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    Mt Morris Auto Sales & Towing

    5.0 (1 review)
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    6 years ago

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    I-79 Honda - Lexi is excited about our kid's playroom.

    I-79 Honda

    (16 reviews)

    Professionalism and customer service. We walked in with the purpose of buying a new car and these…read morepeople shied indifference and hostility. Horrible service.

    Embarrassing. Test drove a 2011 CR-Z 6 speed and was told by salesman "Doug" that test driving the…read morecar on the interstate wasn't necessary? (lol) He has me take a specific route to which I politely oblige but eventually has me turn around. He then asks about the sale and I told him I still needed to take the car onto the interstate before I would even consider an offer. He reluctantly allows me to take the interstate but asks me to take the very first exit. I honestly wait too long to merge in traffic and miss his exit request. He then asks if I was wasting his time and started screaming at me with colorful language. I apologized and immediately pulled the car over so he can take over. Keep in mind we're on the road for maybe 15 minutes. I was so dumbfounded I couldn't even be upset with the guy. I just apologized and wanted to leave. Doug proceeds to rev the car 6000 rpms in first gear in an attempt to gain traction while berating me about my "mistreatment" of the car. (lol) So while driving back to the dealership he apologizes for his behavior and offers to sell me the car despite my mishandling of the car. (lmao this one was wild) I humor this idea just for the sake of avoiding awkwardness and Doug just pawns me over to the sales manager. After disagreeing about price, I apologize to Doug for wasting his time to which he responded sarcastically. Doug's behavior was so bad that I honestly can't even hold a grudge over the guy. Dude was certainly having a worse day then me.

    Tag Towing & Collision

    Tag Towing & Collision

    (43 reviews)

    When I called in to the dispatch office the man (whose name I did not get) was very rude, but I…read moreneeded my vehicle towed so I ignored it and asked for a driver. Right after I got off the phone with him the driver, a nice man named Ryan, called me to let me know he was on his way and would be there in about 40 minutes. Not even 5 minutes after that I learned that I learned that I left my wallet at home. I called the dispatch office and told them the situation and that I needed to cancel the tow. I was then rudely told that I had greatly inconvenienced them and that there was a dispatch fee. Ok, understandable. What wasn't understandable was the fee was $50. The driver could not have been 10 minutes out and as traffic was, not far from the office. I asked what the fee included. The dispatch man (same one as before) rudely listed off a list of things. 1. fee for gas 2. fee for the drivers time 3. fee for CLICKING ON THE AD to call them. I told the man that I did not click on any ad and that I found the number online. When I searched for towing companies on the computer the number automatically came up and I called from my phone. He proceeded to tell me that I was wrong and had clicked on the ad and that it cost money to run the ad so I had to pay for it. I told him that I had no problem paying a fee because I did understand that I caused them an inconvenience but that I considered $50 a ridiculous amount. He told me I could pay it or he would call the police. He said that any call for service was a binding contract but I could try my luck with the police. I told him to never mind it because by then 15 minutes had passed and the tow driver was almost there and that I would figure something out. I ended up getting my vehicle towed and had to use my boyfriend's card. At first Ryan told me their card machine was down and that I should have been told that over the phone. (I was not) I convinced him to try it and thankfully it worked. The only redeeming quality of the whole horrible experience was that Ryan was very kind and acomidating. He was able to take $20 off my bill for the horrible service but all in all I would not use this company again.

    I contacted Tag Towing and spoke with a customer service rep. I was told that the tow would cost…read more$185 plus $4 per mile. The destination was 7 miles away. I agreed. When I received the bill I was informed that I pay Tag Towing from their location to mine and from mine to the destination and from the destination back to Tag Towing. Additionally there is a $15 credit card fee. The bill ended up being $320. The dispatcher should have told me the fee structure when I called. Not good at all!

    Wysocki - Big Tex Hotshot Gooseneck

    Wysocki

    (3 reviews)

    Gave me a price for a trailer, went back to purchase trailer and wouldn't acknowledge that price…read more Nor would they even try to make a sale. Don't waste your time, better off at Toms trailer up the road.

    This company is completely Shady. I've been trying to get results from them since the beginning of…read moreMay when I purchased the vehicle. The issue started out with the car having multiple mechanical issues within the first two days. I initially tried to go down in person and contact them but the only thing I received was a door shut in my face and no return phone calls. By the end of May I contacted an attorney as well as a dispute with my bank. Currently the company has made multiple public post saying that they have contacted me and attempted to work things out with me such as offering to pay for the repairs or returning my money but while they have posted this publicly on Facebook I have not received any actual communication from them since May 31st. I have asked them to provide proof that they tried to contact me on their end with a date stamp including but they still cannot provide that information because it did not happen. If you value the safety of the vehicle you are actually leaving with you should definitely buy from someone else don't even bother looking at these vehicles unless you're willing to put your family and yourself at risk. Also if they're able to on pages they will hide and delete reviews and comments that are negative. Make sure you check out their reviews on cars.com as well as their complaints with the BBB and reviews on there.

    Mt Morris Auto Sales & Towing - towing - Updated August 2026

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