Got my tire fixed up perfectly! Good timing too! Insurance covers so perfectly priced! Michael did…read moregreat

Same day service. Very professional and quick. Great value for roadside assistance. Will use again…read moreif we need assistance again! You won't regret choosing MAW!

Fabulous service. john was here in less than 15 min and I was on my way! Doesn't get better than…read morethat.

I call HARTFORD insurance for road side service they sent a ARNOLD employee. i had a nail in my…read moretire.. He told me he could repair it right there for 25$ . I agree with the price and he went to working on the tire . and said he was done with the repair all he needed to do was air it up and he would be done. he left I went back out 30 minutes later and the tire was flat again. I call HARTFORD and they sent someone else out to change the tire. I spent the entire next day trying to find someone that will repair the tire.. I took it to Firestone and Walmart they wouldn't touch it because someone had already tried to repair it . I called ARNOLD and told him he needs to hold his employe responsible for this tire that now can't be fixed now. if hi employees can't fix the service they are offering they shouldn't have the option of offering it. if you are offering a service that clearly you can't provide. it's a waste of the customer time and in my case money. because I had to spend 200$ on a new tire

Nice guy Great focus on securing the car…read moreProfessional attitude & equipment Reasonable rate for flatbed truck

Would not recommend, could not complete a simple lock out and was also not very professional. I…read morecould another company who got the job done in 3mins.

Came to my house last night, tested out a dead battery and did tests on all the other components to…read moremake sure that it was isolated to the battery. Made sure everything was perfect. Extremely polite and professional could not have asked better service.

I did a stupid. I noticed that I was low on gas when I parked my car this morning and made a mental…read morenote that I needed to fill up first thing when I got back to the car. Well, that mental note was worth the paper it was printed on because after about 15 minutes of driving around and exploring Raleigh, my car decided it was done. Oops. Fortunately, I was able to coast to a safe spot and figure out my current address. And even better, there was a 4G so that I could boot up the GEICO app and request assistance. Just under 30 minutes later (they promised 45), this gentleman shows up with a can of gas. We poured it into my car and made sure it started up and then he was off. Friendly, helpful and "Yes, this really happens all the time" so I didn't feel bad about being an idiot. That was all on me. Great service from ASAP and when (not if) I do another stupid, I'll be looking for them. [Review 12858 overall, 174 of 2020.]

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

Amazing and personable. Felt safe and never worried about being stranded on 540. Got there quickly…read moreand fixed my flat so fast! Thank you all again!!

Nick was simply amazing!! From the first phone call where he was attentive to my situation and…read morewanted to help me ASAP. He texted and called me when he was 10mins out and then after arriving promptly loaded my car and delivered it to my service provider. He's a great guy and always has the customer's best interest at heart.