greeted us with kindness and warmth every time we walked through the doors. Every single person we encountered treated us like family rather than patients. They celebrated with us, comforted us, educated us, laughed with us, and helped make the birth of our son one of the most beautiful experiences of our lives. If you're looking for a hospital to deliver your baby, I cannot recommend Oviedo Medical Center highly enough. This team gave us memories we will cherish forever, and I will always be grateful for the incredible care we received. Thank you for helping bring our sweet Luca into the world so safely and lovingly. We will never forget you all.

My daughter had a seizure for the first time and was taken by ambulance and they did no kind of of…read morehead scan not even palpating her head for injury. They just said make an appointment with a neurologist and sent her home. We saw her PCP and he said he works in a hospital and for them not to do a full work up with no known results was not efficient. Usually after a first time seizure would be an automatic overnight for observation. So if you have the money and 4 hours to kill in an ER I recommend this place if not go somewhere else!

Dr Nagalapadi is excellent. I highly recommend him. He has an efficient practice. All the staff…read moreis attentive, courteous and well trained.

They are the single worst physicians I've seen in Florida so far and that is saying a lot. Quality…read moreof care is poor. They don't listen to anything you say. One office visit ran THREE HOURS!!! Even after three hours and not listening to anything I had to say, care was poor quality at best. Do yourself a favor and go anywhere else!!!

I requested a call back for my prescription and this lady named "T" called me with the worst…read morecustomer service possible, I'm sure she doesn't want to work at this location, or she does not enjoy having a job at all. She was rude, she was mean and I hope any of the other patients get to deal with this lady. P.S: FIND YOURSELF A DIFFERENT JOB "T" !

Kristina Lopez was AMAZING, she is so nice, patient and very knowledgable. Her medical assistant,…read moreLauren was super nice and amazing as well. I will definitely be coming back next year to Kristina Lopez!!

from the manager to the hole entire office Drs and workers is a MESS I tried to talk to the manager…read moreand she put me on a consultation room and she took 1:05 minutes to came back just to tell me sorry, the doctor will talk to you. I want to talk to her NOT to the doctor.

I wish I could leave zero stars. I used to go this facility as a back up so I didn't have to drive…read moreto VA in Lk Nona. My initial visit was fine, the doctor was nice he ordered a bunch of lab work and made a follow up. So I recommended my mother to change her doctor to this facility. The follow up appointment I had I waited 45 minutes to be seen bc someone else came in with an emergency. When the doctor finally came in he was there for maybe 60 seconds to tell me all my lab work was fine and left. I went to the appointment with my mother to ensure that all went well. Again, it was okay. However, the meds she was prescribed were not sent over to the pharmacy. I called several times and her meds were never sent. I called the doctor to let them know a few days later and my mom finally got her meds. Fast forward- my mothers follow up appointment - I receive a call The day before her appointment to call her Insurance to have the doctor changed as her pcp was no longer with the Clinic. When I called the insurance company and was informed that the clinic put in for new authorization back in May to be effective in July. I asked why wasn't my mothers effective date June since it was called in - in May - the insurance person indicated that the doctor my mother was assigned to was due to Leave in July but he was t seeing any patients. I called the clinic to see why no one sent out notification of this new change, I proceeded to tell her that it was unprofessional to do that and she indicated to me that this wasn't the complaint department. I laughed and explained to her that was not how you phrased things to ppl. She did apologize indicating she'd done nothing wrong. She proceeded to give me their corporate office number which I called and have now been on hold for 24 minutes before -no one came to The line. This is unacceptable from a medical Facility. No one there seems to know what they're doing. There's an app where you can Check your appointments and send messages to your provider- well good luck bc no one there seems to know how it works or how to provide access to their patients. Useless and needless to say inefficient and ineffective to have technology and not train your staff on how to use it. It's now been 30 minutes of me on hold yo speak to someone and still no one came. Shameful!!