There was plenty of parking and clear signage when we pulled in, which made it very easy to navigate despite it being such a large place. The inside was spacious and the atmosphere was very energizing. My friends and I had a lot of fun trying out the different slot machines. The food and drinks were fresh and easily available, and the customer service was great! I'd definitely come back to this resort in the future. read more

Table limits here are also relatively low. I played paigow where the limit was $25-$500. I also played baccarat where limits were $50-$500. High limit baccarat was $50-$1000. I'm from California and the limits are significantly higher. High limit apparently requires a player's card to play. It's discouraging especially for guests who are here just for a few hours. I've never had any casino refuse money/action, but okay! When I tried to tip the dealer a ticket, he said he can't take tickets. Again, in California, tickets/any monetary amount is accepted, but they refuse tips here too, but okay! The casino seems to be in renovation status right now. Some bathrooms were closed and they were hard to find. The signs above do not say bathroom, but it will point you yo everything else. The bathroom toilet seat cover is the high tech rotating plastic covers but the stall I was in malfunctioned and it was not rotating. There was pee on the plastic and um, that's just gross. Overall, bathrooms were hard to find, as was everything else. It's like you're entering in a room to another room to another room and then you're walking in circles trying to find what you're looking for. As for variety, they have a lot of variety of table games and slots. A+ for variety. read more

If you're looking for NY prices with Walmart service - in the most dangerous area - definitely stay here. The hotel has many restaurants- that are all capable of customer service and yet they fail miserably. No employee seems happy or feels like they've been trained. The AC is controlled by the lobby no fan, and I know because I called the desk. Ghetto service at a huge price. Dinner was terrible and that was the steak house. read more

Love Muckleshoot! It's so fancy. Last time I was in I won 5k. Today on the way to the airport we stopped in real quick and I hit the major! Almost 2k. High limit room is where it's at. read more

Muckleshoot Casino Resort - Resorts Near Me - Auburn, Washington

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Great hotel rooms and casino. Employees are friendly and helpful. Our room had a view of the parking lot. Other than that it was a great stay. Pool, and gym have everything you need for a great workout. Free towels available there. read more

Very nice hotel! I've been to nice casino resorts in Vegas, Tucson and Phoenix. I loved learning that it was Number 1 in the Pacific Northwest and I can see why! Hotel was nice! We tried 3 different restaurants here, the spa and the bars! We will be back! We loved our stay! read more

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The show was wonderful and funny. I enjoyed it very much and come to see Fluppy every time he come to town. read more

Muckleshoot Casino Resort - Gabriel Iglesias - The 1976 Tour - Resorts Near Me - Auburn, Washington

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Worst place in the WORLD to work. High turnover, poor HR leadership. Do yourself a great big favor and run fast from this toxic place

NO FUN AT ALL ! I get its a casino how ever the machines are so rediculesly tite all it did was take , fleeced me. Its fun when its back and forth win sum loose some at liest you can play the games. But I went w 1000 bucks and was there mabe 2 hrs and left it was so bad I bounced from machine to machine only one I even enjoyed was mega melt down I got a couple spin backs but ultimately it . SUCKS !! read more

Properly train hotel checking staff in customer service. Have rooms ready at 4pm check in time read more

The good is that it has a lot of slot machines and often has entertainment. The bad is, try as I may, winning in this casino is difficult for me. I try playing with my card in most of the time to get my points but I'm beginning to believe that I need to leave it out. Maybe if they don't know who is playing I will be able to win something. Lol Who knows. What I do know is that I have now put over $300 in this one machine and played the max and it has given me nada. I'm sharing the video. I'll let you come to your own conclusions. Update... they had redeemed themselves by letting me win some of my money back but then they took it all again lol Yeah that's how it goes! read more

Muckleshoot Casino Resort - Machine that had $400 of my money! And won't give me crap! - Resorts Near Me - Auburn, Washington

Was in the area and decided to checkout the dining options since we missed eating lunch. Parking garage is laid out nice and easy access Disappointed the "8" restaurant was closed. Would have had to wait 50 minutes for it to be reopened for dining. Was really disappointing especially cause it's so smoky in the casino and your clothes retain the stinky smoky smell. read more

We stayed in a lovely room, enjoyed cocktails on the top floor with a spectacular view. However, when we went down to the hot tub and pool, both had a scum band at the waterline from inadequate cleaning. Gross! We expected better. read more

We came the restaurant for an extended family dinner. We had a nice big private room. We chose from the regular menu. We had the tater tots, Reuben sandwich and pho. The tots were home made and delectable! Crunchy on the outside, soft in The middle. The Reuben was good in dark marbled rye bread. The pho was delicious. With that said. Parking is awful. I would not come here on a weekend. read more

