Unfortunately did not get to stay! Made a reservation online 2 months prior to trip for pull thru full hookup site. Confirmed and ready to go. I called the day of departure to figure out which site we would be in. To my surprise we were given a site with water and electric only, not what I had reserved and the price would be the same $65/night. No way, with 5 people I would have to dump our tanks daily..take down setup and reset every day! KOA excuse was 'Reservation online does NOT guarantee what you reserve.' Now that is some BS! No where does it say on reservation email that it is not guaranteed when booked online. Family was looking forward to coming, so was I. They could not acommadate my reservation so had to find another RV park. We saved our weekend but so damn disappointing! Be careful when booking! read more

What a nice place. We rented one of the Deluxe cabins and it was fantastic. Super clean! It was home away from home. The staff was really friendly and attentive. BTW the ice cream social and pancake breakfast are not included in the price. You pay per person. The website makes it seem as though it's included. Would have been nice if it was. read more

Wow. Immaculate, super clean, friendly, I could go on. The facility was what I hope every koa could become. Located in a perfect location to many sites and activities. The staff never stopped cleaning and tidying up as evident by the bathrooms always being immaculate. Nicely spaced campsites. Highly recommend staying here. We will be back. read more

We recently stayed at this particular KOA during the Memorial Day Holiday and originally booked this KOA because of it's location to Lassen Park and the Shasta Caverns. I was a little hesitant at first in booking at a KOA; but was pleasantly surprised when we arrived. The campsite was well maintained, clean and the staff was busy ensuring that the coming guests would be greeted to a wonderful weekend. Upon check-in we were greeted by the management team who was very helpful and willing to help get us settled in for our stay. We traveled with our two dogs and they are definitely "pet friendly". The Kamp did not charge extra for our two dogs and we loved being able to take them Kamp K-9. They provided bags so if you did happen to forget one for your walk, one was always close at hand. During the day you had the kids running around and playing; however, every Kamper there was respectful of each other's space and when quiet time came around at 10:00 PM the Kamp was silent. We would definitely stay at this particular KOA again and recommend it if you are traveling to visit Shasta and Lassen Park. read more

Hello! Wonderfully clean Lovely people The lodges are spotless and comfortable Safe area People are respectful of your privacy Reeds store is close by if you need a ATM We really enjoyed ourselves. MT Lassen Volcanic Park is only 15min down the road. read more

We have stayed at this KOA two times - Labor Day weekend in 2010, and Father's Day weekend in 2011. It was our very first experience with KOAs, and it was wonderful! The staff are friendly, welcoming, helpful and just plain nice. The grounds and facilities are clean, well kept, and very enjoyable to use. Very family oriented activities - during the summer, they have movie nights on Fridays, ice cream socials on Saturday afternoon ($1 per scoop and all the toppings you want!) and pancake breakfast on Sunday. Their store is small but well stocked - almost anything that you forgot to bring, you can find it there! Your dogs will love this place as well; a "pet walk" area for their doggy business, and a dog run area that was expanded and is even more fun! All the campers are polite and well behaved as well, so the entire campground is very enjoyable. Al and Jean are the managers, and they do a fantastic job! read more

We thoroughly enjoyed our short stay at Shingleton / Mt. Lassen KOA last weekend! Our family arrived late (~10pm) on Saturday night, and the friendly staff was (still) around to help guide our RV to the right pull-through parking spot. On Sunday morning, we had a wonderful breakfast of pancakes and sausages, and enjoyed chatting with the owners (Chuck and Rosie), who were helping to serve the guests. Kids enjoyed playing in the well-maintained playground and swimming in the (very clean) pool afterwards. On the way out, we were trying to figure out a problem with the propane tank in our rental RV, and the staff was super-helpful in resolving. What we liked: - Beautiful and tranquil setting (nestled in the woods, away from busy highways) - Family-friendly environment; playground and pool for the kids - Owners take a lot of pride in maintaining the campground and serving guests - Near Mt. Lassen National Park Highly recommended; we plan to come back again to stay for a longer duration next time :) read more

Our first ever experience with a travel trailer and an rv park! Could not have picked a better place. Beautiful, clean grounds. Gravel and trees. Fire pit and picnic table. Easy check in, friendly staff, store, playground our kids absolutely loved. Everything we needed. Beautiful! read more

