An amazing variety and quantity of goods in a cozy storefront. Reasonably priced and friendly…read moreservice. Will be back for my next project.

Nothing has changed with this store the owner is so rude and he rips off the locals that lives…read morehere, He has always accused his employees of stealing from him I came in with a simple item to exchange he refused it' was never used. Went to the buckhorn hardware and could of bought too for the same price this guy changed. The owner of the store also owms the realtor place in the same area lived up in pioneer over 30 years and nothing changed with this owner

We needed a part for our RV and the propane tank. We called here and got great service over the…read morephone, which saved us a trip. We appreciated the female employee's help. She went out of her way for us, all over the phone and even texted us a photo of what we thought we needed. Thank you!

I was a regular customer here. I stopped to buy something and I asked to use the restroom. I was…read moretold that the restroom was for customers to which I replied "I am a customer". I was then asked "what are you going to buy?". I was wearing chore clothing. I wasn't dressed in a suit and tie. I couldn't believe I needed to provide an inventory of what I planned to purchase. I said I was a customer, that isn't enough, now I'm a liar? You've lost my business.

Thank you to Joe and his entire crew! You all are so helpful, fun, honest and love our dog :)…read more This December will be our 5 year anniversary here and your store was our first Placerville shopping experience ... from bbq's, griddles, swings, blowers, weed eaters, garden decor, paint, log racks, etc and not to forget earrings :). You have it all for us!! And affordable!!! Thank you!

The staff is very friendly, helpful and patient. I can't think of a time that they didn't have what…read moreI needed.

Can I give 0 stars? People are rude…read more Selection is horrible. Don't waste your time with this location. Horrible ! Absolutely horrible experience.

I love this Ace Hardware store because the service is always excellent. I can get in easily, get…read morewhat I need quickly and get rung up efficiently. They have a unique assortment of hardware and gifts.

Spent one hour in the store, looking at everything they even had a dog store in the back too much…read moreto list. Just check it out. I bought myself a funny hat. I got compliments on it all day wearing it.

Nostalgia and everything you want from hardware to home goods. Need gold pans they have them. Yard…read moretools, cabinet hardware, indoor outdoor needs. Busy place with plenty of staff to assist you in you needs and questions. Gorgeous interior with hardwood floors and crowded aisles. (Good thing). As for value well everything was reasonably priced. Remember it is a True Value store.

I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Employees are helpful and friendly. I recommend this hardware store. The owner and his son are nice.read more

I love this Ace store and location. I recently purchased a new Traeger Grill and Refrigerator from…read morethem- they walked me through all my options and helped me choose the best fit for my space and needs. Delivery was flawless, and my family is now enjoying our new setup this summer to the max. I'll happily drive past other big box retailers (Home Depot/Lowe's) on my way to the Ace in EDH to get the service of this team and all the store offers. Shout out to Chris Metzler and his team - Thank you!

UPDATE: Welp... three and a half years after the opening of…read moreEmigh Ace Hardware things are even more incredible. Seems like a strange word, incredible, for a hardware store? This Emigh has become an El Dorado Hill's favorite. Hands down. It is definitely the community store for everyone. The customer service EXCEEDS (yes in caps) any I have received anywhere. You walk in and you, the paying customer, are greeted and asked if you need help. I am still amazed by that. The many times I have come to Emighs for very specific needs 99 percent ends with just the right gadget, advice or information I needed. I would not stand a chance at the big box stores (hello... anyone working here:)) The value of having a store of this quality so close by is priceless. Yes, you may pay a little more here but time is money in my book. A car phone holder? Yes! They had it. And the employee who led me directly to the small cache of choices even installed it in my car!!! Big thank you shout out for that. Now you know why "incredible " is the perfect adjective for describing EDH Emigh. It is starting to look a lot like Christmas!!! Wow! Last night I walked in the front door to the largest display of Christmas inventory I have yet to see. I had to catch my breath. I immediately texted the GF and she replied back, oh yes, she had already been there a week ago and purchased some very cool holiday items. She is always in the know. You have to see it to believe it. There is definitely no need to go to Pottery World:). Thank you to whomever owns this store. It makes us all feel very lucky to have you. The takeaway... you do not have to live in El Dorado Hills to shop here. So come on down. P.S. Select Apple Hill pies in the refrigerated bin! I kid you not.

Went last Thursday to Lowe's Carpeting to lock in their 50% off! When U left I was told someone…read morewould call me to schedule a time for today, Tuesday! No one has called, called Lowe's 4 times, spoke to the PALS? dept, spoke to a scheduler at 10am, who said she would get back to me in 10 minutes! 4 hours later I called again, got her again and they say they can't come out until Friday! They can shove their carpet! I've been trying to speak to a manager, they transferred me to APPLIANCES, and when I said U needed to talk to a manager in carpeting, she put the phone down and walked away, leaving me hanging!! No professionalism at all!! Home Depot never treated me like this, ever!

They need more employees. It's so difficult to find help in the store. It took forever to find…read morehelp. Thank God, Will was there to help. Very nice and knowledgeable man.

I have only used their rental equipment which has been in good shape and for a fair price. Good…read morefolks too.

I recently needed a small engine repair for my power washer. I called the store and Mark was very…read morehelpful over the phone. I dropped off the power washer that afternoon and they were helpful in getting me checked in quickly. They charge a $60 diagnosis fee which can be applied to the repair. I am eagerly awaiting to hear back in a couple weeks. Great customer service.

Owner operated and the owner makes his own garden compost and many of his other products. I turned…read moreto Good Earth after getting fresh garden mix from Hastie's 2 years ago that turned out to be worthless (actually worse than that as when I had it tested it had no nitrogen and harmful levels of phosphorus). Just picked up 3 yards of his Doobie Dirt (growing veggies but hey, if I wanted to grow ganja it would be great for that too). Matt was friendly and super helpful AND he knows what's in this stuff and documents it. He even loaded it first before charging me which is a bit of trust I appreciated. Will try to update when the tomatoes start producing but I'm confident that this stuff is some great earth.

This is a great little place to get your soul, dirt, rocks and any other plant items needs. Stop in…read moreand say hello to to Matt he delivers on great friendly customer service. We stopped in and got a truck load of 50/50 mix for a raised bed garden.