Muckleshoot Casino Resort - Pho - Resorts Near Me - Auburn, Washington

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This place is huge, and I will be honest, it is way nicer than I expected. I went for a night out and it felt like the kind of place where you could make an evening of it instead of just stopping in for twenty minutes and leaving with blurry lighting in your memory. Good atmosphere, lots going on, and modern without trying too hard. Worth it when you want something different to do. read more

Lives up to their name, the biggest and best in the Northwest. I've done them all, Snoqualmie, EQC Fife, EQC Tacoma, Tulalip, Iron Horse, Lucky Eagle, virtually every MGM resort in Las Vegas, Ceasars, Wynn, Encore, nobody has the certain appeal that the management and staff at Muckleshoot Casino provide. This opinion is not just mine, but also my lovely wife who is what they call a 'high roller'. For starters the gentlemen named Marshall who is part of the entertainment and giveaway group along with the other fine ladies who work along him are truly exceptional. No other casino and no other casino staff has the kind of natural charisma, aura, vibe and energy that they bring when they do their weekly giveaways. My wife does not care very much for these activities, however I myself look forward to coming to Muckleshoot Casino for the experience more than anything else. Slots, tables, luxurious hotels, 5 star dining, I've seen it, done it and quite frankly Muckleshoot Casino exceeds at it. Most casinos that do giveaways will do them in a very boring routine that feels very robotic and structured. With Muckleshoot Casino every month is a different theme, different kind of giveaways, different amounts of free play, different prize amounts and much more, things never get boring and it truly feels like the staff are extremely passionate about what they do. It is one thing to clock in and clock out to collect a salary or hourly wage, it is another thing to show up to work as Marshall and his colleagues do every week with charisma, energy and passion. Management, please recognize the exceptional work your staff is doing to keep your 'high roller' guests satisfied and engaged in your casino. Despite EQC Fife & Tacoma being much closer of a commute, I still insist and go out of my way to visit Muckleshoot down in the valley even if that means dealing with traffic because the experience at Muckleshoot is truly that different and this is all thanks to the amazing and wonderful hard working staff. Lastly, management credit where credit is due to you fine folks and tribal leadership who are all involved, you guys are taking the revenue and reinvesting a good amount of it back into your property rather than just filling your pockets. I'm sure the profits have been exceptional, but to see the active behavior of reinvesting in your property to provide your guests with an improved experience is something that is rare in the gambling industry. Muckleshoot continues to be an outlier in what is considered a very cutthroat brutal industry. read more

This place used to be a welcoming place. Nope it's just another money grabbing place that does not value its patrons. Apparently, sitting at an empty table explaining how the betting works on roulette is frowned upon. I can see why this place is dead on a Wednesday night. Anyhow, the floor manager is beyond rude and very unprofessional. He was looking for a fight. Whatever. Anyhow, as someone who dabbles in slots, table games and sportsbetting.. my friends and i will not be spending any more money here for the foreseeable future. If management sees this, it's the roulette supervisor at 1045pm. read more

Tried calling Spa on two occasions; was on hold for over 8 minutes. No one ever picked up. Previous day spoke with someone not in Spa, and she was unable to answer basic questions relating to the Spa. Suggestions: As a farely New Spa, calls should roll to another department who can provide basic information instead of allowing phone to ring or be on hold without any acknowledgement. Other departments should be able to answer calls to upscale Spa. read more

The hotel/resort room was extremely clean and well appointed not to mention how spacious it was. I recommend staying here over any hotel.

Absolutely horrific customer service. My 78 year old Mother drove 7 hours to come stay and play at Muckleshoot casino. She and her dog were checked in and subsequently followed by staff to her room. She told them at check in that she had her dog and was completely honest with them. Plus let's not forget they followed her and her dog to her room. Immediately upon getting into said room she received a knock and opened it up to find the staff. They told her she had to leave (??!!). Didn't even give her a chance to use the restroom which anyone would need to use after driving that long. The staff followed her to her car AND ACROSS THE STREET to the gas station where she had gone to ask for directions. All of this was done to my elderly mother of 78 years old under the guise of not allowing dogs. Okay. Cool story... but you knew she had a dog when you checked her in and gave her a room!! Why not tell her at that time?? Why harass and follow/stalk her? Oh or here's an idea how about showing her some compassion or providing her with customer service and helping her find a hotel that does accept dogs? Why publicly humiliate her, harass her, follow her and treat her like garbage?! I have a lot of friends and you can bet I'll be telling every single one of them not to spend a dime at this sorry excuse of a hotel. Plus I'll be leaving reviews on every single review site I can find. You should be ashamed of yourselves. read more