I was pleasantly surprised by this campground! It was very clean and quiet. The staff was incredibly helpful and anticipating of our needs. The clerk in the store drove us to our campsite (Tent 13) and later, when we returned to the store to buy firewood, asked if he wanted us to deliver it. They had a Saturday ice cream social and a Sunday pancake breakfast. My back really appreciated the hay underneath our tent! This KOA is incredibly family and dog friendly. I can't really say there were any negatives for the campground, but more restrooms would be appreciated. I'm already looking forward to my return! read more

Mt. Lassen / Shingletown KOA - A panoramic view of our site. - Campgrounds Near Me - Shingletown, California

Wonderful place to visit, especially for first timers like myself. The campsite is roomy, and they have a selection of accommodations. I was in one of the cabins where everything was made of wood, which gave it a true outdoor authentic feel. The staff was always friendly and helpful, from bringing us logs for the bonfire to handing out extra towel sets! They show free movies and on Sundays, there is a breakfast for all campers that was affordable and delicious! They have a playground for the kids, a swimming pool, and an on-site convenience store that sells all the essentials! I even bought a T-shirt to commemorate my visit, and will definitely come again! read more

Great spot! Clean facility and close to the homes thankfully! Fair prices. Availability depends on season but they normally have availability - I love that they let you register at night. read more

I will never ever stay at this place or recommend it. The customer service is horrible. They do not inform you of anything over the phone so if you have questions like is the pool open, you need to ask. They will evict you if you give them a poor rating on Facebook and simply are the rudest hosts of a campground I have ever encountered in my life. At 56 I dont' need that drama when I'm paying for 2 cabins at over $100 a night and have a wedding the next day. There were no complaints about us, except for the owners who failed to tell me the pool was closed. Evicted me for giving them a poor review on facebook. When my kid had a wedding the next day next door! Rude, unprofessional, and way way way over priced. read more

One of best camp sites I have ever stayed at! The owners, Al and Jean, are wonderful as is all the staff. They have a fixation on keeping the camp clean and it makes for a wonderful stay. I would highly recommend staying here which is only 13 miles from Lassen National Park. read more

My wife and I just recently stayed at Shingleton KOA first week of October 2016 it rained and hailed and is still one of the best places of any KOA and my wife also said it's the best KOA and the cleanest we stayed here and 2015 and 2016 Doug was still here Pam was still at the register what a vacation what a place ,we had snow in Lassen and a great place to come home too.remember I have been here and summer and winter it's the best place to stay you're welcomed at this koa read more

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We live 3 hours away in Sacramento, and had never been to a KOA before. The day after I booked online, I got a personal call from the staff to confirm and make sure we knew we would need to bring our own linens for our cabin unless we wanted to rent some. That was great, actually, because I would have hated to get here and not have been prepared. This place is awesome! The grounds are very clean, very well taken care of. It is very family oriented here. There is a pool, a dog park, play ground, on Saturday there was an ice cream social where the owner was scooping the ice cream. We have been into the office shop a few times for things we forgot or didn't know we'd need, and they always have it. They even have pedal cars you can rent. We rented one of the small cabins, K4, to be exact. The bunk bed and the full size bed are clean, and comfortable. The cabin has air conditioning, too. Our site has a picnic table, fire pit, and a bbq. The bathroom is really close, which is a real bonus. All in all, this has been a great weekend for my family. I would highly recommend you come here. read more

I have to say that I have stayed here a few times but never reviewed. This is one of the nicest parks that I have ever stayed in. I've traveled the nation and this is the cleanest, friendliest and best Koa In the nation. So much to offer. read more

Mt. Lassen / Shingletown KOA - Campgrounds Near Me - Shingletown, California

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Excellent service from the moment we arrived as well as our departure. Jim and his staff were all very friendly and accommodating. Extremely clean park and lots space to walk and explore. Awesome play area for kids, unique and amazing dog play area and extremely clean restroom facilities. Every encounter with a staff member was friendly and warm :-) Super fast WI-Fi as well. Thank you for the great hospitality Jim! We will be back for sure !! read more

Great KOA to stay in. Everyone working here has been friendly, accommodating and very helpful. It is extremely clean and well maintained. Very kid and dog friendly has large grass area with bean bag toss, frisbee throw, ping pong, little playground and more. We will be back thank you for your hospitality! read more

