The service person came out as promised and assessed the issue quickly and free of charge. He emailed me a quote for the work needed to be done - the cost and amount of time needed. He was very professional and friendly and quite informative. When the time comes for the job to actually be done. I am calling Earl's - first time, every time!! read more

First, it was nice being able to request an appointment with specific time windows through their website. They had availability the same day, and were great about giving a heads up that they were on their way within the appointment window. Justin was very polite and honest about the extent of the damage, what it would take to fix it, and scheduled the help he needed right then and there so we knew when to expect him back. He quoted us on the high end, which was helpful so we could be prepared. Justin and Stefan came right on time to repair the broken pipe, were in and out in less time than they allotted, and the job ended up being less expensive than we were quoted. Overall, quick service, good communication, prompt, and fair on pricing. Will use them again! read more

I have worked with Earl's Plumbing in the past and was satisfied with their work. This time I just needed information on cost. Earl's was prompt to reply and flexible on their scheduling. Unfortunately, the price is prohibitively high at this time. Maybe at a later date. read more

I'm so glad there's a company like Earl's. Last night, I noticed that my basement was flooding. I live alone and had no one to help me. My neighbors gave me this company's number. I can't believe they were at my door first thing in the morning. They fixed everything. I highly recommend them. And a huge thank you to the employee, Daniel, who took the problem very seriously. Thank you all so much for creating such a company. read more

We called for no hot water and after paying $1600 we got no hot water and a new $500 faucet in the shower of our 50 Year old home. Waste of money and they didn't fix the problem. Called him back and he replaced 5 ft of pipe with the wrong type of pipe, total bill $2600. Hired a Mexican plumber, he dug up pipes and replaced plumbing the tree had destroyed and replaced the wrong pipe and fixed the water heater, $1200. read more

They didn't get a permit for the hot water heater that we had installed less than 2 years ago and it's not up to code and they aren't willing to fix there OWN work to get it up to code. They told us they aren't required to permit anything and that it's not their problem. Incredibly unprofessional and would not recommend. read more

Great, quality job, responded quickly and got the job done quickly. Great, honest people

I had a scheduled appointment, I received a phone call to cancel my appointment 1 minute prior to the appointment time. The office staff were very rude and did not understand how frustrating this was. I had already taken off work to work to accomodate the scheduled appointment and the lack of notice impacted me significantly. Based on the inconvenience, poor customer service and disrespect from the phone staff I do not recommend this company read more

Earl's Plumbing is top notch. They came out and assessed the issue, and was able to perform the repair the same day. Highly recommend. read more

We were very satisfied with Justin at Earls plumbing. He helped us with getting parts for our bath faucets.

Had a small leak in the hose bib. And the insulation wrap needed replacing. Came out same day we called. Zack was professional, and quick in doing the repair. 100% recommend. Prices seem to be average. read more

They quoted me $2400 for a job that took them 4 hours! Over charged for the work they actually did. We will never use them again. We now use Paramount Plumbers. Very reasonable! read more

The Earl's Performance Plumbing tech came out the day after we called and did an inspection of leaking drain pipes under the house. He crawled under the whole house and took great photos of all the leaks. We were able to negotiate a fair repair price for some repairs. read more

I had my tankless hot water heater serviced today prompt friendly can't say enough. I will always stick with Earls Plumbing quality work quality service. read more

Trent was very experienced and professional and had the whole job done in about 30 to 45 minutes. I was very pleased with the service I received and would recommend Earls Plumbing to anyone needing their septic pumped! read more

I needed my hot and cold valves fixed on my washing machine because they were leaking. The quote to replace was around $400 (my brother just replaced two .50 washers). $600 to replace my laundry sink faucet (bought on Amazon for $150, my brother replaced for me also). I also had a clogged toilet valve and was told that needed to be replaced too. I unscrewed it myself and washed it out. I just followed a YouTube video. The plumber who gave the quote said they were more expensive, but they have a guarantee of their work, which I would hope all plumbers do. I think he knew they price gouge. although they showed up for the appt, that is the only good rating I can give them. Otherwise I would use Edgewood plumbing for things I can't do myself. read more

Thank goodness for Jason! He came and fixed our original problem, then proceeded to fix two more concerns that we had worried about without blinking an eye! It was so wonderful to have everything taken care of in one visit in such a timely manner. Plus he was so kind and considerate during the visit! Taking off his shoes when coming into our home without me asking! He made the whole operation as swift and pleasant as possible. I will always use this company in the future! read more

I would like to thank Aundrea with Earls Plumbing on a job well done. She responded quickly to my broken pipe issue and was able to provide me with a reliable quote. The issue was fixed and my water restored all within a couple of hours. She was professional and knowledgeable on the situation. Your work is appreciated, I hope you have a great day. read more