Pros: Gigantic casino floor with dedicated space for table gaming, slot machines, and dedicated room(s) for sports betting. Cons: Food service in the eateries could be better. At the sportsbook we were completely ignored. At the "food hall" guy wiped up some sticky sauce with a napkin, left most of it there...The no smoking area of the casino is a tiny cubicle compared to the rest of the space and kind of feels like revenge for when smokers have to stand in this tiny glass cubes outside. Summary: If you are a diehard gambler with money and time to spare, you will not be disappointed (and you probably won't notice if you are). read more

I have stayed there many times. Three times this month. Tablet in room didn't work. Called front desk twice & they said they would contact IT. No one came. Pool was supposed to be for adults only during certain hours in the evening, but many children there. I called hotel. Young girl said I don't know what to do, my manager just left. She said she would call front desk. Again, no one came. read more

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I attended a concert here last night and arrived at 8pm and tried to use a valet which is free and it was full - disappointing for sure as it's complimentary but understandable. What's interesting is that the valet line to the left was open, but the two lanes to the right said valet were full, so why would the lane have been open? Then, the valet person let us know that valet was full and to park in the garage. So we did the loop back around to the garage, and there were two bumper to bumper lines, and it went pretty quickly. We were able to find a spot on the first floor, which was nice. Then we lined up along the entrance to wait to get into the casino. Once our tickets were scanned in to attend the concert we were shown to our seats. Section 2 Row 2 I was on high alert with all of the people crunched together since just the weekend before there was a fatal stabbing inside of the casino and this was all open with people congregated together prior to getting into the casino. But the wait went without incident and others shared their concern about the stabbing as well as I tuned into different versions of the event and how the casino showed zero respect to the deceased and allowed patrons to continue to play around the crime scene and didn't close down the area. We finally entered into the casino and walked to the theater area, and it was definitely not as flowing or organized as a mainstream venue. The wait to get into the venue again was crowded and flowed slowly, but alas, we got in and walked into the theater read more

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If you're looking for a filling meal that isn't crazy expensive, if you're in the area swing in and grab some lunch or dinner, it's a good option for a meal that won't break the bank. Friendly staff and a good menu. read more

Muckleshoot Casino Resort - Corned beef hash - Resorts Near Me - Auburn, Washington

Very tasteful room with high end details such as beautiful deluxe tiled shower with fancy water system. Beds comfortable with good quality linens/pillows. Nespresso coffee maker, mini fridge (although stored in the wardrobe closet very awkward at bottom and too dark at night to see inside), huge big screen tv, a tablet but didn't take time to operate, 2-phones. Only issue was lack of storage, only one small drawer which was again awkwardly at bottom of wardrobe. The desk and the night stand both without drawers, odd. Rooms were quiet, liked the privacy door light. Also like the water dispenser at the ice maker machine to fill your bottles. Good faselevator service. read more

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The Green River Suite at the Muckleshoot wowed us at every turn - impeccably designed, spacious, luxurious yet cozy feel, with thoughtful amenities impressed us. The suite also wowed us with big-screen TVs everywhere - one even above the bathtub! The food never disappoints. We also love all the staff, too - exceptional, top-notch service. We had a fun and exciting stay, with multiple jackpots and we'll be back!!! read more

Went to the Muck for an early father's day and boy did this place disappoint. At the door I was accused of having a knife which baffled me. Phone wallet keys.... never carry anything else into a casino and have been going here since they had the tent. But tonight I get the 3rd degree at the door. I guess it was my turn or maybe they stepped it up. I can appreciate this to a degree but it set the mood for sure. Off to 253 where they are charging upstairs prices for basement service. We saw our waiter 2 times. Take the order and drop off the check...that's it. Father's day special was grissle and over cooked. Just gross. Ok its not gonna ruin the eve.... I refuse. Off to the cash machine which was the only thing paying out there.... went to the Spanish 21 table. My partner landed black jack first hand...holy cow we are on a roll.... an ace and a ten..... but wait a minute...this is Spanish 21? So I ask. And get told this was the approved cards. Um you sure about that? You sure about that? The gamming commission should drop in and check this out. Run the cameras about 8pm Saturday in the non smoking table area...Spanish table closest to the loud bar. I will never return. read more

