This gorgeous new Bronson building is FANTASTIC! When I went in for genetic counseling, I didn't go…read moremuch further than the check-in and a conference room on the first floor. That is what I will be talking about here. First: PARKING. THANK YOU, Bronson, for having enough handicap spots when I went. They are all right in front, with flat areas and no curbs. I appreciate this. Second: check-in. The staff member was friendly, polite, and quite helpful. She made sure that everyone was completely masked (not an easy task nowadays, although one would hope easier in a hospital). Third: genetic counseling. I hadn't known what to expect, but was a bit worried because of family cancer history. What I got was a complete science lesson, and SO Much compassion and empathy from my genetic counselor, Cynthia Murray. She spent over 90 minutes with me, going through each section we needed to cover, and, with kindness and grace, answered all of my questions. I came in worried and a bit stressed, and left calm and feeling like I could do this. Isn't that what we want, from a medical appointment? She made it perfect (thank you!).

I have been a patient at the Bronson Cancer Center for a little over 4 months now. My Oncologist is…read moreDr. Natasha Dhawan. She has been absolutely wonderful. She is kind, compassionate and she listens! She remembers details of my personal life and always shows an interest in my family and what we have been up to. She is people oriented, while at the same time she navigates my cancer treatment and makes difficult decisions about my treatment. She has gone above and beyond in caring for me, even seeing me for a concern I had after a treatment when I didn't even have an appointment! My husband and I just love her and we couldn't be happier to have been placed in her care.

Dr. Henry is the best doctor in town. There are waits at times because he gives each patient as…read moremuch time and attention as needed. I never feel rushed and he always answers all of my questions.

I have been going here for several years and unfortunately the service has become so bad I'm having…read moreto find a new family doctor. Originally the wait time was around 30 minutes which was annoying, but not horrible. Over the last couple years the wait time has become worse and worse to the point where I've been waiting over an hour on average. My wait today was one and a half hours and when I finally saw the doctor she rushed through my appointment in a few minutes to get me out the door. Hopefully their service will start to affect the amount of clients they have and they will start to have time for their patients.

When I moved to the area, I tried out many different chiropractors. Dr. Morton was the third one I…read morewent to and I just stopped there. His level of care is wonderful. I've taken each of my three children there from birth and onward; he works with our entire family to keep us healthy and functioning properly. He's always available when I need him which is more than what I can say for other chiropractors in the area. I've never felt pressured to come regularly if I didn't feel it was necessary; I feel as though I'm the one in charge of my family's care and he's there to help in whatever way he can. I would recommend him to anyone!

The only reason why I went to this quack's practice is that I had been attending long before he…read moredrove her practice in the ground. Dr. Jaworski retired when I was in college and I was really sad to see her go. I would walk out of the office in agony, but once it subsided I would feel great for weeks. She was personable and also introduced me to some supplements that fixed a digestive problem that I was having. About five years ago, I was rear ended at a toll booth by a semi that didn't stop quick enough and injured my back, Dusty's eyes lit up when he heard I had an open auto claim . He took one look at me and said "your back is incredibly messed up I am going to need you to come in three times a week." When I was in High School, I mentioned to Jaworski a much more minor bump I took and she immediately x-rayed me at no additional charge, so I am suspicious of the thoroughness of his investigation. He did pull out some gimmicky sensor that he rolled over my back which told me something I didn't already know: I was probably in a lot of pain and discomfort. During those visits, I got the impression that he cared more about getting that insurance money than "healing" me because he'd spend five minutes and make marginal adjustments and I went back to college soon enough. Last summer, I was involved in a serious car accident that I should have not survived. I walked away mostly in-tact but in a whole lot of pain. The next day, I sucked it up and rode my bike a mile and a half to his practice since the car was obliterated. By the time I reached the office in the July sun, I was in excruciating pain. His receptionist informed me that they no longer accepted auto insurance injury claims, but I could pay up front and get reimbursed later. I told her that I didn't have the money to pay up front because she had been dishonest with me on the phone 20 minutes ago. I asked if I could bring the money later when my friend was out of work and could give me a ride. This was an outlandish proposition to her. It apparently made no difference that my mother and I had been going there for 12 years. Dusty was "unavailable" to discuss a possible solution and that's she interrupted , "Well, what do you care about, your money or your health?" I replied that I had neither so it was best for me to leave. I returned home and left him a voicemail explaining the situation and stating that I was very dissatisfied with his practice and if he valued the patronage of myself and my mother* that he should reply. He never returned my call. *She quit going a year earlier because a different receptionist ignored her when she was trying to schedule her next appointment. Why should I wait 10 months before writing this review? I was willing to let all of this go until I caught wind that he was discouraging parents to vaccinate their children. No credible doctor would encourage this dangerous behavior, which is why I refuse to refer to him as "Dr. Morton". At least we will know who to thank when there's a huge measles outbreak at Sunset Lake 10 years down the road.