It is two strikes and you're out for Earl's Plumbing. We were aware they overcharged once before but this latest price gouging is the worst I have ever seen as an 80-year-old consumer. First of all, Earl's could not give me a rough estimate for a routine replacement of a water heater recirculating pump and insisted a 'technician' would give me an estimate when he comes out to the property. Sounded reasonable except for the fact that the 'technician' had no idea what it would cost he because he is not capable of producing an estimate, he could only refer to Earl's established list of prices. so why couldn't Earl's do the same when I called and ased for a price!? Next, I discovered the pump costs $219.00 at Home Depot and Home Depot said it would be a one hour job to replace the new pump. Meanwhile, Earl's informed me that they would charge $1,089 to replace the pump. You have got to be kidding, this kind of price gouging is darn right criminal and most certainly unethical. Whatever you do, find another honest plumber, maybe Earl's just likes to take advantage of a senior citizen. And by the way I did find another plumber to replace the pump for less than half of what Earl's charges for labor. Earls has a large imprint in this area, but I wonder if people are aware that they are grossly overcharging. read more

Our septic backed up and flooded both bathrooms . Earls was able to come out the next morning to pump it out. In the process, they discovered ALL of our lines were clogged! Before they started working on those, they let us know we were at over $500 already but we HAD to fix the issue so they proceeded to spend a few more hours completely clearing all the lines 3 guys working non stop most of the day We waited for the call from their office telling us the total bill, expecting to have to sell one of our kidneys to pay for this disaster . We were SO grateful that, after all that yucky work those guys did, our bill was only a little over $700. They were fair, thorough and professional! Thanks, Earl's! read more

MY REVIEW WAS NOT FOUND. IT SAID "FINISH YOUR REVIEW". VERY CURIOUS! I said that Earl's Plumbing charged me $2,900 for a water heater that Home Depot sells for $565 RETAIL. The installer was here for about an hour and a half, maybe 2 hours max! That means this installer is charging over $1,000 per hour labor charges. Shame on you for overcharging this old widower who is new to Redding from southern CA. read more

Earls plumbing came and did a repair at my home and in the process damaged my vehicle, when I told them that night they had damaged it they said the technicians were nowhere near the vehicle so I sent photos and videos showing the management that they were right next to my vehicle with my home cameras and then they said they would review it, they got back to me and said they would not accept responsibility, I of course will not do business with them again because after they said they were not anywhere near my vehicle and I sent videos showing they were, I completely lost trust I wish they would make it right but it does not appear so read more

Earl's Plumbing did a great job. It started with having no water in the house to discovering a broken water line underneath our home. Earl's Plumbing was recommended to us and they did not disappoint. Kathy, who was very nice on the phone, gave us an appointment for the next day. We were okay with the next day service. After making the appointment, I received a text reminder. Kathy called me and said that there was a morning cancellation and Max arrived early the next day to fix our water problem. He was professional, knowledgable, and courteous. The immediate and excellent service was worth every penny. read more

Very on time to rip you off ,,, will try a sell shit not needed!!! Will Not call back when you know,,,,, employees do Not know any proper measurements... hands down do not go with this company!!! read more

Scheduled a appointment almost 2 weeks ahead of time to coincide with my day off. Got a text and email reminder the day before to confirm my appointment. I dug up my septic tank at 6am versus them doing it at 1 to 3pm at 107 degrees. Then at 8am I get a call to reschedule on Wednesday, I work Wednesday. Not happy for the "tough shi*" attitude I got from the caller. read more

Five years ago we had the tanks replaced with new. So I live alone and new to this type of service. When I old school looked in the phone book lol made a call on a Saturday & had a technician here on Monday B4 lunch. Professionalism respect & a sense of humor go a long way. Saving these guys. Thank you for a pleasant experience & fair price! read more

Earls plumbing is very good. They came out to my house and finish the job and it was great. You can depend on them and very nice people.

I have used them for several projects over the years. They are upfront, hard working, timely, and knowledgeable. That's why i call them every time! read more

Have used Earls in the past and been very satisfied. This time they fixed 2 ball and chain components an charged an 89 year women 415.00 outrageous. This clearly was taking advantage of the elderly. Will not use them again!!!! read more

Josh was a great technician. But we are very upset about what we were charged. He was here to fix our water heater for four hours. We got charged a flat fee of $1950. That comes to around $480 an hour. Very little parts were needed. We would much rather have gone with a plumber with an hourly fee. We've called around and it's around $160 an hour. We will never use Earl's again for this reason. We complained to them and got no response. Our hands were kind of tied because it was the end of the week and the water heater had already been semi taken apart when the new charge was disclosed to me. It started at $650 then went up to $1950. read more