The Restrooms by Galaxy had two toilets unflushed with traces of poop in there. The auto tissue was out on 3 stalls. Plus they were almost going to out of toilet paper. I told the attendant pitting cups at the Non smoking section about the toilet paper issue. It's Sat night. The band Harmonious Funk here is 5 . stars. But restrooms and the Soda machine with no Soda per the attendant is a 1 Star. The root beer was working. They really need another Soda machine in the Hotel side of Non smoking section. But since the coffee shop is there, it's why they have not placed one there! read more

We have been here before, about 1 month ago. Didn't have any problems that piss me off like this time. Checked in on a Sunday, stayed in the room all day Monday, no room cleaning needed. Tuesday left room about 1030. We let the house keeper on our hall know we have left, For breakfast, lost money in casino, left the property and came back around 1230. Room not done. Saw the house keeper, again told her we needed room cleaned. She showed me her cleaning card for the day and said we are not on it, called front desk which seemed useless. Tried again with the housekeeper. No luck, again front desk spoke to some one and left message for house keepers. Got a phone call from front desk, room will be cleaned between 4pm and 530pm. Is this a new trend in hotels that guest need to let front desk know when you want room cleaned the day before, or is this a way to save more money Brian Majeste read more

This is a huge casino on Indian Reservation of the Salish tribe with lots of machines. The table games seemed to open around 1 pm. Huge parking lot. IDs are check upon entry. They have a large no smoking section, fast food like NY Pizza, deli, Baja Tacos, and free soft drinks and coffee stations. Clean restrooms. We ate their restaurant. Good luck! read more

Muckleshoot Casino Resort - From the street. - Resorts Near Me - Auburn, Washington

MUCKLESHOOT, THE TRUTH ABOUT THIS PLACE! Nothing about this place warrants a positive review. Been there several times and the outcome is always same. Tight and dirty slots, unfriendly staff, minimal jackpots, and smoky unfiltered air in the smoking section with sticky slot machines. Not to mention its off the beaten path and not in the safest of neighborhoods (look up random guy stabbed to death at Casino). You go here and you are either robbed financially or possibly robbed physically by assault. I would avoid this place like the plague. Try Skykomish, Tulalip, or Snoqualmie Falls ( the best). read more

I'm stuck in this miserable smoky casino for a 3 day conference. Why the conference organizers picked a casino for our conference, I will never understand. The casino is unpleasant. Its a smoky labyrinth that offers few decent amenities for conference attendees who dont want to sit like idiots and throw away money gambling. Its stuck in the middle of nowhere, so going off-site for meals with a large group is not a great option. A group of us had a particularly unpleasant experience tonight at their Asian restaurant called 8. Before we sat down, we let the waiter know that we needed separate checks because we all have employers that provide a per diem for meals. At the end of the meal, a snotty young female manager came over and told us their "policy" was that they could not charge more than two credit cards. This is directly contrary to what the waiter told us, but more to the point, she was rude, condescending and utterly unhelpful. Her attitude and customer service was abysmal. There is no reason she couldn't have run all of our cards because the restaurant was virtually empty on a Monday night. Don't come here unless you want bad customer service and even worse attitudes. read more

Sister and I took the kids here for the weekend as a get away. The rooms are super nice, bed was super comfortable. I love the separate area for the bathroom and the different shower heads. Depending on the rooms you're in, the hot water seems to be limited in the morning. Maybe because people are taking their morning showers before they leave? lol I was able to use the gym while I was here, all the machines and stuff here is awesome. 24 hours access with key card so you're able to work out if you're an early bird. The only thing is that the water cooler was not upkept so it was empty for the whole weekend. The pool was really nice, it opens at 10a to 8p. There's a hot tub, plenty of chairs, tables abs towels available. It was so hot that the security had people come and open the doors to let those fresh air in. Just a suggestion, it would be nice if they sell pool stuff like life vest, floaties for little ones at the concession or gift shop for parents who forgot them at home. :-] I'm deducting one star because of the arcade. When they first opened, the arcade was pretty awesome but the last few times that I've been here, it's horrible. They don't do well maintaining it. The joystick on the pac-man machine is messed up and out of place, not centered. The puck in the hockey game is stuck inside the machine. The most annoying thing is the claw machine. Talk about total rip off. They got those big bears in there that's impossible to get. Don't even waste your money playing this. Whose brilliant idea is this? Big casino but put in big heavy bears to hustle kids out of a good time. They need to put back in those little bears that's achievable for kids to play and win. I heard a parent talking teaching their kid a life lesson that the house always win after they put in $20 worth of coins to win nothing. Lame. The restaurants are pretty decent. It wasn't good, but it wasn't bad. A lot of variety for everyone. My daughter lost her AirPods at the arcade so we went to the lobby and was directed to security to see if they can assist us. Security told us that they are not able to assist because it's the hotel's area. He took us back to the hotel to let them know that it's them. The same guy "helped" us was unhelpful. Not only did he give us the run around, he said that they would need to put in a request for security to check the camera to see and it would take 24 hours. Pathetic. The other hotel staff was trying to be helpful by telling us to check the Find My Devices but it's not helpful because who will we look for if we walk to the missing item? Overall this is an okay casino. God forbid if you lose anything. This makes me lose hope in coming back as I see how they treat patrons when they lose something. Now I see why shady people follow you home when they leave the casino. This casino doesn't give a damn about you or your missing items. read more