Very nice owners and awesome campgrounds for RV's. Clean and close to everything. My only complaint is the WiFi ... It is advertised but as crappy WiFi so they know it is bad. Unfortunately, we to have some connectivity for our situation. At times you could get to a web page but we cannot call on your cell phone. TV stations are very limited as well. If they had teh WiFi issues resolved, it would be a 5 star resort. I will proabably return as it is a nice park. read more

5 stars for a fabulous campground and for outstanding hospitality! Our only regret after a 4 night stay is that we couldn't stay longer and that we missed saying goodbye to Terri at checkout. We forgot about the time change when we arrived and got in at 5:30 pm when it was already dark. Our registration information was readily available and out of no where, Terri ushered us to out campsite. Each day, he continued to check in with us, giving us advice on tourist attractions, tips on the KOA grounds and even directions on how and where to fish. As empty nesters, we were big kids and had a super time with all the activities on the grounds We found the sites big and private with lovely fences that we haven't seen at other KOAs. Thank you to the hard working staff here who literally are out with guests from 5:30 am to past 10 pm. We can't wait to return in large part because of the warmth and friendliness of everyone. read more

Mt. Lassen / Shingletown KOA - Campgrounds Near Me - Shingletown, California

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Overview: What a wonderful KOA! It's a clean and comfortable place to make your home base as you explore Lassen Volcanic National Park, especially if you're traveling with kids. For those of you looking for more details as you make your decision, please read on. Also, we called a few times with random questions and the front desk promptly picked up and answered our questions. Great customer service from beginning to end. Details: We enjoyed 3 nights in a two room camping cabin that came with two full beds and a bunkbed. Each bed had a mattress pad and pillows, though if you forgot your bedding the store rents bedding for ~$10. The cabin also had a TV that we never used and slow WiFi. Outside, there was a BBQ pit, propane grill with cooking utensils, and a small fire pit. To wash your dishes, there was a sink with dish soap and sponges behind the communal bathrooms.There was no mini-fridge in the two room camping cabin, but you can buy additional ice (~$4/bag) for your cooler in the store. Highlights: +organized events like a free movie night with free popcorn, an afternoon ice cream social (~$3.50/ticket), and Sunday morning pancake breakfast (~$7 for an adult). Due to timing, we only did the movie night, and it was a blast. My nephew loved it! +free lawn games (e.g. corn hole, table tennis, frisbee, etc.) +playground +pool (open 10 AM until dusk) +convenience store (open 8 AM-8 PM) +free coffee in the mornings! (starting at 8 AM. We only used this once as we had early hikes. If you need coffee earlier than 8, there's a gas station right down the road.) Downsides +Honestly, none really. The cabins were close together so I thought there would be noise issues, but there weren't. I did hear the cars pass on the road at night, but it isn't a terribly busy road, so it didn't bother me. +And just as a heads-up, for those of you traveling primarily to hike like us, you will need to account for 1-2 hours of driving in the morning to get to your trail-head. Also, download your maps before you go as this area has virtually zero phone service. If you really need a phone, the KOA has a pay phone. I'd stay here again if I was headed back to Lassen. Happy travels! read more

My wife and I are members of the "Lance Owners of America", aka "LOA". The "LOA" recently, (9-18 thru 9-20), held a rally which we attended along with 18 other vehicles. My Wife and I travel extensively with our trailer and have stayed many times at KOA properties. The Shingletown, CA facility is the best KOA property, we have found so far. The facility is meticulously groomed and situated among tall pines that offer welcome shade. The owners and their staff were extremely knowledgeable and a pleasure to interact with. Our group in general was so pleased, that we booked the same September time frame for our 2016 rally. read more

Mt. Lassen / Shingletown KOA - 2015 Lance Owners of America Rally Banner! - Campgrounds Near Me - Shingletown, California

If the good Lord has campgrounds in Heaven, it can not be any better than this! Unbelievable beauty, remarkable hosts and the stars at night are incredible. All this and neat as a pin! read more

We have had a good trip. Not one place was a disappointment. We stayed here on August 4 for one night. We have 2 big dogs, a 36' motor home and tow a Subaru. We reserved a great pull thru site with 50 amp service, near the far edge of the campground. Lots of shade. Nice folks near us. The site wasn't very wide, but the one next to us was empty. They had activities and a pool. The day was warm and the night cool. They had a big Dog Park. We would stay there again. read more

