a family member was in this facility for about 12 days. The care they received from the nursing…read morestaff was good. the place was clean. However, our interaction with the administrative staff and social work staff was a very bad experience. As Social worker myself I understand a nursing home social worker is the bottom rung of social work . My family member was ready to be discharged on Wednesday. However she was then told that she had to wait a few days for discharge so a care plan could be completed. To the layman that sounds reasonable, yet to a veteran it means they wish to maximize their insurance payments and virtually held my family member against their will. When I confronted the Administrator, Scott, refused to give his last name, acted like a sleazy thug. The senior Social worker could not explain her actions and somehow was able to get the discharge done on Wednesday. We were knowledgeable but a layman will be exploited. The food was so bad I had to buy meals outside and bring them in because the food is inedible! Don't put your loved one here

This was my second time there for a major hip replacement. Ot has changed drastically…read more The facility for staying during treatment Was "terrible " the food was even worse than last time and they had "Mice". Very unhealthy. The Rehabilitation center was overcrowded so I did not get the attention I needed to get good results. They had an increased amount of over 80 year olds wi mental issues and Not physical Ones.

love this place! its cute. I believe the whole building is an assisted living facility but they are…read moreso cute and friendly, i cant complain. The security welcomes you everytime with a smile . Just make sure you know therapy is down in the lower lobby.. LL. i had a stroke at age 26. one in a million chance ... i started my rehab therapy at lutheran shortly after being admitted. Once released i went to the shore rd center because its closer than 60th for sp[eech, ot and pt. My occupational therapist Romana is as intelligent and knowledgeable as it gets. She knows how to multiply herself when there are more than one patient as well. Her interns are well selected and experienced before coming. I couldnt ask for better people handling my recovery. She did her best to accomodate me with tools, info, props notes for work.. you name it. My physical therapist Lauren is also a godsend. We clicked right away. So professional yet cool. She has her doctrine, whats better? She does pt and helps out patients with other touchy sensitive problems. Evetyone there couldnt be nicer, they all interract great and give advice and wish you a nice night etc. Front desk :steven and jeanette are the best with planning appointments that fit YOU. we appreciate everyone so much, when we make cake at home, they get half of it. After goin since july 2011. I have upgraded 2 canes, walked up and down stairs, treadmill, moved my arm and hand which i thought was never possible, and overall self improved mentally with their guidance. Im back to work now and doing things like walk on a beach in puerto rico(this november) and swim in a pool. couldnt thank them enough. Try them out if your in need of some fixing. oh, and good luck, feel better

Such good, quality care from both PT and OT. I am really impressed. They have changed me a lot for…read morethe better in a pretty short period of time. I initially presented for treatment for concussion. They took care of this issue very well and are also healing me ( all covered by insurance) for other deeper, more ingrained issues. True healing in the most profound meaning of the concept.

Wow! Everything you read about in these reviews are true. It just happened to me. They do not…read morereturn phone calls! I waited seven days for a callback to schedule an evaluation...nothing. I called again and got someone and they said they would call back today or tomorrow.... but nothing.

They need more dedicated staff. There is a lack of responsibility from the staff. A patient…read moreshould not have to wait two hours for medication. The administration takes no responsibility for complaints filed. The lack of empathy is overwhelming. Patient caregivers who are honest are few. I hope someone takes note and address this issue!

I'm not sure why this place is still in operation. It is awful. Both my parents were there and I…read moreregret letting them stay for any length. I'd go visit and hear my mom yelling from down the hall because she had fallen trying to get up and take off her soiled diaper. This after pressing the call button over and over again. The food was so bad, we had to bring in our own or they would've starved. I don't get how the staff works there in good conscience. So sad. Only reason for more than one star was the PT which was good but not frequent enough.

This place is the worst place you can go to for help! All they care about is getting you $55k for…read moreone month of crap. They have you sit in a room with other people who are suffering and just listen to everyone talk. Nothing more. They lie about the spa and any other luxury item they stated that they provide. If you care about your loved one or yourself, I would stay far away from this place. I was promised a single room because I was afraid Of covid and it wasn't until after I was admitted that they informed me that all they had was a shared bath. After a couple of days, my anxiety went through the roof so I left. They had the nerve to charge me $55,000 for nothing. Total rip offs!!

From the owner: The Dune NYC offers drug and alcohol rehab services to NYC residents. We are fully aware that life…read moredoesn't stop while you're with us and, if necessary, we can get you back into the city in order to participate in an important meeting or conference. And of course, you can attend to business needs while you're here. We specialize in addiction treatment services.

