Have just discovered this Dish satellite provider. Knowledgeable. Super helpful. Have worked…read morewith others in Anchorage but this is the only place that I will use now. Can not go wrong with them. Located on Spenard.

I needed my satellite dish moved back into place after some construction on my house. These guys…read morewere great! They were very accommodating and quick. I was able to schedule them for the work within a couple of days of calling. Plus, they were reasonable. The gentleman who did the work even came by ahead of time to determine what he would need before the appointment. Highly recommend them. I will call them for all my Dish Network needs in the future.

Don't use this company they will give you an install quote for a new Starlink for $250.00 and after…read morethey were done it was $1300.00 and still just buffers, on top of that I had already purchased the Starlink myself. Starlink router was installed in my shop just thrown in the courner and the had to install 3 mesh routers. After I called them about they said it would cost me another $600.00-$1200.00 to try and get a better signal. Do not use this company, all they're interested in is making money!

My husband and I just had the best experience today with your contracted technician, Ethan, from…read morethe Palmer location. He made sure to keep us informed as to when he would be arriving, which was so convenient. Upon his arrival he was very professional, knowledgeable, courteous, respectful, patient, and kind while troubleshooting what was wrong with my connection to the On Demand channels and answering our numerous questions. He's very informed and knew exactly what we needed in order to resolve an issue we have had since July 2022, yep, over two years! Although we had many questions we asked of him, he was able to answer every one of them and speak to us in layman's terms, which is very important! I highly recommend him to assist those who are "up in years" and if I could, I would give him a financial bonus! The only thing he couldn't do for me was help me get my monthly free ticket for a movie with Dish...I will now attempt to call Customer Service, once again, to receive the movie ticket I was unable to use when I tried to order it a week ago. I HAVEN'T HAD ACCESS to any of the movies On Demand for over the last two years!!! I am hoping they can speak English well enough so I can understand them, and they can understand me. Many thanks to Ethan for being so patient with us and working the whole time we were "picking your brain"! We really appreciated your visit and expertise!

I was on my way to the GCI store in Wasilla fuming over their bad customer service when I met a GCI…read moretech coming out of the Holiday. I told him "I just filed a bad review for you guys." He asked me about and when I laid out the details he told me he was the Sr Service Tech and I should go into the store and ask for Jenn and tell her that Ronnie sent me. I did just that and Jenn spent a good 30 minutes getting my friends account in order and scheduling a Tech to visit him on Saturday.

I recently moved to Palmer and was told by my realtor that either GCI or MTA would work at my new…read morehome. I considered both GCI and MTA's websites and decided to go with GCI. I called the number on the GCI website (long wait) and spoke to someone who checked my address and told me the modem would work at my place. I immediately go into the store, wait 15 minutes to speak to someone, and get my modem. I paid $74.99 upfront and was assured I could get the internet up and running that same day. I go home, plug it in, nothing happens. I call the GCI customer service number (long wait again) and they assure me GCI will work at my address, I just have to wait for a service technician to come and set it up. No one was available that day. At this point, I'm getting anxious. I use the internet for work and every day without it is a day I miss getting paid. Someone finally comes in the next day at around 10:30 AM and tells me no way GCI would work at my home. Confusing since I'd been assured by three different people that it would work. I immediately go to return the router. Refund has to take 5-7 days to process. Poor service. Company run by idiots.

very little help from them for payment. I am not authorized on my wife's account, however, I make…read moreall the and my card is on auto pay. Auto pay fails every month and they turn off our Internet. My wife calls to try to fix it and it happens again the following month. They are a mess and absolutely not helpful. The Internet service works when the bill is paid, but for whatever reason their auto pay system is absolute crap and they are no help at the customer service center. Don't waste your time with MTA.

Been with MTA since the dialup days until recently. Couldn't upgrade to the faster internet plans…read moresince when they installed phone service to our house in 1990, they only used one copper wire and not twisted pair copper connection. MTA tech says you can't get faster internet unless they dig out the road from the "node" just across the street to our home and install the twisted pair copper wire. New copper wire DSL connection installation by MTA never happened. FIBER connection offered in Eaglewood neighborhood? Nope, not for years from now. So much for their celebrated May 2020 connection to the Lower 48 with ALCan ONE fiber project trickling down to their existing customers. Adios MTA, went to GCI and never looked back.

This entity was great until they were purchased by GCI. Within this process they failed to secure…read moreexisting user accounts leading GCI to falsely claim unpaid services. Previous customers were also unable to review past bills/records when needed and they provided no assurance nor assistance during this transition. When I got cell phone service in AK I refused to utilize GCI due to all of the complaints that I heard from others, but essentially had no choice. ACS is great for their unlimited internet if you are in the area, but that is all. Furthermore, the individual who came to my residence to hook up my internet was extremely unprofessional and invasive going thru different rooms in the home stating that he was simply looking for the cable line. He said that he'd been in my neighborhood previously and was aware that they were either in the living room or master bedroom, yet he proceeded to walk around my entire house to include the bathroom and the kitchen questioning my decor, intellectual capacity and professional abilities which had nothing to do with his job. I assure you that this was not typical "small talk". I felt extremely unsafe and uncomfortable considering. Never had a technician that was so nosey and unprofessional.

I have been trying to close my account for the last 2 months. I returned my modem as requested and…read moreeven though I told them that I had gotten a text from USPS saying that the modem was delivered they still charged me. They also proceeded to charge me another month of service that I did not receive because it says in the fine print that they can take up to a month to close your account. The customer service told me not to pay the last bill because I would be receiving a finalized bill. Needless to say, they charged me a late fee! I would never recommend this company.

A descent and high quality of a sales representative. Thank you very much JOSH for the big help.read more

Most of the staff act like they don't want you there, and condescend you when giving advice. If you…read morewant customer service with a bad attitude, go to this location.