We stayed at Mt Lassen KOA in mid-June 2013 (2 weeks ago as of writing). My family camped in a "Kabin", the simpler kind with room for 6 (K3, to be precise), and really enjoyed ourselves. The staff obviously enjoys their work, and they're very friendly. (Honestly, they seem to have chosen to go for 'corny-cornball' as their team spirit animal, but it's done with such cheer, you can't help but smile along.) Though we chose to prepare our own meals, a part of camping our family really likes, it was nice that the hosts offered dinner on Saturday night and pancakes on the weekend mornings, among other "community events." The playground is well suited for preschoolers, although my school-aged kids did mess around for a while. There are open spaces to hang out in or play many games they have set up--cornhole, horseshoes, volleyball, basketball (balls available). But what my kids really LOVED was the 16' tall tree swing. The pool was clean, as were the bathrooms at all times. Overall, we really felt this was a well run, well-done campground and we had a great visit. For more details about the campground, including photos of the kabins, tree swing, and Lassen, please see: http://muffeeeeeeee.blogspot.com/2013/07/lassen-volcanic-national-park.html http://muffeeeeeeee.blogspot.com/2013/06/the-tree-swing.html P.S. There are two grocery stores in Shingletown and the one that is both an ACE as well as an IGA is a totally odd store, but it has good prices and they sell wood. The one thing I wish were different were the quality of wood the KOA sells. I don't know if it was the type of wood, or the curing, but it was alarming how very large embers would pop far out. One landed in an empty campchair and burned a hole through the seat--I'm glad it wasn't a lap! Anyway, they sell boxes of Hotwood at the IGA and I was much less jumpy at subsequent campfires. :) read more

We recently stayed in one of the deluxe cabins, which provided everything we needed (except food, obviously!). The cabin was very clean, well maintained and seemed new. The campground is very clean, quiet, nice and friendly. The staff is super friendly and helpful. My kids loved the playground and pool. Only drawback is you have to pay for the wi-fi and it's very, very spotty at best, but that's not the fault of the KOA - it's just the area. Just a heads up that you probably won't be able to connect with the outside world much while you stay there! read more

We just camped over the weekend and were very impressed with the cleanliness of the campsites. It was great that they provide hay on the sites to provide some protection from the ground since it was going to rain Sunday night. We stayed at Campsite 1. Like others have mentioned, the staff were always cleaning and stopped to always greet you with a hello. I brought my golden retriever on this trip and adored the amenities provided (dog run was big! plus they had trails!) He was able to socialize with the dogs there and have a good time too. My boys adored the store. They bought a few of the wooden rubber band guns if you are familiar with those. Wow, were they so happy! The boys loved the basketball court, volleyball, tether ball and big swing they have too. Oh, and thank goodness for the trees!!!! Greatest thing! Gave us shade and protection from the rain! For that reason I gave them a 5! Also like the little wooden fences dividing the tent sites to give some privacy. Thanks Koa Mt Lassen for helping us have some great family time! read more

We had such a great time with our family and friends. Jim (the owner) made sure our stay was trouble free. Best customer service out of any KOA we have been to. So much for the kids to do also! I definitely recommend this beautiful well kept camp ground! Thanks again to all the staff, for all your efforts read more

For a franchise RV Park, this was a tremendous experience. Great attention and clean facilities. Plus the pool and the 4-wheel bikes were a big bonus for the family on the last day of our vacation! Would totally return! read more

I haven't been to many RV parks, but I can already tell that this one is one of the best. It was super clean and well maintained. It is relatively new, and they won several awards from KOA for doing a good job. On Sunday morning, they served an awesome breakfast (pancakes, sausage, hashbrowns, juice, milk) for only $7. You get to meet the other people staying in the park, and talk with the owners. The owners are very personable, and really care. They want to make sure you have the best experience, and it shows. I'd definitely come here again, and recommend this park to anyone who asks. Lassen park is also very nice, so it's a good place to stop for that reason alone as well. read more

Amazing stay, fabulous accommodation's, friendly staff, great memories...couldn't have been more pleased.