I'm from out of town for family business for 3 weeks and needed an adjustment. I go back home once…read morea week for maintenance. Dr Tom took me as a walk-in. He took his time and figured out the problem with gentle manual manipulation. Loved the massage chair that helps to prepare your spine for a more successful adjustment. Dr Tom and Ann is great!!

I called and asked if they were accepting new patients. I was told "yes". I asked if they accepted…read moreBlue Cross Blue Shield. They told me that they did. I asked if I could book an appt. they gave me one the next day. I asked if they needed my name or insurance information. The man told me "no, just your phone number". I thought that was weird, so I gave them my phone number and name. I arrived the following day for my appt and asked the girl at the front desk if I was suppose to sign in. She told me "yes". I asked if she wanted my insurance card and she said "oh, are you a new patient?" I said "yes". And she asked for my insurance and ID, then handed me new patient paperwork that appeared to have been copied way too many times because it was hard to read. I filled out the paperwork and handed it back to the receptionist. The doctor came out in a ball cap, polo shirt, shorts and dirty shoes with what appeared to be no socks. I was thrown back by how unprofessional this establishment was and how disheveled they doctor appeared. When I got in the room the doctor told me that he does not take any insurance and asked me what my copay was and told me he would just charge me my copay because he wanted to make it affordable to me. He then told me that he doesn't take x-rays and he could start cracking on my back if I wanted him to, then all of the sudden got excited about ultrasound. He brought me to another room where his 1980's looking ultrasound machine was located. He took his "bowl" that appears to be, what I believe was a bleach bottle that had the top cut off, put some stuff in it and went to warm it up. Then he did this ultrasound/shocking thing on my low back. Surprisingly it helped, but I felt fairly uncomfortable the entire time. When he was done he suggested I buy a "train ticket", which I believe is a 4 visit package. I asked to just pay my bill and since I'm so nice, I just scheduled a follow up appt. with every intention on cancelling it the following business day. When I asked how much the visit was, they charged me $40, instead of my "copay rate". I am extremely dissatisfied with their customer service, professionalism and cleanliness. I wish I was a little more verbal from the start. I should have walked out as soon as the receptionist didn't even ask for my name or knew that I was a new patient. That is my fault, but I most certainly will not return or recommend this office to anyone.

Professional and pleasant to be around. Years and years of experience have made Dr. Gissal a top…read morenotch clinician and an excellent choice for treatment and follow-up. You won't be disappointed! I wasn't!

I've been seeing Dr. James, as we call him, for many years. I have been able to avoid surgeries…read moremultiple times due to his care. He's very knowledgeable of his practice and I've been able to call in emergency situations and have been able to get in quickly. The staff and other patients are lovely to sit and talk with while waiting for an appointment.

I have been in agony for 5+ wks since he did an alignment on me! I called his office back later…read morethat same day to tell them that he'd hurt me & was told to just 'ice it.' I've been to the ER twice,and the chiropractor I saw 5 days afterwards in hopes he could help me get some relief (and 6x since)told me that every other vertebrae was out of alignment from dr stroup! And I am still in unbelievable pain! I originally went to him only for muscle testing but he told me that he'd only do that if I had an alignment. That should have been a red flag! I wish I could go back & walked out at that point. I am seeing yet another dr in the am in hopes of finally getting some relief from this relentless pain! This is just wrong that any dr can do this kind of lasting damage to a patient!

With a miserable, killer toothache, I called these folks on a Thursday. They didn't have time to…read moresee me that day, OK, I get that. We made an appointment for the next Tuesday leaving five days to wait for some relief. So I showed up on Tuesday and they diagnosed an infected tooth that would have to be pulled, but didn't have time to deal with it right then. They loaded me up with oxycontin and antibiotics, then sent me on my way, still dealing with the torturous pain. And there were no appointments available until the NEXT Tuesday. Next Tuesday finally came, and they called to reschedule the appointment again! Now it's Friday late afternoon, and they just called to tell me that the dentist had to go to the emergency room, I'm on my own, back at square one. It's Friday, everybody else is closed until Monday! And the cost of the office appointment is down the drain. I'm sorry that the dentist had to go to the emergency room, and hope that everything comes out OK for him. But surely the staff there knew they wouldn't be able to accommodate their patients. Couldn't somebody at Otsego Family Dentistry have mercy and let me know earlier? I think one star is overly generous.

Dr Merda is wonderful. Dr Johnson is also wonderful. Great office, all the girls are very friendly…read more& helpful. Saw the comment below, Dr. Merda went to the emergency room & everyone was notified. He is on medical leave for a little bit. Everyone there is hard working & doing the best they can. Also I know they don't prescribe oxy & they more then likely referred him to an oral surgeon & he didn't want to do that. Anyways, great office, great staff, would recommend to everyone :)

I can't say enough about RevIVe Hydration & Wellness. They are a top notch company and scheduling…read moreis so easy. I highly recommend!