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    MSM Surface Pro

    5.0 (1 review)
    Open Open 24 hours

    Services - MSM Surface Pro

    Window pressure washing

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    3 years ago

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    Michael M.

    Thank you Carol and Art. Looking forward to sealing your driveway

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    That's A Wrap - BEFORE PIC OF UPPER YARD PATIO

    That's A Wrap

    (12 reviews)

    This was the first time I employed That's A Wrap to clean, sand and seal my upper and lower…read morebackyard, patios and walkway, as well as my front walkway and front porch. I had obtained three estimates of which Brian was the only one who physically came to my home to give me a quote. The other two estimates were from other companies who did not come to my house, but estimated their quote based on viewing my house on Google Earth. Both were way off in the square footage of all my pavers combined. That's A Wrap was also offering a special Memorial Day weekend of 20% off. The crew came when they were supposed to come and worked very hard, especially in my backyard where there was a lot of calcium buildup between the joints due to too much polymeric sand applied by the previous company who cleaned and re-sanded my Paver's two years before. Getting the white calcium buildup from between the pavers I could see was a backbreaking job for the two-man crew as it had to be manually scraped out with a hand tool. The second part of the job was the sealing of the pavers which was to take place the next day or day after. On that morning Brian came to my house before the crew to look over the cleaning and re-sanding. He noticed a couple of spots that he wanted re-cleaned and he would advise the crew of that and be back later with the crew. First one crewmember came while waiting for the others and when I was talking to him, he did not speak English and was using a translator app on his phone. Then the second crewmember came and I was trying to explain to them what Brian had said about re- cleaning a couple of spots on the bullnose of the pool area and one other spot that I didn't know myself where it was, but they were unaware of where those spots were plus when they had cleaned the day before the crew had missed one section of my Paver wall that separates the upper and lower patios. I asked them to get Brian on the phone. They did and I asked him that I thought he was going to be coming here to meet the crew and they did not know anything about re-cleaning the bullnose and the other spot that Brian had pointed out directly to me that he wanted to redone. He asked me not to "micromanage" as the day before when they were doing the cleaning the job was supposed to take 5 1/2 hours, but took 10 hours. I told him that the crew worked very hard that day and it took a long time for them to scrape the calcium out from between the joints. He came a little while later with other crew members, and they sealed my patios and walkways, and they look absolutely beautiful !! I never thought that they would look this nice as they look better than they did when they were first installed 11 years prior because at that time they were never sealed. The sealing of my pavers give them a little shine and they look wet and I love it. I highly recommend That's A Wrap and I would certainly use them again in the future. As with any other contractor, there are always a few bumps that need to be adjusted and they were to my complete satisfaction with That's A Wrap.

    Hired Brian for paver sand-and-seal work and paid in full upon completion. What followed was weeks…read moreof back-and-forth trying to get him to return and inspect the job that his guys completed -- promises made, appointments scheduled, no-shows. After exhausting every reasonable attempt to resolve this directly, I had no choice but to hire a separate professional sealer to assess the work and have since initiated a formal complaint since the work was not done properly. If accountability and follow-through matter to you, look elsewhere.

    MSM Surface Pro - pressurewashers - Updated June 2026

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