This company is taking advantage of the elderly and no intellectual individuals when it comes to plumbing issues! I went to a friends house, with a leaky hot water lavy sink faucet in a mobile home. Told him it had to be replaced. I'm 61 years old and was a residential plumber in the late 70's to early 80's for abut 5 years. I removed all the old flared fittings and 3/8" copper tubing lines, installed angle stops but when it came to removing the bad faucet I had to remove the round sink, rim and sink-clips, litterally had to cut the old faucet off the sink, all done in a mobile home. This has been done on my days off and at 61 years old I am beat, and bruised up arms, ribs and wrists. I told the owner to call a plumber and I would pay for them to finish the job. He called Earl's the made a scheduled time never showed called back and said they would be there between 1 and 3pm on Thursday the 5th of October. On my day off, I head over to the work site and wait. Mind you all parts to complete the job were there sitting in plain site! All it was was a simple re-mounting a Lavy sink with a new Lavy faucet already installed and connecting the supply lines. I was told by Josh that sink can't be remounted in that vanity the whole is too big. He then began to tell me how trailers were all manufactured and they glued the sinks down, yada ,yada, yada!!! He wanted to charge us $480.00 to install a newer drop in sink if we went and bought it or $660.00 if they had to go get the sink. He was straight lying to my face and trying to take advantage of the situation!!! I told him go get the sink it needs to be fixed. In 20 minutes, while they went for the new sink, I remounted and installed the damn' sink I wanted to pay them to do! It's working fine no drips, no runs and no errors!!!! This company is full of Sh*t! They are taking advantage of customers and don't even know what a sink clip is!!! I seriously think this company needs to be reported to the better business bureau! read more

Great and helpful staff. Always on time and communicates their eta. Much appreciated.

Hired to do a plumbing inspection with details of issues and bids to fix the plumbing issues. They took payment onsite. I received a report with photos only no description of what is wrong and no bid for the fixes. Have called the manager, Tech Matt that came out, texted, and emailed. Still waiting for a response. Very unprofessional. It has been over a month since Matt's site visit. They were paid about $400 and sent pictures and nothing else. Never would correct it. Left us in a bind. read more

First they canceled first appointment, because they were too busy. Came out the next day. They were supposed to diagnose my water heater. They told my husband the tanks were empty, they were full. They refused to diagnose any further. I called and complained, they said they would send someone out, in 3 days. They didn't do what they were supposed to, so I have to wait 3 days. These guys were useless. I get that they are busy, then why send out people, who represent the company, to give such crappy service. I will not call them in the future. Had to post one star, because it wouldn't post less. read more

Their service was good, however were at our house for 3hrs including a parts run and charged us for 5hrs labor at $140+ an hour. We WILL NOT be using them again. read more

These guys and gals are awesome. The lady I spoke with to set up appointment was extremely professional. They sent me multiple reminder text messages as my appointment got closer. The guy showed up on time and was also extremely professional. He made all of the repairs in a timely manner and his work appeared to be high quality. The price was fair and competitive with other companies I had contacted. I highly recommend this company and will use them again for any of my plumbing issues. read more

Completely took advantage of my situation and left the problem UNFINISHED! I needed a minor leak fixed in my laundry room. The worker looked at the problem and estimated the cost at $500.00 and would take hours to fix. He cut into the drywall, quickly changed the nozzle and spent only a half hour total. I now have a huge hole in my wall. When asked, he said he doesn't do drywall and left. DO NOT USE. Way overpriced, unprofessional, and left me with a bigger problem than I had in the first place. read more

since when did plumbers become dirty sales men? I have old galvanized pipes and under my tub the pipe was completely blocked. I called earls out and the plumber quoted me the cheapest price of 2500!! I was desperate so I accepted and he said he would be out the following day to do it. I never saw the quote and he never mentioned all the extra fees he threw in there, and I was way over charged for the little bit of work that was actually done. Apart from the super shady deal I got he also was cussing and talking about thinking no one was home but my son was in his room hearing it all. I have used them in the past and had great experiences but die to the experience I just had I would never recommend Earls plumbing to anyone!! trust me it won't be worth what you get!!! -sincerely a very unhappy customer read more

I was very impressed with the young man named Will who showed up to trouble shoot our plumbing issue. He was very courteous and professional and knew his stuff. He jumped right in and found the problem and had us back in business in no time. Earl's pricing is very reasonable and I appreciated them coming out late on a Friday 30 minutes out to my place for a free consultation instead of charging me $125 from the moment his truck started rolling like their competitor wanted to do. They earned my business going forward and am having then come back Monday to see about a water filter for us. Thanks Will! read more

Jason from Earl's Plumbing is trustworthy and a true professional. I'd recommend him for any plumbing problems. He's so good I'll probably never see him again because he fixed all that was wrong with my plumbing! read more