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Wow. What a nice place. We spent one night at Muckleshoot Resort. The hotel is first rate. Everything is clean. The staff is pleasant. We had a spacious 12th floor room with a great view of Mt Rainier. There is a fancy restaurant and bar on the top floor, a spa opening soon, an arcade with classic video games, a pool and hot tub. Everything is new there. The bed was very comfortable which is important to us. read more

Muckleshoot Casino Resort - The rising moon seen from our 12th floor room - Resorts Near Me - Auburn, Washington

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We stayed there for an event. The check in staff wasn't very friendly and they were not very helpful in putting our family and friends close to us or even on the same floor. I wouldn't stay here again. Staff and workers not very friendly. read more

It was our first time staying at Muckleshoot Casino Resort. We went for a quick getaway to celebrate our 26th wedding anniversary. We had a delicious steak dinner at their steak restaurant Smoke & Cedar. Highly recommend getting their signature Old Fashioned it was fabulous. The food was delicious - the bread was warm and buttery and I would recommend trying the candied Brussel sprouts for a side. The staff was extremely attentive to our anniversary and they made us feel very special. Our room was top -notch with a stunning view of Mt. Rainier. Everything in the room was luxury level. It was much better than many so-called luxury hotels we have stayed in. The bed was very comfortable, the shower had multiple streams of water, the Nespresso coffee machine was awesome to have in the morning and we appreciated the mini fridge to keep our leftovers from Smoke & Cedar in. We hope to come back and enjoy the Spa and pool area in the future. read more

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My sister spent 2 nights in early November. They have the best Pool/Hot Tub and poolside lounge area I've ever been to. The room was immaculately clean and the Nespresso machine was so good that I bought one when I returned home. Great amenities, very comfy beds and bedding. The only issue we had was that when you get off the hotel room elevators you must go thru the metal detector/ security system although you have already done this when entering the Casino to begin with. The front desk couldn't give us a reason why either. The 8 Asian Restaurant has some of the best food and service the Casino has to offer. read more

We got an invite from Muckleshoot to stay 2 nights (comp) and were able to get in. I hear it's booked for the rest of the month. The room on the 8th floor was amazing, as you get out the elevator you have a direct view of Mt Tahoma (Rainer) if she is showing herself through the clouds. Our room was laid out nicely with 2 sitting areas and a desk. The bathroom was well lit and the spa shower head with 3 water options was amazing. The bed was comfortable and pillows too. I loved the large tv screen although our tv went out several times during the NFL football game and have to reset it. The toilet has its own room which I liked for extra privacy. We didn't go to the rooftop steakhouse but did each 1 breakfast, lunch and dinner at Market 253. The waitresses/waiters and food runners were all so friendly. The food was amazing, loved the fries and fry sauce, the strawberry salad was amazing and the chicken burger (The Yardbird) was really tasty. I do wish for the late night menu there were a couple other options than burgers. Some people that's a large meal for that late at night. Small plates would've been nice. One hotel downfall was I would've like to been able to use the pool and hot tub which wasn't up yet. That was a big bummer. The tv problems in our room every 10 minutes was an inconvenience. Overall, we enjoyed our stay very much. Muckelshoot Resort does not disappoint! read more

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Biggest casino we've been to in WA. I like how they check your ID at the door. Feels more secure that way. Other than losing money, overall good experience. Only complaint was that certain flavors in the soda machine were empty. Could just be because it was a weekend and too busy. Mahalo Muckleshoot Casino! read more

Muckleshoot Casino Resort - Resorts Near Me - Auburn, Washington

Terrible. I had high hopes for my first visit to Muckleshoot, but was I ever disappointed. Most casinos have a great buffet. Not Muckleshoot. It has an overpriced restaurant that ran out of half and half cream at 930 am in the morning! Totally out. The food was just ok but incredibly expensive for what my party of three got. It's a beautiful casino, but it also feels low rent and a little questionable, and not in a good casino experience way. Would absolutely NOT recommend! read more