Hard to believe that Hospital for Special Surgery, the finest orthopedic hospital in the world,…read moresends its patients for rehab to Mary Manning Walsh, where patients receive inadequate and incompetent care. The administrative staff is generally good, as are the nurses and, the PTs. ( Especially Yolanda) However, the caretakers and aides, save for a few, lack the tiniest bit of compassion and/or interest in the patients' welfare or comfort. They are so nasty that no amount of sensitivity training could help. This is such culture shock coming from HSS where the care and kindness is five star quality. I was left to fend for myself for hours on end when I developed diarrhea and chills and could barely get myself to the bathroom. A diaper was tossed to me, but no one came to follow up and check on me. When I rang the bell and asked for help putting my leg up on the bed, which was painful from knee replacement surgery, I was told " she showed you how to do it" before reluctantly helping me. I was told the night before my discharge that an aide, who was one of the few kind individuals there, would help bathe me and wash my hair before my discharge that morning. When she didn't show up, a different aide came in and told me that I would not be getting bathed because I had gotten bathed theday before! She seemed to really enjoy telling me that! Eventually, I was helped with bathing by the kind aide. A walker was ordered for me for my day of discharge. I had only used a walker during my weeklong stay. When my walker hadn't arrived 15 minutes before my Ambulette was set to come, I was informed that I would not be getting a walker because I got one in 2023! I was discharged shakily with a cane that I had not practiced with at all. And last, but not least, was the horrendous, vile, unhealthy food that was served. Inedible! After my week stay at Mary Manning, I felt broken.

ArchCare's hiring department, which is responsible for selecting candidates for open positions, is…read morebiased. Candidates whose nationality is from a country outside the United States are hired more quickly than law-abiding American citizens. The hiring staff prioritize hiring West Indian, Caribbean, African-born, and Hispanic individuals over American citizens who were born in the United States and speak and understand English. At least 86 percent of the staff are not of American origin. The hiring department discriminates against American applicants. ArchCare is more concerned about the money they receive from the patient than the actual medical care given. The medical staff provide the bare minimum if they even do that. I wouldn't let a sick stray dog be cared for at ArchCare because it would mostly die in the hands of these people. The management staff, Doctors, Nurses and CNA's only care about their paychecks. If you're looking for a place to be mistreated & to die go to an ArchCare living facility.

The care was adequate and some of the staff were excellent. The problem is the billing and…read morefinance. It is nearly impossible to get statements that make sense. We lost thousands of dollars in insurance coverage because we could not get invoices and statements of payment that the insurance company would accept.

My experience with The New Jewish Home in Manhattan was deeply disappointing. Communication from…read morestaff was inconsistent, and it was often difficult to get clear information about my family member's care. Response times were slow, and several concerns I raised went unaddressed for far too long. The level of attention did not match what we were expecting or what was promised. My mother was supposed to be on palliative care, which she never received. The MD never returned my messages, but finally did so only to tell me that my mother had died. My mother was initially evaluated as too well and healthy to receive hospice, but then she died some two months later. The staff seemed unable to comprehend that my mother's stroke had left her with aphasia and weakness in the extremities and that she needed help eating and drinking. We expected far better and the facility seemed overcrowded and understaffed. This was during the COVID pandemic, however. Overall, I am simply unable to recommend this facility. Please look elsewhere.

I'm receiving physical therapy for my shoulder due to a tear in my rotator cuff. I've had 5…read moresessions thus far and have already seen improvement. The excellent physical therapist, Carol, has also given me isometric exercises to do at home between sessions. I'm very hopeful that I will make considerable improvement going forward. Everyone at Manhattan Rehabilitation Services has been very pleasant and helpful. I would recommend it highly.

A split vote of 3 for the doctors because I didn't get enough information to really grade them but…read morea 1 for the physical therapy services. Unless you're recovering from a stroke and need to learn how to walk again insist on picking your own physical therapists these have no autonomy, little knowledge and give you no feedback on the exercises most of which you could simply perform at home since the therapists provide no help.

My mom recently broke her hip and spent 6 weeks at Haym Salomon. She received amazing care and was…read moreable to leave last week and is up and around. The facility is nice enough but the PT and OT staff are incredible. A special thank you to Maya in PT who worked with my mom every day and was great to work with. If you have a loved one that needs PT to get around I would recommend Haym Salomon. They provide great care.

Great PT I personally wasn't a patient but friends have been there & years a g o my step father…read more It is the place to go for good quality care. There beds get taken quickly only down side is to find a parking spot

HORRIBLE PLACE. Took a patient there and signed her out within the hour. Room filthy, cockroach…read moresmell, AC nit rusted and didn't work. Understaff. Was worse is that they supposed to take care of dementia patients and the just dumped the patient in the filthy room and there was no explanation of how a dementia person gets supervised when there's no staff around. I don't know how some comments say this is a wonderful place. DO NOT BRING ANYONE TO THAT PLACE. My rate: 00000000000000 I put a star because I couldn't rate the place if I didn't choose something.

My father is 99 years old and currently a resident at Amsterdam Nursing Home, and our family could…read morenot be more grateful for the care he receives there. Every time I visit -- even unannounced -- the facility is immaculate, clean, organized, and welcoming. Most importantly, the staff treats my father with genuine love, kindness, patience, and respect. He is truly happy there. He speaks so highly of the nurses, aides, and staff, and it is very clear they truly care about him as a person. That means everything to our family. His room is always neat and comfortable, and the overall atmosphere feels warm and caring. The location across from Cathedral of St. John the Divine is also beautiful and peaceful. This nursing home deserves five stars and more. Thank you to everyone there for the compassion and dignity you give to the residents every single day.