In general, this is a nice place to camp. However, the deluxe cabin does NOT include the cost of all linens - just those for the queen size bed. If you want the bunk beds or futon made up, it costs extra. We opted for just the bunk bed and were surprised to find an old sleeping bag on the upper bunk. If we'd known that we would have just brought our own sheets! Also, towels were only provided for 2 people despite the cabin being billed as sleeping six. read more

It was hot in August but we were expecting that. We all (8 parents, 9 kids total) loved it here. We had a small trailer, a LARGE trailer and 2 families in tents in our group. Everyone felt really well accommodated. The sites were clean and not too dusty even though it was hot and dry. The kids had lots of places to play and run around. The site is just a short drive from Lassen's Manzanita entrance. No room for improvement...great job!! read more

Had an amazing stay at this KOA with my husband and baby, my parents, and our dogs. We absolutely loved it. The facilities are very well kept and clean and the campground itself is gorgeous. We loved the little dog run area for our pups too. We stayed in one of the lodges and had a beautiful patio and porch. I can't wait to come back here! The owners were also so courteous and sweet. read more

We spent almost a week here and LOVED every second of it!! We were sad to leave! We have small children and there is so much for them to do! The pool was so clean! Everything is clean and well maintained!! The pull thru sites are very spacious and clean! The forest area in the back is amazing...the swings and tether ball were our favorites!! Looking at the stars is a MUST...so much to see and so beautiful!! The customer service is spot on!! Thank you!! We can't wait to come back next summer!! read more

Above exception Nice facility Good for kids and dog to play Would come back Space is bigger than average KOA read more

We came into the KOA on Sunday and there was not many other RVs in the park. Maneuvering to the site was easy as there are many spacious roads and most sites are pull through. Most of the sites are full hookup with some that have electricity and water only. Staff is super friendly and go out of their way to help you out. There's also the normal KOA faire with tent sites and kamping kabins littered about. For kids, this is a gold mine besides the usual swimming pool there's a large grassy area for the kids to play with horseshoes, tetherball, basketball and then they have the bicycle rentals along with the carts. Although somewhat pricey it was worth every penny as you could hear a pin drop when quiet time starts. Again we stayed during the week and I'm sure the place gets a lot busier on the weekends but this is a nice little gem in the hills. read more

If I could give 0 stars I would!! Diane was the rudest individual I have ever talked to that has work for this KOA!! I have been going to this KOA location for about 20 years. The previous owners were fantastic! My husband and I would go up for many Thanksgivings, stay in the deluxe cabin and working on our property that we own just 5 minutes from the KOA. We thought it would be nice to go again for Thanksgiving this year to bring back some good times. We scheduled our deluxe cabin online for Nov 25-28 and started making plans for our special holiday. Today I got 2 emails canceling our reservation that we made in July with no reason explained, so I called Shingletown to find out what was going on. The person that answered the phone argued with me and said wait a minute and transferred me to a Diane or Diana who was HORRIBLE! I asked this person why our reservation had been cancelled and she said that they close the camp grounds Oct 31st. I told her that We have been to this KOA many times for Thanksgiving - she called my husband & I liars. Said to me multiple times that they aren't open for Thanksgiving, when I know for a FACT they used to be. She ended up just hanging up on me. This lady was rude! If she is one of the owners, I will NEVER go back there nor will I recommend this location ever again. BTW I recommended this location to a LOT of people. If she is not one of the owners, I hope the owner has a serious talk with this employee about how you should talk with your customers. Calling people a liar, arguing with them, & hanging up on them is pretty crappy. Happy Thanksgiving to us. read more

(I almost do not want to remark on how nice this campground is because I would hate for it to become too popular!) We have been camping at this campground for over 6 years. It is a jewel...small yet amazingly clean and beautiful. The new owner has improved the park 100%, from adding a new sand volleyball court to expanding the amount of full hookup sites. The managers are friendly and helpful. The campsites are very clean and mostly level. I can also recommend their lodges as well if you do not want to bring the RV or tent yet want to enjoy the beauty here. A short drive of about 20 minutes will get you to Lassen National Park, or if you want to visit Redding or Lake Shasta, it's about 45 minutes back down the hills. We try to stay here at least twice a year. I would come more often if I could! read more

Had a great stay at this KOA. The staff is so friendly. The grounds are beautiful. My daughter loved the pool, and I loved the clean bathrooms and laundry facility. Am planning a return trip soon. read more