Never finished the job, damaged property while he was here, then sent me a bill - and a totally wacked out email about my "karma" if I didn't pay. All this after he had told me, "no bill until the job is complete." I had to hire someone else to complete the job, and an electrician to repair the wires he cut. He never reimbursed me for the damage he caused. read more

We had a very leaky bathtub faucet and needed work done replacing the valve and handle on the commode. Brian arrived in a couple of hours fixed everything in a half an hour. Wow! He was very fast and professional and got the job done quickly. Highly recommended! read more

Brian with Mt. Shasta plumbing was amazing. The first issue he was out within 24hrs. Then he was out 4 more times when we discussed going from a bathtub to shower. He did the project from start to finish. My favorite thing in professionalism was how he treated my 90 year dad, allowing him to help out,, when I know this added more work to Brian. I will definitely be using his services again in the future. Mahogany read more

Was referred to Brian by a friend who also had great experience. Brian was prompt to call back, responsive and completed all tasks given to my complete satisfaction. Appreciate his professionalism and follow up as well. Great guy who provides superb service! read more

Brian, the owner, is professional, honest, and an excellent plumber. I first called another plumber in Mt. Shasta who was recommended to me and left an urgent voice message for them to call me back. I'm still waiting for their call! When I read the reviews for Brian, I decided to give him a call. I could tell right away that I was talking with a professional, which was a huge relief, because I was in Los Angeles and my townhouse was leaking in Mt. Shasta! Brian went out to my place the next day and he was able to determine the source of the leaking, which was not immediately obvious. The HOA maintenance person had called a handyman to check it out but he could not determine the cause of the leak. Brian called me right away and communicated the issue very clearly. It was obvious that he knew his job well. Brian could have ripped out kitchen cabinets to get to the problem but he figured out how to access the leak via an outside wall, thereby causing the least amount of disruption to my tenant and me. I had a suspicion that the plumbers who worked on my townhouse while it was in escrow, did a sloppy job. During the escrow process the pipes had frozen and flooded the whole first floor. My neighbors living room also got flooded. Brian confirmed my suspicions; he saw that the pipes were not properly installed nor properly insulated, which caused them to freeze again and break. Brian went the extra step of leaving the wall open over the weekend to ensure that everything was dry before he closed up the wall. He also put some bleach in the area to ensure that no mold would form. Brian is amazing! He is an honest plumber. He charged me a very fair price and he fixed the problem quickly and efficiently. He was definitely worth the $85 initial fee to come out because this was credited to the repairs. I will definitely recommend Brian of Mt. Shasta Plumbing, over and over again to everyone. read more

Brian is the best in town! We had 3 different plumbing issues at our home that we had tried to fix ourselves and Brian quickly and skillfully corrected them all. He is very honest and professional. Thank you Mt Shasta Plumbing read more

Brian, the owner and plumbing wizard, was able to solve my puzzling kitchen faucet situation with speed and ingenuity. The previous Chinese no name / el cheapo faucet was essentially welded or epoxied onto the sink. No conceivable way to get the damn leaky thing off. As if it was intentionally 'designed' never to be serviced or replaced. Brian saved the day by not only figuring out a way to get it off, but to install the new Delta fixture, all for a reasonable low flat rate. If you need a plumber for challenging situations who goes above and beyond the call of duty, this is your guy. Brian phoned back within minutes to my phone message and we setup the appointment. So I'm not sure why this Yelp review says "1 week response time". Possibly someone clicked on a "Request a Quote" contact link in the Yelp listing and expected a callback. Just phone the local cell phone number given directly, don't go through Yelp quote system. Brian is not sitting by a computer responding to Yelp quotes, he's out in the field helping customers. read more

Very professional, solid character, we're lucky to have a quality plumbing company like this in the Mount Shasta area. He hooked up all the plumbing after we had new kitchen countertops and sink installed. Price seemed fair, would call on him again. Straight shooter. read more

I left a message on Sunday night late needing help. Brian was at my home the very next morning and did a great and timely job. He did everything because he happened to have moen faucet replacements already on his truck (we needed two of them) and finished in a short time. His bill was VERY REASONABLE, and he was a pleasure to work with. We'd use him again. In fact, he is now our ALWAYS plumber from now on. read more

Bathtub and sinks were not draining. Draino was not working. Called Mt. Shasta Plumbing and Brian was right out and fixed it all in a jiffy. Prompt, professional and friendly. Now have him in my contacts list as my go-to plumber! Highly recommended. read more

We have used Brian several times and we have been extremely happy with his response to our plumbing needs. He is definitely our go to guy.

Super fast and and Brian is such a nice guy. He helped move a gas line and was super careful to check for leaks. Got the job done within a day of calling him. read more

I used Brian for a septic problem on my rental last winter. Today my tenant called me with a problem with the hot water . I called Brian , he answered and was there after he finished a job he was on , said he would be over shortly . Found the simple problem . Again , Prompt , professional, fair priced . Thank You Brian read more

Brian was called upon to fix a troubling drain problem at our rental house; he responded very promptly, fixed the problem(s), and charged us fair prices on both parts & labor. It's great to have an asset like Mt. Shasta Plumbing & Drain Cleaner in far Northern California that is reliable. read more

This guy is LAZY. He didn't want to get in the man-hole and fix the problem, instead he had me hire an excavation team to dig the man-hole out so he could access it easier. The excavator didn't want to dig it out unnecassarily which I appreciate. This guy charged me $125 for the total of 30 min and zero work he did. The new plumber I hired came out .. drained the man hole and fixed the issue in less than an hour unlike the 2 days I spent with this other dude. read more

What can I say about Brian? He is an outstanding plumber and extremely knowledgeable and friendly. He was able to fix banging noises in our pipes. We are very happy and are able to sleep without the noise. I would highly recommend him to anyone who has plumbing needs. read more

He's a total crook who is much better at billing and talking than he is at fixing your problem. He made two trips to my house, charged for the trips and his time at the house($395) and my toilet and sink still leak! He told me he'd come again but he'd have to charge me again. Keep looking for an honest plumber because this guy isn't your answer. Visa investigated him and refunded all of my money. He's no good. read more

Read previous reviews and was a little doubtful anyone could be that good. Not only responsive but could not of been more professional. Fixed my issue in a matter of minutes. He's definitely my go to guy for all my future Plumbing needs. Thanks so much Brian, thanks to you I was able to take a much needed hot shower. read more

Brian was awesome! Called him early in the morning and he was able to come out and detect and fix the leak in no time. Very competent and reasonable plumber and don't hesitate to give him a 5 star review. Thank you, Brian. read more

Would highly recommend Brian! Called him for a clogged kitchen sink he came over within a couple hours. even though it wasn't an obvious fix.... he figured it out and I had my kitchen back. read more